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Instruction bookIWaiTanty/KRUPS Guarantee of Performance
IL Caffe Grande
Model # 866
KRUPS 0
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IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always be followed, to reduce the risk of fire, electric shock, and/or injury to persons, including the following:
. Read all instructions and information in this instruction book and any other
literature included in this carton referring to this product before operating or
using this appliance.
-
. Do not touch hot surfaces. Use handles or knobs.
. To protect against electric shock, do not place cord, plugs, or appliance in water or other liquid.
. Close supervision is necessary when any appliance is used by or near children.
. Unplug from outlet when not in use arid before cleaning. Allowto cool before putting on or taking off parts, and before cleaning the appliance.
. Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or has been damaged inany manner. Return appliance to an authorized service facility for examination, repair or adjustment.
. "t:heuse of an accessory not evaluated for use with this appliance may cause -injuries.
. Do not use outdoors.
/. . DDoonnoott plelat cceorodnhoarnngeoarvear ehdotgegaosf otarbelleecotrriccobuunrtneerr,,oorrtoinucahhheaottedsurofvaecne.s.
. To disconnect, turn any control to "OFP', then remove plug from \yall outlet.
.' Donot use applianceforotherthan intendeduse.
. Do not unscrew or remove boiler cap while the machine is in operation. Wait until brewing cycle is completed and all water and steam has been used up.
. Appliances with Glass Containers.
A. The container is designed for use with this appliance. It must never be used on a range top.
B. Do not set a hot container on a wet or cold surface.
C. Do not use a cracked container or a container having a loose or weakened handle.
D. Do not clean container with cleansers, steel wool pads, or other abrasive material.
SAVE THESE INSTRUCTIONS
"
SPECIAL CORD SET INSTRUCTIONS
Regarding your Cord Set:
A. A short power-supply cord is to be provided to reduce risks resulting from becoming entangled in or tripping over a longer cord.
B. Longer extension cords are available and may be used if care is exercised in their use.
C. If a long extension cord is used, (1)the marked electrical rating of the extension cord should be at least as great as the electrical rating of the appliance, (2) ifthe appliance is of the grounded type, the extension cord should be a grounding type 3-wire cord, and (3) the longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over.
D. This appliance has a polarized plug (one blade is wider than the other). As a safety feature, this plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to defeat this safety feature.
CAUTION:
This appliance is for household use. Any servicing other than cleaning
and user maintenance should be performed by an authorized service re-
presentative.
Do not immerse this coffeemaker in water or any other liquid.
To ~educe the risk of fire or electric shock, do not remove the base. No
user serviceable parts inside. Repair shoulcVbe done by authorized ser-
.vice personnel only. Check voltage to be sure that the voltage indicated on the name plate #
agrees with your voltage.
#
. Never use warm or hot water to fillthe water container! Use cold water
only!
. Never refill the water chamber while this coffeemaker is inthe "on-position".
Turn the coffeemaker off and let it cool down for ten minutes before refil-
ling with water.
. Do not place carafe on a hot surface or in a heated oven.
. Before turning your KRUPScoffeemaker on, please make sure that carafe sits flat on inside circle of heating plate.
. Never remove carafe before brewing is comletely finished (this is the
case when dripping from the filter holder into the carafe has stopped
completely).
. Keepyour hands and the cord awayfromhot parts of the appliance during operation.
. Neverclean with scouring powders or hard implements.
A
a
KO-
B
b
C
c
e
d D
E
J
I
fh 9
Coffee
-A Hinged Water Chamber Ud
B - On/Off Button
C - Swing-Out Filter Holder D - Glass Carafe
E - Thermostatically Controlled WarmingPlate
Espresso/Cappuccino
-a
b
-
Boiler Cap Selector Switch
for
(espresso) ".a N(Off) "0.
or (steam)" ($" for cappuccino
-c Steam Nozzle
-d Perfect Froth Attachment
-e Filter Holder -f Filter Basket -g Cup Adapter -h Measuring Spoon
i-Glass Carafewith Handle
- and Ud
j Removable Overflow Grid
Espresso/Cappuccino
Ef
1
"
2
3
5.
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n I)
7
0I o,,~'-'!.-
9
10
Espresso/Cappuccino /
Ai
a~
cl 14
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I
16
17
.
