Rexing V2 PRO-AI Dash Cam User Manual
The information in this manual is subject to change without notice. Rexing All Rights Reserved. Visit www.rexingusa.com
Activate Your 18-Month Warranty & Choose Your FREE Gift!
Activate within 30 days of purchase to claim your free gift and extend your limited 12-month warranty to 18 months.
Scan the QR code to Activate & Select Your Free Gift.
(QR code placeholder for activation link: https://www.rexingusa.com/productreg/)
Overview
Thank you for choosing REXING!
We hope you love your new products as much as we do. If you need any assistance, or have any suggestions to help us improve, please contact us:
- Email: care@rexingusa.com ✉️
- Phone: (877) 740-8004 ?
Our Support team will respond to you as soon as possible. Always a surprise in Rexing.
Check us out here:
Package Contents
The package includes the following items:
- Rexing V2 Pro AI Dash Camera
- Power Cable
- Rear Camera with Rear Camera Cable
- Warning Sticker
- Mount Plate and 3M Adhesive
- Cable Management Kit
- Safety Guide
- User Manual
- User Manual (additional copy)
- Electrostatic Sticker
Product Overview
Dash Cam Top View:
1. Power Port: Connects to the power supply.
2. Micro SD Card Slot: For inserting the memory card.
3. Rear Camera Port: Connects the rear camera.
Dash Cam Front View:
4. Menu Button/Mode Button: Navigates menus or changes modes.
5. Screen View Switch Button: Changes the display view.
6. Power Button/Screen Button: Turns the device on/off or the screen on/off.
7. Audio Button: Toggles audio recording.
8. Record/Confirm/Wi-Fi Button: Starts/stops recording, confirms selections, or toggles Wi-Fi.
9. 330° Rotatable Cabin Cam with Infrared Lights: Captures interior view with IR illumination.
10. Power Indicator: Shows the device's power status.
11. 330° Rotatable Front Camera: Captures the road ahead.
Camera Overview
Front Camera View:
1. Recording Mode: Indicates the current recording mode.
2. Recording (On): Shows if recording is active.
3. Recording Length: Displays the duration of the current recording.
4. Wi-Fi: Indicates Wi-Fi connection status.
5. Resolution: Shows the current video resolution (e.g., FHD+FHD).
6. GPS Signal: Indicates the GPS signal strength.
7. Micro SD Card: Shows the status of the memory card.
8. Time: Displays the current time.
9. Date: Displays the current date.
Rear Camera View:
13. Recording Time: Shows the elapsed time for the rear camera.
14. Resolution: Shows the rear camera resolution (e.g., QHD+FHD).
15. ADAS: Indicates if ADAS features are active.
10. Microphone: Shows microphone status.
11. G-Sensor Sensitivity: Indicates the current G-Sensor sensitivity level.
12. Loop Recording: Shows if loop recording is enabled.
13. Remaining Available Space: Displays remaining storage space.
Front Camera Alignment Line: When adjusting the front camera, ensure this red line is aligned horizontally with the front edge of the hood.
Get Started
Step 1: Installing the Electrostatic Stickers
1.1 Prepare Your Windshield
Thoroughly cleanse your windshield with water or alcohol. Wipe it dry with a clean, dry cloth to ensure a spotless surface.
1.2 Position the Sticker
Carefully peel off the protective film from the electrostatic sticker. Attach the sticker to the windshield, ideally behind the rear-view mirror. This position is recommended to avoid obstructing your view while driving.
(Diagram shows electrostatic sticker placement on windshield)
Step 2: Install the Front Camera
Attach the adhesive mount to the desired location on the windshield. Leave it undisturbed for at least 20 minutes before mounting the dash cam. Ensure the dash cam is placed in the middle of the windshield (behind the rear view mirror) in a safe, appropriate location where it does not obstruct the driver's view.
(Diagram shows front camera mounting on windshield)
Step 3: Install the Rear Camera
Mount the rear camera as shown in the diagram. Use the rear camera cable to connect it to the front camera.
(Diagrams show rear camera installation for rear and cabin views)
Step 4: Insert a Memory Card
You must insert a memory card before recording. The dash cam supports Micro SD cards up to 512GB. For reliable operation, use a Class 10 memory card with a capacity of at least 32GB.
Some cards may not be compatible depending on the manufacturer and type. Using an incompatible card may damage the device or corrupt data.
