Manuals+

Setting up your AT&T All-Fi Extender™

Getting Started

This guide will help you set up your AT&T All-Fi Extender. You will need AT&T Internet service for the extender to function. Ensure your All-Fi Extender is placed in the same room as your All-Fi Hub™ during the initial setup process.

  1. Connect with AT&T Smart Home Manager app

    1. Download the App: Obtain the Smart Home Manager app from your device's app store or visit att.com/smarthomemanager. You can also open your smartphone's camera and hold it over the provided QR code for a quick download.

    2. Sign In: Log in using your AT&T user ID and password. For assistance, visit att.com/shmhelp.

    3. Add Extender: Navigate to 'Network' > 'Home Network Hardware' > 'Add Extender'. Once the extender displays a SOLID WHITE light, the setup is complete.

    The Smart Home Manager app allows you to control and manage your home Wi-Fi network, troubleshoot issues, check Wi-Fi signal strength, and manage devices remotely. Note that AT&T Smart Home Manager is available for AT&T Internet and AT&T Internet Air customers with compatible AT&T Wi-Fi gateways. Feature availability may vary by gateway model. Data rates may apply.

  2. Connect with Ethernet

    1. Connect Extender to Hub: Use the provided WHITE Ethernet cable. Connect one end to an available Ethernet port on your All-Fi Hub and the other end to one of the BLUE Ethernet ports on the back of the All-Fi Extender. Ensure the cable is securely connected. The Ethernet port LED on the Hub should turn SOLID GREEN. After the extender is paired and its front LED shows a SOLID WHITE light, you can connect another device via Ethernet.

    2. Connect Power: Connect the power supply to the extender and plug it into an electrical outlet (that is not controlled by a light switch). The power jack LED on the back of the extender should turn SOLID GREEN. A pulsing WHITE light on the front indicates the extender is booting up.

    3. Relocate Extender: Once the setup is complete and the front LED is SOLID WHITE, unplug the extender and disconnect the Ethernet cable. Move the extender to the desired location in your home.

  3. Troubleshooting and tips

    Placement: Do not place the extender on the floor. For optimal placement guidance, visit www.att.com/AllFiExtender-4991.

    Check Status: Ensure your extender is working. A paired and functioning extender will display a SOLID WHITE light.

    Troubleshooting common issues:

    • Device is out of range: Ensure the extender is within range of your Wi-Fi signal.
    • Not paired: Verify the Ethernet cable connections and power supply.
    • Out of range: If the Wi-Fi signal is out of range, try moving the extender closer to the All-Fi Hub.
    • Firmware update: The extender may require a firmware update.

    General Troubleshooting: Check all cables and cords. Reboot the extender by pressing the reset button on the back.

    Need more help?

    Additional information:

    • Manage your account by downloading the myAT&T app at att.com/myattapp.
    • For accessibility support (Braille or large print), call 800.288.2020.
Models: BGW620, BGW620 All-Fi Extender, BGW620, All-Fi Extender, Extender

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