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Coffee
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The KRUPS IlCaffe Grande is a state of the art programmable combination coffee, espresso, and cappuccino maker that incorporates all of these functions in an all in one space saving coffee/espresso making system.
BEFORE YOU START...
We recommend that you get familiar with all the parts of your "IL Caffe Grande" before operating the machine. With the unit unplugged, begin by inserting the filter basket (f) into the filter holder (e), fit the filter holder (e) into the brewing head, and remove and replace the boiler cap (a). Tu.rnthe selector switch (b) to the three different Rositions, and check out all ~arts of the coffee maker as well. Wash all loose parts in warm, soapy water, r;inse thoroughly and dry.
It is also recommended that you operate your "IL Caffe Grande" once without coffee using the instruction provided for espresso and coffee making.
CAUTION - PRESSURE
It is important to remember to NEVER open the filter holder (e) or boiler cap (a) while your "IL Caffe Grande" is turned "On", or as long as there is pressure in the boiler.
Please follow the instructions listed below to see if the machine is still under pressure. These safety precautions should be followed while your machine is in use and ten to fifteen minutes after last use of the machine.
1. Tum the selector switch to the "0" position.
2. Unplug the machine. 3. Hold a pitcher with cold
water undemeath the steam nozzle and insert nozzle into the pitcher. 4. Once the steam nozzle is immersed in the pitcher of water, tum the selector switch to the "@" position. Continue this procedure until no more steam comes out of the steam nozzle. 5. Tum the selector switch
to the "0" position. 6. Now you can remove
the boiler cap and fil~r holder.
In case there is still water in the boiler chamber, remove the glass carafe, drip tray, and tum the machine
upside down to empty any remaining water in the chamber.
GENUINE ESPRESSO
Espresso is a far richer and stronger brew than regular coffee. It should be deep, dark, and delicious. Most people find that they enjoy it in small quantities
because of its richness, and for that reason, espresso is usually served in small (2-2112 oz.) demitasse cups.
The mark of real espresso is its wonderful inviting fragrance and its rich frothed topping, a light brown "crema". Your "IL Caffe Grande", properly used, will always produce espresso that is deep, dark, and delicious. Just follow the instructions and use fresh, well-roasted, pre-ground espresso or espresso beans you grind yourself.
Grinding Espresso Beans
If you use the KRUPS "Fast Touch" (model # 203), or "Touch Top" (model # 208) coffee mills, the grinding time for 4 cups of espresso is approximately 16-18 seconds.
Remember: Espresso requires a fine grind.
Making Espresso
1. Place your "IL Caffe Grande" near an electrical outlet, then plug in the machine. Make sure the selector switch (b) is in the "0" (off) position.
2. Place your filter basket (f) into the filter holder (e) (see figure 1).The basket is marked on the inside indicating 2 or 4 cups. RII to the desired level.
"
3. Fill the filter basket with
ground espresso coffee (see figure 2). Pack the coffee lightly and clear any excess coffee from the rim of the filter holder. This will ensure the
filter holder will fit properly into the brewing head.
ATTENTION
Do Not Pack Coffee Tightly. Do Not Fill More Coffee
Than Indicated By The 4-Cup Marking.
This might cause clogging or overflow (see section Problems & Causes).
4. Insert filter holder (e) containing the filter basket and coffee into the
brewing head. The filter holder must be inserted so that the arrow on the filter holder is in line with
the beginning of the line on the machine. Press
the filter hoider upwards and tum firmly to the right until it can go no further. The arrow on the filter holder should be as
far right between the
"min" (minimum) -
"max" maximum range as possible. If the arrow is not at least in the middle of the "min" -
"max" range, do ot operate the machine.
Rather, remove filter holder and reinsert as described above until the arrow is within the
"min" - "max" range (see figure 3). The "min" and "max" markings have nothing to do with the strength of the coffee.
Following this procedure will prevent the filter holder from being dislodged as pressure builds up during the brewing process.
5. Unscrew the boiler cap (a) by turning it counter clockwise (see figure 4).
6. Using the glass carafe, fill the boiler chamber with fresh, cold water (see figure 5).
Measuring Guidelines
The glass carafe (i) has markings for 2 cups and 4 cups and steaming. .
2 cups of water yields
2 cups of espresso, 3 cups of water yie'lds 2 cups espresso, plus steam for frothing l"I'Iilkfor cappuccino.