We strongly recommend formatting the micro SD card on the dash cam before initial use. Push the memory card into the slot until it locks in place.
(Diagram shows memory card insertion into the dash cam)
Step 5: Connect to the Power and Format the Memory Card
Connect the power cable to the vehicle's 12V-24V DC outlet. Use only Rexing-approved power cables. Using an incompatible charger can cause serious personal injury or damage to your device.
Follow these steps to format the memory card:
- Press the OK button to stop recording.
- Press the MENU button twice to enter Setup Settings.
- Press the DOWN button to navigate to the "Format" option.
- Press OK to confirm format.
(Screenshot shows "All data will be deleted" confirmation prompt with Cancel and OK options)
Step 6: Remove the Memory Card
Before removing the memory card, unmount it for safe removal.
- Press the OK button to stop recording.
- Press and hold the POWER button to switch off the device.
- Gently push the memory card to release it.
Note: DO NOT remove the memory card while the device is in operation, transferring, or accessing information. This can result in data loss, corruption, or damage to the card or device. Rexing is not responsible for losses due to damaged memory cards.
Basic Operations
Menu Settings: Resolution
The dash cam can record videos in two or three channels.
- Three-channel Mode: Front camera resolution: 1080p. Cabin and rear camera video resolution: 2304x648.
- Two-channel Mode: Front camera video resolution: 1080p. Cabin/Rear camera video resolution: 1080p.
Memory Card Size | 1080p Resolution | 720p Resolution |
---|---|---|
16GB | 2.5 hours | 4 hours |
32GB | 5 hours | 8 hours |
64GB | 10 hours | 17 hours |
128GB | 20 hours | 34 hours |
256GB | 40 hours | 68 hours |
512GB | 80 hours | 136 hours |
Loop Recording
With loop recording enabled, the device continuously erases the oldest video as it records new ones.
Note: Any locked video files on the memory card remain protected and are not automatically deleted during loop recording.
(Interface shows loop recording options: 1 Minute, 3 Minutes, 5 Minutes)
Date Stamp
The date stamp can be viewed in the video.
Plate Number
The plate number can be shown on the screen.
(Interface shows plate number input field with characters A-F)
Record Audio
You can choose to record audio with video, or not.
G-Sensor
If a change in gravitational forces is detected (e.g., during an accident), the G-Sensor sends a signal to the camera, automatically locking the current video file to preserve crucial footage. Locked videos are found in the "\event" folder on the memory card.
Note: Locked video files are not erased by Loop Recording; they remain until manually deleted or the card is formatted.
ADAS (Advanced Driver-Assistance Systems)
- Front Collision Warning: Receive an alert for potential collisions or hazards ahead.
- Clear to go alert: Receive an alert when the car in front of you moves at a traffic light.
- Pedestrian Alert System (PAS) Pedestrian Warning: Receive an alert when the PAS detects a person in front of your car.
LDW (Lane Departure Warning)
When the car deviates from its lanes, the Lane Departure Warning signals an alert or warning for potential collision hazards.
Volume
Adjust the dash cam's volume (Low/Medium/High).
Sensitivity
Choose a desired sensitivity level for ADAS and LDW.
(Interface shows sensitivity options: Low Sensitivity, Medium Sensitivity, High Sensitivity)
Date/Time
Use the following procedure to change the device's time, date, and date format.
(Interface shows date and time settings: 09/28/2021, 13:14:40, MM/DD/YY format)
Auto Power Off
The dash cam will power off after a selected period of time.
Beep Sound
Allows you to turn the device's button sound effect on or off.
Frequency
Set the light frequency according to your country's power supply specification (U.S. users should select "60Hz").
Language
Multiple languages are available in the settings.
(Interface shows language options: English, Français, Español, Português)
Lights Up
Use the following procedure to turn on or off the infrared lights.
Daylight Saving
Enable this feature when your region observes daylight saving time.
Time Zone
Choose the correct time zone to display accurate time on the video.
(Interface shows time zone options: GMT-05:00 New York, GMT-04:00 Caracas, GMT-03:30 Newfoundland, GMT-03:00 Buenos Aires)
GPS Speed Units
Select your preferred speed unit (KM/H, MPH) to display on the device and in the video.
(Interface shows speed unit options: Off, KM/H, MPH)
Screen Saver
Select a time duration for the screen to stay lit after recording starts.
