USER MANUAL

PORTABLE AIR CONDITIONER

A5410CE

NPH-10C/X1E

AIR CONDITIONER SAFETY

The safety of you and others is very important. We have provided many important safety information in this manual and on your appliance. Always read and obey all safety information.

This is the safety alert symbol. This symbol alerts you about potential hazards that can cause death or injury to you and others. All safety information will follow the safety alert symbol and the word “DANGER,” “WARNING” or “CAUTION.”

DANGER: An imminent hazardous situation. Failure to follow the instructions immediately may result in death or serious injury.

WARNING: A potentially hazardous situation which, if not avoided, could result in death or serious bodily injury.

CAUTION: A potentially hazardous situation which, if not avoided, may result in moderate or minor injury.

All safety information will tell you what the potential hazard is, how to reduce the chance of injury, and what would happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electrical shock, personal injury, or damage when using the air conditioner, please follow basic precautions, including the following:

NOTE: Turning off the power by pressing the Power button will NOT disconnect the appliance from the power supply.

READ AND SAVE THESE INSTRUCTIONS

AVERTISSEMENT

Pour réduire le risque d'incendie, de choc électrique, de blessure ou de dommage lors de l'utilisation du climatiseur, suivez les précautions de base, notamment les suivantes :

REMARQUE: couper l'alimentation en appuyant sur le bouton d'alimentation ne déconnecte PAS l'appareil de l'alimentation électrique.

PARTS AND FEATURES

Diagram showing the parts of the portable air conditioner:

INSTALLATION REQUIREMENTS

TOOLS AND PARTS

Gather the required tools and parts before starting the installation.

TOOLS NEEDED

LOCATION REQUIREMENTS

ELECTRICAL REQUIREMENTS

WARNING Electrical Shock Hazard

Failure to do so can result in death, fire or electrical shock.

POWER SUPPLY CORD

Wiring Requirements

NOTE: Do not operate any other electrical appliances on this circuit or the circuit breaker/fuse may trip. If this power supply cord is damaged, it cannot be repaired. It must be replaced with a cord from the product manufacturer. If the power supply cord is damaged, please contact Customer Service.

To test the power supply cord before operation:

  1. Plug the power cord into a grounding 3-prong outlet.
  2. Press the Test button, and then press and release the Reset button to restore the power.

REQUIRED GROUNDING METHOD

This air conditioner must be grounded. The air conditioner is equipped with a power supply cord that has a 3-prong grounding plug. The power supply cord must be plugged into a matching 3-prong grounding outlet, and must be grounded in accordance with all local codes and regulations.

INSTALLATION INSTRUCTIONS

STEP 1 - UNPACK THE AIR CONDITIONER

WARNING

Excessive Weight Hazard

Move and install air conditioners by two or more people. Failure to do so can result in back or other injury.

STEP 2 - TWIST THE EXHAUST HOSE CONNECTOR ONTO THE EXHAUST HOSE

Diagram showing how to attach the exhaust hose connector.

STEP 3 - CONNECT THE EXHAUST HOSE TO THE AIR CONDITIONER

IMPORTANT: When connecting the hose, the air conditioner must be close enough to the window in case the window seal plate comes off. Once the hose is connected, move the air conditioner 20" (51 cm) from the wall.

STEP 4 - INSTALL WINDOW PANELS

It depends on the size of your window opening to use the main panel with one or both of the extension panels.

Diagrams illustrating vertical and horizontal slide windows.

STEP 5 - COMPLETE THE INSTALLATION

Make room for the installation of the window slide set when the window is closed so that the window opening can be covered completely. Place the device at least 20 inches away from walls and other objects.

Diagrams showing the completed installation.

NOTE: Some window installations may require the extension panels to be trimmed. Slide the adapter downwards and ensure the adapter installed is in good position. Ensure the slant panel direction matches the seal-plate direction. The exhaust hose cannot be bent or be used with flexure over 45° to keep good ventilation for the exhaust hose.

WARNING Electrical Shock Hazard

Failure to do so can result in death, fire or electrical shock.

  1. Plug the power cord into a grounding 3-prong outlet.
  2. Press the Reset button on the power cord to ensure the safety plug is providing power to the air conditioner.

CONTROL PANEL

Diagram of the control panel with buttons labeled A through F.

