Growatt THOR 11/22AS-S-V1 3-Phase AC Charger

Product Description

Shenzhen Growatt Dynocharge Energy Technology Co., Ltd. is the manufacturer of the THOR 11/22AS-S-V1 3-phase AC charger. The company is located at 4th Floor, No.23 Zhulongtian Road, Shuitian Community, Shiyan Street, Baoan District, Shenzhen. Contact information: T +86 755 2747 1900, E info@ginverter.com, W www.ginverter.com. Revised date: 2024-01-25.

The THOR series intelligent three-phase AC charger is a power supply device utilizing professional and advanced technology for electric vehicles. It features a user-friendly interface and versatile functions for control, billing, and communication. The charger can connect to a back-office server for reservation and payment via a mobile app. It supports diversified communication options, including wired Ethernet, WIFI, and 4G for back-office server connection.

Product Overview:

• Indicator: Status indicator light.
• LCD display: Shows operational information.
• RFID ready: Supports RFID card for authentication.
• Start or stop button: Button to initiate or cease charging.
• Socket outlet: Plug holder (for cabled version).
• Mounting bracket: For securing the charger.
• Side window and nameplate: Displays charger information.
• Waterproof cable gland for AC input cables: Secures AC input cables.
• Waterproof cable gland for communication wires: Secures communication cables.

Technical Specifications:

Wiring definition in the side window:

• Terminal block for CT/meter wiring: 485A/485B for RS485 meter connection; Ia+/Ia-, Ib+/Ib-, Ic+/Ic- for CT connection.
• AC input terminals: L1/L2/L3/N/PE.
• Peak&Off Peak Charging Enable signal: eSense L/N.

Packaging List

Installation and Wiring

3.1 Mount on a wall

3.1.1 Open the packaging: You will find the EV charger, a mounting bracket, a user manual, and a bag of mounting accessories. An RFID card is included if the EV charger is an RFID version. For cabled versions, a cable hooker is also included.

3.1.2 Prepare the wall: Remove the mounting bracket from the EV charger. Use it as a template to mark drill hole positions on the wall. Drill the holes and insert the expansion bolts from the accessories bag. Then, fix the mounting bracket onto the wall.

3.1.3 Mount the charger: Place the EV charger onto the bracket and secure it with the two screws at the bottom of the charger. The installation is complete.

3.1.4 Wiring the AC input: Crimp insulated ferrules or ring terminals onto the ends of the AC input wires. Connect these wires to the terminal block of the EV charger as shown in the diagram. Close the side window with the cover to finish the wiring.

3.2 Mount on a pole

3.2.1 Prepare the pole: Open the pole packaging and take out the pole and mounting accessories.

3.2.2 Install the pole: The pole must be installed on a hard surface, preferably concrete, or solid ground. Drill holes according to the illustration for fixing expansion bolts.

3.2.3 Secure the pole: Fix the pole onto the holes using expansion bolts. The input cables should pass through the bottom middle area of the pole and exit below the cable hooker.

3.2.4 Attach the bracket: Fix the mounting bracket onto the pole.

3.2.5 Mount the charger: Position the EV charger onto the bracket and secure it with the two screws.

3.2.6 Wiring the AC input: Crimp insulated ferrules or ring terminals onto the ends of the AC input wires. Connect these wires to the terminal block of the EV charger as shown in the diagram. Close the side window with the cover to finish the wiring.

APP Download, Register, and Login

4.1 APP Download

Users can scan the QR code (for Android and iOS) using WeChat, or visit the App Store and Google Play to search for "ShinePhone". Alternatively, log in to the monitoring website server.growatt.com or server-cn.growatt.com to download the app.

4.2 Register

Before first use of the ShinePhone APP, users must register an account. Registration involves two steps:

(1) Fill in account registration information:

• Account Information: Select the country (required), enter username (required), password (required), confirm password (required), telephone (required in China, optional elsewhere), email (optional in China, required elsewhere), and installer code (optional).
• User Terms: Manually check the user terms to agree before registering. All required fields must be filled.

