Customer
An upstart online-to-offline (O2O) retail company in China aimed to become the largest in its sector. Their business primarily focused on deliveries within a 2-kilometer radius of a store, providing fresh food and vegetables to customers within an hour. The company aspired to lead the rapidly expanding e-commerce market.
Challenge
The convenience store chain had an aggressive expansion plan to open 5,000 stores within one year. They required a partner that could not only supply their equipment needs but also ensure efficient and consistent equipment installation and support on such a substantial scale.
Solution
Copeland provided a comprehensive package featuring highly efficient Digital ZX Condensing units bundled with Dixell XR75CX Controllers and RS485 MODBUS, all configured with Site Supervisor. This integrated solution was designed to help the chain quickly identify and prioritize issues impacting equipment performance, product quality, and energy efficiency, enabling them to exceed their expansion targets.
- Condensing Unit: A refrigeration component responsible for heat rejection.
- Controller: A device for managing and optimizing system operations.
- Site Supervisor: A system for centralized monitoring and control of store equipment.
Diagram illustrating a typical convenience store layout, showcasing the integration of Copeland's Condensing Unit, Controller, and Site Supervisor within the store's refrigeration and management infrastructure.
Result
Copeland's Intelligent Store solution empowered the growing convenience store chain to make better facility decisions while significantly lowering operational costs. The Intelligent Store solution automated site management tasks, prevented equipment failure, and protected food quality across all stores. Copeland also provided technical training to the store personnel, ensuring proper installation and worry-free operations. As a result, the chain not only achieved its target of 5,000 stores but exceeded it by more than a thousand stores by 2018.
The implementation of Copeland's solution, utilizing Semi-hermetic and Digital Scroll technologies, resulted in a significant 15% energy savings for the convenience store chain.
