Mainstays EM720C2WT-PM Microwave Oven User Manual and Safety Guide

Mainstays Microwave Oven

Model: EM720C2WT-PM

Customer Assistance: ? 1-866-321-9509

Precautions to Avoid Possible Exposure to Excessive Microwave Energy

(a) Do not attempt to operate this oven with the door open since open-door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.

(b) Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces.

(c) Do not operate the oven if it is damaged. It is particularly important that the oven door close properly and that there is no damage to the:

  • (1) DOOR (bent)
  • (2) HINGES AND LATCHES (broken or loosened)
  • (3) DOOR SEALS AND SEALING SURFACES

(d) The oven should not be adjusted or repaired by anyone except properly qualified service personnel.

Specifications

Model:EM720C2WT-PM
Rated Voltage:120V~ 60Hz
Rated Input Power (Microwave):1050W
Rated Output Power (Microwave):700W
Oven Capacity:0.7 Cu.ft
Turntable Diameter:10 inch
External Dimensions:17.32X13 X 10.15 inch (439.5X330X257.6mm)
Net Weight:Approx. 24.1 Lbs (10.92 kg)

Important Safety Instructions

WARNING: To reduce the risk of burns, electric shock, fire, injury to persons or exposure to excessive microwave oven energy when using your appliance, follow basic safety precautions, including the following:

  1. Read all instructions before using the appliance.
  2. Read and follow the specific: "PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY" found on page 2.
  3. As with most cooking appliances, close supervision is necessary to reduce the risk of a fire in the oven cavity.
  4. To reduce the risk of fire in the oven cavity:
    • i) Do not overcook food. Carefully attend the appliance when paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking.
    • ii) Remove wire twist-ties and metal handles from paper or plastic containers/bags before placing them in the oven.
    • iii) If materials inside the oven ignite, keep the oven door closed. Turn the oven off, and unplug the appliance. Disconnect the power cord, shut off power at the fuse or circuit breaker panel.
    • iv) Do not use the oven cavity for storage purposes. Do not leave paper products, cooking utensils, or food in the cavity when not in use.
  5. This oven must be grounded. Connect only to properly grounded outlet. See "GROUNDING INSTRUCTIONS" found on page 4.
  6. Install or locate this oven only in accordance with the installation instructions provided.
  7. Some products such as whole eggs and sealed containers—for example, closed glass jars—are able to explode and should not be heated in the oven.
  8. Use this appliance only for its intended uses as described in this manual. Do not use corrosive chemicals or vapors in this appliance. This oven is specifically designed to heat or cook or dry food. It is not designed for industrial or laboratory use.
  9. As with any appliance, close supervision is necessary when used by children.
  10. Do not operate this oven if it has a damaged cord or plug, if it is not working properly or if it has been damaged or dropped.
  11. This microwave should be serviced only by qualified service personnel.
  12. Do not cover or block any openings on the oven.
  13. Do not store or use this appliance outdoors.
  14. Do not use this oven near water, for example, near a kitchen sink, in a wet basement, near a swimming pool, or similar locations.
  15. Do not immerse cord or plug in water.
  16. Keep cord away from heated surfaces.
  17. Do not let cord hang over edge of table or counter.
  18. When cleaning surfaces of door and oven that comes together on closing the door, use only mild, nonabrasive soaps or detergents applied with a sponge or soft cloth.

19. Liquids, such as water, coffee, or tea are able to be overheated beyond the boiling point without appearing to be boiling. Visible bubbling or boiling when the container is removed from the microwave oven is not always present. THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN THE CONTAINER IS DISTURBED OR A SPOON OR OTHER UTENSIL IS INSERTED INTO THE LIQUID.

  • i) Do not overheat the liquid.
  • ii) Stir the liquid both before and halfway through heating it.
  • iii) Do not use straight-sided containers with narrow necks.
  • iv) After heating, allow the container to stand in the microwave oven for a short time before removing the container.
  • v) Use extreme care when inserting a spoon or other utensil into the container.

