Shark Corded Upright Vacuum with Lift-Away® Technology

NV612UK Series - INSTRUCTIONS

Welcome to your new Shark® Corded Upright Vacuum with Lift-Away® Technology. This manual provides comprehensive guidance from assembly to maintenance.

Thank You & Registration

Thank you for purchasing the Shark® Corded Upright Vacuum with Lift-Away® Technology.

Register Your Purchase: To benefit from your product's extended guarantee, register your purchase at sharkclean.co.uk/register-guarantee.

Tips for Finding Information:

  • Model and serial numbers are located on the QR code label on the back of your unit.
  • The date code can be found on one of the prongs of the power cord plug.

Customer Service: Call 0800 862 0453.

Benefits of Registering:

  • Easier, faster product support and access to guarantee information.
  • Access to troubleshooting and product care instructions.
  • Be the first to know about exclusive product promotions.

Record This Information:

  • Model Number:
  • Serial Number:
  • Date Code:
  • Date of Purchase (Keep receipt):
  • Store of Purchase:

Technical Specifications:

  • Voltage: 220-240V~, 50-60Hz
  • Body Motor Watts: 750W
  • Nozzle Watts: 80W

Please read carefully and keep for future reference. This instruction manual is designed to help you get a complete understanding of your new Shark® Corded Upright Vacuum with Lift-Away® Technology.

Environmental Disposal: This product should not be disposed of with other household wastes. Recycle responsibly to promote the sustainable reuse of material sources. Use return and collection systems or contact the retailer for environmentally safe recycling.

Important Safety Instructions

WARNING: Reduce the risk of fire, electric shock, injury, or property damage.

General Warnings:

  • Inspect power cord and plug for damage before use. Do not use with a damaged cord or plug.
  • Turn off all controls before plugging in or unplugging.
  • Store the vacuum with the power cord secured around the cord hooks.
  • To minimize cord damage, do not allow the motorized brush-roll to ingest the cord. If this occurs, shut off power immediately and remove the cord.
  • Your vacuum cleaner consists of a motorized nozzle, wand, hose, and/or vacuum pod containing electrical connections, wiring, and moving parts.
  • Use only identical replacement parts.
  • Follow instructions carefully to avoid improper use. Do not use for purposes other than described in this manual.
  • Inspect all parts for damage before use. Do not use if any parts are damaged.
  • The use of an extension cord is NOT recommended.
  • This vacuum cleaner contains electrical connections and no serviceable parts.

Use Warnings:

  • This appliance can be used by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, if given supervision or instruction on safe use and understanding of hazards.
  • Do not allow children to use the appliance. Keep it and its cord out of reach of children. Do not allow it to be used as a toy. Close supervision is necessary when used near children.

Cleaning and Use:

  • Always turn off the vacuum cleaner before connecting or disconnecting accessories.
  • Do not handle the plug or vacuum cleaner with wet hands.
  • Do not use without filters in place.
  • Only use Shark® branded filters and accessories. Damage from non-Shark® parts may not be covered by your guarantee.
  • Do not damage the power cord:
    • Do not pull or carry by the cord or use it as a handle.
    • Do not unplug by pulling the cord; grasp the plug.
    • Do not run the vacuum over the power cord, close a door on it, pull it around sharp corners, or leave it near heated surfaces.

SAVE THESE INSTRUCTIONS

Additional Safety Precautions:

