Alienware 510H 7.1 Gaming Headset User Guide
Headset Model: AW510H
Regulatory Model: HS2001/UD2001
Notes, cautions, and warnings
? NOTE: A NOTE indicates important information that helps you make better use of your computer.
⚠️ CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
⚠️ WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
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2021-10 Rev. A01
What's in the box
An illustration displays the items included in the box. Item 1 is the Alienware 510H 7.1 Gaming Headset, a pair of over-ear headphones. Item 2 is an audio cable with an inline control featuring a microphone mute switch and a volume control wheel. Item 3 is a Y-cable with two 3.5mm plugs, one for audio and one for the microphone. Item 4 is a USB cable with a Digital to Analog Converter (DAC) for connecting to a computer. Item 5 represents the included documentation.
? NOTE: The documents shipped with your headset may vary depending on the region.
Features
Headset
An illustration of the Alienware 510H headset shows key features. Label 1 points to the ear pads. Label 2 indicates the 3.5 mm audio port located on the earcup. Label 3 highlights the retractable boom microphone extending from the earcup.
Audio cable
An illustration of the audio cable shows its inline controls. Label 1 points to the microphone mute switch. Label 2 indicates the volume control wheel.
USB cable with DAC
An illustration of the USB cable with DAC shows its inline controls. Label 1 points to the microphone mute switch. Label 2 indicates the volume (+/-) buttons.
Setting up your headset
Connecting the headset to your computer using the USB cable with DAC
Connect one end of the USB cable with DAC to the 3.5 mm audio port on your headset, and connect the other end to the USB port on your computer. Diagrams illustrate connections for desktop and laptop computers.
Connecting the headset to your computer using the audio cable and Y-cable
To connect the headset using the audio cable, attach it with a Y-cable. The Y-cable has two 3.5 mm plugs.
- Connect one end of the audio cable to the 3.5 mm audio port on your headset, and connect the other end to the female jack on the Y-cable.
- Connect the other end of the Y-cable (marked in green) to the headphone port on your computer.
- Connect the other end of the Y-cable (marked in red) to the microphone port on your computer.
Diagrams illustrate connections for desktop and laptop computers.
Connecting the headset to your mobile device
Connect one end of the audio cable to the 3.5 mm audio port on your headset, and connect the other end to the headset port on your mobile device. A diagram shows this connection.
? NOTE: USB-C to 3.5 mm converter is not included.
Configuring the headset
Connect the headset to your computer using the audio cable and Y-cable or the USB cable with DAC. Once detected, it is ready to use. To use your headset for gaming or listening to music, it must be selected as the default playback and recording device in Windows Audio Settings.
- On the Windows toolbar, right-click the speaker icon and select Sounds to access Windows Audio Settings. The Sound dialog box appears.
- Click the Playback tab and set the Alienware 510H as the default device.
- Click the Recording tab and set the Alienware 510H as the default device.
- Click the Communications tab, select Do nothing, and then click Apply.
Alienware Command Center
Installing Alienware Command Center (AWCC)
Alienware Command Center (AWCC) provides a single interface to transform your Windows computer into an enhanced gaming environment. To use AWCC features, uninstall Alienware Headset Center (AWHC) if already installed. AWCC is required to configure the features of the Alienware 510H 7.1 Gaming Headset.
Ensure your computer is connected to the Internet before installing AWCC. If your computer is preinstalled with AWCC 5.0 or later, you can configure your headset through FX available in AWCC.
If your computer is not preinstalled with AWCC 5.0 or later, install AWCC through Windows Update or from the Dell Support website at www.dell.com/support. AWCC requires Windows 10 version 16299 or later.
Installing AWCC through Windows Update
- Connect your Alienware USB Cable with DAC to your computer's USB port. The AWCC application downloads and installs automatically. Installation may take up to 10 minutes.
- Go to the program folder to ensure AWCC installation is complete.
- Launch AWCC and perform the following steps to download additional software components: In the Settings window, click Windows Update, then click Check for updates to check the Alienware driver update progress. If the driver update is not responding, install AWCC from the Dell Support website.
