Journey Nova 3-in-1 Wireless Charging Stand
User Manual
Package Contents
- JOURNEY NOVA 3-in-1 Wireless Charging Stand
- USB-C to USB-C Cable (1.5 m)
- Magnetic Ring
Product Overview
The Journey Nova 3-in-1 Wireless Charging Stand is designed to charge your Apple devices simultaneously. It features a MagSafe compatible wireless charging base for your iPhone, a wireless charging base for your Earbuds/AirPods, and a dedicated charger for your Apple Watch.
Key Components:
- 1. MagSafe Wireless Charging Base
- 2. Earbuds/AirPods Wireless Charging Base
- 3. Apple Watch Charger
- 4. LED Indicator
- 5. USB-C Connector (to Power Adapter)
- 6. Guiding Light
Operation:
- Connect the USB-C cable to the charging stand and a compatible power adapter (QC/PD 2.0/3.0, minimum 30W output recommended).
- Place your Apple devices as shown in the diagram.
- Activate the guiding light by gently touching under the logo.
Specifications
| Model | JNQ31LG | JNQ3TWO |
|---|---|
| Dimensions | 80 (L) x 92 (W) x 152 (H) mm 3.1 (L) x 3.6 (W) x 5.9 (H) in |
| Weight | 407 gms 0.8 lbs |
| Input | QC/PD 2.0/3.0 5V/3A, 9V/3A, 12V/2.5A, 15V/2A, 20V/1.5A |
| Output | Phone Wireless Charging (Qi2-enabled): 15W max Earbuds/AirPods Wireless Charging: 5W max Apple Watch Wireless Charging: 5W max |
| Warranty | 1 Year |
LED Status
| Device Behavior | LED Status |
|---|---|
| Power On / In Operation | White Light (automatically turns off after 10 sec.) |
| Metal or abnormal object detected | Red Light |
| Standby / Power off | Light Off |
Troubleshooting
| Symptom | Solution |
|---|---|
| My phone will not attach magnetically | For the iPhone to attach magnetically, a MagSafe compatible case must be used or the phone can be used without a case. Alternatively, the included magnetic ring can be used to add MagSafe compatibility to your phone or case (iPhone 12 and above support MagSafe natively). |
| iPhone is not charging wirelessly | Ensure you are using an appropriate USB-C wall adapter. It is mandatory to use an adapter with a minimum 30W output or higher. Additionally, use only the included USB-C to USB-C cable. |
| My device charges intermittently | Thick cases can interfere with wireless charging. If using a case, try removing your device from the case while charging. |
Warnings
- This device uses inductive charging. Do not place metallic objects (aside from devices which support wireless charging) on top of the charging pad.
- Avoid placing phone cases which include metallic portions on the charger. In rare cases, it may not be possible to detect smaller metallic objects, such as foil logos on phone cases, and the charger may continue to operate. In these cases, the metallic object will heat up and may cause damage to the device being charged over time.
- This device is designed for indoor use only.
- Do not deliberately damage the device or expose it to damp, direct sunlight, or high temperature conditions.
- It is normal for the device to be slightly warm to touch during operation. Provide adequate ventilation and do not cover the device while in operation.
- Disassembling or failing to properly use and care for your device will void the warranty on the product.
- Do not use the product if it becomes damaged as this could pose a risk of causing damage to connected devices.
- Journey bears no responsibility for damage to the device or incidental damages arising from improper use or lack of care. Journey will not be held liable for repair or replacement of the device or other damages in these circumstances.
Warranty Information
AUSTRALIAN WARRANTY
| Warranty Period | 12 Months |
|---|---|
| Warranty Terms | ALOGIC Corporation Pty Ltd warrants this product to be free from defects in materials and workmanship for the warranty period stated above from the date of purchase, provided the product is used in accordance with the accompanying recommendations and instructions. |
| Exclusions | This warranty no longer applies where any defect results from alteration, accident, misuse, abuse or neglect of the product. The warranty does not cover the product failing to operate due to the battery that powers it being depleted. The battery is a consumable item intended to be replaced when it is exhausted. |
| How to Make a Claim | Please retain your receipt as proof of purchase and return the product with the receipt to your place of purchase to make a warranty claim. |
This warranty is in addition to your rights under the Australian Consumer Law. For New Zealand customers, this warranty is in addition to statutory rights under New Zealand legislation.
Compliance and Trademarks
Apple Compatibility:
Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple product(s) identified in the badge and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with an Apple product may affect wireless performance.
Trademarks:
- The Apple logo, AirPods, Apple, Apple Watch, iPhone and MagSafe are trademarks of Apple Inc., registered in the U.S. and other countries.
- The Qi symbol is a trademark of the Wireless Power Consortium.
FCC Compliance Statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or experienced radio/TV technician for help.
FCC Radiation Exposure statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Responsible Party - U.S. Contact Information:
ALOGIC USA LLC
37524 Marsten DR,
Newark CA 94560 USA
IC Caution:
Radio Standards Specification RSS-Gen, issue 5. This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: This device may not cause interference. This device must accept any interference, including interference that may cause undesired operation of the device.
RF exposure statement:
The equipment complies with IC Radiation exposure limit set forth for uncontrolled environment. This equipment should be installed and operated with minimum distance 10cm between the radiator and your body.
EU Declaration of Conformity:
Hereby, ALOGIC Corporation declares that this product is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following Internet address by clicking on the Compliance Documentation link: journeyofficial.com
