Safety Information
Important Safety Instructions
General Use
For household use only.
Read all instructions carefully before use and save for future reference.
When using electrical appliances, basic precautions should always be followed, including: Read all operating instructions before using (this device). Failure to follow warnings and instructions may result in electric shock, fire, and/or serious injury.
Warnings - To Reduce the Risk of Fire, Electric Shock, or Injury:
- ⚠️ Use only as directed in this user guide. Use only manufacturer-recommended attachments.
- ⚠️ Use indoors only on non-carpeted floor surfaces such as vinyl, tile, or sealed wood. Be careful not to run over loose objects or the edges of area rugs. The brush may cause premature belt failure.
- ⚠️ Children aged 8 years or younger, or persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, may use this product if they are supervised or have been instructed on how to use the appliance safely and understand the hazards involved. Cleaning and maintenance functions are not to be performed by children without supervision.
- ⚠️ Children should be supervised to ensure they do not play with the appliance.
- ⚠️ Do not use to clean floors with flammable or combustible liquids, such as gasoline. Do not use in areas where flammable or combustible liquids may be present.
- ⚠️ Do not immerse the device in liquid.
- ⚠️ Plastic film may cause danger. To avoid the risk of suffocation, keep it away from children.
- ⚠️ Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts of the device and its accessories.
- ⚠️ Only use officially approved floor cleaning agents as described in the user guide.
- ⚠️ Do not put any objects into openings. Do not use the device when any opening is blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
- ⚠️ Do not use without filters installed.
- ⚠️ When using the device, keep the grounding wire away from the device, as it may be dangerous if the device runs over the power cord.
- ⚠️ Do not use accessories that are damaged (e.g., charging base, power cord, etc.). If an accessory is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified personnel to avoid danger.
- ⚠️ Do not use to pick up toxic substances (chlorine bleach, ammonia, drain cleaner, etc.). Do not pick up hard or sharp objects, such as glass, nails, screws, coins, etc.
- ⚠️ Do not use the device in a closed space filled with substances such as oily paint, paint thinner, certain mothproofing substances, flammable dust, or other explosive or toxic vapors. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
- ⚠️ Do not pull or move the charging base by the cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners.
- ⚠️ Before disconnecting the device, cleaning, maintenance, or repair, and before attaching or detaching the brush head, turn off the device and unplug it.
- ⚠️ Do not use a damaged or modified device. A damaged or modified device may exhibit unpredictable abnormal behavior, leading to fire, explosion, or injury risk.
- ⚠️ Do not expose the device to fire or excessively high temperatures. Exposure to fire or excessively high temperatures may cause an explosion.
- ⚠️ Ensure the device is placed on a level surface. If the product is equipped with a brush roll and the handle is not fully upright, do not use the product in the same position. Do not store the device in places where it may freeze.
- ⚠️ Exercise extreme caution when cleaning on stairs.
- ⚠️ Prevent accidental activation. Before picking up or moving the device, ensure the switch is in the off position. Placing your finger on the switch or powering on a device with the switch already on will cause an accident.
- ⚠️ Servicing should only be performed by qualified repair personnel using identical replacement parts. This will ensure the safety of the product is maintained.
- ⚠️ Do not modify or attempt to repair the appliance unless it is so stated in the operating and maintenance instructions.
- ⚠️ If the appliance is dropped, damaged, left outdoors, fallen into water, or not working properly, do not attempt to use it. Take it to an authorized service center for repair.
Battery and Charging
- ? Only use the charging base provided with the device. Use only with the HCB6 charging base.
- ? A charging base for one device may pose a fire risk if used with another device.
- ? Observe all charging precautions. Do not charge the device outside the specified temperature range for the battery, otherwise, it may increase the risk of fire.
- ? Avoid short-circuiting the charging base output terminals. Do not use if the charging base is damaged. If the device is dropped, damaged, left outdoors, fallen into water, or not working properly, send it to the service center.
- ? Keep the charging base cord away from heated surfaces. Do not handle the charging base plug or device with wet hands. To unplug, grasp the charging base plug, not the cord.