4 cups of water yields 4 cups espresso.
5-51/2 cups of water yields 4 cups of espresso, plus steam for frothing milk for cappuccino. 5-51/2 cups of water is the upper rim of the metal band surrounding the carafe.
CAUTION Never fill the boiler chamber while your "IL Caffe Grande" is in the "..a" or "@" position.
It should be in the "0" (off) position.
Never pour more than 12 oz. of water into the boiler chamber.
7. Place the boiler cap (a) on the machine and turn it clockwise until it is secure (see figure 6).
8. Next, place the carafe lid on the carafe (i) so that the opening points towards the pouring spout on the carafe (see figure 7).
9. Position the carafe under the filter hoider. Make sure that the nozzle in the filter holder points through the opening of the carafe lid (see figure 8).
ATTENTION Make sure that the overflow
grid G)is in place.
10. To make espresso directly into the cups, clip the cup adapter (g) onto the filter holder (see figure 9). Place cups directly under the two spouts (see figure 10).
11. Now you are ready to make espresso. Simply tum the selector switch to the left "..a" (see figure 11).The on/off indicator light will illuminate.
12. After approximately 2 minutes the water will have reached the proper temperature. The water
--
at this time willpass
section CAUTION-
position. As soon as half
through the ground cof- PRESSURE).
the required amount of
fee, producing espresso in the glass carafe or in the cups, whichever you choose.
Remove filter holder (e). Emptyfilter basket (t). Repeat steps 1-4 of this section.
espresso is produced, turn the selector switch
to the "0" position. At this time the boiler has
13. Once the espresso has stopped brewing,tum "off"the machine by moving the switch to the "0" position. The control lightwillgo out, indicating that the machine is off.
14. Before you remove the filter holder for cleaning, or to make more espresso, make sure that the boiler is no longer under pressure (see
section CAUTION-
PRE~SURE).
CAUTION
CAPPUCCINO
Cappuccino reportedly takes its name from the chocolate hues of the
robes worn by the Capuchin monks who favored this delicious dessert cof-
fee. While cappuccino is traditionally made up of espresso and frothed milk, it can be tailored to one's
own taste with cinnamon, sugar, chocolate flakes, or even liquor. Its versatility makes cappuccino a worldwide gourmet choice.
created enough pressure and steam to start
frothing milk.Frothing milk before finishingthe espresso prevents you from running out of steam. Thiswillhappen ifyou froth milktowards the end of the brewing
process.
4. Tofroth milk,take your pitcher with fresh, cold milkand insert steam
nozzle with perfect froth attachment halfway into the milk.Then tum the selector switch to the
"@" position. Leave in for approximately 45-60
U1e caution when removing Preparationof Cappuccino
ttle filter holder as the
Note: Ifthe Perfect Froth
seconds depending on how much froth you
. metal parts may stillbe hot attachment is not in place,
To remove the filter holder, attach it now (see figure 12).
want and the type of 'milk you are using.
tum the filter to the left,
1. The first step in making
past the white "min"mark-
cappuccino is to make
ing, untilthe holder dis-
espresso. Therefore,fill ATTENTION
lodges from the machine.
ATTENTION The metal parts might still be hot and can be cooled
the glass carafe withthe amount of water which
is required to make the desired amount of
espresso, plus additional water for frothing milk
Do not bring milkto a boil (this willhappen if large bubbles start forming at the surface of the milk).
Do not let the Perfect Froth
down by running cold water over them.
(see section Making Espresso).
attachment touch the bottom of the pitcher as this
To make more espresso,
2. RIIa small pitcher 1/3to willprevent you from froth-
proceed as follows:
1/2full with fresh, cold
ing the milk.
Check to see ifthe boiler
milkand set aside.
5. After the milkis frothed,
chamber is empty and
3. Tomake espresso, tum
set aside and allow it to
not under pressure (see
the machine to the ".a"
settle.
"
6. Tumthe three way selector switch back to the "..a" position to finish making the espresso.
7. Pour the espresso into a cup which has a capacity of at least 5 ounces. Add the steamed milkto
the espresso and spoon on the frothed milk The proportion between espresso and milk is to taste; in Italy it is normally 1 part espresso to 2 parts milkplus froth.
