Hiseeu AHD Security Camera System User Manual

Package Contents:

The system comes with the following components:

Notice: Hard drive is necessary for video recording. If you choose built-in Hard drive, Hiseeu will install the hard drive in the AHD DVR before shipping. If you don't choose built-in hard drive, you need to buy one and install it yourself. (HDD installation refers to below steps)

1 Install the system

1.1 Hard Drive Installation

Open the top cover and unfasten the screws of the AHD DVR. Hook the power and data cable of the HDD as shown below, and screw the HDD. Either a 2.5 or 3.5 inch HDD is acceptable; the maximum memory supported is 4TB.

Description of Image 1: Shows the internal components of an AHD DVR with a hard drive being connected and secured.

Description of Image 2: A 3.5 inch hard drive.

Note:

1. HDD MUST be a Surveillance hard drive, not a desktop or laptop hard drive. Seagate and WD are recommended.
2. For first-time use, you need to format storage. Please go to <advanced>--<hddinfo>--format storage.
3. HDD information should be correct. If the type shows "Read/write" and the status shows "normal", it means the HDD is installed correctly and detected by the AHD DVR.

1.2 Connection Diagram:

Description of Diagram: Illustrates the connections for a security camera system, including video connection from cameras to the DVR via BNC cables, power connection from an adapter to the DVR, audio input/output, network connection from a router to the DVR's LAN port, and connections for a TV/Monitor via HDMI or VGA, and a USB mouse.

Above picture is for reference only. Please refer to the actual object.

• Step 1: Connect the AHD DVR to Monitor or TV
  Use the HDMI cable (supplied) to connect your AHD DVR to the TV HDMI port. Or VGA: Use the VGA cable to connect your AHD DVR to the TV VGA port.
• Step 2: Connect the AHD Cameras
  Use BNC cables to connect AHD cameras, AHD DVR, and power supply.
• Step 3: Connect to your network
  Connect an Ethernet cable from the LAN port on the AHD DVR to the LAN port on your router.
• Step 4: Connect the Mouse
  Connect the mouse to the USB port.
• Step 5: Connect the Power Adapter
  Please use the provided charger to connect the AHD DVR.

2 System Setup Wizard

2.1 System Login

Once you have completed connecting the AHD DVR, wait approximately 2-3 minutes. You will see the guide on your screen. No password is necessary; click OK to continue.

Description of Image: Shows the "SYSTEM LOGIN" screen with fields for 'User Name' and 'Password', and buttons for 'OK' and 'Cancel'.

If you forget the password, please click "?", then capture a picture of this interface and provide it along with the date displayed on the screen.

2.2 Setup Time-Language

Choose the time zone and language you would like the menu system to be displayed in.

Description of Image: Shows the "Time - Language Configuration" screen with dropdown menus for 'Time Zone', 'Date Format', 'Time Format', and 'Language'.

2.3 Network Test

If the gateway test fails, please check the cable connections and set the gateway and IP correctly, then retry.

Description of Image: Shows the "Network Test" screen with options to 'Retry' or 'Cancel', and displays test results for Gateway, Network, and DNS, indicating 'OK' for successful tests.

3 Access via Mobile

1. Scan the QR code to download the app and finish the installation step by step. Alternatively, search for "XMEye" in GooglePlay or the APP store.
2. Register an account for the APP. You can input your email address or your phone number, then click "Get code". Your phone or email should receive a code if the number and email address are valid.
3. Login to the APP with the account you just registered. (If you don't want to register, just tap "local login".)

Description of Image 1: Displays two QR codes for downloading the mobile application.

Description of Image 2: Shows the "XMEye" login interface with options for 'Register' and 'Cloud Login'.

4. Click the "+" button at the top right to add a device.

Description of Image: Shows the "Device List" screen with a "+" button prominently displayed at the top right to add a new device.

Click the "+" button to add your device and fill in the information:

• Device Name: Any name you want for identity.
• Option: You can choose either IP or Serial NO.
• Advanced: Access via SerialNO.
• User Name: Default is "admin" or your assigned user.
• Password: Default is "admin" or your assigned password.

Description of Image: Shows the "Add Device" screen with fields for 'Device Name', 'Serial NO.', 'User Name', and 'Password', along with 'OK' and 'Cancel' buttons.

4 Access via PC

4.1 PC access via IE browser (For remote view)

Enter http://xmeye.net into the internet explorer and you will see the page below. In the Login and Preview box, select "By Device" option. Input the system series NO. User name: admin, password: no password.

Description of Image: Shows the "XMEye" login page with options to log in "By Device" or "By Serial NO.", fields for 'Serial NO.', 'User Name', 'Password', and buttons for 'Login' and 'Register'.

Notice: IE browser will notice you to install Active Plugin. If not, please contact us!

4.2 PC access via IE browser (For local view)

Input the AHD DVR IP address into the internet explorer and you will see the page below. At the right top, you can select the language. User name: admin, password: no password. For the first-time login, it will ask you to install the OCX file; just install it as guided.

Description of Image: Shows a login interface within Internet Explorer, featuring fields for 'User Name' and 'Password', and a language selection dropdown menu at the top right.

4.3 PC access via CMS (For Local view)

Install CMS from the CD on your PC, then login. User name: super, no password.

Description of Image: An icon representing a camera with the text "CMS".

