Emeril Lagasse Dual-Zone Air Fryer Oven

Owner's Manual

Model: DZEL24-01

SAVE THESE INSTRUCTIONS – FOR HOUSEHOLD USE ONLY

Appliance Specifications

Model Number Supply Power Rated Power External Dimensions Internal Dimensions Temperature Range Power Cord Length
DZEL24-01 120V~60Hz 1750W 17.72 x 15.94 x 14.17 inches (450 x 405 x 360 mm) 14.17 x 13.18 x 7.87 inches (360 x 335 x 200 mm) 85° F - 450° F 3 feet (0.9 m)

IMPORTANT SAFEGUARDS

WARNING: PREVENT INJURIES! CAREFULLY READ ALL INSTRUCTIONS BEFORE USE!

When using electrical appliances, basic safety precautions should be followed, including:

Electric Power

This appliance should be operated on a dedicated electrical outlet. If the electrical outlet is overloaded with other appliances, your new appliance may not operate properly.

Automatic Shut-Off

The appliance has a built-in shut-off device that will automatically shut off the appliance when the cooking time has completed. You can manually switch off the appliance by pressing the Cancel Button. The fan will continue running for 30 seconds to cool down the appliance.

Overheating Protection

Should the inner temperature control system fail, the overheating protection system will be activated and the appliance will not function. Should this happen, unplug the appliance. Allow time for the appliance to cool completely before restarting or storing.

Electromagnetic Fields

This appliance complies with all standards regarding electromagnetic fields. If handled properly and according to the instructions in the user manual, the appliance is safe to use based on scientific evidence available today.

For California Residents

WARNING: This product can expose you to chemicals including Di(2-ethylhexyl)phthalate, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

Parts & Accessories

Drip Tray

Divider

Crisper Tray

XL Crisper Tray*

Baking Pan

XL Baking Pan

XL Oven Rack

Rotisserie Set

Grill Plate*

XL Grill Plate*

Rotisserie Fetch Tool

*Some accessories may be sold separately.

Using the Drip Tray

Using the Divider

Using the Crisper Tray, Oven Rack, and Baking Pan

Accessory Recommendations for Each Function

Function Name Crisper Tray Oven Rack Baking Pan Grill Plate Rotisserie Set
Air Fry
Roast
Broil
Bake
Pizza
Grill
Toast
Reheat
Keep Warm
Dehydrate
Rotisserie
Slow Cook

Using the Rotisserie Set

  1. If the Divider is inside the appliance, remove the Divider. Do not use the Divider when using the Rotisserie Set.
  2. Carefully slide the Rotisserie Shaft through the center of the food lengthwise.
  3. Slide the Forks onto each side of the Spit and secure them in place by tightening the two Set Screws. To support the food on the Rotisserie Spit better, insert the Rotisserie Forks into the food at different angles (see Fig. E).
  4. Hold the assembled Rotisserie Spit at a slight angle with the left side higher than the right side and insert the right side of the Spit into the Rotisserie connection inside the appliance (see Fig. F).
  5. With the right side securely in place, lower the left side of the Spit into the Rotisserie connection on the left side of the appliance (see Fig. G).

Removing the Rotisserie Spit

  1. Use the Rotisserie Fetch Tool to hook the bottom of the left and right sides of the Rotisserie Spit (see Fig. H).
  2. Pull the Rotisserie Spit away from the left rotisserie connection point and then lift the Spit upward to remove and disconnect the Spit from both connection points.
  3. Carefully pull the Rotisserie Spit out of the appliance.

The Control Panel

A. Control Knobs: Press once and turn to adjust the cooking temperature. Press again and turn to adjust the cooking time. See the "General Operating Instructions" section for detailed instructions.

B. Cancel Buttons: Press to cancel an active cooking process.

C. Start/Pause Buttons: Press to start or pause the cooking process.

D. Fan Buttons: Press to set the appliance's fan setting to High, Low, or Off.

E. Sync Button: Press to use the appliance's sync feature. See the “Using the Sync Button" section for detailed instructions.

F. Mute Button: Press to mute the sounds produced when operating the appliance, such as when pressing buttons and when the cooking cycle is complete. When the appliance is muted, press to unmute the appliance.

G. Light Button: Press to turn the light inside the appliance on or off.

H. Shake Indicator Button: Press to use the appliance's shake indicator feature. See the "Using the Shake Indicator" for detailed instructions.

