Trane XL824 Smart Control User Guide

The XL824 is an easy-to-use, programmable control with a color touch-screen.

When connected with Trane® Home, you can control your home's heating and cooling system and up to 230 separate Z-Wave™ devices from a smartphone, PC, or tablet from virtually anywhere.

This guide will help you configure and connect your XL824 Smart Control quickly and easily.

Start using your new XL824 now! See "Start Here!" on page 3.

Congratulations!

Thank you for choosing the Trane XL824 Smart Control. The intuitive interface and powerful features incorporated into the compact design of the color touch-screen control represent the latest in climate control technology from the industry's leader in residential HVAC systems. This guide will introduce you to the unit's many features and get you started using your XL824 Smart Control right away.

The XL824 Smart Control can be accessed remotely with your smart device and can serve as the central hub of an entire network of smart home devices. To fully enjoy these benefits, your XL824 must be connected to a Trane Home account. Trane Home provides an all-in-one cloud-based app that allows you to access your XL824 anytime/anywhere, connecting your smart devices through Z-Wave technology. See the full line of available features and functions at: http://www.tranehome.com. For tutorials, search: XL824.

Trane Home allows you to:

Up to eight smart controls of any combination of the 1050, 850, 824, and 624 are allowed on your Trane Home account for no additional cost. A monthly subscription charge may apply beyond this number of devices.

Start Here!

The User Setup Wizard guides you through the XL824's user configurable settings.

To complete the Setup Wizard and connect the XL824 to Trane Home, you need:

Accessing the User Setup Wizard

To access the User Setup Wizard, select MENU ➔ SETTINGS ➔ USER SETUP WIZARD.

When the Setup Wizard is activated, the process cannot be cancelled. The Wizard will guide you through the following steps:

Note: If you are having difficulty enrolling the XL824 to your account, visit the troubleshooting section at www.tranehome.com for help.

Trane Home Registration (requires Internet connection)

Your XL824 control comes equipped with remote access and other features from Trane Home.

Weather (requires Trane Home registration)

Input the Zip Code of the location for appropriate weather information, including five-day forecasts, radar display, and weather alerts.

That's it! You can now begin enjoying the benefits of your new Trane XL824 Smart Control!

Note: Wireless Setup is not required when the XL824 is hard-wired to your home network.

Navigating the Control

Home Screen - Simple View

The default Home Screen can be customized with several widgets. To learn more about this feature, see the section in this user guide about customization.

Key Elements on Home Screen (Simple View):

Home Screen View

Homeowners may toggle between Home Screen Options by selecting: Home Screen > Menu > Settings > Screen > Home View Options. Select Simple View or Classic View.

Simple View: This is the default view.

Classic View: Offers a different layout for displaying information.

Home Screen - Classic View

Home Screen can be customized with several widgets. To learn more about this feature, see the section in this user guide about customization.

Key Elements on Home Screen (Classic View):

Temperature Control Panel

The Temperature Control Panel is where target temperatures are manually set and adjusted. The panel is shown on the Classic View Home Screen only.

Select Heating and Cooling Set-points to show panel.

Key Elements on Temperature Control Panel:

Home Screen Customization

Homeowners may customize the Home Screen by selecting: Menu > Settings > Screen > Screen Layout.

Choose up to two widgets (or apps) to show up on the Home Screen. Make selection and select Apply.

Available Widgets (Apps) for Home Screen:

Menu Screen

Navigate to Menu Screen by selecting: Home Screen > Menu.

Menu Options:

Settings Screen

Navigate to Settings Screen by selecting: Home Screen > Menu > Settings.

Settings Options:

*Allow at least 1 hour for the Control to acclimate to the ambient room conditions. Temperature display may be inaccurate during the acclimation period.

Schedule Screen

Navigate to Scheduling Screen by selecting: Home Screen > Menu > Schedules & Presets > Custom Schedule.

The Schedule Screen displays the current day or group of days highlighted. You can change start or stop times, add periods, or delete periods.