(2) Add Plant:

• Plant Details: Enter the plant name (required), installation date (required), city (required), detailed address (optional), time zone (required), PV capacity (required), and plant type (Household, Commercial, or Ground plant) (required). Fund income (optional) and plant picture (optional) can also be added. If no picture is uploaded, a default one is used.
• Plant Address: Can be filled via automatic acquisition (using satellite positioning for current location) or manual input (country, city, detailed address).
• Skipping Plant Addition: This step can be skipped. The user account will be logged in directly, leading to the APP's plant page. If skipped, a default plant is not generated, and the system will prompt the user to add a plant later.

4.3 Sign in and Log out

Users can log in using their existing account and password. The system automatically determines the account's attributes and directs them to the appropriate server (China or Worldwide). After successful login, the account number can be selected from remembered information for future logins.

EV Charger Internet Configuration

For new users, click the '+' icon in the overview, select "GroHome", and add the device (EV Charger). For existing "GroHome" users, navigate to the "GroHome" page and click '+' to add the device.

If a "power plant" has not been created before adding a device, the app will prompt the user to add one first. The "add device" function is enabled only after completing the plant information.

5.1 WiFi Configuration

• a) Choose Plant: Select a related power plant after adding the device. A power plant is required before adding the EV Charger.
• b) Add Device: Enter the EV charger's serial number or scan the Bar/QR code.
• c) Select Network: Choose "WiFi" for network configuration.
• d) Enable WLAN: In the settings, connect to the "WIFI" matching the EV charger's serial number. Enter the WiFi password (default: 12345678) and click "next".
• e) Enter Router Credentials: Input your router's WiFi name and password. Ensure you are connecting to a 2.4GHz WiFi network that is available. Click "Next".
• f) Confirmation: Wait 2-5 minutes and refresh the EV charger status to confirm successful communication.

Note: If the EV charger was previously configured, network configuration is not required again.

Advanced Setting: If the EV charger has an external current sensing device, click "advanced" on the WiFi configuration page and select the appropriate configuration (CT or meter type, and the correct brand like Acrel or Eastron).

5.2 Network Cable Connection Configuration

• a) Choose Plant: Select a related power plant after adding the device. A power plant is required before adding the EV Charger.
• b) Add Device: Enter the EV charger's serial number or scan the Bar/QR code.
• c) Select Network: Choose "Network Cable" for network configuration.
• d) Dynamic IP: Click "cancel"; the network will connect dynamically via IP mode.
• e) Confirmation: Wait 2-5 minutes for the EV charger to refresh its status and confirm successful communication.

Static IP Mode Note: To set static IP mode:

• Click "go to set" during step (d) and ensure the network cable is disconnected.
• Establish a hotspot connection, connect to the WiFi matching the EV charger's serial number, and enter the default password: 12345678.
• Ensure the IP and gateway parameters match those of your router, then click "next".
• Connect the network cable and wait 2-5 minutes for the EV charger to refresh its status and confirm communication success.

5.3 4G Configuration

For 4G models, users can click "skip" directly on the network configuration methods page.

5.4 AP Mode Configuration

If the network connection is abnormal, AP mode can be used to reset the network or perform basic settings.

• a) Select AP Mode: Click AP mode, enter hotspot connection, and click "next" to switch to other pairing modes.
• b) Connect WiFi: Connect to the WiFi matching the EV charger's serial number and click "next".
• c) Basic Settings: Check basic information and perform basic parameter settings such as network, server, and EV charger settings.
• d) Confirmation: Wait 2-5 minutes for the EV charger to refresh its status.

Note: For network settings, connect to WiFi. The WiFi name and password must be entered manually. Before entering, input '000000' and then select the item again to input the name or password.

Operation Instruction and LCD Description

6.1 Charging Mode and Operation

Navigate to the "setting" page and click "Charger setting" to configure the charging activation method (APP, RFID, Plug and Charge).

APP mode: Initiate or cease charging via the APP. The APP can also be used for reservations and selecting work modes.

APP mode operation process flow:

• 1. Connect EV: Plug the EV into the charger.
• 2. Scan QR Code: Use the QR code scanner.
• 3. RFID Card: Swipe an RFID card.
• 4. Stop: Press the stop button.
• 5. Plug & Charge: Automatic charging upon plugging in.

