Ninja Foodi® 11-in-1 6.5-Qt. Pro Pressure Cooker

Owner's Guide

Thank You

Thank you for purchasing the Ninja® Foodi® 11-in-1 6.5-Qt. Pro Pressure Cooker.

Register Your Purchase: visit registeryourninja.com. Scan QR code using mobile device.

Record This Information: Model Number: __________, Serial Number: __________, Date of Purchase: __________ (Keep receipt), Store of Purchase: __________.

Tip: You can find the model and serial numbers on the QR code label on the back of the unit by the power cord.

Technical Specifications: Voltage: 120V~ 60Hz, Watts: 1460W

Important Safeguards

Household Use Only • Read All Instructions Before Use

WARNING

  1. This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
  2. Keep the appliance and its cord out of reach of children. DO NOT allow the appliance to be used by children. Close supervision is necessary when used near children.
  3. To eliminate a choking hazard for young children, discard all packaging materials immediately upon unpacking.
  4. DO NOT place appliance on a stovetop or hot surfaces or near gas or electric burner or in a heated oven.
  5. DO NOT use the appliance without the removable cooking pot installed.
  6. When removable cooking pot is empty, DO NOT heat it for more than 10 minutes, as doing so may damage the cooking surface.
  7. Children shall not play with the appliance.
  8. NEVER use electrical outlet below counter.
  9. NEVER connect this appliance to an external timer switch or separate remote-control system.
  10. DO NOT use an extension cord. A short power-supply cord is used to reduce the risk of children grabbing the cord or becoming entangled and to reduce the risk of people tripping over a longer cord.
  11. To protect against electrical shock DO NOT immerse cord, plugs, or main unit housing in water or other liquid. Cook only in the pot provided or in a container recommended by SharkNinja placed in the provided pot.
  12. Regularly inspect the appliance and power cord. DO NOT use the appliance if there is damage to the power cord or plug. If the appliance malfunctions or has been damaged in any way, immediately stop use and call Customer Service.
  13. ALWAYS ensure the appliance is properly assembled before use.
  14. Before use, ALWAYS check pressure release valve and float valve for clogging or obstruction and clean them if necessary. Check to make sure the float valve on the pressure lid moves freely. Foods such as apple sauce, cranberries, pearl barley, oatmeal or other cereals, split peas, noodles, macaroni, rhubarb, or spaghetti can foam, froth, and splutter when pressure cooked, clogging the pressure release valve. These and similar expanding foods (such as dried vegetables, beans, grains, and rice) should not be cooked in a pressure cooker, except when following a Ninja Foodi recipe.
  15. DO NOT cover the air intake vent, air exhaust vent or electrical outlet while crisping lid is closed. Doing so will prevent even cooking and may damage the unit or cause it to overheat.
  16. To prevent risk of explosion and injury, use only SharkNinja silicone rings. Make certain silicone ring is installed and lid is properly closed before operating. DO NOT use if torn or damaged. Replace silicone ring before using.
  17. Before placing removable cooking pot into the cooker base, ensure pot and cooker base are clean and dry by wiping with a soft cloth.
  18. This appliance is for household use only. DO NOT use this appliance for anything other than its intended use. DO NOT use in moving vehicles or boats. DO NOT use outdoors. Misuse may cause injury.
  19. Intended for worktop use only. Ensure the surface is level, clean and dry. DO NOT move the appliance when in use.
  20. DO NOT use accessory attachments not recommended or sold by SharkNinja. DO NOT place accessories in a microwave, toaster oven, convection oven, or conventional oven or on a ceramic cooktop, electric coil, gas burner range, or outdoor grill. The use of accessory attachments not recommended by SharkNinja may cause fire, electric shock, or injuries.
  21. When using this appliance, provide adequate space above and on all sides for air circulation.
  22. ALWAYS follow the maximum and minimum quantities of liquid as stated in instructions and recipes.
  23. NEVER use SLOW COOK setting without food and liquids in the removable cooking pot.
  24. DO NOT use this appliance for deep frying.
  25. DO NOT cover the pressure valves.
  26. DO NOT sauté or fry with oil while pressure cooking.
  27. Prevent food contact with heating elements. DO NOT overfill or exceed the MAX fill level of the pot and the Cook & Crisp Basket or Plate. Overfilling may cause personal injury or property damage or affect the safe use of the appliance.
  28. When pressure cooking foods that expand (such as dried vegetables, beans, grains, rice, etc.). DO NOT fill pot more than halfway, or as otherwise instructed in a Ninja® Foodi® recipe.
  29. DO NOT use this unit to cook instant rice.
  30. Electrical outlet voltages can vary, affecting the performance of your product. To prevent possible illness, use a thermometer to check that your food is cooked to the temperatures recommended.
  31. DO NOT place the appliance near the edge of a worktop during operation.
  32. To avoid possible steam damage, place the unit away from walls and cabinets during use.
  33. Should the unit emit black smoke, unplug immediately and wait for smoking to stop before removing the cooking pot and Cook & Crisp™ Basket or Plate.
  34. DO NOT touch hot surfaces. Appliance surfaces are hot during and after operation. To prevent burns or personal injury, ALWAYS use protective hot pads or insulated oven mitts and use available handles and knobs.
  35. Extreme caution must be used when the cooker contains hot food or hot liquids and/or if the cooker is under pressure. Improper use, including moving the cooker, may result in personal injury such as serious burns. When using this appliance to pressure cook, ensure the lid is properly assembled and locked into position before use. Food are under extreme pressure during pressure cooking. Failure to follow all instructions regarding proper usage of the product may result in unintended contact with hot foods or liquids that have been pressurized, resulting in serious burns.