Key Elements on Schedule Screen:

Press in the red or blue area, then adjust the Set Point using the up (▲) and down (▼) arrows.

Use the Up and Down arrows to change values.

Press in the gray area to rename the Period.

Grouping Screen

Navigate to Grouping Screen by selecting: Home Screen > Menu > Schedules & Presets > Custom Schedule > Grouping.

Select Grouping to use the same set points and times for multiple days.

Then select the days to be grouped or removed from the group. Select Apply. The previous Scheduling screen will appear. Whenever a set point or period start or stop time is changed, the entire group of days will change to the new set point and period time.

Hint: To copy a schedule between days, group them, select Apply, then open the grouping menu and de-select the days. Select Apply again.

Changing Periods

To change Periods select: Home Screen > Menu > Schedules & Presets > Custom Schedule > Select Schedule Time.

Changing Period Start or End Times

  1. Select anywhere in the Period to make it active. Other Periods will dim, and the Start and End times for this Period will be in a black box.
  2. Select the TIME START or TIME END and adjust the time using the UP (▲) and DOWN (▼) arrows. Note: The XL824 uses intelligent technology and will not allow setting an illogical start or end time. Periods must be at least 30 minutes in duration.

Changing Period Set Points

  1. Select the active Period's Cooling or Heating Set Point.
  2. Adjust the Set Point using the UP (▲) or DOWN (▼) arrows.

Changing the Period Name

  1. Select the PERIOD NAME (e.g., Wake, Away).
  2. Select a predefined name or select NEW and select NEXT.
  3. If selecting a new name, enter the name using the on-screen keyboard.
  4. Select NEXT.

Select Apply to save changes and exit. When all changes have been made, select APPLY to save and exit, or select CANCEL to discard all changes that were made to this Schedule.

Adding Periods

Navigate to Add Period by selecting: Home Screen > Menu > Schedules & Presets > Custom Schedule > Add Period.

The XL824 Smart Control is capable of adjusting the temperature settings throughout the day according to a user-programmable schedule. Each day of the week can have its own unique schedule, and each day can have a maximum of four Periods.

Important: Scheduling must be enabled before a schedule can be defined. To verify that Scheduling is enabled, navigate to MENU > SCHEDULES & PRESETS and verify that the USE SCHEDULES button is set to ON.

To set or modify schedules, navigate to HOME > MENU > SCHEDULES & PRESETS > CUSTOM SCHEDULE or select SHOW SCHEDULES from the Temperature Control Panel.

Periods define the time of day when the target temperature is adjusted. Each day can have from 1-4 Periods, and each day can have a different number of periods. The Scheduling Screen shows the start time for each Period highlighted across the top row.

Adding Periods

  1. Select ADD PERIOD; the Add Period Screen is displayed.
  2. Select the green circle where you would like to insert a Period.
  3. Choose a name for the new Period or select New to define a custom name and select NEXT.
  4. If selecting a new name, enter the name using the on-screen keyboard.
  5. Select NEXT.
  6. Add additional periods; the maximum per day is 4.
  7. Select APPLY to save your changes and return to the Schedule Screen. The new period should be displayed.

Select the green target to insert a new period.

Deleting Periods

Navigate to Delete Periods by selecting: Home Screen > Menu > Schedules & Presets > Custom Schedule > Delete Period.

Select the trash can (?️) icon to mark a period for deletion.

Deleting Periods:

  1. From the Schedule Screen, select DELETE PERIOD; the Delete Periods Screen is displayed.
  2. Select the TRASH CAN icon (?️) in the Period(s) you wish to delete. Note that each day must have at least one Period.
  3. Select APPLY to save your changes and return to the Schedule Screen. The changes should be reflected in the display.

Overriding Schedules

Note: These functions require Scheduling to be enabled. To enable Scheduling, go to HOME > MENU > SCHEDULES & PRESETS > USE SCHEDULES ON.

Hold Until

Follow these steps to override a schedule until a specified time.