  • Do not put objects into nozzle or accessory openings. Do not use with any opening blocked to maintain airflow.
  • Do not use if nozzle or accessory airflow is restricted. If air paths or the motorized floor nozzle become blocked, turn off and unplug the vacuum. Remove obstructions before restarting.
  • Keep nozzle and vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing.
  • Do not use if the vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped into water.
  • If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similar qualified persons to avoid a hazard.
  • Use extra care when cleaning on stairs.
  • Do not leave the vacuum cleaner unattended while plugged in.
  • When powered on, keep the vacuum cleaner moving over the carpet surface at all times to avoid damaging carpet fibres.
  • Do not place the vacuum cleaner on unstable surfaces like chairs or tables.
  • Do not use to pick up:
    • Liquids
    • Large objects
    • Hard or sharp objects (glass, nails, screws, coins)
    • Large quantities of dust (drywall dust, fireplace ash, embers). Do not use as an attachment for power tools for dust collection.
    • Smoking or burning objects (hot coals, cigarette butts, matches)
    • Flammable or combustible materials (lighter fluid, petrol, kerosene)
    • Toxic materials (chlorine bleach, ammonia, drain cleaner)
  • Do not use in:
    • Poorly lit areas
    • Wet or damp surfaces
    • Outdoor areas
    • Enclosed spaces that may contain explosive or toxic fumes or vapors (lighter fluid, petrol, kerosene, paint, paint thinners, mothproofing substances, flammable dust)
  • Turn off all controls before plugging in or unplugging the vacuum.
  • Unplug from electrical socket when not in use and before any maintenance or cleaning.
  • To clean: Wipe down the unit with water only. Cleaning chemicals could damage the unit.
  • During cleaning or maintenance, do not cut anything other than hair, fibres, or string wrapped around the brush-roll.
  • Allow all filters to air-dry completely before replacing to prevent liquid from being drawn into electronic parts.
  • Make sure the dust cup and all filters are in place after routine maintenance.
  • Secure the power cord around the two cord hooks during storage.

Getting to Know Your Shark® Lift-Away®

Welcome! Congratulations on your purchase. Use this instruction manual to learn about your new vacuum's great features. From assembly to use to maintenance, you will find it all in here.

Main Unit Components:

  • A Suction Control Slider: Adjusts suction power.
  • B Handle: Ergonomic grip for maneuvering.
  • C Hose: Flexible connection for attachments and Lift-Away mode.
  • D Handle Release Button: Releases the handle from the wand.
  • E Power Switch: Turns the vacuum on/off.
  • F Wand Release Button: Releases the wand from the pod.
  • G Wand: Extends reach for cleaning.
  • H Dust-Cup Release Latch: Opens the dust cup for emptying.
  • I Lift-Away® Pod: The main body of the vacuum that detaches for portable cleaning.
  • J Dust-Cup Empty Buttons: Buttons to open the bottom of the dust cup.
  • K Lower Cord Hook: For wrapping the power cord for storage.
  • L Lift-Away® Foot Pedal: Engages the Lift-Away feature to detach the pod.
  • M Motorized Floor Nozzle: The main cleaning head with a brush-roll.
  • N Headlights: Illuminate the cleaning area.
  • O Brush-roll indicator light: Shows the status of the brush-roll.

Assembly

Ensure all parts firmly CLICK into place before operating.

Step 1: Insert Wand into the pod.

Step 2: Insert Handle into the wand.

Step 3: Attach Hose to the back of the vacuum pod.

Power Cord Management:

  • Upper Cord Hook: Rotate the upper hook down for cord access and removal.
  • Cord Holder: Use the cord holder on the side of the wand to secure the cord while vacuuming.

Settings

Power/Surface Switch:

  • O Power Off: Turns the vacuum off.
  • I Hard Floor: For hard floors, small area rugs, or delicate carpets. The brush-roll spins at a slower speed.
  • II Carpet: For carpets. The brush-roll will continue to spin in all modes.

Suction Control:

The Suction Control Slider on the handle adjusts suction based on floor type.

  • MIN: Reduces suction and increases maneuverability on carpets.
  • MAX: Increases suction on hard floors.

Brush-Roll Indicator Light:

  • Solid Green: The brush-roll is spinning and working as intended.
  • Solid Red: There is a jam in the brush-roll area. Turn off and unplug the vacuum, remove any blockages in the nozzle, then reconnect and turn on.
  • Flashing Red: The motorized floor nozzle is overheating. Turn the vacuum off and wait a minimum of 60 minutes for the unit to cool down.

Cleaning Modes

Upright Mode: To engage the brush-roll, step on the floor nozzle and tilt the handle back firmly.

Lift-Away Mode: Step on the pedal on the floor nozzle to lift off the pod.

Above-Floor - Handle: Press the Handle Release button and pull up on the handle to detach it from the wand.

Above-Floor - Wand: Press the Wand Release button and pull up on the wand to detach it from the pod.