SAVE THESE INSTRUCTIONS

Parts & Accessories

Diagram Description: The diagram shows various components of the Ninja Foodi. Part A is the Cook & Crisp™ Plate, a flat circular plate. Part B is the Nesting Broil Rack, a two-tiered rack. Part C is the 5-Quart Removable Cooking Pot, a cylindrical pot. Part D is the Crisping Lid, which is hinged and covers the top. Part E is a Heat Shield. Part F is the Control Panel, located on the front of the unit. Part G is the Cooker Base. Part H is the Pressure Lid, which seals the pot. Part I is the Pressure Release Valve on top of the lid. Part J is the Float Valve, located near the pressure release valve. Part K is the Silicone Ring, which seals the lid. Part L is the Anti-Clog Cap, a small piece that fits over the float valve. Part M is the Air Outlet Vent, typically on the side or back. Part N is the Condensation Collector, a small tray that attaches to the lid or base.

Using the Control Panel

Diagram Description: The control panel features a digital display showing time (HH:MM) and temperature (e.g., 390°F). Below the display are function buttons arranged in rows: Pressure, Steam, Slow Cook, Yogurt, Sear/Sauté, Sous Vide, Air Crisp, Bake/Roast, Broil, Dehydrate. There are also operating buttons: TEMP arrows (up/down), TIME arrows (up/down), START/STOP, and KEEP WARM. The POWER button is separate.

Note: Control panel may differ per model.

Function Buttons:

Operating Buttons:

Note: The temperature and time can be adjusted anytime during cooking by using the up and down TEMP and TIME arrows. The unit will then resume at those settings.

Before First Use

  1. Remove and discard any packaging material, promotional labels, and tape from the unit.
  2. Please pay particular attention to operational instructions, warnings, and important safeguards to avoid any injury or property damage.
  3. Wash the pressure lid, silicone ring, removable cooking pot, Cook & Crisp™ Plate, and condensation collector in hot, soapy water, then rinse and dry thoroughly. NEVER clean the cooker base in the dishwasher. Inspect the pressure lid to ensure there is no debris blocking the valves.
  4. The silicone ring is reversible and can be inserted in either direction. Insert the silicone ring around the outer edge of the silicone ring rack on the underside of the lid. Ensure it is fully inserted behind the silicone ring rack.

