Intelbras VHD 3230 B G8/VHD 3230 D G8 User Manual
Introduction
Congratulations on acquiring an Intelbras product with quality and security. The VHD 3230 B G8 and VHD 3230 D G8 cameras offer Full HD (1080p) resolution for high-quality images with greater sharpness. In low-light conditions, the active infrared device ensures excellent image definition in black and white mode, with automatic switching between modes. These cameras are Multi HD®, compatible with HDCVI, AHD-H, HDTVI (v2.0), and analog technologies. Switching between these technologies can be done via VHD Control¹, OSD menu, or Tester 3000 MT.
¹ VHD Control is a tool that does not accompany the product and must be purchased separately.
Safety and Precautions
Symbol Meanings
! The exclamation point within an equilateral triangle alerts the user to important operation and maintenance instructions accompanying the appliance.
⚡ The lightning bolt with an arrow symbol within an equilateral triangle alerts the user to the presence of dangerous voltage inside the product, which may be sufficient to cause an electric shock.
General Guidelines
- Read the user manual: all safety and operation instructions should be read before operating the appliance and kept for future reference.
- Transport safety: significant pressure or violent vibrations are not permitted during transport, storage, or installation.
- Electrical safety: all installation and operation must comply with local electrical safety standards. Intelbras assumes no obligation or responsibility for fires or electric shocks caused by improper handling and installation.
- Handling: do not disassemble the camera or touch its internal parts, as this will void the warranty. Do not drop the camera, as it may be damaged, and do not expose it to shocks or vibrations.
- Cleaning: disconnect the camera's power before cleaning. Do not use liquid or aerosol cleaning products. Use only a damp cloth with water for cleaning. Cleaning should only be done on the exterior.
- Power sources: this product should only be operated with the power supply indicated in the technical specifications.
- Installation: do not install the camera on unstable surfaces, as a fall may damage it. The camera should be installed in a location protected against exposure to flammable, explosive, or corrosive substances. Do not point the camera at the sun, as this can damage the image sensor and cause distortions in the filmed images. Do not install the camera in locations where the internal temperature of the equipment exceeds the permitted levels. Avoid exposing the camera to magnetic fields and electrical signals. If installed on a metallic surface, insulate its base to prevent direct contact with the metal.
- Connections: do not make connections not recommended by the manufacturer, as there is a risk of fire, electric shock, or injury.
- Overload: do not overload electrical outlets and extensions. This can cause fire or electric shock.
- Technical assistance: do not attempt to repair this product by opening or removing the cover, as this will void the warranty and can be dangerous. All assistance should be performed by Intelbras' authorized network.
- Follow warnings: follow all instructions indicated in the manual.
- LGPD - Data processing by Intelbras: Intelbras does not access, transfer, capture, or perform any type of personal data processing from this product.
Product Information
Detailed View
VHD 3230 D G8:
[Diagram showing dimensions: 93.4 mm, 78 mm]
VHD 3230 B G8:
[Diagram showing dimensions: 157.6 mm, 82.3 mm, 69.8 mm, 59.1 mm]
Installation
3.1. VHD 3230 D G8
[Diagram showing camera components: Mounting surface, Bushings, Base, Mounting screws, Dome, Inner ring, Outer ring]
To install the camera, follow the procedure:
- Separate the dome and base from the camera rings by rotating the outer ring counterclockwise.
- Fix the camera base along with the dome onto a stable surface using the provided screws and bushings. Remember to adjust the BNC cable connected to the dome so it fits into the base's cable guide.
- Fit the inner ring to the dome, ensuring the ring's opening does not obstruct the camera's view.
- Fit the outer ring to the camera. Before fixing it to the camera base, adjust the desired filming angle by positioning the dome and inner ring until the desired view is obtained. Then, rotate the outer ring clockwise to secure the camera to its base.
3.2. VHD 3230 B G8
[Diagram showing camera components: Camera, Mounting screws, Bushings, Mounting surface, Support screws]
To install the camera, follow the procedure:
- Place the camera in the desired installation location.
- Pass the cable through the guide behind the support.
- Secure the camera in the chosen location using the provided bushings and screws.
- Unscrew the support screws shown in the following image, adjust the camera's position to cover the exact area to be monitored by rotating the support and camera body, and then tighten the screws.
3.3. Electrical Connections
To make the electrical connections, follow the procedure:
- Connect the video cable with the BNC connector.
