NovoPen® 6 User Guide

Read this user guide carefully before you use your NovoPen® 6 for insulin delivery the first time. Find a quick guide at the back of this manual.

Contents

Pen Overview

Pen:

Dose memory:

Single-use needle (example):

Insulin cartridge (Penfill® cartridge 3 ml):

Introduction

Thank you for choosing NovoPen® 6. NovoPen® 6 is a re-usable insulin pen with a dose memory function. Your NovoPen® 6 package contains one pen, a soft case for storage, and this user guide.

You should read this guide carefully before you use your pen, even if you have used NovoPen® 6 or similar Novo Nordisk delivery systems before. It will tell you all you need to know about your pen and how to use it. NovoPen® 6 is a re-usable pen injector designed for single patient use by diabetes patients for the self-injection of insulin in a home healthcare environment.

The NovoPen® 6 pen injector should only be used with compatible products that allow it to function accurately and safely. The pen injector uses Penfill® 3 ml cartridges of Novo Nordisk insulin and single-use disposable needles (supplied separately). The pen injector allows the user to dial required doses from 1 to 60 units in 1-unit increments.

The pen has a dose memory that helps you remember the number of units you last injected and the time passed since that injection. The dose memory also saves your injection history for the past three months. See pages 20-21 in the user guide for more information on how to use this to keep a personal injection log. You can transfer this to, for example, your smartphone to keep a personal injection log.

The pen is durable, which means that you can reuse it. When you have used all the insulin in a cartridge, you simply replace it with a new one. If you use more than one type of insulin, it is highly recommended that you use a different NovoPen® 6 for each insulin type.

You can get the pen in grey or blue. Always remember to check the name and colour of the cartridge to make sure it contains the correct type of insulin before every injection.

Mixing up your insulin can have serious medical consequences. It is therefore recommended that, if you use two types of insulin, you discuss with your Healthcare Professional how to avoid mix-ups.

About this user guide: Throughout this guide, instructions on how to use your pen are presented step by step. Important information and additional information are clearly marked by the symbols you see below:

! Important information: Pay special attention to these notes as they are important for safe use of the pen. If you do not follow the instructions carefully, you may get too little or too much insulin, or no insulin at all.

i Additional information

Important notes

Prepare the pen for an injection

Insert an insulin cartridge

  1. Pull off the pen cap.
  2. Twist off the cartridge holder. Put it to one side for later use.
  3. The piston rod may stick out of your pen. If so, push it completely in until it stops. The piston rod and the piston rod head may be loose and move on their own. This is natural and does not affect the function of the pen.
  4. Take a new insulin cartridge. Hold the cartridge holder and let the cartridge slide in with the threaded end first as illustrated. The colour of your cartridge may differ from the one shown in the illustration. It depends on the type of insulin you use.
  5. Twist the cartridge holder back on, as illustrated, until you hear or feel a click.

! Check the name and colour of the cartridge to make sure that it contains the type of insulin you need. If you take a wrong type of insulin, your blood sugar level may get too high or too low.

! Check that the cartridge is not damaged, for example by cracks. See how to do this in the Penfill® cartridge 3 ml leaflet that comes with the Penfill® cartridge 3 ml package.

! Check that the insulin looks the way it should. The Penfill® cartridge 3 ml leaflet will tell you how your type of insulin should look.

NovoPen® 6 is designed to be used with Penfill® cartridge 3 ml and NovoFine® Plus, NovoFine® or NovoTwist® single-use disposable needles up to a length of 8 mm.

If you use white and cloudy insulin

If you use an insulin cartridge with cloudy-looking insulin (white insulin suspension), always resuspend this right before injection. See the Penfill® cartridge 3 ml leaflet on how to resuspend your type of insulin.

Make sure there is enough space in the cartridge before you resuspend the insulin:

The piston must be above the white line on the cartridge holder when you hold the pen as illustrated. This is necessary to allow the glass ball inside the cartridge to move freely to resuspend the insulin. If the piston is below the white line, replace the insulin cartridge with a new one, see pages 26-27.

Attach a new needle

  1. Take a new needle, and tear off the paper tab.
  2. Push the needle straight onto the pen. Turn until it is on tight.
  3. Pull off the outer needle cap and save it. You will need it after the injection, to safely remove the needle from the pen.
  4. Pull off the inner needle cap and throw it away. A drop of insulin may appear at the needle tip. This is normal, but you must still test the insulin flow.