Removing & Reinstalling the Anti-Clog Cap

Diagram Description: A close-up view of the underside of the pressure lid showing the anti-clog cap. The cap is shown being twisted off by holding it between thumb and index finger and rotating the wrist.

Make sure that the anti-clog cap is in the correct position before using the pressure lid. The anti-clog cap protects the inner valve of the pressure lid from clogging and protects users from potential food splatters. It should be cleaned after every use with a cleaning brush. To remove, hold the anti-clog cap between your thumb and bent index finger, then rotate your wrist clockwise to remove.

Installing the Condensation Collector

Diagram Description: An illustration showing the condensation collector being slid into place on the cooker base.

The condensation collector comes installed in the unit. Slide it out to remove for washing after each use.

Note: Prior to each use, make sure the silicone ring is well seated in the silicone ring rack and the anti-clog cap is mounted properly on the pressure release valve.

Using Your Foodi® 11-in-1 6.5-Qt. Pro Pressure Cooker

Swap the Top

The two lids allow you to seamlessly transition between all your favorite cooking methods. Use the pressure lid to tenderize, then use the crisping lid to crisp up your food.

Using the Crisping Lid

The crisping lid is permanently attached to the unit by a hinge. The lid can be opened when using the AIR CRISP and BAKE/ROAST functions, allowing you to check on or toss ingredients. When the lid is opened, cooking will stop and the timer will pause. When the lid is closed, cooking and the timer will resume.

Using the Cooking Functions with the Crisping Lid

To turn on the unit, plug the power cord into a wall outlet, then press the Power button.

Air Crisp

Diagram Description: The unit is shown with the crisping lid open, and the Cook & Crisp™ Plate placed inside the cooking pot.

  1. With the pot installed, place the Cook & Crisp™ Plate into the pot.
  2. Press the AIR CRISP button. The default temperature setting will display. Use the up and down TEMP arrows to set a temperature between 300°F and 400°F.
  3. Use the up and down TIME arrows to set the cook time in minute increments up to 1 hour.
  4. Add ingredients to the pot. Close the lid and press the START/STOP button to begin cooking.
  5. During cooking, you can open the lid and toss ingredients with silicone-tipped tongs for even browning as needed. When done, close lid. Cooking will automatically resume after lid is closed.
  6. When cook time is complete, the unit will beep and display "End".

Bake/Roast

  1. Place ingredients in the pot or into the accessory called for in the recipe (then place accessory in the pot). Close the lid and press the START/STOP button to begin cooking.
  2. Press the BAKE/ROAST button. The default temperature setting will display. Use the up and down TEMP arrows to set a temperature between 250°F and 400°F.
  3. Use the up and down TIME arrows to set the cook time in 1-minute increments up to 1 hour, and in 5-minute increments from 1 hour to 4 hours.
  4. When cook time is complete, the unit will beep and display "End".

Note: If running for less than one hour the clock will count down by minutes and seconds. If running for more than one hour, the clock will count down by minutes only.

Note: It is recommended to let the unit preheat for 5 minutes before adding ingredients. If preheating, before step 3, close the lid, and press the START/STOP button to begin.

Using Your Foodi® 11-in-1 6.5-Qt. Pro Pressure Cooker – Cont.

Broil

  1. Place the nesting broil rack in the pot and follow directions per recipe.
  2. Place ingredients on the rack, then close the lid.
  3. Press the BROIL button.

Note: There is no temperature adjustment when using the Broil function.

4 Use the up and down TIME arrows to set the cook time in minute increments up to 30 minutes.

Dehydrate

Note: The DEHYDRATE function is not included on all models.

