Vollrath Cayenne Heat and Light Strips

Introduction

Thank you for purchasing this Vollrath Food Processing Equipment. Before operating the equipment, read and familiarize yourself with the following operating and safety instructions. SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE. Save the original box and packaging. Use this packaging to ship the equipment if repairs are needed.

Safety Precautions

WARNING: Indicates a hazard that can cause severe personal injury, death, or substantial property damage if ignored.

CAUTION: Indicates a hazard that will or can cause minor personal injury or property damage if ignored.

NOTE: Provides important installation, operation, or maintenance information that is not hazard-related.

For Your Safety!

• Use only grounded electrical outlets or circuits matching the nameplate rated voltage.
• Unit should only be used in a flat, level position.
• Turn off unit and let it cool before cleaning or moving.
• Do not operate unattended.
• Do not use extension cords, power strips or surge protectors with this unit.

Unit Installation Clearances

WARNING: Fire Hazard. Do not install unit near combustible material. Do not place combustible material under or on top of unit. Discoloration or combustion could occur.

WARNING: Electrical Shock Hazard. Keep water and other liquids from entering the inside of the unit. Liquid inside the unit could cause an electrical shock. Unit must be installed by qualified personnel in accordance with all local and national ordinances. Do not use a power cord that has been modified or damaged.

• Install with distances specified in the Unit Installation section. Minimum distance to the following surfaces:
  • Combustible surroundings: 5" Sides, 2" Top
  • Non-Combustible surroundings: 1" Sides, 1" Top
  • Setback from edge of pass-through: 8" from any edge
• Units that require wiring for installation must follow National Electrical Code (NEC) standards and local ordinances.
• Only use coated light bulbs that meet NSF standards and are specifically designed for foodservice areas. Breakage of bulbs that are not coated could cause injury or contaminate food.
• Do not place materials on or allow combustible materials to come in contact with unit.
• There are no serviceable parts in this unit. Contact a Vollrath Authorized Service Agent for service.
• Authorized service agent must use genuine Vollrath replacement parts. Failure to do so will void warranty and may cause a safety hazard.
• Do not spray controls or outside of unit with liquids or cleaning agents.
• Units that require a circuit breaker larger than 20 amps must have a separate circuit for the lighting circuit that is less than 20 amps.

Function and Purpose

Heat Strips: Intended to maintain food at safe temperatures until served. Not designed to cook raw food or reheat prepared food. Food must be prepared and placed in food stations at proper temperatures.

Light Strips: Intended to illuminate food serving display areas or food preparation areas.

Unpacking and Initial Setup

Carefully remove crating or packaging materials from the unit. Dispose of all packaging materials in an environmentally responsible manner.

This unit must be installed by qualified personnel in compliance with electrical codes. The following distances must be kept between the unit and the surrounding surfaces for safe operation. It is recommended that two (2) or more people assist with the installation of this unit.

NOTE: This unit must be installed in an area that will not be affected by the heat from the unit. Damage to solid surface counter tops or other materials in the heat zone of this product are not covered under warranty.

Kool-Touch® Trim Installation

The Kool-Touch® trim option is shipped separately and needs to be installed on the unit. It is recommended that this option be installed before the unit is mounted.

1. Beginning on the side that does not have the control box (A), slide the Kool-Touch® (B) panel into position by starting at one end of the unit. Slide the Kool-Touch® panel into the channel (C) on the side of the unit until it is in place. (Ganged units will require two pieces trimmed to fit). See Figure 1.
2. The side of the unit that has the control box will need to be trimmed. Measure the area that is to be covered by the Kool-Touch® panel.
3. Mark the length to be covered on the Kool-Touch® panel.
4. Place a damp soft cloth under the end of the Kool-Touch® panel to be cut to prevent scratching or slipping while cutting.
5. Using a hacksaw with a fine metal or plastic blade, slowly cut the panel to length.
6. Install the panel on the unit in the same manner as the opposite side.

Unit Installation - Direct Wire Mounting

Top Mount Installation

Top mount brackets may be purchased as an option for direct-wired units. The brackets are available in 1" or 2" height. Dual units require two sets of brackets.

NOTE: Top mount brackets may not be used with units longer than 72".

