Boori Natty Cot Bed

Product Information

Model: Natty Cot Bed (B-NACBv24)

Dimensions (External): 1398 × 794 × 910 mm

Dimensions (Internal): 1330 × 706 mm

Main Materials: Australia Araucaria / Particleboard / Plywood

Warranty: 3 years manufacturer's warranty

Assembly Instructions

Safety and Usage Guidelines

For Australia and New Zealand (AS/NZS 2172:2013)

Recommended Mattress Size: 1320mm x 700mm x 110mm

WARNING:

• Regularly check all connecting bolts and glide pins to ensure they are tight.
• Maximum mattress thickness should not exceed 110mm to prevent falls or suffocation.
• The mattress base should be adjusted to the lowest position as soon as the baby is old enough to sit up.
• Follow assembly instructions carefully.
• Place cot at a reasonable distance from curtains, blinds, heaters, and power points.
• Keep cot free of toys, cushions, etc., that could be used as a foothold or present a danger of suffocation or strangulation.
• Keep medication, string, elastic, or small items out of reach.

For the UK (EN 716-1-2:2017)

Recommended Mattress Size: 1320mm x 700mm x 110mm

WARNING:

• If leaving the child unattended, ensure the dropside is in the highest position.
• Gap between mattress and sides/ends should not exceed 30mm.
• Regularly check all connecting bolts and glide pins. Loose screws can trap body parts or clothing, posing a strangulation risk.
• Maximum mattress thickness should not exceed 110mm.
• When the child is able to climb out, the cot shall no longer be used for that child.
• Be aware of open fire and other heat sources near the cot.
• Do not use if any part is broken, torn, or missing. Use only manufacturer-approved spare parts.
• Do not leave anything in the cot or place it near products that could provide a foothold or pose a suffocation/strangulation risk (e.g., strings, blind cords).
• Do not use more than one mattress.

WARNING (BS 8509:2008+A1:2011)

• Suitable for children from 18 months to 4 years old.
• Do not place near heat sources, windows, or other furniture.
• Do not use if any part is broken, torn, or missing.
• The bed is designed to be dismantled for storage or transportation.
• Assembly fittings should always be tightened properly and checked periodically.
• Children may climb on beds; place the bed close to a wall or leave a 300mm gap between the wall and the side of the bed. Avoid placing near windows, blind cords, curtain pulls, or other strings.

Boori Care Instructions

1. Do not expose furniture to strong sunlight, direct heat sources, extreme changes in temperature or moisture.
2. Wipe up spills immediately with a soft, clean cloth.
3. Urine spills can cause discolouration.
4. Clean furniture by wiping the surface with a soft cloth dampened with water.
5. If necessary, clean with a mild soap solution and wipe with a damp cloth, then dry.
6. Do not use strong household cleaners.
7. Always wipe in the direction of the grain; do not wipe in a circular motion.
8. Avoid contact with sharp objects or containers with hot liquid.
9. Avoid contact with 'rubber feet' on items like radios, computers, telephones. Use a felt mat to protect surfaces.
10. Do not open more than one drawer at a time.
11. When moving furniture, do not drag; always lift and place.

Boori Warranty

All Boori wood products carry a full three (3) year manufacturer's warranty. This warranty excludes general wear & tear and damage caused by improper use or failure to follow instructions.

Boori will replace or repair any defective part during the warranty period. The warranty on replacements expires three (3) years from the original purchase date.

This guarantee excludes accidental damage, misuse, and improper transporting and handling.

The warranty is void if the original product has been altered.

Warranty claims must be lodged at the place of original purchase with proof of purchase.

All expenses incurred in sending products to Boori for warranty claims are the customer's responsibility.

Boori's liability is limited to replacing, repairing, or refunding the product or its cost, as permitted by law.

Other warranties implied by law are excluded to the extent permitted. Boori is not liable for increased costs, loss of profit, or indirect/consequential loss.

Limitations on Warranty Disclaimers:

Boori goods come with guarantees that cannot be excluded under the Australian Consumer Law. Customers are entitled to a replacement or refund for a major failure and compensation for other foreseeable loss or damage. Goods are also entitled to be repaired or replaced if they fail to be of acceptable quality.

The benefits provided in this warranty are in addition to other rights and remedies available under law.

After-Sales Service and Product Care Manual

Product Inspection Standards

Formaldehyde emission: Qualified

Implementation Standards: QB 2453.1-1999, QB/T 2453.2-1999, GB 18584-2001, EN716-1-2:2017, BS8509:2008+A1:2011, AS/NZS 2172-2013

Warranty Information

Boori products come with a three-year warranty.

Scope of Three Guarantees:

1. Repair: Free repair or replacement of parts for product quality issues. Paid repair/replacement for issues caused by customer's transportation, installation, or improper use.
2. Exchange: If the same defect cannot be resolved after two repairs within one year, the product will be exchanged. The warranty period for the exchanged product starts from the date of exchange.
3. Return: If the same defect cannot be resolved after two repairs or exchanges within the warranty period, and the product is deemed non-conforming, it can be returned.

Warranty Exclusions:

• Normal wear and tear.
• Product damage due to not following the user manual.
• Accidental damage, misuse, improper transportation, or handling.
• Product modification or intentional damage.
• Issues not covered by the warranty certificate or valid invoice.
• Discrepancies in warranty certificate details or product model.
• Exceeding the warranty period.