  1. Place the ingredients on the bottom of the Cook & Crisp™ Plate.
  2. Press the DEHYDRATE button. The default temperature setting will display. Use the up and down TEMP arrows to choose a temperature between 80°F and 195°F.
  3. Use the up and down TIME arrows to set the cook time in 15-minute increments up to 12 hours.
  4. Press the START/STOP button to begin dehydrating.
  5. When cook time is complete, the unit will beep and display "End".

Note: For five levels of capacity, use the dehydrating rack* directly in the cooking pot.

*Dehydrating rack sold separately on ninjaaccessories.com.

Familiarizing Yourself With Pressure Cooking

Note: To reduce the risk of injury from unintended contact with hot foods, liquids and steam when pressure cooking, you must review and follow all warnings on pages 2-5. Failure to follow these safeguards increases your risk of experiencing a burn.

In order to familiarize yourself with pressure cooking, it is highly recommended for first-time users to do an initial run.

  1. Place the pot in the cooker base and add 2 cups room-temperature water to the pot.
  2. Assemble the pressure lid by aligning the arrow on the front of the lid with the arrow on the front of the cooker base. Then turn the lid clockwise until it locks into place.
  3. Make sure the pressure release valve on the lid is in the SEAL position.
  4. Press the PRESSURE button, the unit will default to high (Hi) pressure. Set the time to 2 minutes and press the START/STOP button to begin.
  5. The unit will begin building pressure, indicated by PRE. The unit will begin counting down when it is fully pressurized.
  6. When the countdown is finished, the unit will beep, automatically switch to Keep Warm mode, and begin counting up.
  7. Turn the pressure release valve to the VENT position to quick release the pressurized steam. A quick burst of steam will spurt out of the pressure release valve. When steam is completely released and the float valve drops down, the unit will be ready to open.

Natural Pressure Release vs. Quick Pressure Release

Natural Pressure Release: Once pressure cooking is complete, the pressure will start to naturally release as the unit cools down. During this time, the unit will switch to Keep Warm mode. When natural pressure release is complete, the float valve will drop down.

Note: Press the KEEP WARM button if you would like to turn Keep Warm mode off.

Quick Pressure Release: Use ONLY when called for in a recipe. When cooking is complete, the unit will switch to Keep Warm mode. Turn the pressure release valve to the VENT position to instantly release pressure through the valve. When quick pressure release is complete the float valve will drop down. Even after releasing pressure, some steam will remain in the unit and will escape when the lid is opened. Lift and tilt it away from you, making sure no condensation drips into the cooker base.

Pressurizing

As pressure builds in the unit, the control panel will display PRE. Pressurizing time varies, depending on the amount of ingredients and liquid in the pot. As the unit pressurizes, the lid will lock as a safety measure, and it will not unlock until pressure is released. Once the unit has reached full pressure. The cooking cycle will begin and the timer will start counting down.

Installing & Removing the Pressure Lid

Diagram Description: Illustrations show how to place the pressure lid onto the cooker base, aligning indicators, and turning it clockwise to lock. It also shows turning counter-clockwise to unlock and lifting at an angle.

Place the pressure lid on top of the unit with the on the lid and the on the base lined up evenly. Turn the lid clockwise until it locks in place.

To unlock the pressure lid, turn it counterclockwise. Lift the lid at an angle to prevent splatter. Do not lift the lid straight up.

Note: The pressure lid will not unlock until the unit is completely depressurized.

Using the Cooking Functions with the Pressure Lid

To turn on the unit, plug the power cord into a wall outlet, then press the Power button.

Pressure

  1. Install the cooking pot in the cooker base. Place ingredients and at least 1/2 cup of liquid in the pot, including an accessory if your recipe calls for it. Do not exceed the line marked PRESSURE MAX when pressure cooking.
  2. Install the pressure lid (see section titled Installing & Removing the Pressure Lid).
  3. Press the PRESSURE button. The default pressure level will display. Use the up and down TEMP arrows to select either Hi or Lo.
  4. Use the up and down TIME arrows to set the cook time 1-minute increments up to 1 hour, and in 5-minute increments from 1 hour to 4 hours.
  5. Press the START/STOP button. The display will show PRE during this time. When the unit reaches the proper temperature, the time you set will begin counting down.
  6. When cook time is complete, the unit will beep, automatically switch to Keep Warm mode, and start counting up from 00:00.
  7. Let the unit naturally release pressure or, if the recipe instructs, turn the pressure release valve to the VENT position, quickly releasing steam through the valve.