1. Access the area the unit will be mounted in and mark the location for the center mount brackets. Ensure the mounting surface can support the weight of the unit.
2. Secure the top mount bracket (A) to the mounting holes (B) using lockwashers (C) and screws (D). Repeat on the other end. See Figure 2.
3. Mount the brackets and unit to a suitable surface using holes (E) and appropriate hardware.

Center Mount Installation

Top mount brackets may be purchased as an option for direct-wired units. The brackets are available in 1" or 2" height. Dual units require brackets on each unit.

NOTE: For units longer than 72", a minimum of three (3) mounting points (two ends and the center) must be used.

1. Access the area the unit will be mounted in and mark the location for the center mount brackets. Ensure the mounting surface can support the weight of the unit.
2. The brackets must be located near the ends of the unit for greatest stability.
3. Mount the hanging bracket (A) with the "T" slot cutout, in the locations identified in step 1. Figure 3.
4. Loosen the two screws (B) located in the center of the flat channel plates (C) enough so they do not protrude from the bottom of the plate.
5. Slide the channel plates (C) into the channel (D) on the top of the unit.
6. Measure the distance between the center points of the hanging brackets (A) and slide the channel plates (C) in the channel (D) on the top of the unit so the center screws (E) in the channel plate (C) match the distance between the center of the "T" slot (G) in the brackets (A).
7. Tighten the two outside screws (B) in the channel plate (C) to lock the channel plate in position.
8. Loosen the nut (F) in the center of the channel plate (C) but DO NOT REMOVE.
9. Raise the unit and align the nut (F) in the center of the channel plate (C) with the "T" in the bracket (A) mounted in step 2.
10. Slide the nut (F) through the "T" slot and TIGHTEN THE NUT to keep the unit in place. THE NUT MUST BE TIGHTENED TO PREVENT THE UNIT FROM SLIPPING OUT OF THE BRACKET.

Chain Mount Installation

NOTE: Units over 72" in length must use the center mounting point.

1. The unit is shipped with mounting tabs (A) located on each end. For units longer than 72", three (3) mounting points (two ends and the center) must be used. See Figure 4.
2. Loosen the screws (B) holding the mounting tabs in place but do not remove. Rotate tabs (A) to an upright position and attach chain to holes (C). The chain must support each side of each end of the unit evenly.
3. Hang chain from an appropriate hanging point directly over the area to be kept warm. Make sure the hanging point is adequate for the total weight of the unit and chain.
4. Adjust height of the unit, ensuring it is level and each point supports the weight evenly.
5. Tighten screws (B) to secure the mounting tabs.

Remote Mounting of Control(s)

NOTE: Installations must be in accordance with National Electrical Code (NEC) regulations. Control boxes must be mounted securely to surfaces using proper hardware. Mount the control box(es) in such a way they will not be bumped or accidentally switched on or off.

Figure 5: Control Panel with Switch and Infinite Control.

Figure 6: Control Panel with Switches

• (A) ON/OFF Toggle Switch: Move the toggle switch to the up position for "ON". Move the toggle switch to the down position for "OFF". The switch(es) may operate a heating element(s) or light(s).
• (B) INFINITE HEAT CONTROL: Rotate the INFINITE HEAT CONTROL off zero "0" to turn control on. Rotate to desired heat.

Unit Installation - Corded Mounting

On Board Toggle Controls

Figure 7: On Board Toggle Control with Switches

• (A) ON/OFF Toggle Switch: Move the toggle switch to the up position for "ON". Move the toggle switch to the down position for "OFF".

Mounting Options

NOTE: UL requires all cord and plug heat strips, from all manufacturers, be mounted on legs. All heat strips are custom ordered and therefore cannot be cancelled or returned per Vollrath Terms and Conditions.

Figure 8: Stainless Steel C-Leg Stand - 13" (33 cm)

Figure 9: Stainless Steel T-Leg Stand Adjustable 8 to 15" (22.8 to 38.1 cm)

Operation

WARNING: Burn Hazard. Do not touch heating surfaces, liquid, or while unit is heating or operating. Hot food, surfaces, steam and liquids can burn skin. Use gloves, mitts or pot holders if it is necessary to handle hot pans, plates and equipment.

