Whirlpool Intellifresh Pro User Manual
Safety Precautions
Your safety and the safety of others is very important. This manual provides important safety messages. Always read and obey all safety messages.
⚠️ This is the safety alert symbol. It alerts you to hazards that can kill or hurt you and others.
All safety messages will be preceded by the safety alert symbol and the word 'DANGER' or 'WARNING'.
- DANGER: You will be killed or seriously injured if you don't follow these instructions.
- WARNING: You can be killed or seriously injured if you don't follow these instructions.
This appliance does not contain CFCs. The refrigerant circuit contains R600a (HC), which is a natural gas but is flammable. Ensure refrigerant circuit pipes are not damaged, especially when emptying the circuit. C-Pentane is used as blowing agent in insulation foam and is a flammable gas.
Proper disposal of your old refrigerator is important. Child entrapment or suffocation are risks. Abandoned refrigerators are dangerous.
Before you throw away your old refrigerator or freezer:
- Take out the doors.
- Leave the shelves in place so that children don't climb inside easily.
Remove doors from your old refrigerator. Failure to do so can result in death or brain damage.
General Warnings:
- Keep ventilation openings clear of obstruction.
- Do not use mechanical devices to accelerate defrosting.
- Do not damage the refrigerant circuit.
- Ensure the supply cord is not trapped or damaged when positioning.
- Do not locate multiple portable socket-outlets or power supplies at the rear of the appliance.
This appliance is intended for household and similar applications such as staff kitchen areas, farm houses, client use in hotels, motels, bed and breakfast, and catering applications.
The appliance is designed for operation within specific ambient temperature ranges based on its climatic class:
- SN: 10 to 32 °C
- N: 16 to 32 °C
- ST: 16 to 38 °C
- T: 16 to 43 °C
The appliance may not work properly if left at temperatures outside these ranges.
Installation
Steps for installation:
- Remove the outer carton and inspect the refrigerator/freezer for transit damage. Report any damage to your dealer within 24 hours.
- Ensure proper ventilation: allow 1.25 cm space on each side and at the top. Allow 1.25 cm space behind the refrigerator. If equipped with an ice maker, allow extra space at the back for water line connections. If installing next to a wall, leave a 9.5 cm minimum space for door swing.
- Shift the refrigerator by raising the front slightly and sliding it on the rear castors.
- Rotate the two front levelers clockwise to raise the front and anticlockwise to lower it. The front should be slightly above the rear for the door to shut gently. (Refer to Fig. 1 illustration showing front levelers and rear castors).
Getting connected:
Installation and electrical connection must comply with manufacturer's instructions and local safety regulations.
- Wait at least two hours before switching on to ensure the refrigerant circuit is efficient.
- Plug the cord into a three-prong grounded outlet. Ensure the electrical point is properly grounded. Do not use extension cords or adapters.
- The refrigerator requires a separate 220-240 V, 10 A, 50-60 Hz circuit. Verify your home voltage matches the rating plate.
- The appliance must be disconnectable via unplugging or a main two-pole switch.
- If the supply cord is damaged, it must be replaced by the manufacturer, service agent, or qualified persons.
- Adjust settings as per this User Manual.
- Wait at least 3 hours after switching on before loading food to prevent spoilage.
- Do not remove ground prong.
- Do not use an adapter.
- Do not use an extension cord.
- Failure to follow these instructions can result in death, fire, or electrical shock.
Operation Instructions for Models with External UI Controls
For Convertible Models Only
Your new Intellifresh Pro with its intelligent control panel offers advanced features. Plug in the refrigerator and follow these instructions.
Manual Temp
Press the manual temp button for 2 seconds to change temperature manually.
- Adjust temperature (for the refrigerator): Press the Zone button once. The Fridge temp icon will light up. Use the (+) and (-) buttons to select temperature (Min: 1°C, Max: 5°C).
- Adjust temperature (for the freezer): Press the Zone button twice. The Freezer temp icon will light up. Use the (+) and (-) buttons to select temperature (Min: -20°C, Max: -12°C).
Panel Lock
Long press the bottom 'Modes' button for 2 seconds to activate/deactivate the panel lock. This prevents unintended changes.
Door Open Alarm
This alarm alerts you if the refrigerator door is left open for more than a minute, preventing cooling loss and saving electricity. The alarm turns off when the door is closed.
Control Panel Description:
- Modes: All Season, Grocery Day, Beverages, Deep Freeze, Energy Saver, Fast Ice, Party, Vacation, Chef, Mini Ref.
