Lenovo Legion 27Q-10 User Guide
Safety Matters
General Safety Principles
For tips on safe computer use, please go to: http://www.lenovo.com/safety
Before installing this product, please read the safety matters.
Danger
To avoid collision dangers:
- Do not remove the cover.
- Do not use the product without the base installed.
- Do not connect or disconnect the product during thunderstorm conditions.
- The power cord plug must be connected to a properly wired and grounded electrical outlet.
- Any equipment connected to this product must also be connected to a properly wired and grounded electrical outlet.
- When disconnecting the display, the plug must be unplugged from the power outlet.
The power outlet should be easy to plug and unplug the power cord. To take special precautions against dangers when using, installing, servicing, transporting, or storing the equipment, prepare the necessary instructional notes.
To reduce the risk of electric shock, do not perform any maintenance not described in the operating instructions unless you are qualified to do so.
Handling:
- If the display weighs more than 18 kg (39.68 lbs.), it is recommended that two people move or lift the display.
Chapter 1. New Member Guide
This user guide provides detailed operation instructions. For Quick overview instructions, see the Quick Start Guide for brief information.
Legion 27Q-10 Support Lenovo Accessories and Display Manager- Artery.
Items List
The following items should be included in the package of this product:
- Quick Start Guide
- Display
- Stand
- Base
- Power Cord
- Signal Line (Subject to the practice)
- Package of screws (Screws *4PCS)
Visual Description of Items:
- A Lenovo Legion monitor.
- A monitor stand with a base.
- A power adapter and power cord.
- A signal cable (e.g., DisplayPort or HDMI).
- A package containing screws.
Precautions For Use
To set up your display, please refer to the following illustration.
Note: Do not touch the screen area of the display. The screen area is a glass product and can be easily damaged by friction or pressure.
Setup Steps:
- Place the display screen down on a soft flat surface.
- Align the support with the base and tighten the hand screws clockwise.
- Align the VESA hole on the support assembly with the VESA hole on the back of the monitor, and then tighten the hand screws clockwise.
Note: To install the VESA mount, see "Wall-mounted (optional)" on pages 2-10.
Product Overview
This section describes how to adjust the display position, set the user controls, and use the cable lock slot.
Adjustment Types
Tilt
See the figure below for an example of the tilt range.
Visual Description: Diagram showing the monitor tilted forward and backward, with angles indicated.
Height Adjustment
Visual Description: Diagram showing the monitor's height adjustment range, indicated as 135mm.
Pivot
Before the display is shown in the vertical direction, it should be fully lift up and fully tilted to avoid collisions.
Visual Description: Diagrams showing the monitor in landscape and portrait orientations, with the pivot range indicated as -90°~90°.
Swivel
You can tilt and rotate the display to get the best viewing angle.
Visual Description: Diagram showing the monitor swiveling left and right, with the swivel range indicated as -30°~30°.
Display Control
Different functions can be used through the key controls on the panel frame.
For information on how to use these key controls, see "Adjusting the Display Image" on pages 2-3.
Kensington anti-theft lock
Your display is equipped with a Kensington anti-theft lock, which is located on the back of the display.
Visual Description: Image showing the back of the monitor with the Kensington lock slot highlighted.
Set Up the Display
This section describes how to set up the display.
Connecting and Powering on the Display
Note: Before performing this procedure, be sure to read the "Safety Matters" on page iv.
- Turn off the power to the computer and all connected devices, and then unplug the computer's power cord.
- Connect the cables as shown in the figure below.
Visual Description: Diagram showing the back of the monitor with various ports labeled (HDMI1, HDMI2, DP, Audio Out).
- For computers with HDMI1/2 connections.
Visual Description: Diagram showing HDMI cables connecting the monitor to a computer.
- For computers with DP connections.
Visual Description: Diagram showing a DisplayPort cable connecting the monitor to a computer.
- Connect the audio cable of the speaker and the audio jack of the monitor to transmit the audio source from HDMI or DP.
Note: HDMI or DP mode audio output.
Visual Description: Diagram showing an audio cable connecting the monitor's audio jack to external speakers.
- Plug the power cord into the display, and then plug the display power cord and computer cord into a grounded power outlet.
Note: A certified power cord must be used for this equipment. The installation and/or equipment regulations of the country concerned should be taken into account. The certified power cable used should not be lighter than the normal PVC cable (marked H05VV-F 3G 0.75mm² or H05VVH2-F2 3G 0.75mm²) as specified in IEC 60227. In addition, synthetic rubber cords as specified in IEC 60245 (marked H05RR-F 3G 0.75mm²) should be used.
Visual Description: Diagram showing the power cord plugged into the monitor and then into a wall outlet.
- Cables can be connected using the cable management holes on the support.
Visual Description: Diagram showing cables routed through the monitor's stand for management.
- Turn on the power to the display and computer.
Visual Description: Image showing the monitor and computer powered on.
- When you install the display driver, download the driver that corresponds to your display model from the Lenovo website at http://support.lenovo.com.cn/. To install the driver, see the "Manually Install the Driver for the Display" section on pages 3-5.
