TECNO CAMON 19 User Manual

Purpose and Package Contents

Thank you for choosing and purchasing the TECNO CAMON 19 smartphone (model CI6n). This smartphone is designed for use within GSM 900/1800 mobile radiotelephone systems. It supports packet data transmission (GPRS class B), enhanced channel data transmission (EDGE), UMTS 900/2000, high-speed packet data (HSDPA, HSUPA), 802.11 a/b/g/n/ac, 802.15 (Bluetooth), LTE-FDD, and NFC (Near Field Communication).

The package includes:

• Smartphone
• Charger
• USB cable
• User Manual
• Warranty card

Smartphone Specifications

• GSM 900/1800 mobile radiotelephone system
• Bluetooth 5.0 support
• 3G, LTE 1/3/5/7/8/20/28A/38/40/41 (120M)
• Wi-Fi a/b/g/n/ac 2.4GHz, 5GHz
• NFC
• Android OS Version 12

Charger Specifications

• Input voltage: 100-240 V
• Input current: 0.6 A
• Frequency: 50-60 Hz
• Output voltage: 5 V or 7.5 V
• Output current: 2.4 A

Note: Package contents may be changed without prior notice.

Getting Started with Your Phone

Phone Overview:

• 1. Front camera
• 2. Volume up button (+)
• 3. Volume down button (-)
• 4. Power button
• 5. NFC

SIM Card Information:

Dual SIM slots are available. Note that simultaneous operation of both slots in 3G/4G networks is not supported. The SIM card for 3G/4G network usage can be selected from the menu. For nano-SIM cards, please contact your mobile operator.

Important Notes:

• Memory cards are sold separately and not included in the package.
• The phone's battery is non-removable. Attempting to remove it yourself may cause irreversible damage to the device.
• Do not insert SIM cards other than the specified types (including those with adapters).
• Ensure the SIM card is inserted correctly, aligning the cut-off corner.
• Do not use cut SIM cards of different types or sizes. Failure to follow these rules may damage the SIM slot and void the warranty.

Official Information

All third-party application names are registered trademarks. Third-party services installed on the device may request access to personal information. Service data may be sent over mobile networks for warranty activation and software licensing. Please review the privacy policies of third-party applications.

The TECNO CI6n CAMON 19 mobile device complies with international requirements for radiofrequency exposure. The Specific Absorption Rate (SAR) does not exceed 2.0 W/kg. These permissible safety exposure limits were developed by the independent research organization ICNIRP and exclude the possibility of harm to human health.

Some mobile phone functions depend on the services and settings of your mobile operator. Some functions may be enabled or disabled by the operator, and their functional range may be limited by network settings. Information on the availability and cost of these functions can be obtained from your mobile operator.

The manufacturing date of the TECNO CI6n CAMON 19 is indicated on the sticker under the battery. The first two characters of the serial number (S/N) represent the year of production, and the second character represents the month of manufacture.

Year of Production:

• J - 2020
• K - 2021
• L - 2022

Month of Production:

• 1 – January, 5 – May, 9 – September
• 2 – February, 6 – June, X – October
• 3 – March, 7 – July, Y – November
• 4 – April, 8 – August, Z – December

The manufacturing date of the charger is indicated by the last eight characters of the code: XXX (internal classification) YYYYMMDD, where YYYY is the year, MM is the month, and DD is the day of production. The manufacturing date of the battery is in the format YYYY/MM/DD. The equipment's service life is 2 years from the date of sale.

All products sold have a quality certificate indicating the manufacturer, the normative documentation according to which it was produced, the manufacturing date, and the end of the sales period.

All TECNO products have undergone official conformity assessment in accordance with the requirements of the Russian Federation's regulatory legal acts and the technical regulations of the Customs Union within the EAEU.

Note: The manufacturer reserves the right to make changes to this document and the product without prior notice. The specifications and descriptions provided here may differ from the actual product specifications and descriptions.

Warranty Service

The company's warranty obligations and free service apply to TECNO products intended for sale and purchased in the Russian Federation. More detailed information on warranty conditions is provided in the warranty booklet included with your product.

Authorized TECNO service centers include:

• OOO "Svyaznoy Service": https://www.svyaznoy.ru/support/service
• A full list of authorized TECNO service centers is available at: https://www.carlcare.com/ru/

For more detailed product information, visit:

• www.tecno-mobile.com/ru
• https://vk.com/tecnorussia

Customer Support Phone (Russian Federation): 8-800-707-06-55

• Working hours: 9:00 AM to 6:00 PM Moscow time, Monday to Friday (excluding weekends and public holidays).
• Free calls from any region of Russia.

Operating Rules

This User Manual contains information on the basic operating rules for the TECNO CI6n CAMON 19 smartphone and its charger (model TECNO U180TED). It also provides a brief description of its functional capabilities.