BUTTONS

REMOTE CONTROL

  1. Power On and Off - When the unit is plugged in, press the POWER button to turn on the unit. Press the POWER button once more to turn off the unit.
  2. Press the Mode Button to switch among the operating options. The corresponding indicator will light up: Heat (on some models) - Heat the room to the set temperature, Cool - Cool the room to the set temperature, Dehum - Reduce the humidity in the room, Fan - Circulate the air in the room without cooling
  3. Fan Speed - Press the Fan button to adjust the fan speed. When the unit is in Dehumidify mode, the fan speed cannot be changed.
  4. Temperature Setting – When the unit is in cool mode, you can select your desired temperature. Press the ▲ or ▼ to select your desired temperature setting.
  5. SLEEP button Increase the set temperature by 1°F (1°C) after 2 hours, and then increase the temperature by an additional 1°F (1°C) after another 2 hours.
  6. NOTE: The fan will operate at Low speed and cannot be adjusted while in Sleep mode. Press the Sleep button to enter Sleep mode. The Sleep indicator will light up.
  7. To Cancel Sleep Mode: Press the Sleep button or the Mode button on the remote control.
  8. TIMER
    • Auto-On: Press the TIMER button when the unit is off to set up the Auto-on timer. Press the ▲ or ▼ to set timer within 1-24 hours.
    • Auto-Off: Press the TIMER button when the unit is on to set up the Auto-off timer. Press the ▲ or ▼ to set timer within 1-24 hours. To cancel the timer, press the TIMER button until the timer mode is turned off.
  9. Auto Swing Open and close the louvers to direct the airflow.

NOTE:

WARNING

SAFETY PROTECTIONS

  1. Water-full safety alarm and shut-off protection function When the water volume exceeds its alarm level in chassis, warning sounds will ring automatically and the water-full icon will light up on the display. You need to drain the water and restart the unit (for more information about how to drain, refer to the "Drainage Instruction" please). If the unit is not shut down manually, it will return to the original operating status automatically once the water is fully drained. Or you can connect the power to restart the unit.
  2. Anti-frozen protection function Under COOLING mode, when the compressor continuously runs over 10 minutes and if the tube temperature is ≤2℃ /36°F for 20 seconds, the anti-frozen protection function will be on, E4 will be shown on LED display, and the compressor and water wheel motor will stop working, but the upper fan will remain running; if the tube temperature ≥8°C/46 °F, the unit will stop anti-frozen protection and return to the original working condition. Compressor will restart after 3 minutes' delay for protection.
  3. Delay protection function of the compressor This unit offers re-start protection to compressor. Except that the compressor may start immediately when the unit is energized first time, there is a 3-minute delay of the re-start protection when the compressor restarts after it stops running.
  4. Coil and room temperature sensor failure:
    1. Detect sensor failure at the beginning of power-on or during the power-on state
    2. When a sensor failure is detected at the beginning of power-on, it will immediately enter the failure state. If it returns to normal at this time, it will enter the standby state;

USE THE AIR CONDITIONER

IMPORTANT: If the air conditioner has been tilted on its side, wait 24 hours before turning on the air conditioner to allow the oil to return to the compressor. This will prevent the air conditioner from failing prematurely.

DRAIN THE INTERNAL WATER

You will need a small pan to catch the water coming out of the water tank. Once the water tank is empty, the unit will resume operation within a few minutes.

MANUAL DRAINAGE

  1. Once the unit shuts down upon water-full, turn off the unit and then unplug.
  2. Put the tray below the water outlet at the back of the unit.
  3. Unscrew the drain cover, and unplug the water stopper to allow the water flow into the tray.
  4. Insert the stopper and screw the drain cover tightly onto the water outlet after drainage.

Note: Protect the drain cover and the water stopper properly. It is necessary to move the unit carefully to avoid leakage. Tilt the unit slightly backwards when draining. Block the drain hole as soon as possible before the tray is full, if it cannot hold all water in the unit, to prevent the water leakage and prevent the floor or carpet from getting wet. Water stopper and drain cover must be tightly installed to avoid the new condensate wetting the floor or carpet when the unit starts working again.

CONTINUOUS DRAINAGE

  1. Unscrew the drain cover & unplug the water stopper.
  2. Connect drain-hole with Ø0.5 inch drain hose as deep as possible to avoid leakage.
  3. NOTE: If you need the plastic drainage pipe, please purchase one with its internal diameter 0.5 inch and its length according to the need.
  4. Pull the drain hose to bathroom or outdoor.

Note: Drain hose must be installed when there's no water in the tray. It is suggested not to operate continuous drainage when the unit is in COOL mode to ensure enough water recycle in the unit to enhance the cooling effects. It is suggested to adopt continuous drainage when the unit is in HEAT mode to avoid frequent drainage. Put the drain hose in an inaccessible place, not higher than the drainage hole and keep the drain hose straight without any bends. Keep the drain cover and its stopper properly when continuous drainage is adopted.

CARE AND MAINTENANCE

WARNING Be sure to turn off the unit and pull out the plug before maintaining or sending to service center.

SURFACE CLEANING

FILTER CLEANING

Note:

Diagrams showing how to remove and clean the air filter.

INTERNAL WATER TANK

When the internal water is full of condensed water, the Water-Full indicator will light up.