Installing AWCC from the Dell Support website
- Download the latest versions of the following applications from www.dell.com/support/drivers: Alienware Command Center, Alienware Gaming Headset driver.
- Navigate to the folder where you saved the setup files.
- Double-click the setup file and follow the on-screen instructions to install the application.
? NOTE: You can customize headset features using the Alienware Command Center.
Using the headset
Adjusting the headset
Adjust the ear pads for an optimal fit. When using the retractable microphone, position it approximately two centimeters (2 cm) away from your mouth. Illustrations show adjusting ear pads and microphone placement.
The earcups can be rotated to wear the headset around the neck comfortably or for easier storage. An illustration shows the earcups rotated.
Adjusting the volume
Use the volume control wheel on the audio cable or the volume (+/-) buttons on the USB cable with DAC to adjust speaker volume. On the audio cable, scroll the wheel up to increase volume and down to decrease. On the USB cable with DAC, press the (+) button to increase volume and the (-) button to decrease.
Illustrations show the inline controls for the audio cable and the USB cable with DAC, indicating volume adjustment.
Muting/unmuting the microphone
Slide the microphone mute switch on the audio cable or the USB cable with DAC down to mute the microphone. Slide it up to unmute. Illustrations show the mute switch and its effect on the microphone icon (crossed out when muted).
? NOTE: When using the USB cable with DAC, you may hear an audio prompt ("Mute") when sliding the microphone mute switch down, indicating the microphone is in mute.
Replacing the ear pads
The ear pads can be removed and replaced if necessary. To remove, hold the ear pads firmly, rotate counter-clockwise, and then pull them away from the headset. To replace, fit them around the edges of the earcup firmly and rotate them into position. Diagrams illustrate the removal and replacement process.
Wired Headset (有线耳机) AW510H
Model: HS2001
Made in China (中国制造)
Specifications
| Category | Details |
|---|---|
| General | |
| Model number | AW510H |
| Supported operating systems | Windows 10, Windows 11 |
| Physical characteristics | |
| Weight (headset only) | 370 (+/- 5) g |
| Dimensions (headset only) | 217.50 mm x 202 mm x 104 mm |
| Washable item | None (general cleaning with damp cloth) |
| Environmental | |
| Operating temperature | 5°C to 40°C (41°F to 104°F) |
| Storage temperature | -5°C to 45°C (23°F to 113°F) |
| Operating humidity | 5% to 90% relative humidity |
Troubleshooting
| Problems | Possible solutions |
|---|---|
| Headset has no sound |
|
| The person on the other end cannot hear me |
|
| Abnormal sound is coming out of the headset |
|
| Unbalanced sound in the headset |
|
| Microphone picks up too much background noise |
|
| Microphone mute is not working when connected with audio cable | Ensure that the microphone mute switch on the audio cable is set to MUTE OFF. |
| Microphone works intermittently or cannot be heard by the other party |
|
Warranty information
Limited warranty and return policies
The Alienware 510H 7.1 Gaming Headset carries a 2-year limited hardware warranty. If purchased together with a Dell computer, it will follow the system warranty.
For U.S. customers:
This purchase and your use of this product are subject to Dell's end user agreement, which you can find at www.dell.com/terms. This document contains a binding arbitration clause.
For European, Middle Eastern and African customers:
Dell-branded products that are sold and used are subject to applicable national consumer legal rights, the terms of any retailer sale agreement that you have entered into (which will apply between you and the retailer) and Dell's end user contract terms.
Dell may also provide an additional hardware warranty – full details of the Dell end user contract and warranty terms can be found by going to www.dell.com, select your country from the list at the bottom of the "home" page, and then click the "terms and conditions" link for the end user terms or the "support" link for the warranty terms.
For non-U.S. customers:
Dell-branded products that are sold and used are subject to applicable national consumer legal rights, the terms of any retailer sale agreement that you have entered into (which will apply between you and the retailer) and Dell's warranty terms. Dell may also provide an additional hardware warranty – full details of Dell's warranty terms can be found by going to: www.dell.com/terms, select your country from the list at the bottom of the "home" page, and then click the "terms and conditions" link or the "support" link for the warranty terms.