! Always use a new needle for each injection. This reduces the risk of blocked needles, contamination, infection and inaccurate dosing.

! Never use a bent or damaged needle.

! Do not attach a new needle to your pen until you are ready for your next injection.

! The needle is covered by two caps. You must remove both caps. If you forget to remove both caps you will not inject any insulin and your blood sugar level may get too high.

NovoPen® 6 is designed to be used with Penfill® cartridge 3 ml and NovoFine® Plus, NovoFine® or NovoTwist® single-use disposable needles up to a length of 8 mm.

ALWAYS test the insulin flow before you inject

  1. Pull out the dose button, if it is not already out.
  2. Turn the dose button to select 2 units.
  3. Press the dose button until the dose counter shows "0". The "0" must line up with the dose pointer. Check that insulin squirts from the needle tip.

! ALWAYS test the flow before you inject. Keep testing until insulin squirts from the needle tip. This makes sure that any gap and air bubbles are removed and that insulin is getting through the needle.

If no insulin appears, repeat steps 1-3 until insulin squirts from the needle tip. If no insulin appears after several attempts, check the insulin window to see if there is a gap between the black piston rod head and the piston. If you do not see any gap, change the needle and test the insulin flow again. The insulin flow test is complete when you see insulin squirt from the needle tip.

! Do not try to inject if no insulin appears. You may not receive any insulin, even though the dose counter may move. This could lead to too high blood sugar (hyperglycaemia). If insulin does not appear after testing the flow repeatedly, do not use the pen. Contact your supplier to get a new pen.

Select your dose

  1. Pull out the dose button, if it is not already out. Make sure the dose counter shows “0” before you start. The "0" must line up with the dose pointer.
  2. Turn the dose button to select the dose you need. You can turn the dose button forward or backward.

The dose button changes the number of units. Only the dose counter and the dose pointer will show how many units you select per dose. You can select up to 60 units per dose.

! Always look through the insulin window to make sure that the insulin in your pen looks the way it should. The Penfill® cartridge 3 ml leaflet will tell you how your type of insulin should look.

Always use the dose counter and the dose pointer to see how many units you select.

Do not use the insulin scale on the cartridge holder. It only shows approximately how much insulin is left in your pen.

Do not count the pen clicks.

If you select and inject a wrong dose, your blood sugar level may get too high or too low.

i The dose button should turn easily. Do not force it to turn. When your pen contains less than 60 units, the dose counter stops at the number of units left. If you need more insulin than what is left in the cartridge, see pages 24-25.

Inject your dose

  1. Check the name and colour of the cartridge to make sure that it contains the type of insulin you need. If you take a wrong type of insulin, your blood sugar level may get too high or too low.
  2. Insert the needle into your skin as your doctor or nurse has shown you.
  3. Make sure you can see the dose counter.
  4. Press the dose button until the dose counter shows “0”. The "0" must line up with the dose pointer. You may then hear or feel a click.
  5. Keep the needle in your skin after the dose counter has returned to "0" and count slowly to 6.

! ALWAYS test the flow before you inject.

If the needle is removed earlier, you may see a squirt of insulin coming from the needle tip. If so, the full dose will not be delivered, and you should increase the frequency of checking your blood sugar levels.

Remove the needle from your skin.

! Always inject by pressing the dose button. Do not turn it. If you turn the dose button, you will not inject insulin.

Always watch the dose counter to know how many units you inject. Do not count the pen clicks. The dose counter will show the exact number of units.

! If the dose button stops before the dose counter shows "0", the needle may be blocked. Turn the dose counter back to "0" and replace the needle with a new one. Test the insulin flow and inject your full dose.

i You may see a drop of insulin at the needle tip after injecting. This is normal and does not affect your dose.

After your injection

  1. Remove the needle right away by screwing it into a sharps container.
  2. If you do not have a sharps container, follow a one-handed needle recapping method. Lead the needle tip into the outer needle cap on a flat surface without touching the needle.
  3. Do not touch the outer needle cap before it covers the needle.
  4. Once the needle is covered, carefully push the outer needle cap completely on.

! Never try to put the inner needle cap back on the needle. You may stick yourself with the needle.

Hold the black cartridge holder and unscrew the needle. Throw it away carefully as your doctor or nurse has instructed you.