6.2 LCD Interface Introduction

• Standby Status: Displays charging mode at the bottom center.
• User Information: Shows card ID and balance when swiping an RFID card while the EV is not connected.
• Charging Status: Displays charging time, consumed electricity, cost, real-time charging voltage, and current.
• Charging Complete: Appears when charging stops or the forced on/off button is pressed.
• Fault Status: Displays fault code and description when a fault occurs.
• Reserved Status: Shows user ID and remaining time if the charger is reserved via the back-office server and APP.

EV Charger Work Modes

7.1 Fast Mode

Click "charge" to begin charging the EV at maximum power from a renewable source or the grid. This mode is quick and supports timer, charging capacity, and charging budget strategies. Reservation functions are available only when the charger is in idle status.

Time Reservation: Users can set charging start times and duration, or enable "every day" for recurring schedules.

Charging Capacity Reservation: Users can set the target charging capacity (kWh) and start time via "energy", with an option to enable "every day" for recurring schedules.

Charging Budget Reservation: Users can set the target charging budget and start time via "cost", with an option to enable "every day" for recurring schedules.

7.2 PV Linkage Mode

Introduction: This mode utilizes solar energy to charge the EV. The charger dynamically uses surplus solar power, combining PV and the EV charger to maximize solar self-consumption and reduce electricity bills. Charging automatically starts when surplus solar power is sufficient.

Wiring: A CT or meter is required to monitor real-time power import/export from the grid. The wiring diagram for CT usage is provided.

APP Operation: Requires connecting the EV charger to an external current sensing device and selecting the appropriate configuration (CT or meter type, and brand like Acrel or Eastron).

Function of importing from the grid: This allows the EV charger to draw power from the grid during periods of insufficient solar power, operating at a default minimum charging power (1.4kW for single-phase, 4.1kW for three-phase). If excess solar power exceeds the threshold, charging power adjusts accordingly.

Boost Function:

• Manual Boost Function: Useful for quickly charging an EV with low battery when solar energy is insufficient. It charges at maximum power for a set period, even drawing from the grid, before returning to PV linkage mode.
• Smart Boost Function: Guarantees EV battery capacity before a set time, especially when solar energy is insufficient or off-peak time is limited. It charges to a target kWh by a set time, potentially drawing from the grid. For example, if set for 22:00 with 20kWh needed, and only 10kWh was accumulated from solar, the charger will boost to meet the 20kWh target by 22:00.

7.3 Off-peak Modes

Introduction: Enables automatic charging during off-peak hours to reduce electricity bills. Users can customize low-rate charging times. Charging rates must be manually input in the settings page before enabling off-peak modes. Charging will automatically start at the low-rate time.

7.4 Load Balancing Function

This function uses an additional CT/Meter to read incoming power to the house. The charger dynamically adjusts its charging power to avoid exceeding the home's power limit, allowing maximum charging speed without triggering power limitations. It requires an external CT/Meter and follows the PV linkage mode wiring.

Other Settings

The settings page includes basic information, network settings, pile settings, load balancing, and authorization management.

• Basic Information: EV charger ID, name, country, city, and version number.
• Network Setting: Configures connection method, network mode, gateway, subnet mask, and DNS address.
• Charger Setting:
  • Charging activation: Set activation methods (APP, RFID, Plug and Charge).
  • Charging rates: Set charging fees for cost calculation and off-peak mode.
  • Currency: Select currency for budget calculation.
  • Allow charging time: Limit the EV charger's usage time.
  • Maximum output current: Limit the charger's maximum power output.
  • Warm up function: Preheats the EV in cold weather after charging to reduce battery consumption.
  • LCD: Enable or disable the LCD display.
  • External current sampling wiring method: Specify wiring for CT meters (CT2000/CT3000) or direct connection meters (METER).
• Authorization Management: Add and authorize other accounts to use the EV Charger directly.

Record

• a) Charging Record: Displays EV charger serial number, charging gun number, start/end time, charging time, cost, capacity, and self-consumption rate.
• b) Appointment Record: Lists previously set charging schedules.

Data

Users can view total charge capacity (kWh), cost, self-consumption energy, and rates by day, month, and year.

Configuration Through Internal Web (Service Tool)

After installation and wiring, connect the charger to a computer to configure parameters via a web browser.