- Connect a 12 Vdc stabilized power supply (not included) to the camera's power connector.
| Connector BNC | Power Supply |
| Video | P4 Connector + 12 Vdc |
After completing the connections, ensure the voltage reaching the camera is between 10.8 and 13.2 V. Measure this with the IR LEDs on. If the voltage is outside the specifications, replace the cables with a larger gauge or install the power supply closer to the camera.
ATTENTION! Do not cut or damage the camera's power and video connectors, as this can cause noise and poor contact, impairing product performance and voiding the warranty. When the product is installed in outdoor environments, insulate the camera connectors with electrical tape.
3.4. Special Precautions
As these cameras use HD technology with the same structure as conventional analog systems, HDCVI systems require attention to the following points:
- It is recommended to use Intelbras baluns with and without power. Using other brands and models may cause noise and interference in the image¹.
- It is recommended to use individual power supplies located near the cameras to minimize noise and interference in the image. Pay attention to the quality of the power supply used during installation.
- Installing high-definition cameras requires greater care with connectors and splices to avoid impedance mismatch and, consequently, image interference, such as object duplication (shadows). Therefore, pay attention to the quality of connectors, baluns, and splices².
- If, after installation, noise and interference are observed in the image caused by the power supply, it is suggested to use the Intelbras XHD 1000 active filter.
- Environments with high incidence of RF signals - such as locations near cell towers or radio and television stations - can interfere with the product's operation, and the product may also interfere with equipment present in such environments.
- Intelbras does not approve the use of fiber optic cabling for product installation, as this type of cable may cause image interference.
- It is not recommended to use supports or shields with the product, as this type of accessory can cause problems in the IR operation and interfere with the images.
- In installations with long distances, consider changes in image quality and do not exceed the limits indicated in the following tables.
| Technology | UTP³ | Coaxial⁴ |
|---|---|---|
| HDCVI | 200 m | 300 m |
| AHD | 150 m | 250 m |
| HDTVI | 150 m | 250 m |
| Analog (SD) | 200 m | 300 m |
³ Maximum distance obtained in laboratory tests using CAT5-e cable homologated by Anatel.
⁴ Maximum distance obtained in laboratory tests using 4 mm coaxial cable with 85% copper mesh homologated by Anatel.
Avoid placing the camera's video cable in the same conduit as electrical wiring or near equipment with electromagnetic radiation/induction, such as electric fences and motors.
ATTENTION! Pay attention to the type of lighting at the installation location. Ensure that the lamps operate at 60 Hz to avoid image oscillation problems.
Operation
4.1. Technology Selection
The VHD cameras feature Multi HD technology, allowing the user to select the desired technology (HDCVI/AHD-H/HDTVI (v2.0)/analog) at the time of product installation. Technology selection can be made via the OSD menu, Intelbras VHD Control¹, or Tester 3000 MT.
To change the technology via the OSD menu, follow these steps:
- Access the camera's main menu.
- Access Advanced.
- Access Video Output.
- Select the camera's technology (HDCVI - AHD - HDTVI - CVBS (analog)).
[Image of the OSD menu showing options like Video Format, Resolution, Backlight, Image Adjustment, White Balance, Day/Night, Language, Advanced, Default, Exit]
Attention when changing technologies:
- HDCVI - AHD - HDTVI: The DVR must be compatible with the chosen technology. Otherwise, the product will not function correctly, and VHD Control will be necessary to revert to the correct technology.
- CVBS (analog): When switching to analog mode, VHD Control will be necessary to revert to an HD technology.
To select the technology using the Intelbras VHD Control¹, connect the device between the camera's BNC cable and the DVR, as shown in the following diagram:
[Diagram showing VHD Control connected between camera and DVR]
¹ This tool does not accompany the product.
It is also possible to select the technology by connecting the VHD Control only to the camera. In this configuration, pay attention to the color of each technology displayed on the device. After connecting, press the Enter button for the device to exit standby mode, then press one of the four buttons for 10 seconds until the technology changes as needed. After the change, the VHD Control's Enter button will indicate the selected technology by activating a colored LED, as shown in the table below:
| Technology | Color |
|---|---|
| HDCVI | Orange |
| AHD | Blue |
| HDTVI | Green |
| CVBS (analog) | Red |
ATTENTION!
- After selecting the technology, disconnect the VHD Control from the camera.
- If the installation cabling is not in good condition, select the camera's technology with the VHD Control connected directly to it.
- Technology changes should always be made with the camera in Day mode (color).