To Empty the Internal Water Tank:

  1. Unplug or disconnect the power.
  2. Place a shallow pan (not included) with its volume of 1 quart or more below the lower drain located on the back (near the bottom) of the air conditioner.
  3. Remove the cap and the rubber plug, and then drain the water tank.
  4. Re-insert the rubber plug and screw the cap tightly in place.
  5. Plug in or reconnect the power.

STORAGE

Please store the air conditioner properly if not in use.

  1. Unscrew the drain cover and pull out the stopper to drain the condensed water completely. Or, tilt the unit to drain water.
  2. Keep the unit running in fan mode for a half day to dry the inside completely to prevent it from going moldy.
  3. Turn off the unit, pull out the plug, wrap the power cord around the wire-winding pillar, insert the plug into the universal fixing hole at the back panel of the unit, and install the water stopper and the drain cover.
  4. Remove the heat exhaust hose for assembly. Clean and keep it properly.
  5. Take out the batteries from the remote controller and place it in the remote control box.

Note: Ensure the unit is stored in a dry place. All accessories of the unit shall be protected together properly. Keep the unit away from children.

TROUBLESHOOTING

First try the solutions suggested here to avoid the possible cost of a service call.

Trouble Cause Solution
The unit fails to start up. Power supply failure Connect the unit to a live socket and turn it on.
Water is full and its icon lights up. Drain the water stored in the unit.
The ambient temperature is too low or too high. It is recommended to use this unit between 41–95°F.
Bad cooling or heating effects The room temperature is lower than the set temperature in cooling mode or higher in heating mode. Change the set temperature.
There is direct sunlight. Close the window curtain.
The doors and windows are open, the room is crowded or there are other heat sources. Close the door and window, remove other heat sources, and add new air-conditioners.
Dirty filter Clean or replace the filter mesh.
High noise level The air inlet or air outlet is clogged. Remove the obstruction.
The unit is being placed at an uneven surface. Put the unit at a flat and firm place (which may reduce the noise).
The compressor does not work. Initiation of the overheat protection Wait for 3 minutes until the temperature decreases. The unit will restart automatically.
The remote control does not work. Distance is too far between the remote and the signal receptor. Bring the remote control close to the air conditioner and ensure it aims at the signal receptor.
The remote control doesn't aim at the signal receptor on the unit. Bring the remote control close to the air conditioner and ensure it aims at the signal receptor.
The batteries have no electricity. Replace the batteries.
"E1" code is displayed. Room temperature sensor failure Contact customer service & repair center
"E2" code is displayed. Tube temperature sensor failure Contact customer service & repair center.
Water full is displayed. The water tank in chassis is full. Drain the condensate and restart the unit.

WARRANTY

Note: Do not dismantle or repair the unit without authorization. Improper repair will void the warranty card and cause harm to you and your property.

Portable air conditioner limited warranty

Any repair, replacement, or warranty service, and all questions about this product should be directed to customer service center.

The warranty commences the day the product is purchased and covers up to a period of 1 year (12 months) for parts (manufacturing defects only).

Exclusions: This warranty does not apply to the below:

We promise to answer your inquiry within 24 hours (working day) and provide you an amicably happy solution.

For all the technical and specific parameters, please refer to product nameplate.

Due to continuous improvement, we reserve the right to change some designs without timely notice.

Electrical products should be properly disposed. Please recycle where facilities exist. Check with your local authority or retailer for recycling.

PACKING LIST

No. Description Quantity
1 User Manual 1
2 Remote Control 1
3 Battery 2
4 Connector 1
5 Exhaust Hose 1
6 Adapter 1
7 Window kits 1
8 Window kits screw 1
9 Flat screws 2

Thank you for purchasing this product! If you have any questions about the product, such as missing parts, damaged products, product assembling, and operation, please contact us via Amazon Message or customer service number: 213-4467172 or 661-4358826

IMPORTANT

Please call our customer service department for any consulting:

213-4467172
661-4358826
(8:30am - 5:30pm P.S.T.)

DATED PROOF OF PURCHASE IS REQUIRED FOR WARRANTY SERVICE.

AVIS

Veuillez appeler le service à la clientèle pour toutes questions au:

213-4467172
661-4358826
(8:30am - 5:30pm P.S.T.)

PREUVE D'ACHAT ORIGINALE REQUISE POUR SERVICE DE GARANTIE.

IMPORTANTE

Sólo hay que llamar nuestro departamento de servicio al cliente en caso de tener preguntas o inquietudes:

213-4467172
661-4358826
(8:30am - 5:30pm P.S.T.)

SE REQUIERE PRUEBA DE COMPRA CON FECHA PARA SERVICIO BAJO GARANTÍA.

Address : 9733 Topanga Canyon Blvd. APT310, Chatsworth, CA 91311
Phone: 213-4467172 or 661-4358826

Models: A5410CE Portable Air Conditioner, A5410CE, Portable Air Conditioner, Air Conditioner, Conditioner

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