Description of Image: Shows the CMS login screen with fields for 'User Name' and 'Password', and buttons for 'Login', 'Save Password', 'Auto Login', and 'Cancel'.

CMS Software Download link: http://www.hiseeu.com/CMSPCClientInternational.zip

The detailed functions, please refer to the user manual of CMS.

5 AHD DVR Basic operation

5.1 Main Menu

Right-click the mouse to access the Main Menu.

Description of Image: Displays the "Main Menu" with options such as Guide, Record Mode, Play Back, PTZ Control, Xmeye AHD, HighSpeed PTZ, Color Setting, Output Adjust, Logout, View 1, and View 4.

5.2 Record

Record Settings:

• Timing: Specific time to record in a period.
• Manual: Record all the time.
• Stop: Stop Record.
• Regular or Detect: Whenever something happens, always record if you choose Regular by Timing or Manual. Detect records by Timing or Manual while detecting something movements.

Description of Image: Shows the "Record" screen with options for 'Timing', 'Manual', 'Stop', 'Regular', and 'Detect'.

5.3 Alarm

5.3.1 Motion Detect

• Enable: Enables the motion detect function.
• Recognition: Choose from six options according to the sensitivity: lowest/lower/medium/high/higher/highest.
• Period: You can set four periods each day per week. Motion detect alarms will not be triggered when the time is beyond the set period.
• Record channel: Local recording starts when triggered. Record detect would be enabled.
• Send EMAIL: Alarm emails will be sent to the configured email address when triggered. Email address configuration refers to network service.
• FTP: Snapshot pictures and record files will be sent to the configured FTP server when triggered. FTP configuration refers to network service.

Description of Image: Shows the "Device config" screen for "Setting -> Alarm -> Video Motion". It includes options for Channel, Enable, Recognition, Period, Record Channel, Tour, PTZ Activation, Show Message, Buzzer, App Push, Send Email, FTP, Write log, and Delay settings, with buttons for Copy, Paste, Refresh, OK, and Cancel.

5.3.2 Video Blind

Set method: Refer to chapter 5.3.1 Motion detect.

5.3.3 Video loss

Set method: Refer to chapter 5.3.1 Motion detect.

5.4 System Setting

Description of Image: Displays the "System Setting" screen with various icons representing different configuration modules: General, Encode, Network, NetService, GUI Display, PTZ Config, and RS232.

• 5.4.1 General: Choose language and video standard.
• 5.4.2 Encode: Provides information about the cameras.
• 5.4.3 Network: Displays information about network configuration, such as IP Address, Port, Gateway, DNS, etc.

5.4.4 Net Service

Description of Image: Shows the "Setting -> System -> NetService" screen, listing options like IP Filters, Email, FTP, DDNS, and Cloud.

Email: Configure email address for alarm messages sending and receiving. Supports QQ, Sina, Gmail, and mobile emails. Confirm SMTP is enabled before use.

Description of Image: Shows the Email configuration screen with fields for 'Enable', 'SMTP Server', 'Port', 'SSL' (with dropdown for selection), 'User Name', 'Password', 'Sender', 'Receiver', 'Title', and buttons for 'Mail Testing', 'OK', and 'Cancel'.

Note: Password is the SMTP password that is required to set; it is not your E-mail Password. When you set SMTP on your E-mail, you need to set an extra password by SMTP.

FTP: Upload the alarm recording or capture to the designated FTP server.

RTSP: Support cross-browser, VLC preview screen. Note: Supports Apple, Google, Firefox browsers, PTZ control, main and sub stream switching. Install QUICKTIME plug-in before use.

5.4.5 Display

Description of Image: Shows the "Setting -> Info" screen with icons for HDD Info, LOG, and Version.

• Cam Name: Set the camera channel name, up to 26 characters. Special characters are not supported.
• Time title, channel title: Configure whether the time title and channel title are displayed and the display area.
• Regional coverage: Set the camera coverage area number, location, and size. You can set up four coverage areas.

5.4.6 PTZ Config

Check PTZ protocol, address, baud rate, and save the configuration information.

Note: PTZ might break down when any of the following mismatch with the PTZ: protocol, address, baud rate.

Description of Image: Shows the "Setting -> Advanced" screen with icons for HDD Manage, Account, Auto Maintain, Default, Import Export, Reboot, and Channel Type.

5.5 Advanced

• 5.5.1 HDD Manage: Manage HDD.
• 5.5.2 Account: Add users, change users' passwords, or delete users.
• 5.5.3 Auto Maintain: Reboot and delete old files on the schedule day.
• 5.5.4 Default: It is available for general configuration, encoding settings, video settings, alarm settings, network settings, etc. Single, multiple, or all settings can be restored to factory settings.

5.5.5 Import Export: Export the current configuration file. The CFG file format can be imported into another camera with the same configuration. Note: When importing one config file into multiple cameras, the IP addresses are the same; the user needs to modify the IP address manually.

5.5.6 Reboot: Camera soft-reboot via client.

5.5.7 ChannelType: Set channel type to connect cameras.

5.6 Advanced

Description of Image: Shows the "Setting -> Info" screen with icons for HDD Info, LOG, and Version.

• 5.5.1 HDD Info: Total capacity, remaining capacity, begin and end recording time, and other information can be searched.
• 5.5.2 Log: All info or parted info can be searched.
• 5.5.3 Version: HDD info, program version, and serial number can be searched.