4.2. Menu Navigation
To access the camera's OSD menu, ensure your DVR is compatible with this function. For Intelbras DVRs, follow the procedure below:
- Before starting camera control, it is necessary to make some parameter adjustments in the Intelbras HDCVI DVR, if the DVR does not do it automatically.
- Access the DVR's menu that adjusts PTZ control parameters and set the control mode to HDCVI and the protocol to INTELBRAS-1.
4.3. OSD Menu Functions
Cameras VHD 3230 B G8 and VHD 3230 D G8
[Image of the main menu with options like Video Format, Resolution, Backlight, Image Adjustment, Exposure, White Balance, Day/Night, Language, Advanced, Default, Exit]
Image Adjustments
| Function | Description |
|---|---|
| Video Format | Allows switching between NTSC and PAL video formats. |
| Resolution | Sets the video resolution. |
| Backlight | This menu allows selecting the backlight mode that best suits the environment where the camera is installed. Available options are BLC/DWDR/HLC and Off.
|
| Image Adjustment | Submenu with options for camera image adjustments. |
| Exposure | Submenu with options for adjusting the camera sensor's exposure. |
| White Balance | Allows selecting a profile to define how the camera will compensate for the image's white balance. Manual adjustment requires technical knowledge and skills and usually takes a lot of time to achieve good accuracy. The Auto option allows all this control to be done automatically. The other profiles are indicated for monitoring specific environments with little variation: indoor, outdoor, day, or night. |
| Day/Night | Function to determine how the camera will display colors in the presence and/or absence of light:
|
| Language | Sets the menu language. Available options are English and Portuguese. |
| Advanced | Submenu with options that define the camera's configuration parameters. |
| Default | Used to reset the camera to factory defaults. |
| Exit | Exits the OSD menu. |
Image Adjustments
| Mode | Sharpness | Brightness | Contrast | Saturation | Chroma | Gamma | 2DNR | Back |
|---|---|---|---|---|---|---|---|---|
| Default | 11 | 7 | 8 | 12 | 7 | 7 | 7 | Back |
| Function | Description |
|---|---|
| Image Mode | Allows selection between three profiles with fixed and predefined image adjustment values: default, soft, and vivid. |
| Sharpness | Adjusts image sharpness. Changing the value alters the definition and color presentation. The main configuration usually does not need to be changed. |
| Brightness | Adjusts image brightness. A higher value results in brighter video. Changing the value adjusts the bright and dark sections of the video accordingly. This function can be used when the entire video is too dark or too bright. Note that the video may become blurry when the brightness level is high. |
| Contrast | Adjusts image contrast. This function can be used when the video brightness is acceptable, but the contrast is not. Note that the video may become blurry when the value is too low. If this value is too high, the dark sections of the video may lack brightness, while the bright sections may be overexposed. |
| Saturation | Adjusts image tonal range. Changing the value adjusts the tonal range but does not affect video brightness. There is a default value according to sensor sensitivity. The main configuration usually does not need to be changed. |
| Chroma | Adjusts image color gain. A higher value results in stronger colors. This function does not affect overall video brightness. If the selected value is too high, the color may become too intense. For the gray part of the video, distortion may occur if the white balance is not accurate. Note that video quality may decrease if the value is too low. |
| Gamma | Electronic correction performed by the camera's circuits to balance brightness. Adjusting the level will slightly influence the composite video output voltage, changing how the monitor constructs images through the combination of red, green, and blue pixels on the screen. Higher values will provide more brightness, especially in darker grayscale areas. We do not recommend changing the parameters of this function, as it requires specific knowledge of monitor operation. |
| 2DNR | DNR (Digital Noise Reduction) reduces image graininess. Noise is significantly reduced by adjusting this function, also improving the signal-to-noise ratio and increasing horizontal resolution. The result is a clearer and sharper image even in low lighting conditions. |
Exposure
| Function | Description |
|---|---|
| Exposure Mode | Allows selection between three profiles with predefined values and specific situations: blur reduction, reduced noise, auto, and manual. In manual mode, the shutter speed can be adjusted. Shutter: The sensor's exposure time can be configured. This time is described as 1/value. For example, 60 means the sensor will be exposed to light for a period of 1 second divided by 60. The shorter the exposure time, the more frames per second (FPS) will be captured. However, as the light incidence on the sensor decreases, the image will become darker. |
| Exposure Level | Selects the sensor's exposure level to control light incidence according to the monitored environment. The higher the value, the greater the exposure and brightness. In case of image oscillations due to the type of environmental lighting, such as LED lamps, adjust the exposure level until the effect is eliminated. |
| Anti-flicker | Minimizes the flicker effect (blinking/trembling) in the image, caused by voltage fluctuations in the power grid supplying the environment's lamps. Note: If this function is changed to 50 or 60 Hz, the HLC function cannot be enabled. |
| Function | Name Cam. | Mirroring | IR | IR Intelligent | Voltage | Privacy Mask | System Info | Video Output | Back |
|---|---|---|---|---|---|---|---|---|---|
| Exposure | Auto | Auto | On | 7 | 0-15 | Off | Off | CVI | Back |
4.4. Activating Full HD Mode
- Open the compatible recorder's menu and select camera settings.