- Temperature Control: Fridge temp (°C), Freezer temp.
- Buttons: +, -, Zone, Manual Temp (Press 2 sec).
- Indicator: 6th Sense Intellifresh Pro.
Modes
The following modes can be activated using the 'Modes' button:
| NEED | SUITABLE MODE | ACTIVATION OF MODE | HOW DO YOU KNOW MODE IS ACTIVATED | DEACTIVATION OF MODE |
|---|---|---|---|---|
| Everyday usage | All season | Automatically activated on first use | All Season icon glows | Press 'Modes' button |
| Extra space in freezer for storing fruits and vegetables | Grocery day | Press 'Modes' button twice | Grocery Day icon glows | Press 'Modes' button |
| Store Beverages in freezer (chilled, not frozen) | Beverages | Press 'Modes' button thrice | Beverages icon glows | Press 'Modes' button |
| Store frozen food for longer duration | Deepfreeze | Press 'Modes' button 4 times | Deepfreeze icon glows | Press 'Modes' button |
| Save power during low usage | Energy Saver | Press 'Modes' button 5 times | Energy saver icon glows | Press 'Modes' button |
| Make ice faster in freezer section | Fast Ice | Press bottom 'Modes' button once | Fast Ice icon glows | Automatically returns to All Season after 120 mins, or press 'Modes' button to select desired mode. |
| Store beverages in fridge & make ice faster in freezer (for parties) | Party | Press bottom 'Modes' button twice | Party icon glows | Press 'Modes' button |
| Turns off fridge section while keeping freezer on (for vacation) | Vacation | Press bottom 'Modes' button thrice | Vacation icon glows | Press 'Modes' button |
| Store frozen food for short-term use, no defrosting needed | Chef | Press bottom 'Modes' button 4 times | Chef icon glows | Press 'Modes' button |
| Turns off fridge section, converts freezer to mini ref | Mini Ref | Press bottom 'Modes' button 5 times | Mini Ref icon glows | Press 'Modes' button |
* All temperatures as per Whirlpool Test conditions.
Operation Instructions for Models with Internal UI Controls
FOR NON CONVERTIBLE MODELS ONLY
Your new Intellifresh Pro with its intelligent control panel offers advanced features. Plug in the refrigerator and follow these instructions.
Panel Lock
Long press the modes button for 2 seconds to activate/deactivate the panel lock. If the UI is idle for 1 minute, the key lock activates automatically. Unlock to change settings.
Intellisense Mode
Intelligently controls temperature based on load, weather, and usage. Automatically activated on first use. The IntelliSense icon will turn on and the feature works continuously.
Adjust temperature
- For the refrigerator: Press the Zone button once. The refrigerator icon lights up. Press the temp button (+/-) to select temperature (Min: 1°C, Max: 6°C).
- For the freezer: Press the Zone button twice. The freezer icon lights up. Press the temp button (+/-) to select temperature (Min: -22°C, Max: -12°C).
Settings & Usage Conditions:
| RC Setting (Refrigerator) | Usage Condition |
|---|---|
| Auto | Automatically adjusts temperature; default and recommended. |
| Low | During winters or when there is not much food. |
| Mid | Normal usage. |
| High | During extreme summers or when faster cooling is desired. |
| FC Setting (Freezer) | Usage Condition |
|---|---|
| Auto | Automatically adjusts temperature; default and recommended. |
| Low | During winters or when there is not much food. |
| Mid | Normal usage. |
| High | During extreme summers or when faster ice is desired. |
Modes
- Fast Freeze: Makes ice quickly for guests or parties. Press Modes button once. Icon glows when activated. Runs for 120 minutes, then returns to the previous mode. Deactivate by pressing the Modes button.
- Quick Chill: Chills beverages quickly. Press Modes button twice. Icon glows when activated. Runs for 8 hours, then returns to the previous mode. Deactivate by pressing the Modes button.
- Eco Mode: Saves power, uses minimal electricity. Press Modes button thrice. Icon glows when activated. Deactivates if the door opens or any key is pressed.
Door Open Alarm
Alerts you if the door is left open for more than a minute, preventing cooling loss and saving electricity. Turns off when the door is closed.
Control Panel Description:
- Indicators: 6th Sense, Intellifresh Pro.
- Controls: Zone, Fridge, Temp (Low, Mid, High, Auto), Freezer.
- Modes: Fast Freeze, Quick Chill, Eco Mode, Panel Lock (Press 2 sec).
* All temperatures as per Whirlpool Test conditions.