Steam Only
Ifyou only want to froth milk,fillthe glass carafe withwater up to the "«!;)" mark This willgive you approximately one minute of steaming. 1. Pour the water into the
water chamber and tum the selector switch to the" «!;)" position.
~ Place a cup under the
steam nozzle to collect any water which may escape. As soon as you start seeing steam, move the selector switch to the "0" position.
3. Now followsteps 2-7 and when finished frothing the milkreturn to "0" position.
AlTENTION
The top closure of the Perfect Froth attachment (see figure 14,part A) has a very
fine hole which draws air into the milk Ifthis tiny hole gets clogged, "Perfect Froth" will not work properly. Therefore, never immerse the top closure in milk or froth.
CLEANING
Before cleaning, turn "off' the machine, unplug it, and allow it to cool down.
The filter holder, filter basket, carafe, carafe lid, and overflow grid can be put in the dishwashers upper rack, away from the heating/drying element.
The machine can be wiped clean by using a damp cloth. Never immerse the body of your "ILGaffe. Grande" in water or any other liquid. Clean the brewing head with }i damp cloth and remove ~round coffee. If there is water left in the boiler chamber, let the machine cool down, remove all loose parts and empty through the top opening by tuming upside down.
Cleaning The Steam Nozzle Clean the steam nozzle each time after you have immersed it in the milk, otherwise the inside of the
nozzle becomes clogged and the milk deposits on the outside harden and become difficult to remove.
Ifclogging does occur, unscrew the tip' of the steam nozzle (see figure 15). Remove all milk particles using a sewing needle and rinse under the faucet. Replace nozzle tip making sure to screw it on tightly.
Wipe offthe outside of the nozzle with a wet cloth. Hold the wet cloth very close to the tip of the nozzle and turn the selector switch to the"@". Let the steam escape into the wet cloth for one or two seconds. Any milk residue will then be flushed out. Then return to the "0" position.
Cleaning The Perfect Froth Attachment
For a thorough cleaning of the "Perfect Froth" attachment, remove part C (see figure 14).All parts should be rinsed'in warm water. If the small suction opening in part A is clogged up, it can be opened with a fine needle.
Cleaning The Drip Tray The overflow grid can be cleaned by removing the grid (see figure 16).
CAUTION
DO NOT try to open or disassemble the main body of the machine.
DECALCIFYING
Under normal conditions
you do not need to decalcify your "ILCafre Grande". However, in areas where there is hard water or if
used very frequently, we recommend decalcifying, especially if white deposits can be seen in boiler cham-
ber. Decalcifier is widely available and can be purchased from KRUPS Consumer Service Department.
How To Decalcify
Please follow the procedure listed below to decalcify your machine: . Turn machine "off' and
unplug the appliance. Allow it to cool before decalcifying. . Remove filter holder, glass carafe, and over-
,flowgrid from the
machine.
. Turn machine,completely upside down. With a flat blade screw driver, remove the brewing head sieve by turning it clockwise until the sieve can be removed from the
machine (see figure 17).
. Turn machine upright again and reinsert overflow grid into place.
. Dissolve the decalcifying agent into 4 cups of water. Pour this solution into the boiler container and secure the boiler
cap.
. Place the glass carafe Problem:
without the lid under-
2. Espresso does not
neath the brewing head.
come out
. Turn the machine to the
" lr positionsothat
Cause:
the solution will pass
. Nowateirn boiler con-
through the water heat-
tainer
.
. ing system into the glass
carafe.
.
Allow the machine to
No coffeein filter holder
Filteclrogged because
cool down after each
coffee is ground too fine
application.
and or pressed down to hard
. Repeat the above pro-
cess using clean, cold water to remove all the
remaining solution in the machine. Clean twice if
Problem:
3. Steam does not come out of steam nozzle
necessary.
Cause:
PROBLEMSANDCAUSES .
MAKINGESPRESSOOR CAPPUCCINO
. (Always check ifthe appliance is plugged in and is in . the proper "On" position).