Safety Precautions:

• Follow mobile communication rules while driving. Use the "Hands-Free" function or stop the car to talk. Placing the phone in an airbag deployment zone may cause serious injury if the airbag activates.
• Avoid exposing the device to high temperatures, pressure, or high humidity. Avoid strong impacts, as they may cause the device to malfunction.
• Mobile phone radiation may cause interference with other communication devices, including regular phones, TV and radio receivers, and office equipment.
• Do not place the phone or its accessories in microwave ovens, as this may lead to fire or equipment damage.
• Observe the rules for using mobile devices in airplanes, medical facilities, gas stations, chemical plants, and other locations where mobile communication is restricted due to potential interference with sensitive equipment or the presence of flammable materials.
• Do not disassemble the device or its accessories (including the battery). This may cause the device to malfunction and the battery to leak.
• The phone's battery is non-removable. Attempts to remove it yourself may cause irreversible damage to the device.
• Protect the smartphone's liquid crystal display from impacts. In case of display damage and contact of liquid crystal substance with eyes, immediately flush eyes with water and seek medical attention.
• Using sharp objects to operate the touchscreen may cause it to break.
• Mobile phone radiation can cause interference with other communication devices.
• To prevent damage, use only original accessories. Using non-original batteries or chargers may lead to battery leakage or fire.
• Do not attempt to open the device in any way other than as described in the manual.
• Self-repair or repair by unauthorized service centers will void the warranty.
• The phone, battery, and charger are not waterproof. Do not use them in rain or in high-humidity environments (e.g., bathrooms).
• Clean the phone, battery, and charger with a soft, dry cloth. Do not use alcohol, spirits, or gasoline for cleaning.

Charger Operation Rules

• For fast charging, use the provided charger. Ensure the battery is correctly positioned before charging. Do not remove the battery during charging.
• Do not cover the phone during charging, as this may cause overheating and potential ignition.
• Charge the phone in a well-ventilated area, away from flammable and explosive materials.
• Do not charge the device in humid environments (e.g., bathrooms). If water or other liquid gets on the charger, immediately unplug it from the outlet.
• Dirt and dust in the outlet may hinder the charging process. Regularly clean the charger and outlet of dust. Unplug the charger before cleaning.
• Use the specified AC voltage. Incorrect voltage may cause fire or damage to the phone and charger. Do not short-circuit the charger, as this can cause electric shock, smoke, and device damage.
• Keep children away from the charging device.
• Do not touch the charger, cable, or outlet with wet hands to avoid electric shock.
• Do not use the charger if the cable is visibly damaged to prevent fire or electric shock. Do not disassemble or modify the charger.
• Do not place heavy objects on the charging cable. When unplugging from the outlet, pull the charger block, not the cable.

Battery Charging

If the phone remains connected to the charger after reaching full charge, it will automatically detect battery drain and recharge. Charge the battery after prolonged periods of non-use to extend its lifespan.

Do not connect the charger to the device if there is no battery. Turn off the phone before removing the battery; otherwise, you may lose data stored on the phone.

Do not charge for more than 24 consecutive hours, as overheating can damage the battery. Battery drain is most active during calls, with screen backlight on, and while playing games. Extended active call time reduces battery life. The battery drains faster when the phone is outside of network coverage.

Battery life depends on charge level, temperature, signal strength, and screen brightness. Using a non-original battery may lead to leakage or fire.

For best results, charge the battery for at least 12 hours the first time to maximize its lifespan.

Troubleshooting

Transportation, Storage, and Disposal

Product transportation is carried out by the manufacturer using all types of transport over any distance. The product must be packed in packaging, containers, and other components and materials that protect the phones from damage, spoilage, and loss, ensuring their safety during transportation, handling, transshipment, and storage, as well as preventing access to the contents and preventing harm to cargo, baggage, or carrier property.

Long-term storage is done in double packaging: internal and external. Internal packaging uses special wrapping paper or polyethylene film. Original boxes are used for external packaging. Mobile stations and their accessories must be stored under the following climatic conditions:

• Ambient temperature: +5°C to +50°C
• Relative humidity: up to 80% at +25°C

Disposal of mobile stations and their accessories with household waste is prohibited and must be done at special disposal points.

Attention! The smartphone has anti-theft protection via your Google account (email and password). Save this information in a secure place, as it will be needed later. Losing this data may incur additional costs.

Warranty Card

Upon purchasing the product, ensure it is checked in your presence and the warranty card is filled out. Claims regarding quality will not be accepted, and warranty service will not be provided without this card or if it is incorrectly filled out.

Product Name: _________________________

Serial Number: _________________________

Date of Sale: _________________________

Seller's Signature: _________________________

Name and Address of the Retail Organization: _________________________

Seal

I confirm that the product quality check was performed in my presence, and I have no claims. I received the product in complete set with the user manual and agree to the warranty terms.

Consumer's Signature: _________________________

Manufacturing Information

Made in China

©2022 TECNO MOBILE LIMITED. All rights reserved. All third-party product and company names mentioned in this document are registered trademarks, and specifications may vary depending on the region and country.

The product complies with TR EAEU 037/2016 "On the Restriction of Hazardous Substances in Electrical and Electronic Equipment".

HiOS runs on Android™ OS. Android is a trademark of Google LLC.