I. Display

J. Temperature Displays

K. Cooking Time Displays

L. Shake Indicator Displays

M. Fan Displays

N. Heating Element Displays

O. Sync Display

P. Pause Display

Q. Cooking Function Display

R. Mute Display

NOTE: When the Divider is removed from the appliance and the appliance is operating in single-zone cooking mode, the displays relating to the appliance's dual-zone operation on the right side of the Control Panel are hidden.

Cooking Functions

Cooking Function Information

Function Name Default Cooking Temperature (Temperature Range) Default Cooking Time (Time Range) Default Fan Speed Active Heating Elements Preheating Included in Cooking Time
Air Fry 400° F (180° F-450° F) 20 minutes (1-60 minutes) High Upper No
Roast 350° F (180° F-450° F) 35 minutes (1 minute-4 hours) Low Upper & Lower Yes
Broil 450° F (400° F-450° F) 10 minutes (1-20 minutes) High Upper Yes
Bake 350° F (180° F-450° F) 25 minutes (1 minute-4 hours) Low Upper & Lower Yes
Pizza 400° F (180° F-450° F) 18 minutes (1-60 minutes) Off Upper & Lower Yes
Grill 450° F (250° F-450° F) 15 minutes (1-45 minutes) Off Upper & Lower Yes
Toast (Light-Dark) 4 slices (1-6 slices)* Off Upper & Lower No
Reheat 280° F (180° F-450° F) 20 minutes (1 minute-2 hours) Low Upper & Lower No
Keep Warm 160° F (160° F-250° F) 1 hour (1 minute-4 hours) Off Upper & Lower No
Dehydrate 120° F (85° F-175° F) 6 hours (30 minutes-72 hours) Low Upper No
Rotisserie 375° F (180° F-450° F) 40 minutes (1 minute-4 hours) High Upper Yes
Slow Cook 225° F (225° F-275° F) 4 hours (30 minutes-10 hours) Low Upper & Lower No

NOTE: When using the Toast function, the temperature setting is replaced by a Darkness setting. Use this setting to adjust the desired darkness of your toast. The time setting is replaced by a number of slices setting. Use this setting to adjust the number of slices of bread you are toasting.

* When cooking in dual-zone cooking mode, the default slice setting for the Toast function is 2 slices, and the slice range is 1-2 slices.

Instructions for Use

Before First Use

  1. Unpack all parts from the box and remove any clear or blue protective film on the components. Check all packaging material thoroughly for accessories.
  2. Remove and save all literature.
  3. Wash all removable accessories (see the “Care & Cleaning" section).
  4. Select a location to place the appliance. The location should allow enough space for air flow (at least 6 inches of free space on the top, back, and sides of the appliance). The surface on which the appliance is placed should be horizontal, stable, and heat resistant.

General Operating Instructions

Dual-Zone Cooking
  1. Insert the Drip Tray inside the appliance (see the "Using the Drip Tray" section). Insert the Divider (see the "Using the Divider" section).
  2. Select accessories appropriate for your recipe. Add food to the accessories. Insert your chosen accessory inside the appliance (see the "Using the Crisper Tray, Oven Rack, and Baking Pan" section).
  3. Turn the left Control Knob to select the left cooking zone's cooking function. A bracket will mark the left side of the selected function on the Control Panel. Press the Control Knob to confirm the setting. Turn to adjust the temperature and press to confirm. Turn to adjust the time and press to confirm.
  4. Turn the right Control Knob to select the right cooking zone's cooking function. A bracket will mark the right side of the selected function on the Control Panel. Press the Control Knob to confirm the setting. Turn to adjust the temperature and press to confirm. Turn to adjust the time and press to confirm.
  5. Optional: Set the Shake Indicator and Sync feature (see the “Using the Shake Indicator” and “Using the Sync Buttons" sections).
  6. Press the Start/Pause Button above a cooking zone to begin the cooking cycle in that cooking zone.
  7. When the cooking time has completed, cooking will stop and the fan will continue to run for 30 seconds to cool down the appliance.
Single-Zone Cooking
  1. Insert the Drip Tray inside the appliance (see the “Using the Drip Tray" section). Do not insert the Divider.
  2. Select accessories appropriate for your recipe. Add food to the accessories. Insert your chosen accessory inside the appliance (see the “Using the Crisper Tray, Oven Rack, and Baking Pan" and “Using the Rotisserie Set" sections).
  3. Use the left or right Control Knob to select a cooking function. A bracket will mark the selected function on the Control Panel. Press the Control Knob to confirm the setting. Turn to adjust the temperature and press to confirm. Turn to adjust the time and press to confirm.
  4. Optional: Set the Shake Indicator (see the “Using the Shake Indicator" section).
  5. Press the Start/Pause Button to begin the cooking cycle.
  6. When the cooking time has completed, cooking will stop and the fan will continue to run for 30 seconds to cool down the appliance.