(Interface shows screen saver options: Off, 1 Minute, 3 Minute, 5 Minute, 10 Minutes, Speed Date Screensaver)
Note: With the Speed/Date screensaver selected, you can review speed and date on the screen after 60 seconds without taking any actions on the device.
(Screenshot shows screensaver display with speed, time, and date)
Alternatively, you can press the POWER button to turn the LCD screen on or off.
Default Setting
Performing this operation will reset all device settings to their original values.
Note: Any user-customized settings will be lost.
(Screenshot shows "Return menu setting to defaults" confirmation with Cancel and OK options)
Version
Displays the current device firmware information.
Wi-Fi Connect
Step 1
With your dash cam powered on, hold the OK navigation button to enable the Wi-Fi function. The Wi-Fi name (SSID) and password will be displayed on-screen.
(Screenshot shows "WiFi Not Connected" with SSID: B50D_bb92, Password: 12345678)
Step 2
On your mobile device, navigate to Wi-Fi settings. Connect to your dash cam's Wi-Fi by tapping its name. Enter your dash cam's Wi-Fi password if prompted.
Note: On some mobile devices, you may need to try connecting more than once. Ensure your mobile device's screen resembles the examples shown for a successful connection.
(Screenshots show Samsung/Android and iPhone/iOS Wi-Fi connection examples)
Step 3
Once connected to the dash cam, open the Rexing Connect app on your mobile device. Please select "Keep Trying Wi-Fi" if you see the notification indicating the network does not appear to be connected to the Internet.
(Screenshot shows a notification: "The Wi-Fi network 'V5_WIFI_XXXXXXX' does not appear to be connected to the Internet. Do you want to temporarily use cellular data?" with options to "Use Cellular Data" or "Keep Trying Wi-Fi")
Step 4
In the app, tap the "Connect" button to establish a connection with your dash cam, allowing access to live view and recordings.
Note: Hold the OK button for 2 seconds to disconnect the Wi-Fi.
Rexing Connect App
Easily download the app by scanning the QR code below or searching via the App Store or Google Play.
(App Store and Google Play download buttons/QR codes are referenced here)
Wi-Fi Connect Troubleshooting
If you encounter issues connecting your phone to the dash cam via the Rexing Connect app, please visit:
https://www.rexingusa.com/wifi-connect/
Alternatively, scan the QR code provided.
(QR code placeholder for troubleshooting)
GPS Logger
Access GPS information while playing back recordings using the GPS Video player (available for Windows and Mac at gpsb.rexingusa.com).
The dash cam automatically searches for a GPS signal once connected to the power source. Press the MENU button twice, go to System Settings, toggle the GPS Speed Unit setting, and select your preferred speed unit.
After a GPS signal is found, the screen icon turns from red to green. The device records your vehicle's speed and location.
(Icons show "GPS function active" with a green signal and "GPS Signal (not found)" with a red signal)
GPS Date-Time Troubleshooting
If your dash cam's GPS date and time are incorrect, please visit:
https://www.rexingusa.com/gps-date-time/
Alternatively, scan the QR code provided.
(QR code placeholder for GPS troubleshooting)
Parking Monitor (Parking Surveillance Mode)
The parking monitor provides surveillance for your parked vehicle. When the engine is off, the hardwire kit provides continuous power and protects your car battery from discharge.
Option 1: Vibration Detection
To enable the Parking Monitor, connect it with a Smart Hardwire Kit (sold separately).
(Diagram shows wiring connections: ACC, Battery, Ground)
This feature allows the dash cam to automatically switch to parking mode when the vehicle's engine turns off and return to normal recording when the engine turns on.
Gravity Sensing Record:
Gravity Sensing detects significant or sudden movement (like impacts or collisions), triggering an event recording. We suggest setting "Gravity Sensing" to High sensitivity for Parking Mode Recording.
Option 2: Motion Detection
To use this feature, connect it with a Rexing Intelligent Hardwire Kit (sold separately). Ensure Parking Mode is turned off on your dash cam to prevent malfunctions.
Once motion is detected, the intelligent hardwire kit powers up the dash cam automatically and records until the motion is cleared.
For installation tutorials, please visit:
https://www.rexingusa.com/hwk-install/
Alternatively, scan the QR code provided.