NOTE: Certain containers such as foam or plastic may melt if left in the heat zone. Also, food left in the heat zone may begin to dry if left in the heat zone for an extended time.

1. Make sure there are no combustible materials in contact or near the food-warming unit.
2. Turn the heat switch(es) to the "ON" position or set the INFINITE HEAT CONTROL to the desired setting. Allow the unit to preheat for approximately 15 minutes before placing food in the heat zone.
3. If the unit is equipped with lights, switch the lights on.
4. Place food items to be kept warm in the heat zone. Regularly check the food temperature. Adjust controls as necessary.

NOTE: Monitor food temperature closely for food safety. The United States Public Health Service recommends that hot food be held at a minimum of 140 °F (60 °C) to help prevent bacteria growth. Maintain correct water level and temperature setting. Periodically remove food container and check the water level. Add water as needed.

5. When not in use, turn the heat switch(es) to the "OFF" position or rotate the infinite heat control to the zero (0) position. Turn the lights to the "OFF" position.

Adjusting the Heat Reflector

The heat strip units have been equipped with a directional heat reflector to allow the heat zone to be directed to best suit each application.

1. Turn the switch(es) to the "OFF" position(s). Allow the unit to cool completely before continuing.
2. Make sure the unit is cool. This is for safety and the reflector can be moved more easily when the unit is at room temperature.
3. Remove the small screws (A) from the holes on the end alignment plates. There is one screw on each side of the end plate that secures the reflector. See Figure 10.
4. Pivot the reflector in the desired direction.
5. There are 3 alignment screw holes to choose from, located on the outside end of the unit. Align the screw hole in the reflector end with the appropriate hole in the end plate for the desired direction of the reflector.
6. Place the screws in the appropriate location and tighten.

Cleaning

1. Turn the power switch(es) off. Turn the light switch(es) off. Allow the unit to completely cool.
2. Wipe the unit exterior with a clean damp cloth.
3. Do not use abrasive materials, scratching cleansers or scouring pads to clean the unit. These can damage the finish.
4. Thoroughly wipe off any mild soap or chemical cleaners. Residue could corrode the surface of the unit.

Troubleshooting

All procedures are to be carried out by qualified individuals. This may include Vollrath Authorized Service Agents or specially trained personnel adhering to local codes.

Electrical Diagrams

Figure: 120 Volt Heater W/Infinite Control Assembly Wiring Diagram

Figure: 120 Volt Heater W/Toggle Switch Control Assembly Wiring Diagram

Figure: 208 - 240 Volt Heater W/Infinite Control Assembly Wiring Diagram

Figure: 208 - 240 Volt Heater W/Toggle Switch Control Assembly Wiring Diagram

Service and Repair

There are no user serviceable parts within this appliance. To avoid serious injury or damage, never attempt to repair the equipment or replace a damaged power cord yourself. Do not send equipment directly to The Vollrath Company LLC. Please contact Vollrath Technical Service:

VOLLRATH Technical Service
1-800-628-0832
Email: techservicereps@vollrathco.com

When contacting Vollrath Technical Service, please be ready with the item number, model number (if applicable), serial number, and proof of purchase showing the date the unit was purchased.

Warranty Statement

This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a written warranty to purchasers for such uses.

The Vollrath Company LLC warrants each of its products listed below against defects in materials and workmanship for the applicable period provided below. All other products manufactured or distributed by The Vollrath Company LLC are warranted against defects in materials and workmanship for a period of one year. In all cases, the warranty runs from the date of the end user's original purchase date found on the receipt. Any damages from improper use, abuse, modification or damage resulting from improper packaging during return shipment for warranty repair will not be covered under warranty.

• Cayenne® Heat Strips, heating element only - The warranty period is 2 years.
• For refrigeration compressors and the second year of the warranty on Cayenne® Heat Strips and mixers, The Vollrath Company LLC will provide the part only; and the buyer will be responsible for all labor charges incurred in performing the repair or replacement.
• Replacement parts - The warranty period is 90 days.
• Glass, Breath Guard Glass and Light Bulbs are not covered by warranty.

For complete warranty information, product registration and new product announcements, visit www.vollrath.com.