NOTE: You can press the Start/Pause Button at any time during the cooking process to pause the cooking process. When you press the Start/Pause Button again, the programmed cooking cycle will resume.

Using the Shake Indicator

The Shake Indicator lets you know when the cooking time has reached its halfway point, which is an ideal time to shake certain foods (see the “Shaking Food" section). The Shake Indicator is only available when using the Air Fry function.

  1. Set the cooking function, temperature, and time for one cooking zone. If you want to use the Shake Indicator with the food in the first cooking zone, press the Shake Indicator Button. The Shake Indicator Display on the Control Panel will illuminate.
  2. When using the dual-zone cooking mode: Set the cooking function, temperature, and time for the second cooking zone. If you want to use the Shake Indicator with the food in the second cooking zone, press the Shake Indicator Button.
  3. Press the Start/Pause Button to begin the cooking cycle. If the Shake Indicator has been set for a cooking zone, the appliance will beep five times and the Shake Indicator Display on the Control Panel will blink when the cooking zone's timer is halfway through the total cooking time. You can open the doors and shake food as needed.
  4. Close the doors. Press the Start/Pause Button to resume the cooking cycle.

Shaking Food

To ensure even cooking while air frying, you can shake food during the cooking process. Using the Shake Indicator can help remind you to shake food halfway through the cooking process.

  1. Press the Start/Pause Button to pause the cooking process.
  2. Use oven mitts to remove the accessories and food. Place the accessories and food on a heat-resistant surface.
  3. Shake the ingredients in the accessories.
  4. Return the accessories to the appliance. Close the doors. Press the Start/Pause Button to resume the cooking process.

CAUTION: The accessories will be hot. Always use oven mitts to handle hot accessories.

Using the Sync Button

When cooking food with different cooking times in dual-zone cooking mode, the sync feature lets you finish cooking food in the two cooking zones simultaneously. The sync feature is only available when using the Air Fry, Roast, Broil, Bake, Pizza, or Grill functions.

  1. Add food to the cooking zone with the longer cooking time. Do not add food to the cooking zone with the shorter cooking time yet.
  2. Set the cooking function, temperature, and time for each cooking zone. Before pressing the Start/Pause Button to begin the cooking cycle, press the Sync Button. The Sync Display on the Control Panel will illuminate.
  3. Press the Start/Pause Button. The cooking process will begin in the cooking zone with the longer cooking time. The Control Panel will display “HOLD” over the cooking zone with the shorter cooking time.
  4. When the cooking timers of both cooking zones synchronize, the appliance will beep six times. Open the doors and add food to the second cooking zone (if food had not already been added for the Air Fry function).
  5. Close the doors. Press the Start/Pause Button to resume the cooking cycle. Both cooking zones' timers will count down simultaneously.

Cooking Charts

General Cooking Guidelines

Food Size Temperature Cooking Time Preheat Shake/Flip Spray with Oil
Frozen Foods
French fries 400° F 18 minutes
Sweet potato fries 400° F 22 minutes
Chicken nuggets 400° F 14 minutes
Chicken
Breaded cutlets 6 oz 400° F 10 minutes
Wings 400° F 25 minutes
Chicken breast 6 oz 400° F 8 minutes
Beef
Burgers 6 oz 400° F 10 minutes
Hot dogs 8 pieces 375° F 5 minutes
NY strip steaks 8 oz 400° F 12 minutes
Meatballs, 1 inch 1.5 lb 375° F 10 minutes
Pork
Pork chops 400° F 12 minutes
Sausages 350° F 15 minutes
Fish
Salmon filet 6 oz 390° F 12 minutes
Shrimp (16-20 size) 12 oz 390° F 10 minutes
Vegetables
Asparagus 1 lb 380° F 8 minutes
Broccoli 8 oz 380° F 8 minutes
Corn on the cob 2 pieces 380° F 8 minutes
Prepared Food
Hard-boiled eggs, shell on 250° F 18 minutes
Cake 320° F 20 minutes
Grilled cheese sandwich 1 piece 375° F 6 minutes

Care & Cleaning

Cleaning the Appliance

Recommendation: Clean the appliance after each use.

  1. Unplug the appliance and let cool for at least 30 minutes before cleaning.
  2. Wipe the outside of the appliance with a warm, moist cloth and a mild detergent.
  3. Gently scrub both sides of the doors with a warm, moist cloth and soapy water.
  4. Clean the appliance interior with only mild, nonabrasive soaps or detergents applied with a sponge or soft cloth. Do not scrub the heating elements.
  5. Rinse the inside of the appliance with a clean, moist cloth.

