Zhiroad CD311 Dashcam

Product Overview

The Zhiroad CD311 is a high-definition dashboard camera designed to enhance your driving safety and record your journeys. It features a 3-inch IPS display, 4K front camera, and 1080P rear camera capabilities.

For any questions regarding usage, please contact After-Sales Services at jrdashcam_cs@163.com.

Product Specifications

Key Features and Components

The Zhiroad CD311 includes:

• Front Camera: Captures high-resolution video.
• Rear Camera: Provides additional recording capability.
• 3-inch IPS Display: For viewing recordings and settings.
• WiFi Connectivity: Allows connection to a smartphone app for live view and file management.
• G-Sensor: Automatically locks video files in case of collision.
• Loop Recording: Continuous recording with automatic overwriting of older files.
• Parking Mode: Monitors the vehicle while parked.

Device Ports and Indicators:

• Type-C Charging Port: For power input.
• AV-IN Port: For rear camera connection.
• TF Card Slot: For memory card insertion.
• RESET Button: For device reset.
• MIC: Built-in microphone.
• LED Indicators:
• Flashing Blue Light: Indicates recording is in progress.
• Red Light: Indicates charging status.

Button Controls:

• Power/On-Off Button: Press and hold to turn the device on/off. Short press to turn the screen on/off.
• Menu Button: Press to enter/exit menus, change modes (video/photo/playback), or access settings.
• OK Button: Used to confirm selections, play/pause videos, or start/stop recording.
• Up/Down Buttons: Navigate through menus and options.

Installation Guide

Before installation, test both the front and rear cameras.

Installing the Front Camera

1. Insert Memory Card: Ensure you use a high-speed memory card (Class 10 or higher). Format the card via the camera's menu before use. Gently push the memory card in until it clicks.
2. Mounting on Windshield:
   1. Clean the windshield thoroughly.
   2. Attach the suction cup mount to the windshield and secure it.
   3. Adjust the camera angle by loosening the screw, positioning it, and then tightening the screw. The camera can rotate 360 degrees.
   4. Connect the power cable to the car's cigarette lighter adapter.

Installing the Rear Camera

The rear camera is designed for installation on the rear windshield. It does not function as a backup camera.

1. Determine the optimal position inside the rear windshield and clean the area.
2. Peel off the protective film from the 3M adhesive on the rear camera.
3. Firmly press the rear camera onto the cleaned area.
4. Route the rear camera cable along the windshield edge, roof, and car interior.
5. Connect the rear camera cable to the rear camera port on the main dashcam unit.
6. Start the car's engine to power on both cameras.

Important Note: If you connect the rear camera after powering on the front camera, it may cause a black screen or short circuit. Restarting the dashcam usually resolves this.

Included Accessories: Adhesive, cable clips, wiring tool.

Using Your Dashcam

Menu Navigation

Press the MENU button to enter/exit menus. Use the UP/DOWN buttons to navigate options and the OK button to select or confirm.

Playback

On Dashcam: Press MENU to enter playback mode. Use UP/DOWN buttons to select videos. Press OK to play/pause. Use UP/DOWN to switch between videos.

On PC: Insert the memory card into a card reader and connect it to your computer. Navigate to the "Record" folder. "record_0" contains front camera files, and "record_1" contains rear camera files.

On Phone (via WiFi): Connect your phone to the dashcam's WiFi. Use the dedicated app (e.g., BOBOCAM, Viidure) to view live footage, download files, take screenshots, and manage recordings.

WiFi Connection Steps

1. Initialize Connection: Open the dashcam menu, navigate to WiFi settings, and enable WiFi. Scan the QR code displayed on the dashcam screen using your phone to download the companion app.
2. Prepare Dashcam: Reset the dashcam to factory settings and format the memory card. Power cycle the device.
3. Complete Connection: Open the dashcam menu again, ensure WiFi is active. In the app, tap "Connect Dash Cam". Your phone will likely redirect to WiFi settings; connect to the dashcam's WiFi network (e.g., CD311_XXXX with password 12345678).

App Features: Modify WiFi name/password, adjust video settings, manage recordings, and access other configurations.

Troubleshooting & FAQs

Q1: Camera not turning on?

Check power connection. Reset the camera by inserting a pin into the RES hole. Ensure the memory card is functional.

Q2: Rear camera not displaying?

Ensure the rear camera cable is properly connected. Try using the provided charger. Check if the rear camera port (AV-IN) is correctly connected after powering on the dashcam.

Q3: Camera stops recording automatically?

Format the memory card. Adjust G-sensor sensitivity to a lower setting to prevent excessive file locking. Try a new, high-speed memory card (Class 10, 32-256G).

Q4: Camera not powering on/off with the car?

Verify the car charger is working. Reset the dashcam to factory settings. Ensure the memory card is inserted correctly and the device is powered via the cigarette lighter adapter.

Q5: "Format Memory Card" message persists?

Format the card, reset the dashcam, and re-insert the card. Try a different memory card. Consider lowering G-sensor sensitivity and formatting periodically.

Q6: Dashcam freezing or crashing?

Reset the camera by inserting a pin into the RES hole.

Q7: Missing video files?

Contact jrdashcam_cs@163.com for assistance with damaged files.

Q8: Camera stops recording automatically?

Format the memory card. Reduce G-sensor sensitivity.

Q9: Camera not auto power on/off with car?

Check car charger. Reset to factory settings. Ensure proper connection and power.

Q10: Video flickering or colored?

Check frequency setting (e.g., 60 Hz for North America). Reset the dashcam.

Q11: Red light but black screen?

Check screen saver settings. Reset the camera and try powering it on again.

Q12: Camera getting hot?

This is normal due to high-speed video recording (normal operating temperature is below 170°F/75°C).

Q13: Date/Time settings not saving?

Charge the device for 30 minutes. Reset the dashcam to default settings, set date/time, exit menu, and power off manually. Continue charging for 20 minutes.

Q14: Further questions or need accessories?

Contact Amazon seller via email: jrdashcam_cs@163.com.

Customer Service & Warranty

Warranty: All Zhiroad products come with a 3-year warranty.

Contact: For any questions, support, or warranty claims, contact us via Amazon. We aim to respond within 24 hours. Please provide photos or videos to illustrate your issue.

Important: Proof of purchase (original receipt or online order confirmation) is required for all warranty services.

Zhiroad is committed to continuously improving its products and services. We welcome your feedback and suggestions.

Thank you for choosing Zhiroad!