Shark S3501C Steam Pocket Mop Owner's Guide

Important Safety Instructions

SAVE THESE INSTRUCTIONS

For Household Use Only

When using your Shark Steam Mop, basic safety precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING YOUR STEAM MOP.

DANGER OF SCALDING. Please use caution when using the steam mop. The steam emitted from the steam mop is very hot.

POLARIZED PLUG: This appliance has a polarized plug (one blade is wider than the other). As a safety feature, this plug will fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to defeat this safety feature.

1. Use the system only for its intended use.
2. DO NOT use outdoors.
3. DO NOT leave the appliance unattended when plugged in. Always unplug the power cord from the electrical outlet when not in use and before servicing.
4. DO NOT allow the appliance to be used by children. Close attention is necessary when used by or near children, pets or plants.
5. Use only as described in this manual.
6. Use only manufacturer's recommended accessories.
7. DO NOT operate the appliance with a damaged plug or cord, or if the unit has been dropped or damaged. To avoid the risk of electric shock, do not disassemble or attempt to repair the appliance on your own. Return the appliance to EURO-PRO Operating LLC (see warranty) for examination and repair. Incorrect re-assembly or repair can cause a risk of electrical shock or injury to persons when the appliance is used.
8. To protect against a risk of electric shock, DO NOT immerse the steam mop into water or any other liquids.
9. DO NOT handle plug or steam mop with wet hands or operate appliance without shoes.
10. DO NOT pull or carry by power cord, use power cord as handle, close a door on the power cord, or pull the power cord around sharp edges or corners. Keep power cord away from heated surfaces.
11. DO NOT unplug by pulling on power cord. To unplug, grasp the plug not the power cord. Do not use extension cords or outlets with inadequate current carrying capacity.
12. DO NOT put any objects into openings. Do not use with any opening blocked.
13. DO NOT put hands or feet under the steam mop. Unit gets very hot.
14. Use ONLY on flat, horizontal surfaces. Do not use on walls, counters or windows.
15. DO NOT use on leather, wax polished furniture or floors, synthetic fabrics, velvet or other delicate, steam sensitive materials.
16. DO NOT add cleaning solutions, scented perfumes, oils or any other chemicals to the water used in this appliance as this may damage the unit or make it unsafe for use. If you live in a hard water area, we recommend using distilled water in your steam mop.
17. When in use, NEVER turn the appliance over or on its side. NEVER DIRECT STEAM TOWARDS PEOPLE, ANIMALS OR PLANTS.
18. NEVER LEAVE THE STEAM MOP IN ONE SPOT ON ANY SURFACE FOR ANY PERIOD OF TIME WHEN MICRO-FIBER POCKET IS ATTACHED.
19. Carefully remove the micro-fiber pocket immediately after you have unplugged and allowed the steam mop to cool.
20. When cleaning the steam mop, unplug the power cord from the electrical outlet and clean with a dry or damp cloth. Do not pour water or use alcohol, benzene or paint thinner on the unit.
21. Extreme caution should be exercised when using this appliance to clean stairs.
22. Never use steam mop without micro-fiber pocket attached.
23. Keep your work area well lit.
24. Store steam mop indoors in a cool, dry place.
25. To avoid circuit overload, do not operate another appliance on the same socket (circuit) as the steam cleaner.
26. If an extension cord is absolutely necessary, an extension cord rated a minimum of 15 ampere, 14 gage cord should be used. Cords rated for less amperage may overheat. Care should be taken to arrange cord so that it cannot be pulled or tripped over.
27. DO NOT leave your Steam Mop unattended when the system is connected to a power supply /electrical outlet.
28. DO NOT store unit with damp or wet micro-fiber cleaning pocket attached. Never leave the steam mop in one spot on any surface for any period of time with a damp or wet micro-fiber cleaning pocket attached as this will damage your floors.
29. Always unplug and allow the steam mop to cool before removing or changing mop heads.

WARNING: Your steam mop is designed to clean hard floor surfaces that will withstand high heat. Do not use on unsealed wood or unglazed ceramic floors. On surfaces that have been treated with wax or some no wax floors, the sheen may be removed by the heat and steam action. It is always recommended to test an isolated area of the surface to be cleaned before proceeding. We also recommend that you check the use and care instructions from the floor manufacturer.

For customer service, call TOLL FREE: 1-866-826-6941 or visit www.sharkcompany.com.

Quick Start

When assembling your steam mop, there may be a little water in or around the water tank. This is because all Shark Steam Mops are tested 100% before purchase to ensure quality.

Assembly:

1. Insert the mop handle into the pump actuator (the tube leading to the tank). Push them together until they click into place.
2. Select a mop head and cleaning pad. Fit one side of the pocket onto the head, then use the lavender loop to pull the pocket over the head. Attach the quick fasteners at the top of the pocket to secure it.
3. Snap the mop head into the base to secure it. Press the release button to exchange mop heads.

