STANLEY Product Warranty Information - Guarantees and Policies

STANLEY Warranty Information

Flashlights

3-Year Limited Warranty

STANLEY warrants this product for a period of (3) years against deficiencies in material and workmanship. This LIMITED WARRANTY does not cover products that are improperly used, abused, altered or repaired. Please call 866-786-5924 for more information or return instructions.

Unless otherwise noted, STANLEY will repair without cost, any STANLEY product found to be defective, including parts and labor charges, or at STANLEY's option, will replace such tools or refund the purchase price, less the amount for depreciation, in exchange for the defective tool. THIS LIMITED WARRANTY EXCLUDES ALL INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to you. This LIMITED LIFETIME WARRANTY gives you specific legal rights that may vary from state to state.

Hand Tools

Limited Lifetime Warranty

STANLEY warrants this product for its useful life (not to exceed one year for products with electrical or electronic components) against deficiencies in material and workmanship. This LIMITED LIFETIME WARRANTY does not cover products that are improperly used, abused, altered or repaired, nor does it cover consumable goods such as knife blades, glue sticks, etc. If found to be defective, a replacement will be sent to you. THIS LIMITED LIFETIME WARRANTY EXCLUDES ALL INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to you. This LIMITED LIFETIME WARRANTY gives you specific legal rights that may vary from state to state. Deficient products that are covered by this policy will be replaced or repaired. If you believe that your tool meets the criteria for warranty replacement, please send the tool(s) to:

Stanley Tools
1000 Stanley Drive
Concord, NC 28027
Attn: Quality Assurance

Lasers & Laser Distance Measurers

2-Year Limited / 30-Day Money Back

STANLEY warrants this product for a period of (2) years against deficiencies in material and workmanship. This LIMITED WARRANTY does not cover products that are improperly used, abused, altered or repaired. Please call 800-262-2161 for more information or return instructions. Unless otherwise noted, STANLEY will repair without cost, any STANLEY product found to be defective, including parts and labor charges, or at STANLEY's option, will replace such tools or refund the purchase price, less the amount for depreciation, in exchange for the defective tool. THIS LIMITED WARRANTY EXCLUDES ALL INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to you. This LIMITED LIFETIME WARRANTY gives you specific legal rights that may vary from state to state.

In addition to the warranty, STANLEY Lasers are covered by: 30-Day Money Back Guarantee. If you are not completely satisfied with the performance of your STANLEY Laser for any reason, you can return it within 30 days from the date of purchase with a receipt for a full refund.

Mechanics Tools

Full Lifetime Warranty

STANLEY Mechanics Tools are covered by the manufacturer's FULL LIFETIME WARRANTY. If any STANLEY Mechanics Tool ever fails for any reason, STANLEY will replace it. NO PROOF OF PURCHASE required.

DO NOT RETURN PRODUCT TO STORE. Please call 1-800-262-2161 (M-F, 8-5 EST) and Stanley will ship a replacement. Tools covered include: wrenches, sockets, ratchets and drive accessories.

THIS FULL LIFETIME WARRANTY EXCLUDES ALL INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to you. This FULL LIFETIME WARRANTY gives you specific legal rights that may vary from state to state.

Stud Sensors

1-Year Limited Warranty

STANLEY warrants this product for a period of (1) year against deficiencies in material and workmanship. This LIMITED WARRANTY does not cover products that are improperly used, abused, altered or repaired. Please call 866-786-5924 for more information or return instructions.

Unless otherwise noted, STANLEY will repair without cost, any STANLEY product found to be defective, including parts and labor charges, or at STANLEY's option, will replace such tools or refund the purchase price, less the amount for depreciation, in exchange for the defective tool.

THIS LIMITED WARRANTY EXCLUDES ALL INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to you. This LIMITED LIFETIME WARRANTY gives you specific legal rights that may vary from state to state.

Tape Rules

Limited Lifetime Warranty

STANLEY Tools warrants tape rules against deficiencies in material and workmanship for the useful life of the tool. Deficient products will be replaced if sent to: STANLEY Tools, 1000 Stanley Drive, Concord, NC 28027.

There are additional facts about this warranty that you should know: STANLEY Tools is not responsible for damage resulting from excessive wear, misuse, abuse, damage from accident or alteration of this product. Where permitted by law, STANLEY is not responsible for accidental or consequential damages. This chart will help you to determine if a tape rule is defective and should be replaced.

STANLEY tape rules are inspected and tested before shipment and are believed to be free from defects in workmanship and material. We are anxious to make fair and equitable adjustments on any defective tape rule; however, we cannot be responsible for tape rules that have had long use or that show excessive wear or damage from accident, misuse or abuse. Please use the Tape Rule Replacement Policy as guide when handling claims for adjustment.

Manufacturers' warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchased the product from. Please review the warranty carefully, and contact the manufacturer if you have any questions.

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