(QR code placeholder for installation tutorial)
Note: If not using the parking mode function, set Gravity Sensing sensitivity to low to prevent the memory card from filling with locked videos. DO NOT enable the Parking Monitor function without a smart hardwire kit, as it may cause a malfunction.
Video Playback
To playback on a Computer
- Unplug the MicroSD card and place it into a card reader.
- Connect the card reader to the computer's USB port. Open the removable disc to see the following file folders:
- PICTURE: Saved pictures.
- VIDEO_F/VIDEO_R: Video records of front and rear road tracks.
- VIDEO_F_LOCK/VIDEO_R_LOCK: Locked video records of front and rear road tracks.
Note: Be careful when deleting locked videos. Back up important videos.
- Your computer must have the necessary software available to play videos.
- Backup Files: If you intend to keep important videos and pictures long-term, copy them to your computer. Do not save them in a new folder on the same storage card, as this reduces available space.
Specifications
Specification | Details |
---|---|
External memory | Class 10 or higher Micro SD card (up to 512GB) |
Speaker | Internal |
MIC | Internal high-sensitivity mic |
Video Format | MP4 |
Photo Format | JPG |
Video Resolution | UHD P24/QHD P30/THD P60/FHD P30/HD P60HDP30/FHD P30+FHD P30/HD/1.3M/VGA |
Language | English, French, Spanish, German, Italian, Portuguese, Russian, Japanese |
G-SENSOR | Supported Low/Medium/High/Off |
Loop recording | 1min/3min/5min |
Power supply | DC5V 950mA |
Note: Design and specifications are subject to change without prior notice.
Troubleshooting and FAQ
Problem | Possible Cause | Solution |
---|---|---|
Images are not being saved | Memory card is full or malfunctioning | Format memory card or replace with a new one. |
None of the buttons are responding | Processing error or faulty device operation. Memory card contains errors or is damaged. | Press RESET to restart the camera. Format the memory card. If the issue persists, replace the memory card. |
Menu button isn't responding | Camera is recording | Press REC to stop recording before accessing the menu. |
The device will not turn on | Battery is depleted | Charge the battery for 3 hours. Ensure the device is off while charging. |
Not holding charge | Battery/Power cord is depleted | Charge the battery for 3 hours. Ensure the device is off while charging. Turn on the device, unplug it. If it turns off immediately, contact customer service for assistance with a replacement. |
Device keeps rebooting | Battery is depleted | Charge the battery for 3 hours. Ensure the device is off while charging. Ensure you are using a proper connection for charging your device while driving. |
Memory card won't stay in | Memory card isn't compatible/thin | Use your nail or a coin to push the memory card in until it clicks. Use a new memory card. |
Memory card isn't recognized (cluster error) | The memory card needs to be formatted. | Format the memory card. If the issue persists, replace the memory card. |
Can't find locked files | When you lock a file, it only saves the current recording. The remainder of the video may be in a separate file. | Check the memory card RO folder. |
Screen powers off unexpectedly | Screen Saver feature is enabled or the battery is low. | Disable Screen Saver feature. Charge the battery. Restore to default settings. Format the memory card. If the issue persists, replace the memory card. |
Unable to record videos | The memory card is full/defective. | Make sure the red light is blinking while recording. Check remaining space on the memory card and delete files if necessary. Restore to default settings. Format the memory card. If the issue persists, replace the memory card. |
Loop Recording isn't functioning | G-Sensor sensitivity is too high/ card is full. | Ensure the Gravity Sensing is set on low sensitivity. Format the memory card. |
Auto On/Off Isn't working | The car charging port has a continuous flow of power. | This feature can only work if it is used in a charging port that turns off with the vehicle. |
Losing/Resetting date | Firmware is outdated. | Update firmware. Update time in GPS settings. |
Warranty & Support
Warranty
The Rexing V2 PRO-AI Dash Cam comes with a full 12-month warranty. Register your product on the official site rexingusa.com/support/registration to extend the warranty to 18 months.
Support
For any product questions, please contact:
- Email: care@rexingusa.com ✉️
- Phone: (877) 740-8004 ?
Queries are typically answered within 12-24 hours.
Your opinion matters
Rexing is committed to improving products, services, and user experience. We welcome your constructive feedback and suggestions.
Connect with us at care@rexingusa.com.
Thank you for choosing Rexing!