Accessories:

Optional cleaning accessories can be attached to the handle or wand. All accessories are compatible with both the wand and the handle. Included accessories will vary by model.

Maintenance

Emptying the Dust Cup:

IMPORTANT: Unplug the power cord before performing any maintenance.

  1. To remove the Dust Cup, pull up on the release button on the side of the dust cup handle. Tilt the dust cup forward, then lift to remove.
  2. Hold the dust cup over a bin and press the release button to open the bottom of the dust cup.
  3. To remove collected debris from the Lint Screen, lift the tab at the top of the dust cup to open the lid. Remove debris from the lint screen to clean.
  4. To reattach the dust cup, place the bottom of the dust cup onto the pod and then tilt until it clicks into place.

Cleaning the Filters:

Regularly rinse filters to maintain suction power. Rinse filters with cold water only. Allow all filters to air-dry for at least 24 hours before reinstalling to prevent liquid from being drawn into electronic parts. IMPORTANT: DO NOT use soap when cleaning the filters.

  • Rinse Pre-Motor Filters (Every Month): Remove the foam and felt filters. Rinse with water and tap loose dirt off between washes as needed.
  • Rinse Post-Motor Filter (Every Year): To remove the Post-Motor Filter, pull the tab on the bottom of the filter door, then lift off the door. Press the tab on the side of the Post-Motor filter. To reattach the door, align the top first, then press the bottom until it clicks into place.

Cleaning the Brush-Roll:

Clean off any debris on the bristles. Carefully use scissors within the brush-roll groove to cut away any hair or debris wrapped around the brush-roll.

Checking for Blockages

IMPORTANT: Unplug the cord before performing any maintenance.

  • Nozzle Blockages: Check the opening at the top of the nozzle for any blockages.
  • Dust Cup Blockages: Detach dust cup, empty it, remove debris from lint screen, and check for blockages.
  • Wand Blockages: Detach wand from pod and handle, and check both ends for blockages.
  • Hose Blockages: Detach hose from handle by pressing the release button. Detach the hose from the pod, and check openings for blockages. (Note: Torch not included.)
  • Handle Blockages: Detach handle from wand and check openings for blockages.

Available Accessories

  • A Crevice Tool: Cleans tight spaces, reaches skirting boards and ceilings.
  • B Upholstery Tool: Removes pet hair and dust from curtains and upholstery.
  • C Dusting Brush: Dusts and cleans delicate surfaces.
  • D 2-in-1 Duster Crevice Tool: Combines a crevice tool for extended reach with a soft dusting brush.
  • E Pet Power Brush: Picks up pet hair and loose debris, deep cleans upholstery.
  • F Multi Surface Tool: For tough pet messes; use the stiff bristle brush for stuck-on debris or detach bristles for an upholstery tool.

Note: Not all accessories come with all units. Please refer to packaging panels for your unit's configuration. To order additional accessories, visit sharkclean.co.uk.

Troubleshooting Guide

WARNING: To reduce the risk of shock and unintended operation, turn power off and unplug unit before servicing.

Vacuum is not picking up debris. No suction or light suction:

  • Check filters to see if they need cleaning. Follow instructions for rinsing and drying.
  • Dust cup may be full; empty dust cup.
  • Check hose, hose connections, nozzles, and accessories for blockages; clear if required.
  • Remove any string, carpet fibres, or hair wrapped around the brush-roll.

Vacuum lifts area rugs:

  • Turn off the unit to disengage the brush-roll and restart with the POWER button for suction-only cleaning.
  • Suction is powerful; take care when vacuuming area rugs or rugs with delicately sewn edges.
  • Turn off the unit, disengage the area rug from the brush-roll, and restart the unit.

Brush-roll does not spin:

  • If the brush-roll indicator light turns red, the brush-roll has stopped spinning. Immediately turn off and unplug the vacuum, disconnect the nozzle, and remove any blockage before reconnecting and turning the vacuum back on.
  • Pull the handle toward you and release the floor nozzle to disengage the auto-off feature.
  • Immediately turn off and unplug the vacuum, disconnect the nozzle, and remove any blockage before reconnecting and turning the vacuum back on.