Visual Description: Image of the monitor powered on.
Chapter 2. Adjusting and Using the Display
This section describes how to adjust and use this display.
Comfort and Assistance Functions
Good ergonomic designs are important for the comfortable use of your personal computer. Your workplace and the equipment you use should be arranged appropriately for your personal needs and the type of work you do. In addition, healthy work habits can help you achieve optimal efficiency and comfort when using a computer.
Arrange Your Working Area
Use a work surface of the right height and enough work area so that you can work comfortably. Arrange your work area according to the way you use materials and equipment. Keep frequently used materials neatly organized in your work area, and place frequently used items (such as a computer mouse or telephone) in an easily accessible location. The placement and setup of equipment are very important to your work posture. The following topics describe how to optimize equipment settings to achieve and maintain a good working posture.
Placing and Viewing the Display
For comfortable viewing of the display, the following factors should be considered when placing and adjusting computer displays:
- Viewing Distance: The recommended viewing distance between your eyes and the display screen is 1.5X the screen diagonal. Solutions to meet this required distance in a small office include: keeping the desk a certain distance from the wall or partition to allow space for the display, using a flat panel or smaller display and keeping the display in the corner of the desk, or placing the keyboard in an adjustable drawer board to create a deeper work surface.
- Display Height: If your display is not height-adjustable, place your head and neck in a natural, comfortable (vertical or upright) position. If your display is not height-adjustable, you can place a book or other sturdy object under the base of the display to achieve the desired height. The general rule is to sit comfortably with the top of the display screen at eye level or slightly lower. However, it is important to optimize the height of the display so that the relative position between the eyes and the center of the display provides the right visual distance and a comfortable viewing experience when the eye muscles are relaxed.
- Tilt: Adjusting the tilt of your display optimizes the appearance of your screen content and keeps your head and neck in the best possible position.
- Regular Location: Place the display in such a way that overhead lighting or nearby windows do not cause glare or reflection on the screen.
Here are some additional tips for comfortable viewing of your display:
- Use adequate lighting for the type of work you do.
- Use display brightness, contrast, and image controls (if available) to optimize the image on the screen for your visual needs.
- Keep the display screen clean so that you can see the content clearly.
Long periods of focused visual activity tend to strain the eyes. Be sure to periodically move away from the display screen and gaze at a distant object to relax your eye muscles. If you have any questions about eye strain or visual discomfort, consult vision care professional for advice.
Tips on Healthy Work Habits
The following is a summary of some important factors that are useful to keep you comfortable and productive while using your computer.
- Good posture comes from equipment placement: The layout of your work area and the placement of your computer equipment can have a significant impact on your posture while using the computer. Be sure to follow the tips listed in "Arrange Your Working Area" on pages 2-1 to optimize the placement and orientation of your equipment so you can maintain comfortable posture and efficiency. In addition, be sure to use the adjustment features of your computer components and office furniture to meet your needs, and adjust them over time as your needs change.
- Slight changes in posture help keep you comfortable: the longer you sit in front of a computer, the more important it becomes to pay attention to your work posture. Avoid maintaining one posture for long periods. Regular slight changes in posture can help prevent possible discomfort. Use the adjustment function provided by office furniture or equipment to adapt to changes in posture.
- Regular short breaks help ensure healthy computing: Because computing is primarily a static activity, it is especially important to take short breaks during the workday. Take regular breaks to stand in front of your work area, stretch your limbs, walk around or have a drink, or otherwise take a short break from using the computer. Taking short breaks during work allows for changes in body posture that can help you stay comfortable and productive while working.
Low Blue Light: The display uses the low blue light panel. It complies with TÜV Rheinland Low Blue Light Hardware Solution certification under factory reset/default setting.
Adjusting the Display Image
This section describes the functions of the user controls used to adjust the display image.
Using Direct Access Controls
When On Screen Display (OSD) is not displayed, you can use direct access controls.
Icon | Control | Description |
---|---|---|
⏻ | Power | Power on/off |
☰ | Menu/Confirm | Open the OSD Menu; Enter the next level menu; Press and hold for 10s to lock/unlock the menu. |
↓ | Downward | Performs the OSD menu brightness shortcut function; When the OSD menu is opened, it serves to move the cursor downwards; In the adjustment bar, it acts as a value increase. |
↑ | Upward | Game mode shortcut key; When the OSD menu is opened, it serves to move the cursor upwards; In the adjustment bar, it acts as a value reduction. |
⎘ | Exit | Signal source selection switching shortcut function; Returns to the OSD upper level menu; When a signal is present, press and hold for 10 seconds to enable or disable the DDC-CI function. |
Use the On-Screen Display (OSD) Control
When adjusting the settings, you can view the user controls through the OSD.
Lenovo LEGION 27Q-10
Visual Description: Screenshot of the OSD menu showing various settings like Game Settings, Screen Settings, Color Settings, Port Settings, Information, Language, Volume, etc.
Use controls:
- Press ☰ to open the OSD Main Menu.