  1. Press in the INDOOR TEMPERATURE area to reveal the Temperature Control Panel.
  2. To change the Cooling Set Point, select the blue COOLING SET POINT. The Mode Indicator will display blue wavy lines. Use the UP (▲) and DOWN (▼) Arrows to adjust the Set Point to the desired temperature.
  3. To change the Heating Set Point, select the red HEATING SET POINT. The Mode indicator will display red wavy lines. Use the UP (▲) and DOWN (▼) Arrows to adjust the Set Point to the desired temperature.
  4. To change the duration of the Hold, press in the STATUS AREA. The day will appear in bold type.
  5. Use the UP (▲) and DOWN (▼) arrows to select the day when the hold will cancel.
  6. Press in the STATUS AREA again to toggle to the Time setting. The Time will appear in bold type.
  7. Use the UP (▲) and DOWN (▼) arrows to select the time when the hold will cancel.
  8. Press in the INDOOR TEMPERATURE area to return to the Home Screen.
  9. The words "Holding Until" will appear under the Indoor Temperature.

Hold Permanently

Follow these steps to permanently override a schedule. The changes you make will be held until you cancel the hold.

  1. Press in the INDOOR TEMPERATURE area to reveal the Temperature Control Panel.
  2. To change the Cooling Set Point, select the blue COOLING SET POINT. The Mode Indicator will display blue wavy lines. Use the UP (▲) and DOWN (▼) Arrows to adjust the Set Point to the desired temperature.
  3. To change the Heating Set Point, select the red HEATING SET POINT. The Mode Indicator will display red wavy lines. Use the UP (▲) and DOWN (▼) Arrows to adjust the Set Point to the desired temperature.
  4. Select HOLD PERM. The words “Hold Perm" will appear in bold type.
  5. Press in the INDOOR TEMPERATURE area to return to the Home Screen. The display will indicate Hold Permanently below the Indoor Temperature.

Cancelling an Override

To cancel Permanent Hold or Hold Until, follow these steps.

  1. Press in the INDOOR TEMPERATURE area to reveal the Temperature Control Panel.
  2. To cancel Hold Until, select HOLD UNTIL and the words "Hold Until" will dim. To cancel Permanent Hold, select HOLD PERM. The words "Hold Perm" will dim.
  3. Press in the INDOOR TEMPERATURE area to return to the Home Screen. The words "Following Schedule" will appear below the Indoor Temperature.

Configuring 1-Touch Presets

Navigate to Configuring 1-Touch Presets by selecting: Home Screen > Menu > Schedules & Presets > 1-Touch Presets.

1-Touch Presets provide predetermined Heating and Cooling Set Points for Home, Away, and Sleep time periods.

Note: 1-Touch Presets require Scheduling to be disabled. To disable Scheduling, go to HOME > MENU > SCHEDULES & PRESETS > USE SCHEDULES OFF.

When scheduling is disabled, heating and cooling set points are maintained indefinitely. When a temperature change is desired, the user must manually adjust the XL824 Control to the new setting.

Configuring 1-Touch Presets

  1. To change the Cooling Set Point, select the blue COOLING SET POINT to activate the setting. The current System Mode indicator will display blue wavy lines. Use the UP (▲) and DOWN (▼) Arrows to adjust the Set Point to the desired temperature.
  2. To change the Heating Set Point, select the red HEATING SET POINT area to activate the setting. The current System Mode indicator will display red wavy lines. Use the UP (▲) and DOWN (▼) Arrows to adjust the Set Point to the desired temperature.
  3. Repeat the process for Home and Sleep settings.
  4. Select APPLY, then HOME to return to the Home Screen.

Note: When Scheduling is enabled, only the Away preset is available and can be used for energy savings.

Setting Access Restrictions

To select access restrictions select: Home Screen > Menu > Settings > Screen > Access Restrictions.

Applying an access restriction will cause the screen to lock when inactive for 1 minute.

To temporarily disable restrictions, press and hold the Menu button for 5 seconds.