Put the pen cap on your pen after each use to protect the insulin from light.

Store your pen carefully. The pen should be out of sight and reach of others, especially children, see page 31 on how to store the pen.

! Always hold the black cartridge holder when you unscrew the needle. Otherwise you may twist your pen apart. If this happens, twist the pen together again. Replace the needle and test the insulin flow before your next injection to make sure you get your full dose.

! Always remove and throw away the used needle safely, for example in a sharps container, as instructed by your doctor or nurse. This reduces the risk of blocked needles, contamination, infection and inaccurate dosing. Do not store your pen with a needle attached.

What is the dose memory?

Your pen has a dose memory that shows how much insulin you last injected and the time passed since your last injection:

The example on the left shows 5 units injected 3 hours, 45 minutes and 10 seconds ago.

How does it work?

The dose memory records your dose when the dose counter returns to "0" and the dose button is pressed completely in after an injection.

Note that the dose memory only shows the details of the last injection or insulin flow test. This means that when you test the insulin flow before a new injection, it will overwrite the details of your last injection.

What does it remember?

The dose memory in your pen also saves your injection history for the past three months. You can only view this information if you transfer it to, for example, a smartphone, tablet, PC or BG meter. See pages 20-21 on how to use the information to keep a personal injection log.

! The dose memory does not tell you how much insulin you need for your next injection. If in doubt about how much insulin you need to inject, check your blood sugar level. Otherwise, you may get too much or too little insulin.

How to check your last dose

  1. Make sure the dose counter shows “0” before you start. The "0" must line up with the dose pointer.
  2. Pull out the dose button.
  3. Push the dose button back in. The dose memory will now show the details of your last dose. After 15 seconds, it turns off.

! If you suspect that the dose memory displays incorrect details, for example if you have handled the pen differently than intended, always check your blood sugar level before you select the dose for your next injection.

! Do not turn the dose button when you check your last dose. Turning and then pushing it will overwrite the details of your last dose.

If you turn the dose button by accident, simply turn it back to "0" before you push it in. This will not overwrite the details of your last dose.

How to keep a personal injection log

The dose memory in your pen supports near field communication (NFC). If you have a smartphone, tablet, PC, BG meter or another device that also supports NFC, you can transfer your injection history from your pen to this device to keep a personal injection log. Just make sure your device has a compatible app or other software that can read and display your injection details.

  1. Check if your device supports NFC. Check the user manual for your device to find out if the device supports NFC, and exactly where the NFC spot is located on the device.
  2. Check if your device has a compatible app or other software to read your injection details. If your device does not have a compatible app or other software, locate and download one or contact your Novo Nordisk supplier for information.
  3. Check your app or other software to see:
    • how to prepare the device for information transfer.
    • how to display your injection details.

Transfer your injection history to your device.

Your pen has a unique pen ID, which is located on the dose button as shown. When you display your personal injection log on your device, the pen ID is linked to your injection details. If you use different pens for different types of insulin, check the pen ID. It will tell you which of your pens the injection details come from.

How to check how much insulin is left

  1. Turn the dose button until it stops.
  2. Check the dose counter:
    • If it shows "60": 60 units or more are left in the cartridge.
    • If it shows less than "60": It is showing the number of units left in the cartridge.
  3. Turn the dose button back until the dose counter shows "0".

Use the insulin scale to see approximately how much insulin is left in the insulin cartridge.

i If you need more insulin than what is left in the cartridge, take your full dose from a new cartridge, see page 24.

If you need more insulin than what is left in the cartridge

  1. Remove the needle. Twist off the cartridge holder and throw away the used cartridge.
  2. Insert a new cartridge, see pages 2-4.
  3. Attach a new needle and test the insulin flow, see pages 6-9.
  4. Select and inject your full dose with the new cartridge, see pages 10-13.

! Only if trained or advised by your doctor or nurse, you may split your dose between two cartridges. If you become distracted, make a miscalculation or forget to test the flow, you may get a single under- or overdose which may lead to too high or too low blood sugar levels.

If you feel unwell after splitting the dose, check your blood sugar and/or contact your doctor or nurse.