- ? This device contains a non-replaceable battery.
Save These Instructions
Product Introduction
What's in the Box
- Dust Cup Assembly
- Mini Motor Brush
- Soft Roller Brush Head
- 2-in-1 Crevice Tool
- Cleaning Brush
- Storage Box
- Handle Assembly
- Charging Base
- Accessory Storage Rack
- Main Unit
- Extension Rod
Main Unit
- 1. Self-cleaning button
- 2. Mode selection button
- 3. Power switch
- 4. Multi-purpose vacuum release button
- 5. Display screen
- 6. Multi-purpose vacuum mode selection button
- 7. Multi-purpose vacuum power switch
- 8. Dirty water tank release button
- 9. Dirty water tank handle
- 10. Dirty water tank
- 11. Brush cover release button
- 12. Brush cover
- 13. Brush handle
- 14. Brush release button
- 15. Clean water tank
- 16. Clean water tank handle
- 17. Clean water tank release button
- 18. Voice button: Short press the voice button to cycle through low volume, high volume, mute, and voice on. Long press for 3 seconds to enter language settings. Short press to switch languages, long press again to confirm.
Charging Base
- 1. Charging contacts
- 2. Drying air outlet
- 3. Drying air inlet
- 4. Power cord
Display Screen
- Automatic Mode: The main unit adjusts suction based on the floor's dirt level.
- Deep Cleaning Mode: Activates Deep Cleaning Mode after turning on. The main unit automatically generates electrolyzed water and starts washing. This mode is suitable for deep cleaning.
- Suction Mode: Only vacuums the floor without wetting the roller brush (no water from the clean water tank).
- Standard Mode (Multi-purpose Vacuum): The main unit defaults to Standard Mode when used as a multi-purpose vacuum.
- Powerful Mode (Multi-purpose Vacuum): Press the multi-purpose vacuum mode selection button to switch to Powerful Mode.
Charging Prompt
- Orange solid (charging): Battery < 20%
- Green solid (charging): Battery ≥ 20%
Low Battery Prompt
- Orange solid: Battery < 20%
- Green solid: Battery ≥ 20%
Fault Reminders
- ? Clean water tank empty
- ? Dirty water tank full / Dirty water tank not installed
- ? Pipeline blockage
- ? Brush roll obstructed
Note: When the product is not working properly, the display screen will show fault reminders. For solutions, please refer to [Troubleshooting].
Installation
Handle Installation
Insert the handle assembly vertically into the connection port at the top of the main unit according to the diagram. It is successfully installed when you hear a "click" sound.
Note: To remove the handle, use a suitable tool to press the spring clip in the position shown in the diagram, and pull the handle upwards.
Storage Box Installation
Install the storage box on the charging base as shown in the diagram.
Accessory Storage Rack Installation
Insert the support rod vertically into the support base. It is successfully installed when you hear a "click" sound.
Note: To remove the support rod, use a suitable tool to press the spring clip in the hole at the bottom of the support base, and pull the support rod upwards.
Charging
1. Place the charging base on a flat surface against a wall and connect the power cord. Fully charge for the first use.
2. Place the main unit on the charging base. A voice prompt will say "Start charging" and enter charging mode. 100% indicates charging is complete.
Note:
- After fully charging, the main unit will enter standby mode if there is no operation for 10 minutes.
- To extend battery life, after prolonged use, the battery will automatically cool down for about an hour.
Product Usage
Mode Selection
The main unit defaults to Automatic Mode when powered on. You can switch to Deep Cleaning Mode or Suction Mode as needed.
Automatic Mode
The main unit adjusts suction based on the floor's dirt level.
Deep Cleaning Mode
Activates Deep Cleaning Mode after turning on. The main unit automatically generates electrolyzed water and starts washing. This mode is suitable for deep cleaning.
Suction Mode
Only vacuums the floor without wetting the roller brush (no water from the clean water tank).
Standard Mode (Multi-purpose Vacuum)
When the main unit is used as a multi-purpose vacuum, it defaults to Standard Mode upon power-on.