Shipping Costs:

• Round-trip shipping costs for product quality issues are covered by the company.
• Round-trip shipping costs for exchanges, repairs, or returns due to customer reasons are borne by the customer.

Frequently Asked Questions (FAQ)

About Boori Australia

Boori, founded in Australia in 1993, is a professional nursery furniture brand with 25 years of experience in designing and manufacturing nursery furniture. Products are trusted by over 800 high-end department stores globally, including Harrods (Europe), David Jones (Australia), and John Lewis (UK). Boori is sold in Australia, Europe, USA, Japan, South Korea, and China, renowned for its quality. Boori has two brands: "Boori" and "BooriKIDS", offering cribs, toddler beds, early education furniture, desks, chairs, wardrobes, and more, catering to the 0-18 age group and creating comprehensive nursery environments.

Boori Furniture Materials

Boori furniture uses imported solid wood from trees over 50 years old, certified by FSC. The wood is grown without chemical pesticides and follows a plant-one-get-one principle for sustainability. Boori is also certified by UL for environmental friendliness, ensuring safety for children. It is recommended to air out the product in a cool, ventilated place after unpacking to dissipate any packaging-related odors.

Boori Furniture Coatings

Boori uses water-based paints made from renewable resources like crops and trees. These paints have extremely low volatile organic compounds (VOCs), ensuring safety and environmental friendliness. They provide a natural protective layer for children who may chew on the furniture. The coating is durable, water-resistant, wear-resistant, aging-resistant, and quick-drying, creating a comfortable and safe living environment.

Why Choose Boori Mattresses?

Mattress material and size are crucial for a child's sleep. Boori mattresses are designed specifically for Boori nursery beds, using natural and high-tech materials, scientifically matched for spinal health. The sizes are tailored for Boori nursery beds, providing the safest and most comfortable sleep environment for children.

Installation Guidelines and Precautions

• The folding system's locking mechanism must be engaged for the folding cot to be used.
• The cot's mattress base height is adjustable. The lowest position is the safest. When the child can sit up, the mattress base must be kept in the lowest position.
• When the child is in the cot without adult supervision, ensure the guardrail is always in the highest position.
• If the cot has removable support bars, remove them before using the mattress base in the lowest position.
• Do not leave anything in the cot that could provide a foothold or entanglement hazard, or non-breathable coverings, as these could cause strangulation or suffocation.
• When the mattress base is in the lowest position, the internal height (from mattress surface to the top of the frame) should be at least 500mm. When in the highest position, it should be at least 200mm.
• Ensure all assembly fittings are properly tightened. Loose screws can trap a child's body parts or clothing, posing a strangulation risk.
• Recommended mattress size: 1320mm x 700mm. Mattress thickness should not exceed 110mm to prevent falls.
• Warning: Do not place the cot near open flames or other heat sources like electric heaters or gas heaters.
• Ensure all blocking screws are installed according to the instructions.
• Once the child can get in and out of the cot independently, the cot can be converted into a toddler bed.
• If the cot can be converted into a single or double bed, convert it according to the child's growth needs.

Furniture Care

1. Avoid direct sunlight and heat sources.
2. Wipe dust with a soft, clean cloth.
3. For stains or grease, use a damp cloth with a mild detergent and wipe dry immediately.
4. Wipe along the grain, not in a circular motion.
5. Avoid strong household detergents.
6. Avoid contact with sharp objects and hot liquids.
7. Do not place items with rubber bases (e.g., radios, computers, telephones) directly on the furniture. Use a felt mat.
8. Do not pull out more than one drawer at a time.
9. When moving furniture, lift it to avoid dragging.
10. Avoid extreme temperature and humidity changes, which can damage the wood. Do not place near air conditioner vents, fireplaces, radiators, or dehumidifiers.
11. Avoid direct sunlight, which can cause fading or darkening and may lead to cracking of the surface oils. Natural color changes may occur due to environmental factors, which are characteristic of solid wood and not defects.

Mattress Care Recommendations

1. Rotate the mattress regularly: weekly for the first three months, then every 2-3 months to ensure even wear.
2. Keep the mattress clean. Vacuum to remove dust and mites. For stains or spills, use a small amount of cold water mixed with mild detergent and blot dry immediately. Do not soak the mattress.
3. Avoid acidic or alkaline cleaning agents, as they can damage the mattress and affect the child's health.
4. Use a mattress protector for optimal protection. It is easy to remove, allows ventilation, and helps eliminate odors, keeping the mattress hygienic and durable.
5. If using a coir mattress, air it out every 2-3 months to keep it dry and extend its lifespan.
6. Remove the plastic packaging to ensure proper ventilation and prevent moisture buildup.

Return and Exchange Process

For returns or exchanges, please follow these steps:

1. Ensure the product and packaging are intact and suitable for resale.
2. Contact customer service immediately and provide photos if there are quality issues.
3. After agreeing with customer service, include a note with your return reason, product model, quality status, and shipping address. Send the item back.

Customer service will process requests within 12 business hours (or 12 hours after the start of the next business day for non-business hours).

Contact Information

Return/Exchange Address: No. 1 East Gate Road, Qixing Street, Nanhu District, Jiaxing City, Zhejiang Province, China. Boori Warehouse. Tel: 0573-83885718.