HME ZOOM Nitro® & NEXEO | HDX™ Pre-Installation Checklist
Ensure a smooth and efficient installation of your HME communication systems.
Introduction
The NEXEO | HDX and ZOOM Nitro systems are powerful, industry-leading communication systems that maximize productivity and profits. The NEXEO | HDX and ZOOM Nitro systems may only be installed in a correctly configured site. The following requirements must be in place before installation begins to ensure trouble-free system functionality for many years to come.
Installation Requirements
Dedicated Conduits
Conduit Recommendation: 1 1/4-inch inner diameter conduit is recommended for the stub-out above the ceiling from the base and timer box (TSP - Timer Signal Processor). 1-inch inner diameter conduit may be used for all other internal and external runs. Local/state regulations may vary.
Conduit Layout: Please refer to the diagram illustrating the conduit layout. Straight runs are recommended. If not possible, use the most minimal bend possible. 90-degree turns are not permitted.
Restrictions: No other wiring or cable may share the HME conduit connected to the speaker post. If the store is multi-lane, each lane will need its own dedicated conduit.
Diagram Description: The "Drive-Thru System Conduit Diagram" shows the planned routing of conduits for HME systems. It depicts connections for Network Cable, Timer Power, Monitor Power, Headset Base Power, Battery Charger Power, Digital Signage, and AC Power. Key locations include the DRIVE-THRU WINDOW, COUNTER, CASHIER WINDOW, and MENU/SPEAKER POST. Conduits are routed from above the ceiling and walls to these points, with specific labels for headset audio, power, and digital signage. In-ground loops for windows and speaker posts are also indicated.
Permanent Power & Outlets
- Electricity from the local utility must be connected at the site and turned on before installation of any HME equipment. Voltage, amperage, and outlets may vary by region or franchise.
- No extension cords are to be used between the electrical outlets and HME equipment.
- Refer to the diagram for the layout, number, and locations of required electrical outlets.
Finished Walls
The walls where the HME equipment and conduits will be installed must be finished and/or painted with the final coat.
Network
- A standard rack for mounting HME equipment must be provided a permanent location before installation.
- Network must be fully operational.
- Network switch must be installed.
- Open ports must be available for all HME equipment to be installed.
Detection Loops
- For new or remodeled restaurants, prefabricated loops that will be installed by a contractor must be in place prior to HME equipment installation.
- For established stores without existing loops, installation of saw-cut loops must be completed for HME equipment to operate.
- Loop leads should be a minimum of 18 inches.
- Loops must fall between 100-150 microhenries and approximately 1 ohm.
- HME loops are strongly recommended for optimal functionality of HME systems.
Diagram Description: Two methods for installing vehicle detection loops are shown: "Prefab Loops," installed prior to concrete or asphalt pouring, and "Saw-cut Loops," installed into cuts made in the existing surface of drive-thru lanes.
Drive-Thru Lane Surface
- Lane concrete or asphalt must be poured and completely cured (3-7 days) prior to HME equipment installation.
- The drive-thru lane must be 100% clear of tools and materials to facilitate HME equipment installation.
Speaker Posts/ Order Confirmation Board/ Menu Board
- Speaker post, speaker, and microphone location must be completely installed, including the conduit described above, before installing HME equipment.
- Confirm that the dimensions of the speaker post, speaker, and microphone location will effectively accommodate HME speaker components.
- To confirm dimensions of the components, refer to the installation guide (pages 19 - 24) linked below: HME Installation Guide Link
Point-Of-Sale (POS) System
POS System and monitors must be completely installed prior to HME installation to ensure visibility and prevent improper placement of HME equipment.
