This service information bulletin provides detailed procedures and component identification for the exchange of 2018 Audio/Navigation systems and power amplifiers for Subaru vehicles. It is intended for service technicians.
Applicability: 2018 Subaru Vehicles
Subject: 2018 Audio/Navigation Exchange Component Identification and Procedures
Bulletin Number: 15-214-17R (Revised 02/22/21)
The bulletin outlines the exchange program policy, including procedures for obtaining replacement units from manufacturers such as Clarion, Denso Ten (formerly Fujitsu Ten), and Harman Kardon. It covers various Subaru models including Forester, Legacy/Outback, Impreza/Crosstrek, WRX/STI, and BRZ.
Detailed steps are provided for contacting service centers, providing necessary information (Retailer Code, VIN, etc.), obtaining an exchange number, installing the new unit, and returning the defective component within specified timeframes.
Illustrations, descriptions, manufacturers, and part numbers are listed for different audio/navigation units and power amplifiers across specific vehicle models and trim levels.
Contact details and operating hours for service centers of Clarion, Denso Ten, and Harman Kardon are provided for warranty and out-of-warranty exchange requests.
For detailed procedures and specific part numbers, refer to the full bulletin.
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