SAVE THESE INSTRUCTIONS

Grounding Instructions

? DANGER: Electric Shock Hazard

Touching some of the internal components can cause serious personal injury or death. Do not disassemble this appliance.

⚠️ WARNING: Electric Shock Hazard

Improper use of the grounding can result in electric shock. Do not plug into an outlet until appliance is properly installed and grounded.

Three-pronged (grounding) plug [Description: Image of a three-pronged plug]

This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This appliance is equipped with a cord having grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded.

Consult a qualified electrician or serviceman if the grounding instructions are not completely understood or if doubt exists as to whether the appliance is properly grounded. If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3-pronged grounding plug, and a 3-slot receptacle that will accept the plug on the appliance. The marked rating of the extension cord shall be equal to or greater than the electrical rating of the appliance.

Extension Cord Usage

  1. A short power-supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord.
  2. Longer cord sets or extension cords are available and may be used if care is exercised in their use.
  3. If a long cord sets or extension cord is used:
    • i) The marked electrical rating of the cord set or extension cord should be at least as great as the electrical rating of the appliance.
    • ii) The extension cord must be a grounding-type 3-wire cord.
    • iii) The longer cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally.

Radio Interference

1. Operation of the microwave oven may cause interference to your radio, TV or similar equipment.

2. When there is interference, it may be reduced or eliminated by taking the following measures:

  • i) Clean door and sealing surface of the oven.
  • ii) Reorient the receiving antenna of radio or television.
  • iii) Relocate the microwave oven with respect to the receiver.
  • iv) Move the microwave oven away from the receiver.
  • v) Plug the microwave oven into a different outlet so that microwave oven and receiver are on different branch circuits.

Utensils

CAUTION: Personal Injury Hazard

Tightly-closed containers could explode. Closed containers should be opened and plastic pouches should be pierced before cooking.

Materials you can use in microwave oven

UtensilsRemarks
Aluminum foilShielding only. Small smooth pieces can be used to cover thin parts of meat or poultry to prevent overcooking. Arcing can occur if foil is too close to oven walls. The foil should be at least 1 inch (2.5cm) away from oven walls.
Browning dishFollow manufacturer's instructions. The bottom of browning dish must be at least 3/16 inch (5mm) above the turntable. Incorrect usage may cause the turntable to break.
DinnerwareMicrowave-safe only. Follow manufacturer's instructions. Do not use cracked or chipped dishes.
Glass jarsAlways remove lid. Use only to heat food until just warm. Most glass jars are not heat resistant and may break.
GlasswareHeat-resistant oven glassware only. Make sure there is no metallic trim. Do not use cracked or chipped dishes.
Oven cooking bagsFollow manufacturer's instructions. Do not close with metal tie. Make slits to allow steam to escape.
Paper plates and cupsUse for short-term cooking/warming only. Do not leave oven unattended while cooking.
Paper towelsUse to cover food for reheating and absorbing fat. Use with supervision for a short-term cooking only.
Parchment paperUse as a cover to prevent splattering or a wrap for steaming.
PlasticMicrowave-safe only. Follow the manufacturer's instructions. Should be labeled "Microwave Safe". Some plastic containers soften, as the food inside gets hot. "Boiling bags" and tightly closed plastic bags should be slit, pierced or vented as directed by package.
Plastic wrapMicrowave-safe only. Use to cover food during cooking to retain moisture. Do not allow plastic wrap to touch food.
ThermometersMicrowave-safe only (meat and candy thermometers).
Wax paperUse as a cover to prevent splattering and retain moisture.

Materials to be avoided in microwave oven

UtensilsRemarks
Aluminum trayMay cause arcing. Transfer food into microwave-safe dish.
Food carton with metal handleMay cause arcing. Transfer food into microwave-safe dish.
Metal or metal-trimmed utensilsMetal shields the food from microwave energy. Metal trim may cause arcing.
Metal twist tiesMay cause arcing and could cause a fire in the oven.
Paper bagsMay cause a fire in the oven.
Plastic foamPlastic foam may melt or contaminate the liquid inside when exposed to high temperature.
WoodWood will dry out when used in the microwave oven and may split or crack.