Problem:
Nowateorr not enough
water in the boiler chamber
Steamnozzleis clogged (see"Cleaning"section)
Perfect Froth attach-
mentis clogged (see
"Cleaning the Perfect
1. Espresso leaking from
filter holder '
Froth") Problem:
Cause:
4. Not enough froth when
. Filterholder not properly
inserted
frothingthe milk
. Filterholder not pushed Cause:
in far enough
. Perfect Froth attach-
. Internal gasket is dirty
ment touches the bot-
and needs to be clean-
tom of the pitcher
ed
. PerfectFrothtip is clog-
. Gasket without elasti-
ged (see figure 14, part
city, replace it witha
A). See also section
new one . Coffeepowdernot
"Cleaning the Perfect Froth Attachment"
cleaned off the edge of . Steam nozzle is clogged
the filter holder
(see "Cleaning")
"
. Not enough waterleftin the boilerto steam 4560 seconds
PREPARINGCOFFEE
Before makingyourfirst pot of delicious coffee, we recommend rinsing the coffee maker once or twice with water only,without ground coffee in the filter basket This willremove any possible dust which may have settled during shipping.
Be sure that the water chamber is empty. Remove any literature,etc. iffound in the water chamber.
. The lid of the glass carafe must be properly positioned during the brewing process.The front hooks have to be inside the carafe and
the rectangular part of the lid has to be pushed down so that it engages with the handle of the glass carafe.
. Toreleasethe lid push the rectangularpart of the lid upwards.
. Makesurethat the swi-
vel filter is closed properly during the brewing process. When closing the swivel filter you will feel a noticeable resistance when the handle of the swivel filter is
approximately 112inch away from the nonremovable side piece.
Push in firmly until the handle touches the side of the coffee maker.
. Caution: If the swivel fil-
ter is not pushed in properly the "Stop'N Serve" trigger can not function. This may cause hot water or hot coffee to overflow.
. The "Stop'N Serve" mechanism is opened as long as the glass carafe is inserted into the machine and sits
properly on the warming plate and the swivel filter is closed properly. When brewing coffee make sure the glass carafe is in place (see Stop'N Serve section).
Putting in The Ground Coffee
1. Swing out the spivel filter (C) (see figure 1) and insert a paper filter. We recomme~d using KRUPS size 4. When
inserting a paper filter make sure the seam is
pointing towards the base of the filter holder
(see figure 2).
. Use your hands to conform the filter to the contours of the filter holder. This will enable
you to achieve better results.
. If you prefer a more permanent filter, the KRUPS "Gold Tone" filter # 053 is available as
an accessory. This can be purchased from your local retailer or call the KRUPS Consumer Ser-
vice department.
2. Put ground coffee into the filter holder (see figure 3). We suggest using one level KRUPS measuring spoon of ground coffee for each cup of robust brewed coffee. After using your KRUPS coffee maker
several times, you can adjust the quantity to suit your own taste.
. We do not recommend
using coffee that is ground to a powder-like consistency, as this will prevent water from pas. sing through the coffee. 3. Close the swivel filter and make sure that it is completely closed (see figure 4).
ATTENTION . Make sure that the filter
paper does not fold over when closing the swivel filter, otherwise the water might run between the filter paper and the filter holder producing a very weak cup of coffee.
Filling The Water Chamber
1. Open the hinged water chamber lid (see figure 5). Pour in the desired quantity of water (see figure 6).
. The amount of freshly brewed coffee delivered after the brewing process willalways be slightlyless than the amount put into the water chamber. This is due to the minimal absorption of the water by the ground coffee. Therefore, put in a little more water to begin with so that you will have the number of cups that you desire.
2. Place the glass carafe with lidin position on the warming plate.
3. Tum "on" your "ILCaffe Grande" using the "Onl Off' button. The indicator lightwillilluminate indicating that the brewing process has begun
/see figure 7). 4. As long as the red indi-
cator lightis illuminated the coffee willbe k:ept warm.
Stop'N Serve Feature
The Stop'N Serve feature is KRUPS'answer to the impatient coffee drinker's clamor for a quick cup of coffee! Thisdevice automatically stops the flow of brewed coffee through the tilter cone ifthe glass carafe is removed from the warming plate during the brewing cycle. Youhave about 20 seconds between the
removal of the carafe and it being reinserted back onto the warming plate.
The Stop'N Serve device closes offthe tilter cone so effectivelythat there is virtually no coffee-drip onto the warming plate. Once the carafe is replaced, the brewing process and the flowof coffee into the carafe can be resumed.
CAUTION
Ifthe coffee DOES drip onto the warming plate after the removal of the carafe, it is usually an indication that the seal in the filter holder is missing or defective. Inthis case call the KRUPSConsumer Service Department at 1-800-526-5377and they can assist you.