- In operation mode, select the FULL HD Mode menu.
- Enable the Enhance Encoding option and select the desired channels.
- Once configured as desired, press Save.
Note: To use Full HD mode, use a compatible recorder. Refer to the compatibility table at Intelbras.com.br.
When activating Full HD mode on any channel, Intelligent Detection and additional IP channels will be disabled.
Frequently Asked Questions
| Doubt | Possible Cause | Solution |
|---|---|---|
| Camera with no image | Improper installation | Check if the power and video cables are correctly connected and the voltage at the camera, as per this manual's instructions. |
| Camera with dark image | Inadequate monitor adjustment | Adjust screen contrast and brightness. |
| Blurred image | Dirt on the cover | Check if the front cover is dirty. |
| IR LEDs not lighting up | Ambient lighting | Check if the ambient lighting is preventing the LEDs from activating. |
| Inverted image | Installation error | Check the camera's mounting, rotate the dome until the image is correct. |
| Image with noise (interference) | Improper installation | Check if the cables and connectors are as recommended in this manual. |
| Oscillating image | Lamp operating frequency | Check if the lamps are operating at 60 Hz. If not, adjust the Anti-flicker function in the camera's menu. |
| Discharged battery symbol | Voltage below 9V | Check the cabling used, replace the power supply, and install the power supply as close as possible to the camera. |
| Full battery symbol | Voltage above 15V | Check the cabling used and replace the power supply. |
Warranty Terms
It is expressly stated that this contractual warranty is granted under the following conditions:
Customer Name:
Customer Signature:
Invoice Number:
Purchase Date:
Model:
Reseller:
Serial Number:
- All parts, pieces, and components of the product are guaranteed against manufacturing defects that may arise for a period of 1 (one) year - consisting of 90 (ninety) days of legal warranty and 9 (nine) months of contractual warranty - counted from the product purchase date by the Consumer, as stated on the product's purchase invoice, which is an integral part of this Term throughout the national territory. This contractual warranty includes the free replacement of parts, pieces, and components that present manufacturing defects, including labor costs for such repairs. If no manufacturing defect is found, but rather defects arising from use, the Consumer will bear these costs.
- Product installation must be performed according to the Product Manual and/or Installation Guide. If your product requires installation and configuration by a qualified technician, seek a reputable and specialized professional, as the costs for these services are not included in the product price.
- Upon detecting a defect, the Consumer must immediately contact the nearest Authorized Service Center listed by the manufacturer - only they are authorized to examine and remedy the defect during the warranty period. Failure to comply with this will void the warranty, as it will characterize product tampering.
- In the event the Consumer requests home service, they must contact the nearest Authorized Service Center to inquire about the technical visit fee. If the product needs to be retrieved, the costs, such as transportation and safety for the product's round trip, are the Consumer's responsibility.
- The warranty will be completely void in the occurrence of any of the following situations: a) if the defect is not due to manufacturing but is caused by the Consumer or third parties unrelated to the manufacturer; b) if the product damage results from accidents, incidents, natural agents (lightning, floods, landslides, etc.), humidity, power grid issues (overvoltage caused by accidents or excessive network fluctuations), installation/use contrary to the user manual, or from natural wear and tear of parts, pieces, and components; c) if the product has been exposed to chemical, electromagnetic, electrical, or animal (insects, etc.) influences; d) if the product's serial number has been altered or erased; or e) if the appliance has been tampered with.
- Intelbras is not responsible for the installation of this product, nor for any attempted fraud and/or sabotage of its products.
- Dispose of your product properly after its useful life - deliver it to electronic waste collection points, to an authorized Intelbras service center, or consult our website www.intelbras.com.br and support@intelbras.com.br or call (48) 2106-0006 or 0800 7042767 for more information.
These are the conditions of this complementary Warranty Term. Intelbras S/A reserves the right to change the general, technical, and aesthetic characteristics of its products without prior notice.
All images in this manual are illustrative.