- Use ↑ or ↓ to move between icons. Select an icon and press ☰ to access the feature. If there is a submenu, use ↑ or ↓ to move between options, and then press ☰ to select the feature. Use ↑ or ↓ to make adjustments, and then press ☰ to save.
- Press ⎘ to exit the submenu in sequence, and then exit the OSD.
- When OSD is not displayed, press and hold ☰ for 10 seconds to lock the OSD. In this way, you can prevent accidental adjustment of the OSD. Press ⎘ and hold for 10 seconds to unlock the OSD for OSD adjustment.
- DDC/CI is enabled by default. Press ↓ ↑ and hold for 10 seconds to disable/enable the DDC/CI function. The message "DDC/CI disable (DDC/CI enable)" is displayed on the screen.
Table 2-1. OSD Functions
Main Menu | Submenu | Description | Controls and Adjustment |
---|---|---|---|
Hz Game Settings |
Game Mode | Standard | |
FPS1 | |||
FPS2 | |||
Racing | |||
RTS | |||
Game 1 | Brightness | ||
Over Drive | |||
Contrast | |||
Relative Gamma | |||
Game 2 | Brightness | ||
Over Drive | |||
Contrast | |||
Relative Gamma | |||
Screen Settings | Over Driver | Off | |
Level 1 | |||
Level 2 | |||
Level 3 | |||
Level 4 | |||
MPRT | On | FreeSync is off, and 100Hz or higher is available | |
Off | |||
FreeSync Primium | Auto | Under HDMI Signal | |
Off | |||
AdaptiveSync | Auto | Under DP Signal | |
Off | |||
Refresh Rate Num | Off | ||
Left Top | |||
Right Top | |||
Left Button | |||
Right Button | Adjust the overall screen brightness | ||
Brightness | 0-100 | Adjust screen contrast | |
Contrast | 0-100 | ||
DCR | On | Power consumption Changing this setting will increase the power consumption. |
|
Off | |||
HDR | Auto | ||
Off | |||
Dark Boost | Level 1 | ||
Level 2 | |||
Level 3 | |||
Level 4 | |||
Scaling Mode | Original AR | Non-16:9 signal adjustable | |
Full Screen | |||
Sharpness | 0-100 | ||
Color Settings | Relative Gamma | -0.4 | |
-0.2 | |||
Default | |||
+0.2 | |||
+0.4 | |||
Off | Note: Refers to RGB range of HDMI input. | ||
Video range | Auto | ||
Full range 0-255 | |||
Limited range 16-235 | |||
Color Mode | Warm | ||
Neutral | |||
Cool | |||
DCI-P3 | |||
sRGB | |||
User | R 0-100 | ||
G 0-100 | |||
B 0-100 | |||
Port Settings | Input Signal | Auto switch input | |
DP | |||
HDMI1 | |||
HDMI2 | |||
DP Select | DP1.2 | ||
DP1.4 | |||
Mirrored Power Button | On | ||
Off | |||
Information | Model: Legion 27Q-10 Firmware: 01 Serial nummer:UNA00001 HDR: Auto Mode: Standard Format: 8bit RGB4:4:4 |
||
Menu Settings | Language | English | |
Français | |||
Italiano | |||
简体中文 | |||
繁體中文 | |||
Español | |||
日本語 | |||
Deutsch | |||
Русский | |||
Українська | |||
ไทย | |||
Volume | 0-100 | ||
Button Repeat Rate | Default | ||
Slow | |||
Off | |||
LED Indicator | On | ||
Off | |||
OSD Timeout | 5-60S | ||
Menu Position | Menü horizontale Position 0-100 |
||
Menü vertikale Position 0-100 |
|||
Transparency | 0-100 | ||
DDC/CI | On | ||
Off | |||
Reset All Settings | Cancel | ||
Factory Reset |
Select Supported Display Modes
The display mode used by the display is controlled by the computer. Therefore, you should refer to the computer's documentation for detailed information on how to change the display mode.
Unlike CRT displays, which require high refresh rates to minimize flicker, LCD or flat panel technology is inherently flicker-free.
Note: If the system has previously been used in conjunction with a CRT display and is currently configured for a display mode outside the range of that display, you may need to temporarily reconnect the CRT display until the system has been reconfigured; it is best to set it to 2560 x 1440 (60 Hz), the normal display mode.
The display modes shown below are factory optimized.