Trane Home

When enrolled to a Trane Home account, the XL824 is a Z-Wave Plus™ security-enabled device that can serve as a central hub for an entire network of home automation devices from different manufacturers and product categories, including all non-battery powered devices that will act as repeaters on your network. The XL824 can display local weather conditions, five-day forecasts, and National Weather Service warnings and alerts. See the section on adding Z-Wave Devices for more information on taking advantage of this functionality.

A basic Trane Home account subscription is included with the XL824 Control at no additional charge.

Note: Adding additional devices may add charges to your Trane Home account.

To create your Trane Home account, go to www.tranehome.com.

Diagram Description: The diagram shows the XL824 thermostat as a central hub connected to various Z-Wave devices including Cameras (?), Motion Sensors (?), Doorlocks and Deadbolts (?), Appliance Modules (?), and Wall Receptacles (⚡). It illustrates the concept of a smart home network controlled by the XL824.

Network Setup

There are several ways to connect the XL824 Control to a local network:

Option 1. Wi-Fi connection

Wi-Fi Step 1: Navigate Home > Menu > Settings > Network > Connect to WiFI Network. Select your network.

Wi-Fi Step 2: Enter your Password then select CONNECT.

Option 2. WPS for Wi-Fi connection

WPS Step 1: Press the WPS button on your router, then return to your XL824 Control and select the WI-FI PROTECTED SETUP button on the Wireless Network screen. Select NEXT.

Option 3. Hidden Wi-Fi network connection

Hidden WiFi Step 1: Select Hidden Network, which will be at the end of the list of available networks. If there are more than eight networks, you will need to scroll to the next page.

Hidden WiFi Step 2: Enter the name of the network you would like to connect to, then select Next.

Hidden WiFi Step 3: Select the security type for this network. If you select None, select Connect.

Hidden WiFi Step 4: If you select WPA or WEP, you will need to enter a password, then CONNECT.

Option 4. Ethernet connection

The XL824 also features an Ethernet jack on the back and may be connected to a router using a CAT5 cable. The control will recognize an Ethernet connection. If an Ethernet cable is connected, the User Wizard will skip the Wireless setup screens and display the Trane Home registration screen next.

Trane Home Registration

To control your home climate system from your web-enabled smartphone, tablet, or computer, follow these steps.

Step 1: Go to www.tranehome.com or use your mobile app to set up a Trane Home account. Download the Trane Home mobile app from the Google Play™ Store or App Store®, then launch the app. If you already have an account, log in and go to Step 3.

Step 2: Select SIGN UP NOW to set up an account or log in to an existing account.

Step 3: From the mobile app Dashboard, select the Menu (☰) icon and then select CONNECT NEW DEVICE.

Step 4: Select the Trane® or American Standard® smart thermostat: 824, 850, or 1050 model drop-down arrow.

Step 5: Select CONTINUE.

Step 6: The mobile app will generate a Pin Code. Record the Pin Code.

Step 7: Return to the XL824 control and select NEXT.

Step 8: Enter the Pin Code and select NEXT.

Step 9: Read the License Agreement, then ACCEPT or DECLINE.

Step 10: Registration successful. Select DONE.

Adding/Removing Z-Wave Devices

To Add or Remove Z-Wave Devices, select: Home Screen > Menu > Smart Home.

Your XL824 is designed to integrate seamlessly with your Trane Home account.

Adding Z-Wave Devices

  1. From the HOME Screen, select MENU, then select SMART HOME.
  2. Select ADD DEVICE (➕) and follow the device manufacturer's instructions for setting the Z-Wave device into learn mode. You will have four minutes to set the device into learn mode after selecting the ADD DEVICE button.

Removing Z-Wave Devices

  1. From the HOME Screen, select MENU, then select SMART HOME.
  2. Select REMOVE DEVICE (?️) and follow the manufacturer's instructions for setting the Z-Wave device into learn mode. You will have four minutes to set the device into learn mode after selecting the REMOVE DEVICE button.

Advanced Z-Wave Settings

Select ADVANCED for advanced Z-Wave functions, including unregistering your bridge from Trane Home or factory resetting your bridge. See the Advanced Z-Wave Settings section for more information.