Setting Up Your Oven

Names of Oven Parts and Accessories

Remove the oven and all materials from the carton and oven cavity.

Your oven comes with the following accessories:

  • Glass tray: 1
  • Turntable ring assembly: 1
  • Instruction Manual: 1

Oven Parts Diagram Description: The diagram shows the microwave oven with its door open. Keyed labels indicate the following parts: A) Control panel, B) Turntable shaft, C) Turntable ring assembly, D) Glass tray, E) Observation window, F) Door assembly, G) Safety interlock system.

Turntable Installation

Turntable Installation Diagram Description: The diagram shows the underside of the oven cavity with the turntable shaft and the glass tray being placed onto it. The turntable ring assembly is shown separately. The following instructions are provided:

  1. Never place the glass tray upside down. The glass tray should never be restricted.
  2. Both glass tray and turntable ring assembly must always be used during cooking.
  3. All food and containers of food are always placed on the glass tray for cooking.
  4. If glass tray or turntable ring assembly cracks or breaks, contact your nearest authorized service center.

Installation

Countertop Installation

Remove all packing material and accessories. Examine the oven for any damage such as dents or broken door. Do not install if oven is damaged.

Cabinet: Remove any protective film found on the microwave oven cabinet surface. Do not remove the light brown Mica cover that is attached to the oven cavity to protect the magnetron.

Installation Requirements

1. Select a level surface that provides enough open space for the intake and/or outlet openings.

Installation Clearance Diagram Description: The diagram illustrates the required clearances around the microwave oven. It shows a minimum clearance of 3.0 inches (7.5cm) required between the oven and any adjacent walls, with one side needing to be open. A minimum clearance of 12 inches (30cm) is required above the oven.

  • (1) Leave a minimum clearance of 12 inches (30cm) above the oven.
  • (2) Do not remove the legs from the bottom of the oven.
  • (3) Blocking the intake and/or outlet openings can damage the oven.
  • (4) Place the oven as far away from radios and TVs as possible. Operation of microwave oven may cause interference to your radio or TV reception.

2. Plug your oven into a standard household outlet. Be sure the voltage and the frequency are the same as the voltage and the frequency on the rating label.

WARNING: Do not install oven over a range cooktop or other heat-producing appliances. If installed near or over a heat source, the oven could be damaged and the warranty would be void.

Operation

Control Panel and Features

The control panel features various buttons for operating the microwave. The buttons are labeled and numbered from 1 to 11:

  • (1) Time Cook: Sets the cooking time.
  • (2) Time Defrost: Sets the defrosting time.
  • (3) Power: Adjusts the microwave power level.
  • (4) Clock: Sets the kitchen clock.
  • (5) Auto Menus: Preset buttons for Popcorn, Potato, Pizza, Frozen Vegetable, Beverage, Dinner Plate.
  • (6) Number Buttons: 0-9 for entering time, weight, or selecting options. Buttons 1-6 also function for Express Cook.
  • (7) Weight Defrost: Defrosts food based on its weight.
  • (8) Kitchen Timer: A timer function separate from the clock.
  • (9) Stop/Cancel: Clears settings or stops the oven during operation. Press once to stop, twice to clear all entries.
  • (10) Memory Function: Stores and recalls custom cooking programs.
  • (11) Start/+30Sec.: Starts cooking or adds 30 seconds to the current cooking time.

Power Level

There are 10 power levels available, ranging from 100% (PL10) down to 10% (PL1).

Level10987654321
Power100%90%80%70%60%50%40%30%20%10%
DisplayPL10PL9PL8PL7PL6PL5PL4PL3PL2PL1

Clock Setting

  1. Press "CLOCK"; "00:00" will display.
  2. Press the number keys and enter the current time (e.g., for 12:10, press "1", "2", "1", "0" in turn).
  3. Press "CLOCK" to finish clock setting. The colon ":" will flash and the clock will be lighted.
  4. If the numbers input are not within the range of 1:00--12:59, the setting will be invalid until valid numbers are input.