Operating
Replacement of Freshonizer
- The Freshonizer should be replaced every 6 months for optimum performance.
- To replace, press snap & pull in a vertical direction. Push down a new one. (Refer to image showing Freshonizer compartment).
- Please contact Whirlpool service to purchase replacement parts.
The appliance is not intended for use by young children or infirm persons without supervision. Young children should be supervised to ensure that they do not play with the appliance.
Keep flammable materials and vapors, such as gasoline, away from refrigerators. Failure to do so can result in explosion or fire.
Maintenance
Cleaning your refrigerator
Before cleaning, always switch off the power supply and remove the plug from the socket.
- Remove all shelves and bins. To remove refrigerator shelves, slide them to the front, push up gently from the front, and then pull out.
- Slide out the Variable Temp Zone and crisper box slide, tilt upwards, and pull out gently.
- Remove refrigerator and freezer door bins by pushing up and pulling out.
- Use a soft cloth and mild detergent to clean the refrigerator thoroughly. Take care not to damage door seals.
- Allow the refrigerator to dry by leaving the door open for some time.
- Plug the power cord in and switch the mains on. Allow the refrigerator to cool before placing food inside.
Cautions
- Do not splash water directly on the refrigerator.
- Do not work with flammable sprays.
- Be sure to check the voltage before inserting the power supply cord into the socket.
- Do not re-insert the power supply cord into the socket within 5 minutes of removing it.
- Ensure water does not get into electrical components or the control panel.
- Do not allow water to collect at the bottom of the refrigerator.
- Do not store volatile chemicals (e.g., ether, benzene) in the refrigerator, as fumes can build up and cause an explosion.
Moving your Refrigerator/Freezer
- Switch off the mains and disconnect the power cord.
- Remove all food items.
- Use a soft, damp cloth to wipe the refrigerator inside and out.
- Fasten doors and interior components with tape to prevent movement during transportation.
- Lift the refrigerator slightly from the front and slide using castors at the rear.
The lights in the fresh food compartment are LED and do not need replacement. If they do not illuminate when the door is opened, contact Whirlpool Service.
Troubleshooting
| PROBLEM | PROBING | SOLUTION |
|---|---|---|
| Refrigerator does not work | Is the power cord plugged in the socket? | Reconnect the power plug. |
| Is there a power breakdown? | Wait till the power resumes. | |
| Has the circuit breaker tripped? | Check through some electrician. | |
| Ice formation is slow | Check freezer temperature setting. | Set colder freezer setting from UI. Also, Fast freeze option is available for External UI models. |
| Cooling in refrigerator compartment is not enough or excess cooling | Check if required Freezer temperature set on UI. | Select colder or warmer temperature from UI as per requirement. |
| Cooling in Freezer compartment is not Enough or excess cooling | Check if required Freezer temperature set on UI. | Select colder or warmer temperature from UI as per requirement. |
| Elite model: Is your cooling mode set to lower modes? | Press it to set it to higher position. | |
| Is the passage obstructed by food? | Reposition food items kept directly in front of the air duct. Ensure adequate space for air circulation. Do not overload the refrigerator. | |
| Are the refrigerator doors fully closed? | Ensure doors are always completely closed. | |
| Are you storing hot foods in the refrigerator? | Do not keep hot utensils in the refrigerator. | |
| Are there any pads or plastic covers on the shelf? | Remove all pads or plastic covers to clear the airflow path. | |
| Is there frequent door openings? | Avoid frequent door openings to prevent cooling loss. | |
| Internal water leakage | Is there any water droplets on shelf / air diffuser? | Shelf & Air-Diffuser Condensation: As cold air circulates, fogginess on shelves & air-diffuser is normal. |
| Is there any water droplets on shelf / air diffuser/crisper cover / Criper bottom? | To conserve electricity, avoid keeping the refrigerator open for longer times. Surroundings should be without any airflow source. | |
| Is there any water droplets on shelf? | For RC Door/Floor water leakage, check for water bottle spillover. | |
| Vegetable getting spoiled in Crisper | Is there Veggies in Plastic bags or wet? | Vegetables should not be kept in non-ventilated plastic bags; keep them in open condition. |
| Refrigerator side walls / Center rail are hot | This is not a problem. The walls heat slightly during normal operation. | Please refer to the sticker on the side wall. It is intended to evaporate moisture or droplets. |
| Refrigerator gives a mild shock | Is your house earthing proper? | Please get your house wiring checked by an electrician. |
| Static Discharge shock | Can be due to static charge accumulation on the human body - a regular phenomenon, no product specific issue. | |
| Smell Inside the Refrigerator | Has the refrigerator not been cleaned recently? | Please clean your refrigerator frequently. |
| Smell Outside the Refrigerator | Is there any Smell issue - Outside the refrigerator? | Food/Milk products/Insects/Other impurities deposition at Defrost Water Tray for longer time leads to smell at the backside. Keep the tray under observation. |
| Door not closing | Is there any packaging EPS present on product? | Check if door bottom EPS is stuck between Freezer & Refrigerator Door. |
| FC open when RC door closed | FC open when RC door closed | This is a normal tendency due to pressure difference between refrigerator-freezer compartment. |
| Door Alarm not working | No alarm after keeping RC door open more than 2 min. | Call customer care (Available for selected models only*). |
| Ant/ Other Insects entry in the refrigerator | Is any food items contains ants before keeping it in Refrigerator? | For insects: If food/utensils are kept near a high luminance source, they are attracted. Keep the product away from light & airflow source. For Ants: Check food for ants before keeping into the refrigerator. |
| Noise | Is there proper installation? | Refrigerator may be installed in a weak or uneven place, or leveling screws need adjusting. |
- Do not attempt to modify any part of the appliance.