11.1 Set Computer's IP

The charger's default IP is 192.168.1.5. To access the parameter setting interface, set your computer's IP to 192.168.1.x (where x is any value from 1 to 255, excluding 5, e.g., 192.168.1.10).

To set a static IP on Windows:

1. Click Start Menu > Control Panel > Network and Sharing Center. (For Windows 8+, search for and open Control Panel, then select Network and Internet).
2. Click "Change adapter settings".
3. Right-click "Local Area Connection" and select "Properties".
4. Select "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties".
5. Select "Use the following IP address" and enter the IP address, Subnet Mask, and Default Gateway. Click OK and close the window.

11.2 Configure Parameters

Connect the charger to a computer via a network cable. Open a web browser and navigate to http://192.168.1.5:8080/. The parameter setting page will appear. It is recommended to use IE or Firefox, as other browsers may have compatibility issues.

Explanation of Parameters:

• (1) Firmware version: Displays the charger's firmware version (cannot be modified here).
• (2) Charger ID: Unique identifier. Must match the serial number on the nameplate for connection to the Growatt back-office server.
• (3) Charger IP: Default is 192.168.1.5. Changing it is not recommended. If changed and forgotten, reset the charger to factory settings by long-pressing the reset button. Default Gateway: 192.168.1.1. After factory reset, reset Charger ID and Server URL.
• (4) Charger Subnet mask: Default is 255.255.255.0. Not recommended to change. Reset button can restore it if forgotten.
• (5) MAC address: Used for LAN cable connection. Can be used for router MAC access control.
• (6) DHCP Enable: Automatically assigns IP addresses for internet connection.
• (7) Secret Key: For OCPP server authentication.
• (8) WiFi SSID and WiFi Key: For WiFi connection.
• (9) Server URL: Sets the back-office server domain or IP. Growatt server URL: "ws://ev-charge.growatt.com:80/ocpp/ws". Heartbeat Interval is for testing.
• (10) Time: Set according to local time; synchronizes with the server when connected.
• (11) Login password: Default is 1234578 for web page parameter settings.
• (12) Over temperature protection value: Not suggested to change.
• (13) Metering data interval: Keep default value.
• (14) 4G connection: SIM card APN and other information for 4G network.
• (15) DC residual current sampling value calibration: Enter 0 and press "Set and Reboot" to calibrate the DC RCD ring. Displays real-time detection value.
• (16) Integrated meter: Set meter model and address.
• (17) Low electricity prices: Set charging times to reduce costs.
• (18) Power grid pressure relief: Authorizes charging to start after a set time.
• (19) Dry contact signal: Identifies off-peak periods via home meter signal to reduce electricity costs.
• (20) Load balancing: Sets total home grid power input to prevent tripping.
• (21) Solar function: ECO mode requires setting kWh obtained from the grid.
• (22) Load balancing or Solar function: Set instrument type and address.
• (23) LCD Language: Set the display language.
• (24) Charger model: Factory default, cannot be modified.
• (25) Output current: Limit the charger's output power.
• (26) Charging mode setting: 1: APP/RFID mode; 2: RFID mode; 3: Plug&Charge mode.
• (27) PIN: Used to verify RFID user card PIN. Must match the card's PIN. Default is 242007.
• (28) Tariff: Set the tariff for charging energy.
• (29) Daylight saving time: Set for automatic switching.
• (30) Daylight saving time: Set for automatic switching.
• (31) Authorized charging: Wait for the set time to connect the EV.
• (32) Communication interval: Between charger and server; keep default.
• (33) Set and Reboot: Apply parameter changes.
• (34) Firmware Upgrade: Upload firmware to upgrade the charger.
• (35) Restore factory Settings: Reset the charger to factory defaults.

Firmware Update

There are two methods to update firmware:

11.3 Update by SD card

The firmware file must be named "App.bin".

1. Prepare a microSD card (max 4GB), formatted with FAT32.
2. In the SD card's root directory, rename the firmware file to "App.bin" and create a text file named "UploadConfig.txt".
3. In "UploadConfig.txt", write "state=1" and save the file.
4. Insert the SD card into the charger, turn it off, and then back on. The update will start automatically. The indicator will flash red, then green, with a long beep upon completion. Turn off the charger and remove the SD card after the update.
5. Check the current firmware version on the LCD or parameter setting page.