Fill:

1. Lay the mop on its side and turn the water tank cap counter-clockwise to remove it. Fill the water tank using the provided filling flask. Do not overfill. Replace the water cap and tighten.

IMPORTANT: Ensure your floors are sealed. Consult page 3 for more information before using the Steam Mop.

Prepare:

1. For comfort, adjust the mop height. Lift the latch on the tube 90 degrees to the open position. Holding the handle, extend the tube to your desired height and close the latch to lock it.
2. Plug in the mop. Wait approximately 30 seconds for it to heat up. Pump the handle downwards 10 to 12 times to create steam.

NOTE: Steam is created automatically when you start mopping.

QUICK TIP: Additional mop heads are included for convenience. The Triangle Mop Head is designed for tight corners and spaces. The XL Mop Head is for large open areas. The Rectangle Mop Head is versatile.

NOTE: Do not leave the Steam Mop unattended during use.

IMPORTANT: Never leave the steam mop in one spot on any surface with a damp or wet micro-fiber pocket attached, as this will damage your floors.

For customer service, call TOLL FREE: 1-866-826-6941 or visit www.sharkcompany.com.

Contents

• Getting Started: Page 2
• Using Your Steam Mop: Page 5
• Using Your Carpet Glider: Page 7
• Care of Your Steam Mop: Page 8
• Ordering Replacement Parts: Page 10
• Troubleshooting Guide: Page 11
• Warranty and Registration: Page 13

Technical Specifications

• Voltage: 120V., 60Hz.
• Power: 1550 Watts
• Water Capacity: 450 ml (15 oz.)

For customer service, call TOLL FREE: 1-866-826-6941 or visit www.sharkcompany.com.

Getting Started

When assembling your steam mop, there may be a little water in or around the water tank. This is because all Shark Steam Mops are tested 100% before purchase to ensure quality.

Parts Identification:

• a Rectangle Cleaning Pad
• b Steam Duster Pad
• c Triangle Cleaning Pad
• d XL Rectangle Cleaning Pad
• e Carpet Glider
• f Filling Flask
• g Triangle Mop Head
• h Rectangle Mop Head
• i XL Rectangle Mop Head
• j Quick Release Swivel Cord Wrap
• k Cord Clips
• l Mop Handle
• m Telescopic Handle Latch
• n Water Tank Viewing Window
• o Power-On Blue Light (Lights up when plugged-in)
• p Water Tank Cap

Assembly:

1. Insert the mop handle into the pump actuator. Push them together until they click into place.
2. Select a mop head and cleaning pad. Fit one side of the pocket onto the head, then use the lavender loop to pull the pocket over the head. Attach the quick fasteners at the top of the pocket to secure it.
3. Snap the mop head into the base to secure it. Press the release button to exchange mop heads.

IMPORTANT: Always ensure the mop is UNPLUGGED from the wall when not in use. Never fill the mop, attach the mop head, or change/remove the micro-fiber pocket when the mop is plugged in. For hard water areas, use distilled water to prolong the mop's life. Only add water to the tank; chemicals or cleaning solutions can damage the appliance and be unsafe.

For customer service, call TOLL FREE: 1-866-826-6941 or visit www.sharkcompany.com.

Using Your Steam Mop

IMPORTANT: Do not use the mop without a micro-fiber pocket attached and water in the tank. The first time you use the mop, it may take longer than 30 seconds to start steaming. Pump the handle a few times to prime the pump.

Preparation:

1. Turn the water tank cap counter-clockwise and remove it. Use the filling flask to pour water into the tank. Do not overfill. Replace the cap and tighten clockwise.
2. Select a mop head and cleaning pad. The Triangle Mop Head is for tight corners, the XL Mop Head for large areas, and the Rectangle Mop Head is versatile. Use the lavender loop on the side of the micro-fiber cleaning pocket to place it around the mop head, then attach the quick fasteners at the top to secure it. The loop can also be used to remove the pocket after use (once cooled).
3. Snap the mop head into the base to secure it.

IMPORTANT: Do not use on unsealed wood or unglazed ceramic floors. On waxed or some no-wax floors, the sheen may be removed by heat and steam. Test an isolated area first and check floor manufacturer's instructions.

Operation:

1. Pull and twist the quick release cord holder to unwrap the power cord. Plug into a 120-volt electrical outlet. The power "On" light will turn blue. It takes approximately 30 seconds for the mop to heat up and be ready.
2. Pump the handle a few times downwards. This action releases steam as you mop and allows you to control the amount of steam. Begin mopping with a forward and backward motion. The natural mopping motion will produce steam.

NOTE: Ensure floors are swept or vacuumed before using the steam mop.

Adjusting Height:

1. For comfort, adjust the mop height. Lift the latch on the tube 90 degrees to the open position. Holding the handle, extend the tube to your desired height and close the latch to lock it.