Note: When cooking rice, beans, or other ingredients that expand, do not fill the pot more than halfway.

Note: After cooking is complete, you may press the KEEP WARM button to turn the Keep Warm mode off.

Note: If running for less than 1 hour the clock will count down by minutes and seconds. If running for more than an hour, the clock will count down by minutes only.

Steam

  1. Install the cooking pot in the cooker base. Add at least 1 cup of liquid (or the amount stated in your recipe) to the pot, then place the Cook & Crisp™ Plate with ingredients in the pot.
  2. Follow the steps provided earlier to install the pressure lid. Turn the pressure release valve to the VENT position.
  3. Press the STEAM button. Use the up and down TIME arrows to set the cook time in minute increments up to 30 minutes.
  4. Press the START/STOP button.

5 The unit will automatically preheat to bring the steaming liquid to a boil. The display will show PRE during this time. When the unit reaches the proper temperature, the time you set will begin counting down.

6 When cook time is complete, the unit will beep and automatically switch to Keep Warm mode. If the float valve pops up, wait for it to drop and then you can open the lid.

Note: After cooking is complete, you may press the KEEP WARM button to turn the Keep Warm mode off.

Note: There is no temperature adjustment available or necessary when using the Steam function.

Slow Cook

  1. Install the cooking pot in the cooker base. Place ingredients in the pot. DO NOT exceed the line marked MAX when slow cooking.
  2. Install the pressure lid (see section titled Installing & Removing the Pressure Lid).
  3. Press the SLOW COOK button. The default temperature setting will display. Use the up and down TEMP arrows to select either Slow Cook HIGH or LOW.
  4. Use the up and down TIME arrows to set the cook time in 15-minute increments up to 12 hours.
  5. Press the START/STOP button to begin cooking.

Note: The Slow Cook Hi (High) time setting may be adjusted anywhere between 4 and 12 hours; the Slow Cook Lo (low) time setting may be adjusted anywhere between 6 and 12 hours.

6 When cook time is complete, the unit will beep and automatically switch to Keep Warm mode.

Note: After cooking is complete, you may press the KEEP WARM button to turn the Keep Warm mode off.

Yogurt

  1. Add desired amount of milk to the pot.
  2. Install the pressure lid (see section titled Installing & Removing the Pressure Lid).
  3. Press YGRT and then the TEMP arrows up or down to select FER (ferment).
  4. Press the TIME arrows to adjust the incubation time in 30-minute increments between 8 and 12 hours.

Note: If you prefer to pasteurize, cool, and add cultures not using the unit, skip steps 1-9. Instead press the TEMP up arrow to select FER (ferment), press the TIME arrows to select desired incubation time, then press START/STOP to begin.

5 Press START/STOP to begin pasteurization.

6 Unit will display BOIL while pasteurizing. When pasteurization temperature is reached, the unit will beep and display COOL.

7 Once the milk has cooled, the unit will display ADD and STIR in succession.

8 Remove the pressure lid and skim the top of the milk.

9 Add yogurt cultures to milk and stir to combine. Install the pressure lid, turn the pressure release valve to the VENT position, then press START/STOP to begin incubation process.

10 The display will begin counting down. When incubation time is complete, the unit will beep and display "End".

11 Chill yogurt up to 12 hours before serving.

Note: Selecting a longer time will lead to tangier yogurt with a thicker consistency. Use 12 hours to achieve Greek-style yogurt.