Note: If the "STOP/Cancel" button is pressed during clock setting, or if there is no operation within 1 minute, the oven will revert to the previous setting. If the clock needs to be reset, repeat steps 1-3.

Kitchen Timer

  1. Press "KITCHEN TIMER"; the LED will display "00:00", with the first hour figure flashing.
  2. Press the number keys to enter the desired timer time (maximum time is 99 minutes and 99 seconds).
  3. Press "START/+30SEC." to confirm the setting.
  4. When the timer time elapses, the buzzer will ring 5 times.

Note: The kitchen timer is separate from the clock setting. During kitchen timer operation, a cooking program cannot be set.

Microwave Cook

  1. Press "TIME COOK" once; the LED will display "00:00".
  2. Press number keys to input the cooking time (maximum is 99 minutes and 99 seconds).
  3. Press "POWER" once; the LED will display "PL10" (default power is 100%). You can then press number keys to adjust the power level.
  4. Press "START/+30SEC." to start cooking.

Example: To cook food with 50% microwave power for 15 minutes:

  • a. Press "TIME COOK" once. "00:00" displays.
  • b. Press "1", "5", "0", "0" in order.
  • c. Press "POWER" once, then press "5" to select 50% microwave power.
  • d. Press "START/+30SEC." to start cooking.

Note: During cooking, "POWER" can be pressed to change the power level. After pressing "POWER", the current power lights for 3 seconds, allowing you to change the power level.

Speed Cooking

In waiting state, instant cooking at 100% power level can be started by selecting a cooking time from 1 to 6 minutes by pressing number pads 1 to 6. Press "START/+30SEC." to increase the cooking time (maximum 99 minutes and 99 seconds).

Alternatively, instant cooking at 100% power level with a 30-second cooking time can be started by pressing "START/+30SEC". Each press adds 30 seconds.

Note: During microwave cooking and time defrost, time can be added by pressing the "START/+30SEC." button.

Weight Defrost Function

  1. Press "WEIGHT DEFROST"; the LED will display "dEF1".
  2. Press numerical buttons to input the weight to be defrosted (ranges between 4-100 oz).
  3. If the weight input is not within 4-100 oz, the input will be invalid, a "beep" will sound, and the unit will not work until valid numbers are input.
  4. Press "START/+30SEC." to start defrosting; the remaining cooking time will be displayed.

Time Defrost Function

  1. Press "TIME DEFROST"; the LED will display "dEF2".
  2. Press number pads to input defrosting time (effective range is 00:01-99:99).
  3. The default microwave power is power level 3. To change the power level, press "POWER" once, the LED will display "PL 3", then press the number pad for the desired power level.
  4. Press "START/+30SEC." to start defrosting; the remaining cooking time will be displayed.

Popcorn

  1. Press "POPCORN" repeatedly until the desired quantity appears in the display (e.g., "1.75", "3.0", "3.5" oz). For example, pressing "POPCORN" once displays "1.75".
  2. Press "START/+30 SEC." to cook. The buzzer sounds once. It will sound five times when cooking is finished and then return to waiting state.

Important Information About Microwave Popcorn Feature:

  • 1. When selecting 3.0 or 3.5 ounces of popcorn, it is suggested that you fold down a triangle on each corner of the bag before cooking. [Description: Image shows a popcorn bag with triangles folded down on each corner.]
  • 2. If the popcorn bag expands and no longer rotates properly, press the "STOP/CANCEL" button once, open the oven door, and adjust the bag position to ensure even cooking. [Description: Image shows a popcorn bag inside the microwave, possibly indicating adjustment.]