Update Network

Select UPDATE NETWORK to update the network of your bridge. Updating the network can generate a lot of Z-Wave traffic over the network and can take up to 15 minutes to complete.

Adding Z-Wave Devices (via mobile app)

Alternatively, your XL824 allows you to add Z-Wave devices using the Trane Home app on your mobile device.

  1. Start the mobile app.
  2. Select the menu (☰) button in the top left corner.
  3. At the bottom of this slide-out menu, select Connect New Device.
  4. Select Z-Wave Device.
  5. When prompted, prepare the device to be added to the Z-Wave network by following the device manufacturer's instructions to put the device into add mode. You will have four minutes to complete this process.

Advanced Z-Wave Settings

Navigate to Advanced Z-Wave Settings Screen by selecting: Home Screen > Menu > Smart Home > Advanced.

The ADVANCED SETTINGS screen contains three very powerful functions. Each of these functions is very specific and should be approached with a measure of caution.

Learn

To add the bridge to an existing network, follow your primary controller's instructions to put the primary controller into Add Mode. Then select the Learn button on the bridge.

This function copies a new Z-Wave network to the bridge from another controller. This function is not allowed if your bridge is a primary controller with included Z-Wave devices.

Unregister

Removes the bridge from Trane Home. All remote control features will be disabled.

Factory Reset

Resets all Z-Wave information and removes all devices from the bridge. If this bridge is the primary controller for your network, resetting it will result in all the devices in your network being removed.

Following the reset, it will be necessary to remove and then add all of the devices back to your network.

Bridge Information

If this bridge is being used as a secondary or inclusion controller in the network, please reset this bridge only in the event that the primary controller is missing or otherwise inoperable.

Terminology

The following terms may be used interchangeably by other devices, manufacturers, and Trane Home.

Association Group Information Table

GroupProfileCommand Class and Command ListGroup NameMax Number of DevicesTrigger
1General: LifelineDevice Reset Locally NotificationLifeline5Factory Reset

Other Information

Other Features

Smart Optimization

The XL824 Control is equipped with Smart Optimization. By executing a series of blower tests, Smart Optimization will customize the XL824 Control to each unique environment and increase the accuracy of the sensed indoor temperature and overall system performance.

Smart Optimization is enabled by default and will automatically execute approximately 18 hours after initial power up. Smart Optimization takes 90 minutes to complete, and during the process, heating and cooling operations are disabled. The screen will indicate that the XL824 Control is in Smart Optimization mode.

To delay Smart Optimization for an additional 18 hours, touch the XL824 Control Screen and hold for five seconds.

To disable Smart Optimization altogether, navigate to Home > Menu > Smart Optimization and select Disabled and select Apply.

To enable Smart Optimization, navigate to Home > Menu > Smart Optimization and select Enabled and select Apply. Smart Optimization will execute in approximately 18 hours.

To manually trigger Smart Optimization, first disable, then re-enable the feature.

Automatic Software Updates

When the XL824 is connected to Trane Home, software updates will occur automatically and do not require user intervention.

Note: Internet services are required for automatic software updates.

Energy Savings

When the XL824 is connected to a Trane Home account, you may adjust the Energy Savings service to High, Medium, Low, or Off within the mobile app.

The Energy Savings service makes small temperature adjustments automatically to reduce the time the air conditioner and heater operates; fewer hours running these systems can result in lower HVAC-related energy costs.

Our patented software analyzes information from the XL824 to understand how your system performs. When combined with weather information, the service makes small temperature adjustments every day.

If you'd like to change the temperature, the service adapts every time a thermostat setting is changed and incorporates your adjustments to fine-tune the service, while ensuring your comfort.

Available Modes:

Note: Internet service and an active Trane Home account are required for the Energy Savings service.

Notices

FCC Notice

FCC ID: XVR-CONT8245

INFORMATION TO USER

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

This equipment has been tested and found to comply with the limits for Class B Digital Device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

IC NOTICE

IC ID: 6178D-CONT8245

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

Models: XL824, Smart Control, XL824 Smart Control

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