Powerful Mode (Multi-purpose Vacuum)
Press the multi-purpose vacuum mode selection button to switch to Powerful Mode.
Washing Machine Operation
1. Filling the Clean Water Tank: Press the clean water tank release button, remove the clean water tank. Open the lid of the clean water tank, fill it with clean water. Then reinstall the clean water tank onto the main unit. It is successfully installed when you hear a "click" sound.
Note:
- For deep cleaning, it is recommended to add about 10ml of cleaning solution to a full clean water tank, shake gently for even distribution.
- For stubborn stains, to achieve better cleaning results, add warm water (water temperature ≤ 45℃) to the clean water tank to increase cleaning power.
- Do not use non-Dreame brand cleaning solutions.
2. Step on the floor brush and tilt the main unit. Short press the button to start cleaning. Based on cleaning needs, short press the button to cycle through Automatic - Deep Cleaning - Suction Modes.
Notes:
- Do not vacuum foamy liquids.
- When the main unit is upright during operation, it will pause.
- Suitable for cleaning hard floors such as wood, marble, and tile.
- Do not tilt the main unit beyond 140 degrees to prevent water leakage.
- Do not lift, move, lay flat, or tilt the main unit while it is working to prevent dirty water from flowing into the motor.
3. Emptying the Dirty Water Tank: Press the dirty water tank release button, remove the dirty water tank. Pull up the dirty water tank lid, and empty the dirty water. Then reinstall the dirty water tank onto the main unit. It is successfully installed when you hear a "click" sound.
Self-Cleaning Mode
- Place the main unit back on the charging base.
- Short press the self-cleaning button on the top of the handle to start/stop the self-cleaning mode.
- After self-cleaning is complete, empty the dirty water tank in time. The main unit will enter Drying Mode. Short press the button to exit Drying Mode.
Note: The self-cleaning function can only be used when the device is charging and the battery level is above 15%.
Drying Mode
- Long press the self-cleaning button for 3 seconds to enter the independent drying function.
- After drying is complete, the main unit will enter charging status.
Notes:
- After self-cleaning is complete, if there is residual dirt on the base, clean it in time.
- The roller brush automatic drying function only applies to the roller brush after self-cleaning. If you clean the roller brush manually, dry it thoroughly or dry it multiple times before use.
Multi-purpose Vacuuming Operation
1. Press the multi-purpose vacuum release button to remove the multi-purpose vacuum attachment.
2. Install the dust cup assembly and the required accessories according to the diagram. It is successfully installed when you hear a "click" sound.
3. Short press the button to start cleaning. Based on cleaning needs, short press the button to switch modes. The multi-purpose vacuum will toggle between Standard and Powerful modes.
Note: The electric mite removal brush is not recommended for use with the extension rod.
Using Other Accessories
- 2-in-1 Crevice Tool: Suitable for cleaning corners of doors and windows, wall corners, stairs, and other narrow gaps, as well as sofa and desktop dust.
- Soft Roller Brush Head: Suitable for cleaning hard floors such as wood, marble, and tile, and short-pile carpets.
- Mini Motor Brush: Suitable for cleaning dust, pet hair, and deep dirt on sofas, bedding, and other fabrics.
Accessory Storage Rack
When not using the dust cup assembly, soft roller brush head, 2-in-1 crevice tool, and electric mite removal brush, place them on the storage rack as shown in the diagram.
Attention! Do not place the multi-purpose vacuum on the accessory storage rack to avoid falling and damage.
Storage Box
According to the diagram, the cleaning brush, filter, and roller brush can be placed in the storage box.
Maintenance
Precautions:
- Turn off the device before maintenance. Do not touch the power switch.
- If parts need replacement, use original manufacturer parts to avoid damaging the product.
- If the product is not used for a long time, fully charge it, unplug the power cord, and store it in a cool, dry place. Do not place it in direct sunlight or humid environments. Charge at least once every three months to prevent battery damage due to over-discharge.