Potato

  1. Press "POTATO" repeatedly until the desired number of potatoes appears in the display ("1", "2", "3").
    • "1" SET: 1 potato (approx. 8.0 oz)
    • "2" SETS: 2 potatoes (approx. 16.0 oz)
    • "3" SETS: 3 potatoes (approx. 24.0 oz)
  2. For example, pressing "POTATO" once displays "1".
  3. Press "START/+30 SEC." to cook. The buzzer sounds once. When cooking is finished, the buzzer sounds five times and then returns to waiting state.

Frozen Vegetable

  1. Press "FROZEN VEGETABLE" repeatedly until the desired quantity appears in the display ("4.0", "8.0", "16.0" oz). For example, pressing "FROZEN VEGETABLE" once displays "4.0".
  2. Press "START/+30 SEC." to cook. The buzzer sounds once. When cooking is finished, the buzzer sounds five times and then returns to waiting state.

Beverage

  1. Press "BEVERAGE" repeatedly until the desired cup size appears in the display ("1", "2", "3"). One cup is about 4.0 oz. For example, pressing "BEVERAGE" once displays "1".
  2. Press "START/+30 SEC." to cook. The buzzer sounds once. When cooking is finished, the buzzer sounds five times and then returns to waiting state.

Dinner Plate

  1. Press "DINNER PLATE" repeatedly until the desired quantity appears in the display ("9.0", "12.0", "18.0" oz). For example, pressing "DINNER PLATE" once displays "9.0".
  2. Press "START/+30 SEC." to cook. The buzzer sounds once. When cooking is finished, the buzzer sounds five times and then returns to waiting state.

Pizza

  1. Press "PIZZA" repeatedly until the desired quantity appears in the display ("4.0", "8.0", "14.0" oz). For example, pressing "PIZZA" once displays "4.0".
  2. Press "START/+30 SEC." to cook. The buzzer sounds once. When cooking is finished, the buzzer sounds five times and then returns to waiting state.

Memory Function

  1. Press "0/MEMORY" to choose memory 1-3. The LED will display 1, 2, or 3.
  2. If a procedure has been set, press "START/+30 SEC." to use it. If not, continue to set the procedure. Only one or two stages can be set.
  3. After finishing the setting, press "START/+30 SEC." once to save the procedure and return to the waiting state. Pressing "START/+30 SEC." again will start cooking.

Example: To set the following procedure as the second memory (memory 2): Cook food with 80% microwave power for 3 minutes and 20 seconds.

  • a. In waiting state, press "0/MEMORY" twice until the screen displays "2".
  • b. Press "TIME COOK" once, then press "3", "2", "0" in order.
  • c. Press "POWER" once; "PL10" will display. Then press "8" and "PL8" displays.
  • d. Press "START/+30 SEC." to save the setting. The buzzer sounds once, the procedure is saved as memory 2, and the oven returns to the waiting state. Pressing "START/+30SEC." again will start cooking.
  • e. If the electricity is not cut off, the procedure will be saved permanently. If it is, the procedure will need to be reset.
  • f. To run the saved procedure, in waiting state, press "0/MEMORY" twice, the screen displays "2", then press "START/+30SEC." to run.

Multi-Stage Cooking

At most 2 stages can be set for cooking. In multi-stage cooking, if one stage is defrosting, it will be placed as the first stage automatically.

Note: Auto cooking cannot work in multi-stage cooking.

Example: To cook with 80% microwave power for 5 minutes + 60% microwave power for 10 minutes:

  • (1) Press "TIME COOK" once, then press "5", "0", "0" to set the cooking time.
  • (2) Press "POWER" once, then press "8" to select 80% microwave power.
  • (3) Press "TIME COOK" once, then press "1", "0", "0", "0" to set the cooking time.
  • (4) Press "POWER" once, then press "6" to select 60% microwave power.
  • (5) Press "START/+30 SEC." to start cooking.

Inquiring Function

  • (1) In cooking state, press "CLOCK"; the LED will display the clock for three seconds.
  • (2) In microwave cooking state, press "POWER" to inquire the microwave power level; the current power level will be displayed. After three seconds, the oven returns to the previous state. In multi-stage state, the inquiring process is the same.