If you do split your dose:

  1. Test the insulin flow.
  2. Find out exactly how much insulin is left and make a note of it. Turn the dose button until it stops. The dose counter then shows you the number of units left in the cartridge.
  3. Inject all the insulin left in the cartridge.
  4. Work out how many more units you need to complete your dose.
  5. Remove the used needle and cartridge.
  6. Insert and prepare a new cartridge for injection.
  7. Attach a new needle and test the insulin flow.
  8. Select and inject the rest of your dose with the new cartridge.

i If you split your dose into two injections, the dose memory will only show information about the second injection.

How to replace a used insulin cartridge

  1. Remove and throw away the needle from your pen if the needle is still on, see pages 14-15.
  2. Twist off the cartridge holder.

i When you twist off the cartridge holder, the piston rod sticks out of your pen. It may move back or forth on its own. Push it back in as instructed on page 2.

Tilt the cartridge holder and let the cartridge slide out. Throw it away as your doctor or nurse has instructed you.

Push the piston rod back in. Then insert a new cartridge and twist the cartridge holder back on. Attach a new needle and test the insulin flow, see pages 6-9.

Special display messages

Dose memory inactive or battery flat

Battery is flat or the dose memory has not been activated

What to do?

Pull out the dose button, then push it back in to show the details of your last dose. If the display stays blank, the battery is flat.

Contact your supplier to get a new pen. You can still use your pen for insulin delivery until you get a new one. See page 32 for warranty information.

The dose memory will be activated when you use your NovoPen® 6 for the first time.

Last injection not registered

The dose memory has not registered your last injection.

What to do?

Normally, the dose memory will start working again after your next injection. If not, contact your supplier to get a new pen. You can still use the pen for insulin delivery without using the dose memory. If you are in doubt about how much insulin you injected, check your blood sugar level.

Pen approaching end of life

The battery is running low, and the dose memory is approaching end of life.

What to do?

The pen will last four to five years. When the battery is running low and the dose memory display has shown "End" for a while, the display will turn blank and stop working.

Contact your supplier to get a new pen. You can still use your pen for insulin delivery until you get a new one. See page 32 for warranty information.

How to care for your pen

Care

i The battery lasts for four to five years if used for the first time before the date printed next to this symbol on the outside carton.

Cleaning

Must be kept dry. ☔

Storage

Disposal

Dispose of electronic equipment separately. ♻️

Warranty

NovoPen® 6 comes with a 3-year guarantee, which also includes the dose memory. If you find that your NovoPen® 6 is faulty, Novo Nordisk will replace it. Return it to your supplier for inspection within three years of receiving it. Enclose the receipt you were given when you received your NovoPen® 6.

For customers in the European Union; if, in the course of use of NovoPen® 6, you have reason to believe that a serious incident occurred, please report it to Novo Nordisk A/S and to your national authority.

The manufacturer cannot be held responsible for any problems with your NovoPen® 6 if the instructions have not been followed.

If you find that the information provided in this user guide is incorrect, contact your supplier to clarify the issue.

If you need your pen's LOT number, you will find it on the dose button as shown in the diagram on the inside cover.

NovoPen®, Penfill®, NovoFine® and NovoTwist® are registered trademarks owned by Novo Nordisk A/S, Denmark.

The N Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries.

Technical information

The CE mark on a medical device indicates that the product conforms with the provisions in the EC Directive for Medical Devices 93/42/EEC.

Novo Nordisk A/S, hereby declares that the radio equipment type NovoPen® 6 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://bit.ly/NovoPen6

NovoPen® 6 fulfils the specification limits for dose accuracy (essential performance) according to ISO 11608-1 Pen-Injectors for Medical use, Part 1: Requirements and test methods.

Storage and operational conditions

Without an insulin cartridge inserted:

With an insulin cartridge inserted:

See the instructions in the Penfill® cartridge 3 ml leaflet that comes with the Penfill® cartridge 3 ml package.

Mode of operation

Continuous Operation.

Protection against ingress

NovoPen® 6 is marked with IP50, where:

Protection against electrical shock

Type: Internally Powered ME Equipment.

Degree: Type BF Applied Part.

Electromagnetic compatibility

Although designed to offer protection against harmful interference in a home use environment, NovoPen® 6 generates, uses and can radiate radio frequency (RF) energy. Interference may therefore occur under certain conditions.

Your injection is not controlled by electronics, and dose accuracy will therefore not be affected by electromagnetic disturbance.

Models: NovoPen 6, NovoPen

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