Table 2-2. Display modes set by the manufacturer
Timing sequence | Refresh rate | Signal Channel |
---|---|---|
640 x 480 | 60 Hz | HDMI/DP |
640 x 480 | 67 Hz | |
640 x 480 | 72 Hz | |
640 x 480 | 75 Hz | |
720 x 400 | 70 Hz | |
800 x 600 | 60 Hz | |
800 x 600 | 72 Hz | |
800 x 600 | 75 Hz | |
832 x 624 | 75 Hz | |
1024 x 768 | 60 Hz | |
1024 x 768 | 70 Hz | |
1024 x 768 | 75 Hz | |
1280 x 1024 | 60 Hz | |
1280 x 1024 | 75 Hz | |
1280 x 800 | 60 Hz | |
1440 x 900 | 60 Hz | DP |
1600 x 900 | 60 Hz | |
1680 x 1050 | 60 Hz | |
1920 x 1080 | 60 Hz | |
1920 x 1080 | 120 Hz | |
1920 x 1080 | 240 Hz | |
2560 x 1440 | 60 Hz | |
2560 x 1440 | 120 Hz | |
2560 x 1440 | 144 Hz | |
2560 x 1440 | 240 Hz |
Understanding Power Management
The power management function is activated when the computer detects that the mouse or keyboard has not been used for a user-defined time interval. There are several states as described in the table below.
For best performance, it is best to turn off the display at the end of the day, or when it is not in use for a longer period during the day.
Table 2-3. Power Indicators
Status | Power indicator | Screen | Recovery Operation |
---|---|---|---|
On | White | Normal | Press any key or move the mouse. The response time may be slightly delayed. Note: When there is no image output to the display, it will also enter standby mode. |
Standby/Hang up | Amber | Blank | Press the power button to power on. There may be a slight delay before the image is redisplayed. |
Off | Off | Blank |
Power Management Mode
VESA Mode | Horizontal Synchronization | Vertical Synchronization | Video Events | Power indicator | Power consumption |
---|---|---|---|---|---|
Normal Operation | Active | Active | Close | White | 50 W (Max)* 25 W (Typical) |
Active-Off Mode | Inactive | Inactive | Amber | Less than 0.5 W | |
Off | Off | Off | Off | Less than 0.3 W |
* Maximum power consumption for maximum brightness.
This document is for reference only and reflects laboratory performance. Your product performance will vary depending on the software, components, and peripherals you order, and it should not be your responsibility to update this information. Accordingly, customers should not rely on this information to make decisions regarding electronic fault tolerance or similar items. We make no express or implied warranties as to accuracy or completeness.
Maintaining the Display
Always turn off the power to the display before performing any maintenance work on the display.
Do not:
- Let water or liquids spill onto the display.
- Use solvents or abrasive substances.
- Use flammable cleaning materials to clean the display or any other electronic device.
- Touch the screen area of the display with sharp or abrasive objects. Such contact may cause permanent damage to the screen.
- Use any cleaner that contains an anti-static solution or similar additive. Otherwise, the coating of the screen area may be damaged.
Be sure to:
- Wipe the case and screen gently with a soft cloth lightly dampened in water.
- Use a damp cloth and a little flexible cleaner to remove fingerprints and grease.
Remove the Display Base and Stand
Step 1: Place the monitor on a flat surface.
Step 2: Turn the screws on the back of the bracket and the monitor counterclockwise to separate the bracket from the monitor.
Step 3: Turn the screws at the connection point between the support and the base counterclockwise to separate the base from the support.
Visual Description: Diagrams illustrating the process of removing the monitor stand.
Wall-mounted (optional)
Refer to the instructions attached with the base assembly. To convert the LCD from a desktop to a wall mount, perform the following steps:
Step 1: Make sure the power button is off and unplug the power cord.
Step 2: Place the LCD face down on a towel or blanket.
Step 3: Remove the base and stand from the display, see "Removing the Display Base and Stand" on pages 2-10.
Visual Description: Image showing the back of the monitor with the stand removed.
Step 4: Install the assembly bracket for the VESA compatible wall mount (100mm x 100mm distance), VESA assembly screws M4 x 10 mm.
Visual Description: Diagram showing the VESA mounting bracket being attached to the back of the monitor, with VESA holes indicated.
Step 5: Mount the LCD to the wall following the instructions for the wall mount. Only the lightest weight/weight-bearing wall mount from the UL list should be used: 8kg
Note: When using the flexible arm, the display should not be tilted downward by more than 5 degrees.
Chapter 3. Reference Information
This section provides display specifications, instructions for manual installation of the display driver, and troubleshooting information.
Display Specifications
Table 3-1. Display Specifications - Model H25270QG0
Size | |||
---|---|---|---|
Thickness | 214.0 mm (8.43 in.) | ||
Height | 536.5~401.5 mm (21.12~15.80 in.) | ||
Width | 613.1 mm (24.14 in.) | ||
Support Arm | Tilt | Range: -5°~22° | |
Swivel | Range: -30°~30° | ||
Pivot | Range: -90°~90° | ||
Lift | Range: 135 mm | ||
VESA mount | Support | 100 mm x 100 mm (3.94 in. x 3.94 in.) | |
Image | Viewable image size | 685.8 mm (27 in.) | |
Maximum height | 335.7 mm (13.21 in.) | ||
Maximum width | 596.7 mm (23.49 in.) | ||
Pixel pitch | 0.2331(H) x 0.2331(V) mm | ||
Power input | Supply voltage | 100-240V AC 1.5A | |
Power Consumption | Normal operation | <50 W (Max) <25 W (Typical) |
|
Note: The power consumption value is the power consumption of both the display and the power supply. | Standby/Hang Up | <0.5 W | |
Off | <0.3 W | ||
HDMI | Input Signal | HDMI | |
Horizontal Addressing Capability | 2560 pixels (max) | ||
Vertical Addressing Capability | 1440 pixels (max) | ||
Clock frequency | 600 MHz (max) | ||
DP | Input Signal | DP | |
Horizontal Addressing Capability | 2560 pixels (max) | ||
Vertical Addressing Capability | 1440 pixels (max) | ||
Clock frequency | 1100 MHz (max) | ||
Communication | VESA DDC/CI | ||
Supported display modes | Horizontal frequency | 30 kHz - 255 kHz (HDMI) 242 kHz - 242 kHz (DP) |
|
Vertical frequency | 48 Hz - 144 Hz (HDMI) 48 Hz - 240 Hz (DP) |
||
Self-resolution | 2560 x 1440 @ 60 Hz | ||
Temperature | At working time | 0° ~ 40°C (32°F ~ 104°F) | |
During storage | -20° ~ 60°C (-4°F ~ 140°F) | ||
During transport | -20° ~ 60°C (-4°F ~ 140°F) | ||
Humidity | At working time | 10% ~ 80% (non-condensing) | |
During storage | 5% ~ 95% (non-condensing) | ||
During transport | 5% ~ 95% (non-condensing) |
Troubleshooting
If you encounter problems setting up or using your display, you may be able to solve the problem. Before contacting your dealer or Lenovo, please try the following suggested actions depending on the problem you are experiencing.
Table 3-2. Troubleshooting
Problem | Possible Causes | Recommended Operations | Refer to |
---|---|---|---|
"Input Not Supported" is displayed on the screen and the power indicator flashes white. | This display does not support the display mode set by the system | •If you are replacing an old display, reconnect it and adjust the display mode to the range supported by the new display. •If you are using a Windows system, restart the system in safe mode and select a supported display mode for your computer. •If these options do not work, please contact Customer Support. |
"Select Support Display Mode" on pages 2-8. |
Poor image quality | The video signal cable is not well connected to the display or the system. The color setting may be incorrect. |
Make sure the signal cable is securely plugged into the system and display. Select another color setting in the OSD menu. |
"Connecting and Powering on the Display" on pages 1-6. "Adjusting the Display Image" on pages 2-3. |
The power indicator does not light up and no images are displayed. | The display's power switch is not turned on. The power cord is loose or not connected. The outlet has no electricity. |
Make sure the power cord is well connected. Make sure the outlet has power. Power on the display. Change the power cord. Change the power outlet. |
"Connecting and Powering on the Display" on pages 1-6. |
The screen is blank and the power indicator shows amber. | The display is in standby/hang-up mode | •Press any key on the keyboard or move the mouse to resume operation. •Check the power options settings on the computer. |
"Understanding Power Management" on pages 2-9. |
The power indicator shows amber and no images are displayed | Video signal cable is loose or disconnected from the system or display. The display brightness and contrast are at their lowest settings. |
Make sure the video cable is well connected to the system. Adjust the Brightness and Contrast settings in the OSD menu. |
"Connecting and Powering on the Display" on pages 1-6. "Adjusting the Display Image" on pages 2-3. |
One or more pixels change color | This is an inherent characteristic of LCD technology and is not an LCD defect. | If more than five pixels are missing, please contact Support Center | "Appendix A. Service and Support" on pages A-1. |
•Blurred lines or images in text Horizontal or vertical lines are present in the image. |
Image settings are not optimized The system's display property settings are not optimized. |
Adjust the system's resolution setting to the resolution of this display: 2560 x 1440 @ 60 Hz. When using its resolution, adjusting the Dots Per Inch (DPI, dots per inch) setting on the system can further improve it. |
"Adjusting the Display Image" on pages 2-3. See the Advanced section of System Display Properties. |
Manually installing the monitor driver
Below are steps for manually installing the monitor driver in Microsoft Windows 10, Microsoft Windows 11.
- Turn off the computer, all attached devices.
- Ensure that the monitor is connected correctly.
- Turn on the monitor and then the system unit. Allow your computer to start the Windows operating system.
- From the Lenovo website https://pcsupport.lenovo.com/solutions/Legion 27Q_10, find the corresponding monitor driver and download it to a PC to which this monitor is connected (such as a desktop).
- Right-click the Windows Start button on the desktop, then click Device Manager, and double click Monitor.
- Double-click Generic Monitor.
- Click the Driver tab.
- Click Update Driver, and then click Browse Computer to find the driver.
- Click Let me pick from a list of available divers on my computer.
- Click the Have Disk... button. By clicking the Browse button, browse and point to the following path:
X:\Monitor Drivers\Windows (where X indicates “the folder in which the downloaded driver is located" (such as a desktop)). - Select Legion 27Q-10.inf file, Click Open button. Click OK button.
- In the new window, select Legion 27Q-10 and click Next.
- After the installation is complete, delete all downloaded files and close all Windows.
- Restart the system. The system will automatically select the refresh rate and the corresponding color matching profile.
Note: Unlike CRTs, LCD displays do not improve display quality by increasing the refresh rate. Lenovo recommends using a 2560 x 1440 @ 60 Hz refresh rate.
Get further help
If you are still unable to resolve the issue, please contact Lenovo Support. For more information on contacting the Support Center, see "Appendix A. Service and Support" on page A-1.
Appendix A. Services and Support
The following information describes the technical support available to you during the warranty period or lifetime of the product. For a complete explanation of Lenovo's warranty terms, see the Lenovo Limited Warranty.
Register Your Option
Please register to receive product service and support updates as well as free and discounted computer accessories and content. Visit: http://www.lenovo.com/support
Online Technical Support
Enjoy lifetime online technical support for your product: http://www.lenovo.com/support
During the warranty period, the product is also covered by replacement assistance or defective component replacement services. In addition, if your option is installed in a Lenovo computer, you may be entitled to on-site service. Lenovo technical support representative can help you determine the best way to proceed.
Telephone Technical Support
The Customer Support Center will continue to provide installation and netting support for 90 days after the option is removed from the market. After this time, Lenovo will, at its discretion, no longer provide support or provide paid support. Other support services are charged at the published cost.
Before contacting the Lenovo Technical Support representative, please have the following information ready: option name and number, proof of purchase, computer manufacturer, model, serial number and manual, exact content of error messages, description of the problem, and hardware and software configuration information for your system.
A technical support representative may be available by phone to guide you through the problem while you are at the computer.
Phone numbers are subject to change without notice. For an updated list of telephone numbers for Lenovo support services, please visit: http://www.lenovo.com/support
Country or Region | Telephone Number |
---|---|
Argentina | 0800-666-0011 (Spanish, English) |
Australia | 1-800-041-267 (English) |
Austria | 0810-100-65 (For local rate) (German) |
Belgium | Warranty service and support: 02-339-36-11 (Dutch, French) |
Bolivia | 0800-10-0189 (Spanish) |
Brazil | Calls made from within the Sao Paulo region: 11-3889-8986 Calls made from outside the Sao Paulo region: 0800-701-4815 (Portuguese) |
Brunei Darussalam | Dial 800-1111 (English) |
Chile | 800-361-213 (Spanish) |
China | 400-990-8888 |
China (Hong Kong S.A.R.) | (852) 3516-8977 (Cantonese, English, Mandarin) |
China (Macau S.A.R.) | 0800-807 / (852) 3071-3559 (Cantonese, English, Mandarin) |
Colombia | 1-800-912-3021 (Spanish) |
Costa Rica | 0-800-011-1029 (Spanish) |
Croatia | 385-1-3033-120 (Croation) |
Cyprus | 800-92537 (Greek) |
Czech Republic | 800-353-637 (Czech) |
Denmark | Warranty service and support: 7010-5150 (Danish) |
Dominican Republic | 1-866-434-2080 (Spanish) |
Ecuador | 1-800-426911-OPCION 4 (Spanish) |
Egypt | Primary: 0800-0000-850 Secondary: 0800-0000-744 (Arabic, English) |
El Salvador | 800-6264 (Spanish) |
Estonia | 372-66-0-800 (Estonian, Russian, English) |
Finland | Warranty service and support: +358-800-1-4260 (Finnish) |
France | Warranty service and support: 0810-631-213 (hardware) (French) |
Germany | Warranty service and support: 0800-500-4618 (toll-free) (German) |
Greece | Lenovo Business Partner (Greek) |
Guatemala | Dial 999-9190, wait for operator, and request to reach 877-404-9661 (Spanish) |
Honduras | Dial 800-0123 (Spanish) |
Hungary | +36-13-825-716 (English, Hungarian) |
India | Primary: 1800-419-4666 (Tata) Secondary: 1800-3000-8465 (Reliance) Email: commercialts@lenovo.com (English and Hindi) |
Indonesia | 1-803-442-425 62 213-002-1090 (Standard Charges Apply) (English, Bahasa Indonesia) |
Ireland | Warranty service and support: 01-881-1444 (English) |
Israel | Givat Shmuel Service Center: +972-3-531-3900 (Hebrew, English) |
Italy | Warranty service and support: +39-800-820094 (Italian) |
Japan | 0120-000-817 (Japanese, English) |
Kazakhstan | 77-273-231-427 (Standard Charges Apply) (Russian, English) |
Korea | 080-513-0880 (Collect call) 02-3483-2829 (Toll Call) (Korean) |
Latvia | 371-6707-360 (Latvian, Russian, English) |
Lithuania | 370 5278 6602 (Italian, Russian, English) |
Luxembourg | ThinkServer and ThinkStation: 352-360-385-343 ThinkCentre and ThinkPad: 352-360-385-222 (French) |
Malaysia | 1-800-88-0013 03-7724-8023 (Standard Charges Apply) (English) |
Malta | 356-21-445-566 (English, Italian, Maltese Arabic) |
Mexico | 001-866-434-2080 (Spanish) |
Netherlands | 020-513-3939 (Dutch) |
New Zealand | 0508-770-506 (English) |
Nicaragua | 001-800-220-2282 (Spanish) |
Norway | 8152-1550 (Norwegian) |
Panama | Lenovo Customer Support Center: 001-866-434 (toll-free) (Spanish) |
Peru | 0-800-50-866 OPCION 2 (Spanish) |
Philippines | 1-800-8908-6454 (GLOBE subscribers) 1-800-1441-0719 (PLDT subscribers) (Tagalog, English) |
Poland | Laptops and tablets branded with logo Think: 48-22-273-9777 ThinkStation and ThinkServer: 48-22-878-6999 (Polish, English) |
Portugal | 808-225-115 (Standard Charges Apply) (Portuguese) |
Romania | 4-021-224-4015 (Romanian) |
Russia | +7-499-705-6204 +7-495-240-8558 (Standard Charges Apply) (Russian) |
Singapore | 1-800-415-5529 6818-5315 (Standard Charges Apply) (English, Mandarin, Bahasa Malaysia) |
Slovakia | ThinkStation and ThinkServer: 421-2-4954-5555 |
Slovenia | 386-1-2005-60 (Slovenian) |
Spain | 34-917-147-833 (Spanish) |
Sri Lanka | 9477-7357-123 (Sumathi Information systems) (English) |
Sweden | Warranty service and support: 077-117-1040 (Swedish) |
Switzerland | Warranty service and support: 0800-55-54-54 (German, French, Italian) |
China Taiwan | 0800-000-702 (Mandarin) |
Thailand | 001-800-4415-734 (+662) 787-3067 (Standard Charges Apply) (Thai, English) |
Turkiye | 444-04-26 (Turkish) |
United Kingdom | Standard warranty support: 03705-500-900 (local rate) Standard warranty support: 08705-500-900 (English) |
United States | 1-800-426-7378 (English) |
Uruguay | 000-411-005-6649 (Spanish) |
Venezuela | 0-800-100-2011 (Spanish) |
Vietnam | 120-11072 (Toll Free) 84-8-4458-1042 (Standard Charges Apply) (Vietnamese, English) |
Appendix B. Declaration
Lenovo may not offer the products, services, or features discussed in this document in all countries (regions). For information about products and services that may be available in your region, please consult your local Lenovo representative. Any reference to Lenovo products, programs, or services does not express or imply that only Lenovo's products, programs, or services may be used. Any product, program, or service with equivalent functionality may be used as long as it does not infringe any of Lenovo's intellectual property rights. However, it is the responsibility of the user to evaluate and verify the operation of any other product, program, or service.
Lenovo may own or be applying for patents on the items mentioned in this document. The distribution of this document does not give you a license to use these patents. You may make inquiries in writing by sending a license to the following address:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A
Attention: Lenovo Director of Licensing
Lenovo provides this publication "as is" without warranty of any kind, either express or implied, including, but not limited to, any implied warranties of non-infringement, merchantability, or fitness for a particular purpose. Some jurisdictions do not allow the exclusion of express or implied warranties in certain transactions, so this disclaimer may not apply to you.
The information in this publication may contain technical inaccuracies or typographical errors. The information in this manual is subject to periodic change; such changes will be included in subsequent editions of this publication. Lenovo may make improvements and/or changes to the products and/or procedures described in this publication at any time without notice.
The products described in this document are not suitable for use in applications such as porting or other life support. In these applications, personal injury or even death may result if they do not work properly. The information contained in this document does not affect or change Lenovo product specifications or warranties. No information in this document is intended as an express or implied license or disclaimer of Lenovo or third-party intellectual property rights. All information in this document has been obtained in a specific environment and is provided as an explanatory note only. Results obtained in other operating environments may differ.
Lenovo may use or publish any information you provide in any manner it deems appropriate that does not infringe your rights.
Any references to non-Lenovo websites in this publication are for convenience purposes only and do not in any way constitute an endorsement of those websites. The information on these sites is not part of this Lenovo product literature and the use of these sites is at your own risk.
The performance data provided herein was obtained in a controlled environment. Therefore, results obtained in other operating environments may vary significantly. Some measurements may have been obtained on development-level systems and therefore cannot be guaranteed to be identical on conventional systems. In addition, some measurements may have been obtained by inferential evaluation. Actual results may vary. Users of this document should verify the appropriate data for their particular environment.