Vacuum turns off on its own or brush-roll Indicator Light flashes red:

This vacuum cleaner is equipped with a motor protective thermostat. If the vacuum overheats, the thermostat will automatically turn the suction motor off. To restart the thermostat:

  1. Turn the unit off.
  2. Unplug the vacuum.
  3. Empty the dust cup and clean filters (see previous page).
  4. Check for blockages in hose, accessories, and inlet openings.
  5. Allow the unit to cool for a minimum of 45 minutes.
  6. Plug in the vacuum.
  7. Restart the unit by turning the power on.

Note: If the vacuum still does not start, visit sharkclean.co.uk/customer-care or contact customer service on 0800 862 0453.

Five (5) Year Limited Guarantee

When a consumer buys a product in the UK, they get the benefit of legal rights relating to product quality (your "statutory rights"). These rights are enforceable against your retailer. Shark® offers an additional manufacturer's warranty of up to five years upon registration with Shark®, reflecting confidence in product quality.

Offer valid only in United Kingdom and Republic of Ireland. These terms and conditions relate to the manufacturer's guarantee only; your statutory rights are unaffected.

Shark® Guarantees:

  • A household appliance like a vacuum cleaner is a significant investment. Your new machine needs to work properly for as long as possible.
  • Every Shark® machine comes with a free parts and labour guarantee.
  • Customer service helpline: 0800 862 0453 (9:00 am - 6:00 pm Monday-Friday).
  • Online support available at sharkclean.co.uk.

How to Register Your Extended Shark® Guarantee:

  • If purchased directly from sharkclean.co.uk, your extended guarantee is registered automatically.
  • You can also register online within 28 days of purchase. You will need:
    • Date of purchase (receipt or delivery note).
    • Model Number.
  • IMPORTANT: Both the 1-year and the extended 4-year guarantee cover your product from the date of purchase. Keep your receipt; it is required to verify information for guarantee claims. Failure to produce a valid receipt may invalidate your claim.

Benefits of Registering Your Free Shark® Guarantee:

  • Details are on hand for quick contact.
  • Receive tips and advice for optimal use and news about new Shark® technology.
  • Online registration provides instant confirmation.

Guarantee Duration: Your new Shark® vacuum cleaner is guaranteed for a total of five years (1 year plus an extended guarantee of 4 years).

What is Covered by the Free Shark® Guarantee:

  • At Shark's discretion, repair or replacement of your Shark® machine, including all parts and labour.
  • A Shark® guarantee is in addition to your legal consumer rights.

What is NOT Covered by the Free Shark® Guarantee:

  • Blockages (refer to Operating Manual for unblocking instructions).
  • Normal wear and tear (e.g., brush bar, fuse, belt).
  • Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation, or handling not in accordance with these instructions.
  • Use of the vacuum cleaner for anything other than normal domestic household purposes.
  • Use of parts not assembled or installed according to operating instructions.
  • Use of parts and accessories which are not Shark® genuine components.
  • Faulty installation (unless installed by Shark®).
  • Repairs or alterations carried out by parties other than Shark® or its agents.

What Happens When Your Guarantee Runs Out?

Shark® products are designed for longevity. For out-of-guarantee repairs, contact the customer service helpline on 0800 862 0453 to inquire about the out-of-guarantee program.

Where to Buy Genuine Shark® Spares and Accessories:

Shark® spares and accessories are developed by the same engineers who developed your vacuum. Find a full range at sharkclean.co.uk. Only use Shark® branded filters and accessories; damage from non-Shark® parts may not be covered by your guarantee.

Contact Information

SharkNinja Europe Limited
3150 Century Way, Thorpe Park,
Leeds, LS15 8ZB, UK
+44 (0)800 862 0453
www.sharkclean.co.uk

SharkNinja Germany GmbH
c/o Regus Management GmbH,
Excellent Business Center 10
+11/Stock, Westhafenplatz 1,
60327 Frankfurt am Main, Germany
www.sharkclean.eu

Illustrations may differ from actual product. Specifications are subject to change without notice.

LIFT-AWAY® and SHARK® are registered trademarks of SharkNinja Operating LLC.

© 2021 SharkNinja Operating LLC

PRINTED IN CHINA

Models: NV612UK Series, Corded Upright Vacuum with Lift Away Technology

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