11.4 Update on parameter setting page

This method does not require a specific firmware file name.

1. Connect the charger to a computer via a network cable (computer IP set to 192.168.1.x). Open a web browser and navigate to http://192.168.1.5:8080/.
2. Scroll down to the firmware update section.
3. Click "Browse", select the firmware file, and click "Upload" to start the update.

During the update: The LED indicator flashes red, then green. A long beep signifies successful completion. If the update does not start, turn the charger off and on again.

After a successful update, close and reopen the browser to verify the current firmware version.

Troubleshooting

12.1 Troubleshoot by LED behavior or LCD display

Faults can be identified via the LCD or LED blink patterns. Each fault is indicated by a sequence of blinks. A 3-second pause separates sequences. If multiple faults occur, they are displayed chronologically.

12.2 Firmware update fails

• With SD card: Check capacity (under 4GB), FAT32 format, firmware file name ("App.bin"), and "state=1" in "UploadConfig.txt".
• With laptop: Try using IE browser or reboot the laptop.

12.3 WiFi connection & APP issue

• Check correct WiFi SSID and password. Restart charger and mobile if needed.
• Check router access control (MAC filtering, port blocking). Test with a mobile hotspot.
• Ensure connection to the 2.4GHz WiFi band, as the charger does not support 5GHz.
• Ensure WiFi signal strength is above -75dbm. Use a signal strength test tool and consider an AP repeater if needed.
• Check computer connection to the charger and the "Server URL" for correctness.

12.4 Cannot access parameter setting page

• Verify charger connection to the computer.
• Ensure the computer's IP is set correctly (192.168.1.x).
• Check the web browser (Firefox or IE recommended).
• Confirm the full address http://192.168.1.5:8080/ is entered correctly.
• Restart the charger if necessary.
• If the charger's IP was changed and forgotten, restore factory settings using the reset button and access via http://192.168.1.5:8080/.

12.5 Charging issue

If charging does not start:

• Check if the red emergency stop button is pressed.
• Verify the charging mode (APP/RFID requires back-office server connection; RFID requires card swipe; Plug&Charge starts automatically).
• Check if off-peak charging is set and if the charger's time is correct; charging only starts within the allowed off-peak period.

Specification

Annex

14.1 Electrical diagram

The main circuit diagram shows the input AC 400V, L1, L2, L3, N connections, and the output connections to the socket/plug, with PE (Protective Earth) indicated.

14.2 Contact

Company Name: Shenzhen Growatt Dynocharge Energy Technology Co., Ltd.

Address: 4th Floor, No.23 Zhulongtian Road, Shuitian Community, Shiyan Street, Baoan District, Shenzhen.

Service line: +86 755 2998 8492

E-mail: info@ginverter.com

Website: www.ginverter.com

Warranty

The product warranty (hardware and software) is 3 years, unless otherwise stipulated by contract. For warranty claims, present the purchase invoice and ensure the nameplate is visible. The defective machine after replacement belongs to Growatt, and the customer has a period for repair.

Warranty Condition

Growatt will repair or replace the product free of charge during the warranty period.

Liability exemption

Growatt reserves the right to refuse warranty claims under the following conditions:

• No trademark on the product.
• Warranty period has expired.
• Fault or damage due to incorrect installation, unsuitable environment, improper storage or usage (e.g., extreme temperatures, humidity, altitude, voltage/current fluctuations).
• Failure or damage from unauthorized installation, repair, modification, or disassembly.
• Failure or damage from using non-genuine spare parts.
• Damage from accidents, human causes (operational errors, scratches, handling, bumping, incorrect voltage), or transport damage.
• Failure or damage from force majeure events (natural disasters like earthquakes, lightning, fires).
• Other failures or damages not caused by product quality issues.

Statement of liability: The copyright of this manual belongs to Growatt. No part may be copied, reproduced, or distributed without written permission. Growatt reserves the final interpretation rights and may change the manual without notice. For more information, contact service@ginverter.com.

EU Declaration of conformity

This declaration is issued by Shenzhen Growatt New Energy Co., Ltd., confirming that the listed products have been developed, constructed, and manufactured according to EU directives: LVD directive 2014/35/EU & EMC directive 2014/30/EU.

Applied harmonized standards: