User Guide for Lenovo models including: C22270QG1, 67C6-GAC2-WW, R27qc-30 27 inch Monitor, R27qc-30, 27 inch Monitor, inch Monitor, Monitor
Lenovo Legion R27qc-30 27" Class WQHD Curved Screen Gaming LED Monitor - 16:9 67C6GAC2US: Monitors - COLAMCO.com
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DocumentDocumentLenovo Legion R27qc-30 User Guide Product numbers C22270QG1 67C6-GAC2-WW First Edition (June 2024) © Copyright Lenovo 2024 LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925. Contents Safety information .......................................................................................................................... iii General Safety guidelines ....................................................................................................................................................iii Chapter 1. Getting started ........................................................................................................... 1-1 Shipping contents .............................................................................................................................................................. 1-1 Notice for use .................................................................................................................................................................... 1-1 Product overview ............................................................................................................................................................... 1-2 Types of adjustments................................................................................................................................................... 1-2 Tilt ................................................................................................................................................................................ 1-2 Swivel .......................................................................................................................................................................... 1-2 Height Adjustment........................................................................................................................................................ 1-3 Monitor Pivot................................................................................................................................................................ 1-3 Monitor controls ........................................................................................................................................................... 1-4 Cable lock slot ............................................................................................................................................................. 1-4 Setting up your monitor ..................................................................................................................................................... 1-5 Connecting and turning on your monitor...................................................................................................................... 1-5 Registering your option...................................................................................................................................................... 1-9 Chapter 2. Adjusting and using your monitor ........................................................................... 2-1 Comfort and accessibility................................................................................................................................................... 2-1 Arranging your work area ............................................................................................................................................ 2-1 Positioning your monitor .............................................................................................................................................. 2-1 Quick tips for healthy work habits ................................................................................................................................ 2-2 Adjusting your monitor image ............................................................................................................................................ 2-3 Using the direct access controls .................................................................................................................................. 2-3 Using the On-Screen Display (OSD) controls.............................................................................................................. 2-4 Selecting a supported display mode............................................................................................................................ 2-7 Understanding power management .................................................................................................................................. 2-8 Caring for your monitor...................................................................................................................................................... 2-9 Detaching the monitor base and stand.............................................................................................................................. 2-9 Wall Mounting (Optional) ................................................................................................................................................... 2-9 Chapter 3. Reference information............................................................................................... 3-1 Monitor specifications ........................................................................................................................................................ 3-1 Troubleshooting................................................................................................................................................................. 3-3 Manually installing the monitor driver .......................................................................................................................... 3-5 Getting further help.................................................................................................................................................. 3-5 Appendix A. Service and Support.............................................................................................. A-1 Registering your option......................................................................................................................................................A-1 Online technical support ....................................................................................................................................................A-1 Telephone technical support..............................................................................................................................................A-1 Appendix B. Notices.................................................................................................................... B-1 Recycling information ........................................................................................................................................................B-3 Trademarks .......................................................................................................................................................................B-3 Power cords and power adapters......................................................................................................................................B-5 Contents ii Safety information General Safety guidelines For tips to help you use your computer safely, go to: http://www.lenovo.com/safety Before installing this product, read the Safety Information. DANGER To avoid shock hazard: · Do not remove the covers. · Do not operate this product unless the stand is attached. · Do not connect or disconnect this product during an electrical storm. · The power cord plug must be connected to a properly wired and grounded power outlet. · Any equipment to which this product will be attached must also be connected to properly wired and grounded power outlets. · To isolate the monitor from the electrical supply, you must remove the plug from the power outlet. The power outlet should be easily accessible. To take special precautions to avoid the introduction of hazards when operating, installing, servicing, transporting or storing equipment, the necessary instructions shall be made available. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so. Handling · If your monitor weighs more than 18 kg (39.68 lb), it is recommended that it be moved or lifted by two people. iii Chapter 1. Getting started 1 This User's Guide contains detailed information on your Curved Panel Monitor. For a quick overview, please see the Setup Poster that was shipped with your monitor. R27qc-30 supports Lenovo Accessories and Display Manager - Artery. Shipping contents The product package should include the following items: y Curved Panel Monitor y Information Flyer y Lenovo Limited Warranty Booklet y Stand y Base y DP Cable y Power Cord y Screws X 4 Notice for use To set up your monitor, please see the illustrations below. Note: Do not touch the monitor within the screen area. The screen area is glass and can be damaged by rough handling or excessive pressure. 2 1 1. Take out the Top cushion and accessories. 2. Insert the base towards the stand and tighten the thumbscrew. 3. Mounting the stand to monitor's recess and tighten the screws. 4. Stand up the monitor with both hands carefully. Note: To attach a VESA mount, please see "Wall Mounting (Optional)"on page 2-9. Chapter 1. 1-1 Product overview This section will provide information on adjusting monitor positions, setting user controls, and using the cable lock slot. Types of adjustments Tilt Please see the illustration below for an example of the tilt range. -5 22 Swivel With the base rubber, you can swivel the monitor for the most comfortable viewing angle. 30 o 30 o Chapter 1. 1-2 Height Adjustment For height adjustment, user needs to press down or lift up the monitor. 120mm Monitor Pivot - Adjust the screen position before rotating the monitor screen. (Make sure that the monitor screen ascent to its highest point, and it inclines backward at 22°.) - then rotate clockwise / counterclockwise until the monitor stops at 90°. 90° 90° Chapter 1. 1-3 Monitor controls Your monitor has controls in flank which are used to adjust the display. For information on how to use these controls, please see "Adjusting your monitor image"on page 2-3. Cable lock slot Your monitor is equipped with a cable lock slot located on the rear of your monitor. Chapter 1. 1-4 Setting up your monitor This section provides information on how to set up your monitor. Connecting and turning on your monitor Note: Be sure to read the Safety information located on page iii before carrying out this procedure. 1. Power off your computer and all attached devices, and unplug the computer power cord. Note: The type of plug & Socket shown here are for illustration only. 2. Connect the cables according to below icon indication. 1 2 3. For computer in HDMI connecting. Note: Lenovo recommends that customers who require to use the HDMI input on their monitor purchase the "Lenovo HDMI to HDMI cable OB47070" www.lenovo.com/support/monitoraccessories. Chapter 1. 1-5 4. For computer in DP connecting. 5. Connect the speaker's audio cable and audio jack of monitor to transfer audio source from HDMI or DP. Note: The audio output in HDMI or DP modes. Warning note: Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphones and headphones output voltageand therefore the sound pressure level. Chapter 1. 1-6 6. Insert the power cord into the monitor, then plug the monitor power cord and the computer cord into grounded electrical outlets. Note: A certified power supply cord has to be used with this equipment. The relevant national installation and or equipment regulations shall be considered. A certified power supply cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 (designation H05VV-F 3G 0.75mm2 or H05VVH2-F2 3G 0.75mm2 ) shall be used. Alternative a flexible cord be of synthetic rubber according to IEC 60245 (designation H05RR-F 3G 0.75mm2 ) shall be used. Note: The type of plug & Socket shown here are for illustration only. 7. Connect the cables with cable clip. Chapter 1. 1-7 8. Power on the monitor and the computer. 9. When you install the monitor driver, download the driver that corresponds to your monitor model from the Lenovo website https://pcsupport.lenovo.com/solutions/ r27qc_30. Refer to the "Manually installing the monitor driver"on page 3-5" section to install the driver. Chapter 1. 1-8 Registering your option Thank you for purchasing this Lenovo product. Please take a few moments to register your Product and provide us with information that will help Lenovo to better serve you in the future. Your feedback is valuable to us in developing product and services that are important to you, as well as in developing better ways to communicate with you. Register your option on the following Web site: http://www.lenovo.com/register Lenovo will send you information and updates on your registered product unless you indicate on the Web site questionnaire that you do not want to receive further information. Chapter 1. 1-9 Chapter 2. Adjusting and using your monitor 2 This section will give you information on adjusting and using your monitor. Comfort and accessibility Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer. For more detailed information on any of these topics, visit the Healthy Computing Web site at: http://www.lenovo.com/healthycomputing/. Arranging your work area Use a work surface of appropriate height and available working area to allow you to work in comfort. Organize your work area to match the way you use materials and equipment. Keep your work area clean and clear for the materials that you typically use and place the items that you use most frequently, such as the computer mouse or telephone, within the easiest reach. Equipment layout and setup play a large role in your working posture. The following topics describe how to optimize equipment setup to achieve and maintain good working posture. Positioning your monitor Position and adjust your computer monitor for comfortable viewing by considering the following items: y 1,5- . , , ; ; ; . y Monitor height: Position the monitor so your head and neck are in a comfortable and neutral (vertical, or upright) position. If your monitor does not have height adjustments, you might have to place books or other sturdy objects under the base of the monitor to achieve the desired height. A general guideline is to position the monitor such that the top of the screen is at or slightly below your eye-height when you are comfortably seated. However, be sure to optimize your monitor height so the line of site between your eyes and the center the monitor suits your preferences for visual distance and comfortable viewing when your eye muscles are in a relaxed state. y Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen content and to accommodate your preferred head and neck posture. y General location: Position your monitor to avoid glare or reflections on the screen from overhead lighting or nearby windows. The following are some other tips for comfortable viewing of your monitor: Chapter 2. 2-1 y Use adequate lighting for the type of work you are performing. y Use the monitor brightness, contrast controls, if equipped to optimize the image on your screen to meet your visual preferences. y Keep your monitor screen clean so you can focus on the screen's contents. Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to periodically look away from your monitor screen and focus on a far object to allow your eye muscles to relax. If you have questions on eye fatigue or visual discomfort, consult a vision care specialist for advice. Quick tips for healthy work habits The following information is a summary of some important factors to consider to help you remain comfortable and productive while you use your computer. y Good posture starts with equipment setup: The layout of your work area and the setup of your computer equipment have a large effect on your posture while using your computer. Be sure to optimize the position and orientation of your equipment by following the tips outlined in "Arranging your work area"on page 2-1 so you can maintain a comfortable and productive posture. Also, be sure to use the adjustment capabilities of your computer components and office furniture to best suit your preferences now and as your preferences change over time. y Minor changes in posture can help avoid discomfort: The longer you sit and work with your computer, the more important it is to observe your working posture. Avoid assuming any one posture for an extended period of time. Periodically make minor modifications in your posture to help deter any discomforts that might arise. Make use of any adjustments that your office furniture or equipment provide to accommodate changes in posture. y Short, periodic breaks help ensure healthy computing: Because computing is primarily a static activity, it is particularly important to take short breaks from your work. Periodically, stand up from your work area, stretch, walk for a drink of water, or otherwise take a short break from using your computer. A short break from work gives your body a welcome change in posture and helps to ensure you remain comfortable and productive while you do work. Chapter 2. 2-2 Adjusting your monitor image This section describes the control features to adjust your monitor image. Using the direct access controls The direct access controls can be used when the On Screen Display (OSD) is not displayed. Table 2-1. Direct access controls Icon Control Description Joystick Up Up browsing key For decreasing the value on adjustment bar/tune in Press to move to previous item Direct access to brightness adjustment Joystick Down Down browsing key For increasing the value on adjustment bar/tune in Press to move to next item Direct access to brightness adjustment Left/Exit browsing key 1 Joystick Left For increasing the value on adjustment bar/tune in Press to move to previous level item Direct access to volume adjustment Joystick Right Down/confirm browsing key For increasing the value on adjustment bar/tune in Press to move to next level item Direct access to volume adjustment To access OSD menu Joystick Center Press to confirm selection Press and hold for 10 seconds will lock menu/ unlock menu 2 Input Source Switches the video input source 3 Power Off/On Press to turn the monitor power on/off Chapter 2. 2-3 Using the On-Screen Display (OSD) controls To adjust the settings, the user controls can be viewed through the OSD. R27qc-30 Game Settings Screen Settings Color Settings Port Settings Menu Settings Game Mode Over Drive MPRT FreeSync Refresh Rate Num Standard Level 2 Off Auto Off Input: HDMI 1 Resolution: 2560*1440 Refresh Rate: 144Hz To use the controls: 1. Press joystick center to open the main OSD menu. 2. Use or to move among the icons. Select an icon and press to access that function. If there is a sub-menu, you can move between options using or , then press to select that function. Use or to make adjustments. Press to save. 3. Press to move backwards through the sub-menus and exit from the OSD. 4. Press and hold for 10 seconds to lock the OSD. This will prevent accidental adjustments to the OSD. Press and hold for 10 seconds to unlock the OSD and allow adjustments to the OSD. R27qc-30 Game Settings Input Signal On Screen Settings DP Select Off Color Settings CEC Port Settings Menu Settings Input Signal: HDMI Resolution: 2560*1440 Refresh Rate: 144Hz HDMI CEC Allows you to On or Off HDMI CEC function. Switch DC on/off and sleep function can be realized synchronously through Monitor or Source(DVD/PS4/PS5/Xbox) Chapter 2. 2-4 Table 2-2. OSD functions OSD Icon on Main Menu Sub menu Description Standard FPS1 FPS2 Racing RTS Brightness Game Mode Game 1 Over Drive Contrast Relative Gamma Brightness Game Settings Game 2 Over Drive Contrast Relative Gamma Off Level 1 Over Drive Level 2 Level 3 Level 4 MPRT On/Off FreeSync / AdaptiveSync Off/Auto Refresh Rate Num Off/Left Top/Right Top/Left Bottom/Right Bottom Brightness Adjust bar Contrast Adjust bar DCR Off/On HDR Off/Auto Dark Boost Level 1/Level 2/Level 3/Level 4 Screen Settings Scaling Mode Original AR Full Screen Sharpness Adjust bar Relative Gamma -0.4/-0.2/Default/+0.2/+0.4/Off Auto Video range Full range 0-255 Limited range 16-235 DCI-P3 sRGB Warm Color Settings Color Temp Neutral Cool Red: Adjust bar User Green: Adjust bar Blue: Adjust bar Saturation Adjust bar Auto switch input Check Box Input Signal DP HDMI 1 HDMI 2 Port Settings DP Select DP 1.2 DP 1.4 CEC On/Off Controls and Adjustments All input signals All input signals only for HDMI port All input signals All input signals only for DP port only for HDMI port Chapter 2. 2-5 OSD Icon on Main Menu Sub menu Description Model Legion R27qc-30 Firmware L1.0 Information Serial Number HDR Vxxxxxxx1 Auto Mode Standard Format 8bpc RGB444 English French (Français) Italian (Italiano) Language Spanish (Español) Japanese () German (Deutsch) Russian () Volume Adjust bar Menu Settings Button Repeat Rate LED Indicator Default Slow Off Off / On OSD Timeout Adjust bar Reset All Settings Cancel Factory Reset OSD Timeout Adjust bar (5-60) Menu Position Adjust bar Normal OSD Rotation 90 270 0 20 Transparency 40 60 80 100 DDC/CI On/Off Reset All Settings Cancel Factory Reset Input: HDMI 1 Resolution:2560*1440 Controls and Adjustments All input signals Refresh Rate: 144Hz Chapter 2. 2-6 Selecting a supported display mode The display mode the monitor uses is controlled by the computer. Therefore, refer to your computer documentation for details on how to change display modes. The image size, position and shape might change when the display mode changes. This is normal and the image can be readjusted using automatic image setup and the image controls. Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or Curved Panel technology is inherently flicker-free. The monitor adopts Flicker-Free technology, which clears the eye visible flicker , brings comfort viewing experience and preventing users suffer from eye strain and fatigue. Note: If your system has previously been used with a CRT monitor and is currently configured to a display mode outside the range of this monitor, you may need to reattach the CRT monitor temporarily until you have re-configured the system; preferably to 2560 x 1440 at 180 Hz, which is the Native Resolution Display mode. The display modes shown below have been optimized at the factory. Table 2-3. Factory set display modes Timing 640x480 720x400 800x600 1024x768 1280x720 1280x1024 1440x900 1600x900 1680x1050 1920x1080 2560x1440 Refresh rate(Hz) 60 Hz, 75 Hz 70 Hz 60 Hz, 75 Hz 60 Hz, 75 Hz 60 Hz 60 Hz, 75 Hz 60 Hz 60 Hz 60 Hz 60 Hz, 120Hz, 180Hz 60 Hz, 120 Hz, 144 Hz, 165 Hz, 180Hz Chapter 2. 2-7 Understanding power management Power management is invoked when the computer recognizes that you have not used your mouse or keyboard for a user-definable period. There are several states as described in the table below. For optimal performance, switch off your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day. Table 2-4. Power indicator State Power Indicator Screen On White Normal Standby/Suspend Amber Blank Restoring Operation Press a key or move the mouse There may be a slight delay before the image reappears. Note: Standby also occurs if there is no image output to the monitor. Off Off Blank Press the power button There may be a slight delay before the image reappears. Chapter 2. 2-8 Caring for your monitor Be sure to turn off the power before you perform any maintenance on the monitor. Do not: y Apply water or liquid directly to your monitor. y Use solvents or abrasives. y Use flammable cleaning materials to clean your monitor or any other electrical equipment. y Touch the screen area of your monitor with sharp or abrasive items. This type of contact may cause permanent damage to your screen. y Use any cleaner which contains an anti-static solution or similar additives. This may harm the coating of the screen area. Do: y Lightly dampen a soft cloth with water and use this to gently wipe the covers and the screen. y Remove grease or finger marks with a damp cloth and a little mild detergent. Detaching the monitor base and stand After placing the monitor face down on box with caution protected, remove the screws and lift the stand up to remove it from the monitor. 1 3 2 Wall Mounting (Optional) Refer to the instructions that come with the base mounting kit. To convert your LCD display from a desk-mounted to a wall-mounted display, do the following: Step 1: Verify that the Power button is turned Off, then disconnect the power cord. Step 2: Lay the LCD display face down on a towel or blanket. Chapter 2. 2-9 Step 3: Remove the base from the monitor, refer to "Detaching the monitor base and stand". Step 4: Attach the mounting bracket from the VESA compatible wall mounting kit (100mm x100mm distance), VESA Mounting Screw M4 x 10 mm. VESA hole Step 5: Attach the LCD display to the wall, following the instructions in the wallmounting kit. Note: For use only with UL or CSA or GS-listed wall mount bracket with minimum weight/load bearing capacity of 16.8 kg (37.0 lbs). * When you use a flexible arm, do not tilt the monitor downward by more than 5 degrees. The machine does not support 180° screen rotation. Chapter 2. 2-10 Chapter 3. Reference information 3 This section contains monitor specifications, instructions to manually install the monitor driver, troubleshooting information, and service information. Monitor specifications Table 3-1. Monitor specifications for type-model 67C6-GAC2-WW Dimensions Depth 258.8 mm (10.19 in.) Height 385.0 mm (15.16 in.) Width 610.4 mm (24.03 in.) Panel Size 27 in. Backlight LED Aspect ratio 16:9 Stand Tilt -5° to 22° Swivel -30° to 30° Height Adjustment 120 mm Pivot -90° to 90° Weight Weight with stand assembly 6.1 kg (13.4 lbs) Weight without stand assembly (For wall mount or VESA mount considerations - no cables) 4.2 kg (9.3 lbs) VESA mount Supported 100 mm x 100 mm (3.94 in. x 3.94 in.) Image Viewable image size 684.7 mm (27 inch) Maximum height 335.7 mm (13.22 inch) Maximum width 596.7 mm (23.49 inch) Pixel pitch 0.2331 mm (0.0092 inch) Power input Supply voltage 100-240V AC 50-60Hz Max supply current 1.5 A Power consumption Normal operation <65.0 W (max) <26.0 W (typical) Note: Power consumption figures are for the monitor and the power supply combined Standby/Suspend Off <0.5 W <0.3 W Chapter 3. 3-1 Table 3-1. Monitor specifications for type-model 67C6-GAC2-WW Video input (HDMI) Video input (DP) Communications Supported Display Modes Temperature Humidity Interface Input signal Horizontal addressability Vertical addressability Clock frequency Interface Input signal Horizontal addressability Vertical addressability Clock frequency VESA DDC Horizontal frequency(HDMI) Vertical frequency(HDMI) Horizontal frequency(DP) Vertical frequency(DP) Native Resolution Operating Storage Shipping Operating Storage Shipping HDMI VESA TMDS (Panel LinkTM) 2560 pixels (max) 1440 lines (max) 600 MHz DP VESA TMDS (Panel LinkTM) 2560 pixels (max) 1440 lines (max) 710 MHz CI 30 kHz - 230 kHz 48 Hz - 144 Hz 30 kHz - 270 kHz 48 Hz - 180 Hz 2560 x 1440 @ 180 Hz (DP) 2560 x 1440 @ 144 Hz (HDMI) 0° to 40° C (32° to 104° F) -20° to 60° C (-4° to 140° F) -20° to 60° C (-4° to 140° F) 8% to 80% non-condensing 5% to 95% non-condensing 5% to 95% non-condensing Chapter 3. 3-2 Troubleshooting If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem. Table 3-2. Troubleshooting Problem The words "Out of Range" are shown on the screen, and the power indicator is flashing green. Possible cause The system is set to a display mode which is not supported by the monitor. Suggested action If you are replacing an old monitor, reconnect it and adjust the display mode to within the specified range for your new monitor. Reference "Selecting a supported display mode"on page 2-7 If using a Windows system, restart the system in safe mode, then select a supported display mode for your computer. The image quality is unacceptable. The power indicator is not lit and there is no image. Screen is blank and power indicator is amber. If these options do not work, contact the Support Center. The video signal cable is not connected with the monitor or system completely. Be sure the signal cable is firmly plugged into the system and monitor. The color settings may be incorrect. Select another color setting from the OSD menu. y The monitor's power switch is not switched on. y The power cord is loose or disconnected. y There is no power at the outlet. y Be sure the power cord is connected properly. y Be sure the outlet has power. y Power on the monitor. y Try using another power cord. y Try using another electrical outlet. The monitor is in Standby / Suspend mode. y Press any key on the keyboard or move the mouse to restore operation. y Check the Power Options settings on your computer. "Connecting and turning on your monitor"on page 1-4 "Adjusting your monitor image"on page 2-3 "Connecting and turning on your monitor"on page 1-4 "Understanding power management"on page 2-8 Chapter 3. 3-3 Table 3-2. Troubleshooting Problem Possible cause Suggested action Reference The power indicator is orange, but there is no image. The video signal cable is loose or disconnected from the system or monitor. Be sure the video cable is connected with the system properly. "Connecting and turning on your monitor"on page 1-4 The monitor brightness and contrast are at the lowest setting. Adjust the brightness and contrast setting on the OSD menu. "Adjusting your monitor image"on page 2-3 One or more of the pixels appear discolored. This is a characteristic of the LCD technology and is not an LCD defect. If there are more than five pixels missing, contact the Support Center. Appendix A."Service and Support"on page A-1 y Fuzzy lines in text or a blurry image. y Horizontal or vertical lines through the image. y Image setup has not been optimized. y Your system Display Properties setting have not been optimized. Adjust the resolution settings on your system to match the native resolution for this monitor: 2560 x 1440 at 180 Hz. Perform automatic image setup. If automatic image setup does not help, perform manual image setup. "Adjusting your monitor image"on page 2-3 "Selecting a supported display mode"on page 2-7 When working in the native resolution, you may find additional improvements by adjusting the Dots Per Inch (DPI) setting on your system. See the Advanced section of your system's display properties. Chapter 3. 3-4 Manually installing the monitor driver Below are steps for manually installing the monitor driver in Microsoft Windows 10, Microsoft Windows 11. 1. Turn off the computer, all attached devices. 2. Ensure that the monitor is connected correctly. 3. Turn on the monitor and then the system unit. Allow your computer to start the Windows operating system. 4. From the Lenovo website https://pcsupport.lenovo.com/solutions/r27qc_30, find the corresponding monitor driver and download it to a PC to which this monitor is connected (such as a desktop). 5. Right-click the Windows Start button on the desktop, then click Device Manager, and double click Monitor. 6. Double-click Generic Monitor. 7. Click the Driver tab. 8. Click Update Driver, and then click Browse Computer to find the driver. 9. Click Let me pick from a list of available divers on my computer. 10.Click the Have Disk... button. By clicking the Browse button, browse and point to the following path: X:\Monitor Drivers\Windows (where X indicates "the folder in which the downloaded driver is located" (such as a desktop)). 11. Select R27qc-30.inf file, Click Open button. Click OK button. 12.In the new window, select R27qc-30 and click Next. 13.After the installation is complete, delete all downloaded files and close all Windows. 14.Restart the system. The system will automatically select the refresh rate and the corresponding color matching profile. Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 2560 x 1440 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz. Getting further help If you still can't solve your problem, please contact the Lenovo Support Center. For more information on contacting the Support Center, please see Appendix A."Service and Support"on page A-1 Chapter 3. 3-5 Appendix A. Service and Support A The following information describes the technical support that is available for your product, during the warranty period or throughout the life of your product. Refer to the Lenovo Limited Warranty for a full explanation of Lenovo warranty terms. Registering your option Register to receive product service and support updates, as well as free and discounted computer accessories and content. Go to: http://www.lenovo.com/register Online technical support Online technical support is available during the lifetime of a product at: http://www. lenovo.com/support Product replacement assistance or exchange of defective components also is available during the warranty period. In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your location. A Lenovo technical support representative can help you determine the best alternative. Telephone technical support Installation and configuration support through the Customer Support Center will be available until 90 days after the option has been withdrawn from marketing. After that time, the support is cancelled, or made available for a fee, at Lenovo's discretion. Additional support is also available for a nominal fee. Before contacting a Lenovo technical support representative, please have the following information available: option name and number, proof of purchase, computer manufacturer, model, serial number and manual, the exact wording of any error message, description of the problem, and the hardware and software configuration information for your system. Your technical support representative might want to walk you through the problem while you are at your computer during the call. Telephone numbers are subject to change without notice. The most up-to-date telephone list for Lenovo Support is always available at: http://consumersupport. lenovo.com Country or Region Telephone Number Argentina 0800-666-0011 (Spanish, English) Australia 1-800-041-267 (English) Austria 0810-100-654 (For local rate) (German) Belgium Warranty service and support: 02-339-36-11 (Dutch, French) Bolivia 0800-10-0189 (Spanish) Appendix A. A-1 Appendix B. Notices B Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user `s responsibility to evaluate and verify the operation of any other product, program, or service. Lenovo may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to: Lenovo (United States), Inc. 1009 Think Place - Building One Morrisville, NC 27560 U.S.A. Attention: Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice. The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The result obtained in other operating environments may vary. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk. Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available Appendix B. B-1 systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. Appendix B. B-2 Recycling information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/recycling https://www.lenovo.com/jp/ja/services_warranty/recycle/pcrecycle/ https://www.lenovo.com/jp/ja/services_warranty/recycle/pcrecycle/ Trademarks Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources. Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government. In accordance with the Law for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details, visit the Lenovo Web site at https://www.lenovo.com/jp/ja/services_warranty/recycle/pcrecycle/ . Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of home-used computers and monitors by the manufacturer was begun on October 1, 2003. This service is provided free of charge for home-used computers sold after October 1, 2003. For details, visit the Lenovo Web site at https://www.lenovo.com/jp/ja/services_warranty/recycle/personal/ . Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances. To properly dispose of disused components, such as a printed circuit board or drive, use the methods described above for collecting and recycling a disused computer or monitor. The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkCenter ThinkPad ThinkVision Appendix B. B-3 Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of companies. Other company, product, or service names may be trademarks or service marks of others. Appendix B. B-4 Power cords and power adapters Use only the power cords and power adapters supplied by the product manufacture Do not use the ac power cord for other devices. Appendix B. B-5
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