Lock Function

  • Lock: In waiting state, press "STOP/CANCEL" for 3 seconds. A long "beep" will sound, denoting entry into the lock state; meanwhile, the LED will display "88:88".
  • Unlock: In locked state, press "STOP/CANCEL" for 3 seconds. A long "beep" will sound, denoting that the lock is unlocked.

Energy Saving Mode

  • (1) In standby mode, press "STOP/Cancel" once (less than 3 seconds) to enter the Energy Saving mode. This avoids activating the child lock function.
  • (2) In child-locked mode, press "STOP/Cancel" once (less than 3 seconds) and release to enter the Energy Saving Mode.

Note: The Energy Saving mode works only if the door is closed.

Cooking End Reminder Function

When cooking is over, the buzzer will sound 5 "beeps" to alert the user that cooking is finished.

Other Specifications

  • (1) In standby state, if the set clock displays the current time, the icon ":" will flash; otherwise, it shows "0:00".
  • (2) In setting function state, the LED displays the corresponding setting.
  • (3) In working or pause state, the LED displays the remaining cooking time.

Maintenance

Troubleshooting

If you experience issues with the microwave oven, use the chart below for possible solutions. If the issue persists, contact the customer service center at the toll-free number provided for further assistance.

TROUBLEPOSSIBLE CAUSEPOSSIBLE REMEDY
Oven will not starta. Electrical cord for oven is not plugged in.
b. Door is open.
c. Wrong operation is set.
a. Plug into the outlet.
b. Close the door and try again.
c. Check instructions.
Arcing or sparkinga. Materials to be avoided in microwave oven were used.
b. The oven is operated when empty.
c. Spilled food remains in the cavity.
a. Use microwave-safe cookware only.
b. Do not operate with oven empty.
c. Clean cavity with wet towel.
Unevenly cooked foodsa. Materials to be avoided in microwave oven were used.
b. Food is not defrosted completely.
c. Cooking time, power level is not suitable.
d. Food is not turned or stirred.
a. Use microwave-safe cookware only.
b. Completely defrost food.
c. Use correct cooking time, power level.
d. Turn or stir food.
Overcooked foodsCooking time, power level is not suitable.Use correct cooking time, power level.
Undercooked foodsa. Materials to be avoided in microwave oven were used.
b. Food is not defrosted completely.
c. Oven ventilation ports are restricted.
d. Cooking time, power level is not suitable.
a. Use microwave-safe cookware only.
b. Completely defrost food.
c. Check to see that oven ventilation ports are not restricted.
d. Use correct cooking time, power level.
Improper defrostinga. Materials to be avoided in microwave oven were used.
b. Cooking time, power level is not suitable.
c. Food is not turned or stirred.
a. Use microwave-safe cookware only.
b. Use correct cooking time, power level.
c. Turn or stir food.

One Year Limited Warranty

This product carries a warranty that it will be free from defects in material and workmanship for a period of one year from the date of purchase. This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable. Keep your original sales receipt.

IMPORTANT: This warranty does not cover damages resulting from accident, misuse or abuse, lack of reasonable care, the affixing of any attachments not provided with the product, loss of parts, or subjecting the appliance to any but the specified voltage. Read directions carefully.

If service is required during the warranty period, properly pack your unit. We recommend using the original carton and packing materials. Return the product to your nearest Wal-Mart store with the sales receipt. A replacement or refund may be offered at the discretion of Wal-Mart.

If additional assistance is needed, please contact customer assistance at: ? 1-866-321-9509.

Wal-Mart expressly disclaims all responsibility for consequential damages or incidental losses caused by use of the appliance. Some states do not allow this exclusion or limitation of incidental or consequential losses so the foregoing disclaimer may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state.

SAVE THIS FOR YOUR RECORDS

Mainstays® logo is a registered trademark of Wal-Mart Stores, Inc. Bentonville, AR 72716. Made in China.

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