Sear/Saut

  1. Install the cooking pot in the cooker base.
  2. Press the SEAR/SAUTÉ button. The default temperature setting will display. Use the up and down TEMP arrows to select one of the setting options: LO, LO:MD, MD, MD:HI, HI
  3. Press the START/STOP button to begin cooking.

4 To turn off the Sear/Sauté function, press the START/STOP button. To switch to a different cooking function, press the corresponding function button.

Note: You can use this function with either the crisping lid in the open position or the pressure lid with the pressure release valve in the VENT position.

Note: ALWAYS use nonstick utensils in the cooking pot. DO NOT use metal utensils, as they will scratch the nonstick coating on the pot.

Note: There is no time adjustment available or necessary when using the Sear/Sauté function.

Sous Vide

Note: For best results when using the Sous Vide function, do not use the unit prior and do not add warm water.

  1. Install the cooking pot in the cooker base. Add 12 cups of room-temperature water to the pot.
  2. Press the SOUS VIDE button. The default temperature setting will display. Use the up and down TEMP arrows to set a temperature between 120°F and 190°F.
  3. The cook time will default to 3 hours. Use the up and down TIME arrows to set the cook time in 15-minute increments up to 12 hours, and then 1-hour increments from 12 hours to 24 hours.
  4. Install the pressure lid (see section titled Installing & Removing the Pressure Lid). Turn the pressure release valve to the VENT position.

Notes: It can take up to 10 minutes for the unit to preheat. Prepare up to 3 pounds of ingredients during this time by seasoning them, then placing each portion in a single-use resealable plastic bag.

For cook times of 4+ hours with a temperature above 160°F, double-bag each portion of food or wrap in plastic wrap before placing in the single-use resealable bag. This will help protect food during the long period of submersion.

5 Press the START/STOP button to begin preheating.

6 The unit will beep when preheat is complete and ADD FOOD will show on the display. Remove pressure lid and place bags in the water using the water displacement method: Working with one bag at a time, leave a corner of the bag unzipped--as you slowly lower the bag into the water, the pressure of the water will force the air out of the bag. When just the bag's seal is above the water line, finish closing the bag, making sure no water gets inside. Keep the bag's seal just above the water line.

7 Reinstall the pressure lid and ensure the pressure release valve is in the VENT position.

8 When cook time is complete, the unit will beep. Carefully remove bags from the water with silicone-tipped tongs.

Notes: If the food you have cooked is not going to be consumed immediately, plunge the bags into ice water to reduce temperature quickly, then keep food refrigerated.

When reheating food that has been cooked using the Sous Vide function, use the Sous Vide function again. After preheating the water, add food in the resealable bags and cook approximately 15-20 minutes using the desired cook temperature.

Sous vide is almost always the first step in the cooking process. Foods should be finished by using a dry heat method such as broiling, sautéing, roasting, or air frying.

Cleaning & Maintenance

Cleaning: Dishwasher & Hand-Washing

The unit should be cleaned thoroughly after every use.

  1. Unplug the unit from the wall outlet before cleaning.
  2. To clean the cooker base and the control panel, wipe them clean with a damp cloth.
  3. The pressure lid, cooking pot, silicone ring, deluxe reversible rack, Cook & Crisp™ Basket, and detachable diffuser can be washed in the dishwasher.

Note: NEVER put the cooker base in the dishwasher, or immerse it in water or any other liquid.

  1. The pressure release valve and anti-clog cap, can be washed with water and dish soap.

Note: DO NOT take apart the pressure release valve or float valve assembly.

  1. To clean the crisping lid, wipe it down with a wet cloth or paper towel after the heat shield cools.
  2. If food residue is stuck on the cooking pot, deluxe reversible rack, or Cook & Crisp Basket, fill the pot with water and allow it to soak before cleaning. DO NOT use scouring pads. If scrubbing is necessary, use a non-abrasive cleanser or liquid dish soap with a nylon pad or brush.
  3. Air-dry all parts after each use.