Cleaning the Dirty Water Tank and Filter
- Press the dirty water tank release button, remove the dirty water tank.
- Remove the filter from the dirty water tank lid. Pull up the dirty water tank lid, empty the dirty water from the dirty water tank and the debris from the solid-liquid separation filter.
- Rinse the dirty water tank, solid-liquid separation filter, and dirty water tank lid with clean water. You can use the included cleaning brush to scrub the inner wall of the dirty water tank.
- After cleaning is complete, put on the dirty water tank lid and reinstall the dirty water tank onto the main unit. It is successfully installed when you hear a "click" sound.
Notes:
- It is recommended to clean the dirty water tank after each use.
- Depending on usage frequency, it is recommended to replace the filter every 3-6 months.
- If the filter is heavily soiled, it can be rinsed with clean water and dried thoroughly before use.
Cleaning the Solid-Liquid Separation Filter
Remove the dirty water tank, pull up the dirty water tank lid, and remove the solid-liquid separation filter for cleaning.
Note: If the solid-liquid separation filter is not needed, remove the dirty water tank, pull up the dirty water tank lid, and remove the solid-liquid separation filter.
Cleaning the Pipeline and Dirt Sensor
Remove the dirty water tank. Wipe the pipeline and sensor with a damp cloth to remove dirt before use.
Cleaning the Dustbin Assembly
- Press the dustbin release button, remove the dustbin.
- Remove the filter and cyclone assembly from the dustbin and pour out the dust inside the bin.
- Gently tap the filter or use the cleaning brush to remove surface dust. Rinse the filter and dustbin with clean water until clean.
- After rinsing, dry thoroughly before use.
Notes:
- It is recommended to clean the dustbin after each use or when the dust reaches the "MAX" mark.
- Depending on usage frequency, it is recommended to replace the filter every 3-6 months.
Cleaning the Roller Brush Assembly
- Press the roller brush cover release button inwards and remove the roller brush cover. Press the roller brush release button, the brush handle will pop up, pull the handle to remove the brush.
- Use the included cleaning brush to clean hair or debris tangled on the brush head. Rinse the roller brush with clean water and dry thoroughly before use.
- Use a dry cloth or wet wipe to clean dust and dirt from the suction inlet. Do not rinse directly with water.
- After cleaning is complete, reinstall the roller brush cover and roller brush onto the floor brush. It is successfully installed when you hear a "click" sound.
Notes:
- Clean the roller brush as needed based on its dirt level. It is recommended to use a spare roller brush for replacement.
- Depending on usage frequency, it is recommended to replace the roller brush every 3-6 months.
Cleaning the Soft Roller Brush Head
- Push the roller brush release button in the direction of the arrow to remove the roller brush from the slot for cleaning.
- If the roller brush is very dirty, rinse it with clean water. Place the roller brush upright and dry thoroughly before use.
Cleaning the Mini Motor Brush
- Insert a coin into the card slot, rotate the lock counterclockwise as shown in the diagram. Remove the brush when you hear a "click" sound.
- If the roller brush is very dirty, rinse it with clean water. Place the roller brush upright and dry thoroughly before use.
Troubleshooting
If the product malfunctions and stops working, refer to the table below to identify the cause and find a solution. If the problem persists, please contact after-sales service for repair.