- Do not connect this appliance to power sources other than specified.
- If the power cord is damaged, have it replaced by your Whirlpool Service Center.
- Do not use mechanical devices or other means to accelerate the defrosting process.
- Do not damage the refrigerant circuit.
- Do not use electrical appliances in the food storage compartments.
- Disconnect power before servicing. Any ground circuit disconnected during service must be reconnected before further use. Please do not use an extension to operate the machine.
FAQs
Q.1 Is moisture in the Vegetable Drawer normal?
Ans. Yes. As water evaporates from vegetables, it condenses on the cold refrigerator surface, forming droplets. The humid air is swept away by airflow, keeping vegetables fresh.
Q.2 Why do I hear a noise from the back of the refrigerator?
Ans. Intellifresh Pro Range has silent operations under standard conditions. Check the troubleshooting section for any noise issues.
Q.3 Why is there smell emanating from my refrigerator?
Ans. Check if any item with a strong smell is unwrapped. Wrap it or keep it in a closed container. Keeping cut lemon can also help reduce odour.
Q.4 Why are the sidewalls hot sometimes?
Ans. Sidewalls are warm due to a hot gas tube at the cabinet edges, which helps prevent moisture formation on walls when humidity is high.
Q.5 Why is there a noise when the compressor starts?
Ans. It is normal to hear noise when the compressor starts and stops.
Q.6 How frequently should I clean my refrigerator? Can I use detergents?
Ans. It is advisable to clean your refrigerator twice a month with warm water and mild detergents.
Q.7 What is the use of a Variable Temperature Zone (VTZ)?
Ans. VTZ is a special compartment for fruits, vegetables, and dairy. Move the slider for temperature adjustment (left for fruits/vegetables, right for dairy). Avoid storing bottles for long durations as they could freeze and burst.
Q.8 Why do vegetables get spoilt when kept on the top shelf?
Ans. The top shelf is not suitable for vegetables. Store them in the Vegetable Drawer or VTZ for the desired temperature.
Q.9 Does milk get spoilt when kept in the vegetable drawer?
Ans. Milk needs colder temperatures. The vegetable drawer is warmer, so milk may spoil. Store milk in the Variable Temperature Zone (VTZ).
Q.10 For models without the door open alarm switch, how to switch off the buzzer?
Ans. The Door Open Alarm buzzer alerts when the door is open for over a minute. If the door is intentionally kept open, the buzzer may be temporarily switched off by pressing the Door Open Alarm switch.
Q.11 Do I need to clean the back tray of my refrigerator?
Ans. As the product is frost-free, the tray usually doesn't need cleaning. However, in extreme moisture conditions, you may rarely need to empty the tray.
Disposal
Disposal of Packaging Materials
The packaging material is 100% recyclable and marked with the recycle symbol (♻️). Dispose of packaging responsibly according to local authority regulations.
Disposal of Household Appliances
This appliance is made with recyclable or reusable materials. Dispose of it according to local waste disposal regulations. Contact your local authority, collection service, or the store where purchased for information on treatment, recovery, and recycling. Correct disposal helps prevent negative consequences for the environment and human health.
The symbol (refer to symbol in document) on the product or documentation indicates it should not be treated as domestic waste but taken to an appropriate collection center for electrical and electronic equipment recycling.