Recycling Information
Lenovo encourages owners of information technology (IT) equipment to take responsibility for recycling the equipment they no longer need. For information on recycling Lenovo products, please visit: http://www.lenovo.com/recycling
環境配慮に関して
本機器またはモニターの回収リサイクルについて
企業のお客様が、本機器が使用済みとなり廃棄される場合は、資源有効利用促進法の規定により、産業廃棄物として、地域を管轄する県知事あるいは、政令市長の許可を持った産業廃棄物処理業者に適正処理を委託する必要があります。また、弊社では資源有効利用促進法に基づき使用済みパソコンの回収および再利用・再資源化を行う「PC回収リサイクル・サービス」を提供しています。詳細は、https://www.lenovo.com/jp/ja/services_warranty/recycle/pcrecycle/ をご参照ください。
また、同法により、家庭で使用済みとなったパソコンのメーカー等による回収再資源化が2003年10月1日よりスタートしました。詳細は、https://www.lenovo.com/jp/ja/services_warranty/recycle/pcrecycle/をご参照ください。
重金属を含む内部部品の廃棄処理について
本機器のプリント基板等には微量の重金属(鉛など)が使用されています。使用後は適切な処理を行うため、上記「本機器またはモニターの回収リサイクルについて」に従って廃棄してください。
Collect and Recycle Used Lenovo Computers or Displays
If you are a company employee and need to dispose of a Lenovo computer or display that is a company asset, it must be disposed of following the requirements of the Resource Efficient Use Promotion Act. Computers and displays are industrial waste and should be properly disposed of by a local government-approved industrial waste disposal facility. Lenovo Japan collects, reuses, and recycles used computers and monitors through its PC, collection, and recycling services, as required by the Resource Efficient Use Promotion Law. For more information, visit the Lenovo Web site: https://www.lenovo.com/jp/ja/services_warranty/recycle/pcrecycle. The collection and recycling of home computers and displays by the manufacturer began on October 1, 2003, following the provisions of the Resource Efficient Use Promotion Act. This service is available free of charge for home computers sold after October 1, 2003. For more information, please visit Lenovo's Web site: https://www.lenovo.com/jp/ja/services_warranty/recycle/personal.
Discarded Lenovo Computer Components
Some Lenovo computer products sold in Japan have components that may contain heavy metals or other environmentally sensitive substances. To properly dispose of used components (such as printed circuit boards or drives), you should collect and recycle used computers or displays using the methods described above.
Trademark
The following terms are trademarks of Lenovo in the United States and/or other countries (regions):
- Lenovo
- Lenovo Logo
- ThinkCentre
- ThinkPad
- Think Vision
Microsoft, Windows, and Windows NT are trademarks of Microsoft Group, Inc.
Other company, product, or service names may be trademarks or service marks of other owners.
Power Cord
Only the power cord provided by the product manufacturer should be used. Do not use AC power cords from other devices.
File Info : application/pdf, 36 Pages, 2.10MB
DocumentDocumentReferences
ÁªÏë·þÎñÓëÖ§³Ö
Regulatory Compliance | Recycling | Lenovo US
PC Safety | Regulatory Compliance | Lenovo US
pcsupport.lenovo.com/solutions/Legion
Related Documents
![]() |
Lenovo Legion 27Q-11 Monitor User Guide: Setup, Features, and Troubleshooting Comprehensive user guide for the Lenovo Legion 27Q-11 monitor, covering setup, adjustments, OSD functions, troubleshooting, and specifications. Learn how to optimize your viewing experience. |
![]() |
Lenovo Legion 27Q-10 Product Carbon Footprint This document details the product carbon footprint of the Lenovo Legion 27Q-10 monitor, including lifecycle analysis, greenhouse gas emissions, and regional data for EU and US. |
![]() |
Lenovo Legion R27qc-30 Monitor User Guide - Setup, Features, and Support Explore the Lenovo Legion R27qc-30 monitor with this detailed user guide. Learn about setup, ergonomic adjustments, image configuration, troubleshooting, technical specifications, and support resources from Lenovo. |
![]() |
Lenovo Legion 27Q-11 27-inch QHD 300Hz Gaming Monitor | Specifications and Features Explore the Lenovo Legion 27Q-11, a high-performance 27-inch QHD gaming monitor. Featuring a 300Hz refresh rate, 0.5ms response time, NVIDIA G-SYNC compatibility, and AMD FreeSync Premium for ultra-smooth, tear-free gameplay. Detailed specifications, connectivity, and features for competitive gamers. |
![]() |
Lenovo R27i-30 Monitor Quick Start Guide and Setup Instructions Detailed setup guide for the Lenovo R27i-30 monitor, covering assembly, connections, and safety information. Learn how to connect your display and optimize its use. |
![]() |
Lenovo Legion 27Q-11 Monitor: Drivers, Documentation, and Support Download drivers, documentation, and warranty information for the Lenovo Legion 27Q-11 monitor. Includes safety guidelines, FCC compliance, and WEEE recycling information. |
![]() |
Lenovo Legion 27Q-10 Declaration of Conformity This document is the EU (CE) and UK (UKCA) Declaration of Conformity for the Lenovo Legion 27Q-10 monitor, Machine Type/Model: 68C6*. It lists the relevant EU Directives and harmonized standards to which the product conforms. |
![]() |
Lenovo Legion 27Q-11 Monitor: High-Performance Gaming Display Discover the Lenovo Legion 27Q-11, a 27-inch QHD gaming monitor featuring a 300Hz refresh rate, 0.5ms MPRT response time, NVIDIA G-SYNC compatibility, and stunning color accuracy for competitive play. |