| Common Fault | Possible Cause | Solution |
|---|---|---|
| Product has no power or insufficient battery | Recharge and use again. | |
| Product not working | Product is in an upright position | Tilt the product to use. |
| Automatic protection triggered due to overheating caused by blockage | Clear blockages, wait for the product temperature to return to normal, then restart. | |
| Dirty water tank is full | Empty the dirty water tank. | |
| Handle or dirty water tank not installed correctly | Confirm correct installation and use. | |
| Charging is too slow | Battery temperature is too low or too high | Wait for the battery temperature to return to normal before charging. |
| Reduced suction power | Filter is blocked | Clean the filter in the dirty water tank and dustbin. |
| Suction port or pipeline is blocked by foreign objects | Clear blockages in the suction port and pipeline. | |
| Motor runs with noise | Dirty water tank is too full | Empty the dirty water tank. |
| Suction port is blocked | Clear obstructions in the suction port. | |
| Screen is off during charging | Power plug is not connected | Check if the power plug is properly inserted. |
| Product not dispensing water | Poor contact between main unit and charging base | Confirm the main unit is correctly placed on the charging base. |
| Clean water tank not installed correctly / Clean water tank not filled | Reinstall or add water to the clean water tank. | |
| Brush roll is wet and takes 30 seconds to dry completely | Brush roll is wet | Check after the product has been running for 30 seconds. |
| Water leakage from the air outlet | Motor ingested water due to collision or forceful back-and-forth movement | Use the product gently. |
| Filter not completely dried after cleaning | Dry the filter thoroughly before use. |
Self-cleaning cannot proceed
| Roller brush may be jammed by large particles | Open the roller brush cover to inspect and clear. |
| Poor contact between product and charging base | Ensure the product is on the charging base to activate self-cleaning function. |
| Product battery is less than 15%, self-cleaning cannot start | Wait until the battery level is above 15% in charging status before starting self-cleaning. |
| Dirty water tank not installed correctly or is full | Reinstall or empty the dirty water tank. |
| Clean water tank not installed correctly or is empty | Reinstall or add water to the clean water tank. |
Drying function is poor or makes strange noises during drying
| Charging base air outlet and inlet may be blocked | Check and clear blockages in the charging base air outlet and inlet. |
Fault Reminders
When the product is not working properly, the display screen will show abnormal information. Please read the screen content and refer to the table below to handle abnormal situations.
| Fault Indicator | Cause | Solution |
|---|---|---|
| ? | Clean water tank empty | Add water to the clean water tank. |
| ? | Dirty water tank not installed | Install the dirty water tank. |
| ? | Dirty water tank is full | Empty the dirty water tank. |
| ? | Brush roll obstructed | Clean the brush roll. |
| ? | Pipeline blockage | Check if the pipeline is blocked / Clean the pipeline and sensor. |
Fault Codes
| Fault Code | Cause | Solution |
|---|---|---|
| E1-E7 | Machine malfunction | Restart the machine to try to troubleshoot. If the prompt persists, contact after-sales service for repair. |
| H1-H6 | Battery overheating | Wait for the battery temperature to return to normal before continuing to use. |
| H7 | Battery overheating | Wait for the battery temperature to return to normal before continuing to use. |
Basic Parameters
Main Unit
| Type | Model | Rated Voltage | Rated Power |
|---|---|---|---|
| Main Unit | HHV4 | 21.6 V | 300 W |
| Dirty Water Tank Capacity | Clean Water Tank Capacity | Charging Voltage | Charging Time | Drying Time |
|---|---|---|---|---|
| 700 mL | 900 mL | 27 V | Approx. 4.5 hours | Approx. 30 minutes |
Charging Base
| Type | Model | Rated Input Power | Output |
|---|---|---|---|
| Charging Base | HCB6 | 110 V~60 Hz | 230 W |
| 27 V 1.6 A |
Washing Cleaning Head
| Type | Model | Rated Voltage | Rated Power |
|---|---|---|---|
| Washing Cleaning Head | HCR14B | 21.6 V | 50 W |
* The rated power of the appliance is measured during simultaneous charging and drying, representing the power during the initial full-power working phase.
Environmental Information
Battery Recycling
The chemical substances contained in the lithium-ion battery configured in this product can cause environmental pollution. Before discarding, please have it removed by a professional and handed over to a professional battery recycling organization for centralized disposal.
- Before discarding the appliance, the battery must be removed from the appliance.
- The appliance must be powered off when removing the battery.
- The battery should be disposed of safely.
Notes:
- Before removing the battery, disconnect the power and drain the battery as much as possible.
- Please hand over the removed battery to a professional recycling organization for disposal.
- Do not expose the battery to high temperatures, as this may cause an explosion.
- If the battery leaks and causes accidental contact, rinse immediately with plenty of water and seek medical attention.