Removing & Reinstalling the Silicone Ring

Diagram Description: Illustrations show the silicone ring being pulled out of its rack on the underside of the lid, and the rack itself.

To remove the silicone ring, pull it outward, section by section, from the silicone ring rack. The silicone ring is reversible and can be installed with either side facing up. To reinstall, press it down into the rack section by section.

After use, remove any food debris from the silicone ring and anti-clog cap.

Keep the silicone ring clean to avoid odor. Washing it in warm, soapy water or in the dishwasher can remove odor. However, it is normal for it to absorb the smell of certain acidic foods. It is recommended to have more than one silicone ring on hand. You can purchase additional silicone rings on ninjaaccessories.com.

NEVER pull out the silicone ring with excessive force, as that may deform it and the rack and affect the pressure-sealing function. A silicone ring with cracks, cuts, or other damage should be replaced immediately.

Troubleshooting Guide

Why is my unit taking so long to come to pressure? How long does it take to come to pressure?

Why is the time counting down so slowly?

How can I tell when the unit is pressurizing?

There is a lot of steam coming from my unit when using the Steam function.

Why can't I take the pressure lid off?

Is the pressure release valve supposed to be loose?

The unit is hissing and not reaching pressure.

The unit is counting up rather than down.

How long does the unit take to depressurize?

Error Messages:

Helpful Tips

Replacement Parts

To order additional parts and accessories, visit ninjaaccessories.com or contact Customer Service at 1-877-646-5288. We ask that you register your product online at registeryourninja.com and have the product on hand when you call, so we may better assist you.

Shark NINJA ONE (1) YEAR LIMITED WARRANTY

The One (1) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable.

SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owner's Guide, subject to the following conditions and exclusions:

What is covered by this warranty?

  1. The original unit and/or non-wearable parts deemed defective, in SharkNinja's sole discretion, will be repaired or replaced up to one (1) year from the original purchase date.
  2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is later. SharkNinja reserves the right to replace the unit with one of equal or greater value.

What is not covered by this warranty?

  1. Normal wear and tear of wearable parts (including removable pot, silicone ring, lids, racks, plates, etc.) that require regular maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this warranty. Replacement parts are available for purchase at ninjaaccessories.com.
  2. Any unit that has been tampered with or used for commercial purposes
  3. Damage caused by misuse, abuse, negligent handling, failure to perform required maintenance (e.g., failure to keep the main unit, pressure lid, and crisping lid clear of food spills and other debris), or damage due to mishandling in transit.
  4. Consequential and incidental damages.
  5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the repair is performed by a repair person not authorized by SharkNinja.
  6. Products purchased, used, or operated outside North America.

How to get service

If your appliance fails to operate properly while in use under normal household conditions within the warranty period, visit ninjakitchen.com/support for product care and maintenance self-help. Our Customer Service Specialists are also available at 1-877-646-5288 to assist with product support and warranty service options. So we may better assist you, please register your product online at registeryourninja.com and have the product on hand when you call.

SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of $19.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.

How to initiate a warranty claim

You must call 1-877-646-5288 to initiate a warranty claim. You will need the receipt as proof of purchase. We also ask that you register your product online at registeryourninja.com and have the product on hand when you call, so we may better assist you. A Customer Service Specialist will provide you with return and packing instruction information.

How state law applies

This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

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Comprehensive instructions and safety guidelines for the Ninja Foodi Max Multi-Cooker (Model OP500UK). This guide covers setup, operation of various cooking functions including Air Crisp, Grill, Bake/Roast, Dehydrate, Pressure Cook, Steam, Slow Cook, Yogurt, and Sear/Sauté, along with details on parts, accessories, maintenance, and troubleshooting.
Preview Ninja Foodi MAX SmartLid Multi-Cooker User Guide
A guide to using the Ninja Foodi MAX 15-in-1 SmartLid Multi-Cooker, covering assembly, modes, functions, and cooking tips.