It is also possible that too much ground coffee has been placed in the filter paper. This causes the water that jets into the tilter cone to overflow between the filter and the sides of the filter cone.
Ifthis blockage and subsequent dripping does occur, put the glass carafe immediately back onto the warming plate, and allow the full brewing cycle to run its course. Do not swing out the swiveltilter until the bre-
wing process is completed.
CLEANING
. Alwaysunplug this appliance before cleaning. Clean the filter basket, carafe, and lidin a solution of warm water and mild liquidsoap. These parts can also be placed in the upper level of your dishwasher away from the heating and drying element for safe effective cleaning.
. Never use scouring
agents.
. Never immerse the appliance itself in water. To clean, simply wipe off with a soft, damp cloth.
. Never use a cloth to clean inside of the water chamber, as this might leave fuzzydeposits in the chamber. Just rinse with cold water periodically.
DeCALCIFYING
Although your KRUPS coffee maker has the most advanced water heating
and pumping system, it will periodically need cleaning with a decalcifying agent.
. This is due to the calcium (limestone) found in drinking water.
. Insome areas wherethe
water is hard, you will need to decalcify more frequently than in areas with soft water.
,
. It willalsodepend upon
how often you use your coffee maker.
When To Decalcify You will know when such a cleaning is necessary by an obvious slowdown in the brewing time of your coffee. This extended time indicates that there is a calcium deposit in your coffee maker. Decalcifier is widely available and can be purchased from the KRUPS Consumer Service Department.
UMITED one-year warranty
Your KRUPS product is covered by the following warranty: If, within one year from date of purchase, this KRUPS product fails to function because of defects in material or workmanship, KRUPS North America, Inc. will, at its option, repair or replace the unit without charge, provided the owner returns:
. The KRUPS product (securely packed) and
. Proof of date of purchase to: KRUPS Customer Service KRUPS North America, Inc. 7 Reuten Drive CLOSTER,New Jersey 07624
To assure prompt service, include a letter indicating the specific cause for returning your KRUPS product.
Do not return any loose parts or any accessories which are not defective with your appliances to avoid damage and loss in transit.
This warranty will,be void if malfunction was caused by damage to the Iroduct by accident, misuse, use on frequency or voltage other than marked on the product and/or described in the instructions, abuse. including tampering, damage in transit, or use for commercial purposes. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
KRUPS GUARANTEE OF PERFORMANCE
For service, repair or warranty please see instructions below.
If you have any other questions concerning your "IL Caffe Grande" machine # 866 call the KRUPS Consumer Service Department toll free (Monday
through Friday [exept holidays] from 9 AM to 4 PM Eastern Standard (Time) 1-800-526-5377.
This fine KRUPS product is manufactured according to a rigid code of quality standards, and, with a minimum of care, should give years of satisfying service. However, should the need arise for repairs or for replacement parts (within or after the warranty period), please do as follows for the most convenient, fastest service.
If your product needs to be repaired please send it to the address below:
KRUPS Consumer Service KRUPS North America, Inc. 7 Reuten Drive CLOSTER, New Jersey 0'7624
listed
Pack up your appliance carefully to avoid damage in shipping and be sure to provide us with the following information:
A. Your name and address and type number of the appliance on the outside wrapping of the packaging.
B.Tape a brief note to the body of the machine indicating:
. How long you own it.
~'
. Possiblperoblem.
IMPORTANT: ONLY SEND THE DEFECTIVE APPLIANCE. KEEP ALL REMOVABLE
PARTS AT HOME TO AVOID FURTHER DAMAGE IN TRANSPORT!
We'will repair or replace your KRUP'S product without delay and se~d it back to you with no charge for shipping.
If you send us a receipt for the regular UPS or Parcel Post charges, we will even reimburse you for your shipping charges, within or after the warranty period.
On all repair work to be done after the warranty period, our Consumer Service Department will bill you for material and labor only.
Do not return your appliance to the store. The KRUPS Guarantee of Performance program has been designed to provide you with the best possible service using genuine KRUPS parts.
All repair work and replaced parts will carry an extended 90-day-warranty.
KRUPS North America, Inc. 7 Reuten Drive, CLOSTER, New Jersey 07624 1092/StD/866
us
57729
My Name
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