Battery Recycling Removal Steps
- Use a tool to rotate and remove the display screen.
- Use a tool to sequentially remove the battery pack cover fixing screws, and use a tool to pry open the battery pack cover.
- Disconnect the battery terminal from the main board and remove the battery.
Restricted Substances Statement
| Unit | Device Name: Handheld Wet Dry Vacuum Cleaner | Model (Type): HHV4 | Restricted Substances and its Chemical Symbols | |||||
|---|---|---|---|---|---|---|---|---|
| Lead (Pb) | Mercury (Hg) | Cadmium (Cd) | Hexavalent Chromium (Cr+6) | Polybrominated Biphenyls (PBB) | Polybrominated Diphenyl Ethers (PBDE) | |||
| Charging Base | ⚪ | ⚪ | ⚪ | ⚪ | ⚪ | ⚪ | ||
| Plastic Shell | ⚪ | ⚪ | ⚪ | ⚪ | ⚪ | ⚪ | ||
| Motor | ⚪ | ⚪ | ⚪ | ⚪ | ⚪ | ⚪ | ||
| Circuit Board Assembly | ⚪ | ⚪ | ⚪ | ⚪ | ⚪ | ⚪ | ||
| Wiring | ⚪ | ⚪ | ⚪ | ⚪ | ⚪ | ⚪ | ||
Note 1: "Exceeding 0.1 wt %" and "Exceeding 0.01 wt %" indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition.
Note 2: "⚪" indicates that the percentage content of the restricted substance does not exceed the percentage value of presence.
Note 3: "-" indicates that the restricted substance corresponds to the exemption.
Warranty Description
1. To protect your rights, please confirm the purchase date and have the sales store stamp it when purchasing, so as to enjoy the product's warranty and after-sales service.
2. The free warranty period for this product is 12 months from the date of purchase on the invoice (the company is not responsible for warranty for products sold outside Taiwan), and other consumable parts are not covered by the company's warranty.
3. Warranty service does not apply to any of the following situations:
- (1) Any unauthorized disassembly or modification of this product.
- (2) Damage caused by failure to operate according to the user manual.
- (3) Any damage caused by improper use, intentional acts; liquid or dirt ingress, accidents, natural disasters, or physical force.
4. If repairs are required outside the warranty scope, the repair costs incurred shall be borne by you.
5. Any parts replaced or removed during repair will not be returned to you.
6. Products requiring warranty service should be sent to the company's authorized regional service center. The shipping costs for the product shall be borne by you.
7. When you require warranty service, please present the product's purchase invoice or warranty card. If the purchase invoice or warranty card is altered or illegible, the company reserves the right to refuse to provide warranty and after-sales service for this product.
Warranty Content
| Type | Warranty Content | Warranty Period |
|---|---|---|
| Main Unit | Main Unit (excluding accessories) | 1 Year |
* If the quality assurance policy period stipulated by local laws is longer than the commitment period specified in this manual, the local legal regulations shall prevail.
Product Warranty Card
| User Name | |
|---|---|
| Contact Address | |
| Contact Phone | |
| Product Name and Model | |
| Product Serial Number | |
| Product Purchase Date |
After-sales Service
Maintenance Records
| No. | Fault Description and Replaced Parts | Maintenance Date | Service Center |
|---|---|---|---|
| 1 | |||
| 2 | |||
| 3 |
Certificate of Conformity
Inspection Officer: 03
Technical Support:
If you need more instructions or encounter problems during the use of the vacuum cleaner, you may need to contact AnDe International Trade Co., Ltd. for more technical support.
Importer: AnDe International Trade Co., Ltd.
Service Phone: 02-27952860
Importer Address: 7F-5, No. 26 Jinzhuang Road, Neihu District, Taipei City
Manufacturer: Dreame Trading (Tianjin) Co., Ltd.
Address: South Area, Financial Trade Center, 6975 Asian Road, Dongjiang Free Trade Port Zone, Tianjin Economic-Technological Development Area, Tianjin
R3F274 RoHS