Dual-Sided Cleaning:

1. When one side of the micro-fiber pocket gets dirty, flip the mop head to use the other side. Dirt cannot hide on either side.

IMPORTANT: Allow the Steam Mop to cool for 3-5 minutes before switching mop heads or micro-fiber pockets.

Refilling Water Tank:

1. When the water tank is empty, the steam mop will stop producing steam. Refill the water tank anytime the mop is unplugged. Follow instructions on page 3.

IMPORTANT: Never leave the steam mop with a damp/wet micro-fiber pocket on any floor surface for any amount of time, as this may damage the floor.

For customer service, call TOLL FREE: 1-866-826-6941 or visit www.sharkcompany.com.

Using Your Carpet Glider

The Steam Mop can be used with the Carpet Glider to deodorize and freshen carpeting and area rugs. It does not clean the carpet.

1. Place the mop head on top of the Carpet Glider and move back and forth across a section of the carpet.

NOTE: The Steam Mop rests on the Carpet Glider; it is not a fixed attachment. Do not leave the steam mop with the carpet glider in one stationary position for any period of time.

Care of Your Steam Mop

After Use and Storage:

1. When finished, unplug the cord and move the mop to an upright position. Allow the unit to cool for 2-3 minutes. Release steam by pumping the handle several times before removing the micro-fiber cleaning pocket from the mop head.
2. Remove the micro-fiber cleaning pocket by releasing the quick fasteners and using the lavender loop. Avoid contact with the hot pocket or dirt. Empty the water tank.
3. IMPORTANT: Be careful, as cleaning pockets can get very hot from the steam. Allow the unit to cool for 2-3 minutes.
4. To store the Shark Steam Mop hanging, remove the head (after cooling and steam release) and hang on a large hook.
5. NOTE: For upright storage, lean the unit against a wall for support and safety. Always store the Steam Mop with the micro-fiber pocket removed, away from children or high traffic areas.

Keeping Your Micro-Fiber Cleaning Pocket Clean:

1. Wash micro-fiber pockets separately from other fabrics to avoid lint.
2. Use only liquid detergent (no powder detergent).
3. Do not use fabric softeners or bleach.
4. Line dry or dry on a low dryer setting.
5. If there are loose threads, carefully cut them with scissors. Do not pull or cut at the base.

Ordering Replacement Parts

To order additional parts and accessories, visit www.sharkcompany.com or call 1-866-826-6941.

Troubleshooting Guide

For customer service, call TOLL FREE: 1-866-826-6941 or visit www.sharkcompany.com.

Warranty and Registration

ONE (1) YEAR LIMITED WARRANTY

EURO-PRO Operating LLC warrants this product to be free from defects in material and workmanship for one (1) year from the original purchase date, when used for normal household purposes, subject to the following conditions, exclusions, and exceptions.

If the appliance fails to operate properly under normal household conditions within the warranty period, return the complete appliance and accessories, freight prepaid. For Customer Service support, call 1 (866) 826-6941 or visit www.sharkcompany.com. If the appliance is found defective, EURO-PRO Operating LLC will repair or replace it free of charge. Proof of purchase date and $9.95 for return shipping and handling must be included.

*The liability of EURO-PRO Operating LLC is limited solely to the cost of repair or replacement. This warranty does not cover normal wear of parts, units tampered with, or used for commercial purposes. It does not cover damage from misuse, abuse, negligent handling, faulty packaging, or mishandling in transit. It also does not cover damage or defects caused by shipping, repairs, service, or alterations performed by unauthorized personnel.

This warranty is extended to the original purchaser and excludes all other legal or conventional warranties. EURO-PRO Operating LLC's responsibility is limited to obligations expressly assumed under this limited warranty. EURO-PRO Operating LLC is not liable for incidental or consequential damages. Some states/provinces do not permit these limitations, so they may not apply to you.

This warranty grants specific legal rights, and you may have other rights that vary by state or province.

*Important: Carefully pack the item to avoid shipping damage. Include proof of purchase date and a tag with your name, address, and phone number, along with purchase information, model number, and the perceived problem. Insure the package (shipping damage is not covered). Mark the outside of your package "ATTENTION CUSTOMER SERVICE".

We are constantly striving to improve our products; therefore, specifications are subject to change without notice.

OWNERSHIP REGISTRATION CARD FOR CANADIAN CONSUMERS ONLY

Please complete and return within ten (10) days of purchase. Registration enables contact in case of product defects. Returning this card acknowledges reading and understanding the instructions and warnings.

RETURN TO: EURO-PRO Operating LLC, 4400 Bois Franc, St. Laurent, Quebec H4S 1A7

PURCHASER: .....................................................................................................................

ADDRESS: ...........................................................................................................................

DATE OF PURCHASE: .......................... MODEL: S3501C .......................................................

NAME AND ADDRESS OF STORE: .............................................................................

For customer service, call TOLL FREE: 1-866-826-6941 or visit www.sharkcompany.com.