Cleaning the Accessories

Recommendation: Clean any accessories that were used during the cooking process after each use.

  1. Let the accessories cool for at least 30 minutes before cleaning.
  2. To remove food stuck on accessories easily, soak the accessories in warm, soapy water before cleaning.
  3. The accessories are dishwasher safe, but hand-washing with warm water, a mild detergent, and a sponge or soft cloth is recommended.

Storage

  1. Unplug the appliance and let cool for at least 30 minutes before storing.
  2. Clean the appliance (see the "Cleaning the Appliance" section). Ensure all the components are dry before storing.
  3. Store in a clean, dry place.

Maintenance

Any other maintenance must be performed by an authorized service technician. Contact customer service using the information on the back of this manual for more information.

Troubleshooting

Troubleshooting

Problem Possible Cause Solution
The appliance does not work. The appliance is not plugged in or the appliance is plugged into an outlet that is shared with other devices. Plug the power cord into a dedicated electrical outlet.
Food has not cooked completely. The accessories are overloaded. The cooking temperature is set too low. Use smaller batches to help ensure even cooking. Raise the cooking temperature and continue cooking.
Food is not cooked evenly. Some foods need to be shaken during the cooking process. Foods of different sizes are being cooked together. See the "Shaking Foods" section. Cook similarly sized foods together.
Smoke is coming from the appliance. Too much oil is being used. Accessories have excess residue from previous cooking. Food is dripping on the bottom heating elements. Use less oil when cooking food in this appliance. Clean the appliance and its accessories after each use. Place the Baking Pan at a level below the food (do not place the Baking Pan or any other accessory directly on the heating elements).

Error Codes

If any of the error codes in the chart below appear on the Control Panel, contact customer service using the information on the back of this manual.

Error Code Meaning Solution
Er1 Sensor open circuit fault. Contact customer service.
Er2 Sensor short circuit fault. Contact customer service.
Er3 DC fan open fault. Contact customer service.
Er4 DC fan short fault. Contact customer service.

Money-Back Guarantee

The Emeril Lagasse Dual-Zone AirFryer Oven™ is covered by a 90-day money-back guarantee. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Proof of purchase is required. Refunds will include the purchase price, less processing and handling. Follow the instructions in the Return Policy below to request a replacement or refund.

Replacement Guarantee Policy

Our products, when purchased from an authorized retailer, include a one-year replacement guarantee if your product or component part does not perform as expected, the guarantee extends only to the original purchaser and is not transferable. If you experience an issue with one of our products within one year of purchase, return the product or the component part for replacement with a functionally equivalent new product or part. The original proof of purchase is required, and you are responsible to pay to return the appliance to us. In the event a replacement appliance is issued, the guarantee coverage ends six months following the receipt date of the replacement appliance or the remainder of the existing guarantee, whichever is later. Empower Brands, LLC reserves the right to replace the appliance with one of equal or greater value.

Return Policy

If, for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). If the product was purchased in a retail store, return the product to the store or use “RETAIL” as the RMA. Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of your purchase price, less processing and handling. You are responsible for the cost of returning the product. You can locate your order number at www.customerstatus.com. You can call customer service at 973-287-5132 for any additional questions. Pack the product carefully and include in the package a note with (1) your name, (2) mailing address, (3) phone number, (4) email address, (5) reason for return, and (6) proof of purchase or order number, and (7) specify on the note whether you are requesting a refund or replacement. Write the RMA on the outside of the package.

Send the product to the following return address:

Emeril Lagasse Dual-Zone AirFryer Oven
Empower Brands, LLC
500 Returns Road
Wallingford, CT 06495

If the replacement or refund request has not been acknowledged after two weeks, please contact Customer Service at 973-287-5132.

Refund

Refunds requested within the money-back guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Empower Brands, LLC. If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount. Processing and handling fees are non-refundable.

The Emeril Lagasse trademarks are owned by Martha Stewart Living Omnimedia, Inc., used under license. © 2022 Martha Stewart Living Omnimedia, Inc., used under license.

We are very proud of the design and quality of our Emeril Lagasse Dual-Zone AirFryer Oven™.

This product has been manufactured to the highest standards. Should you have any questions, our friendly customer service staff is here to help you.

To contact us, email us at info@tvcustomerinfo.com or call 973-287-5132.

Distributed by:
Empower Brands, LLC
Middleton, WI 53562
© 2022 Empower Brands, LLC

Models: DZEL24-01, Dual-Zone AirFryer Oven, DZEL24-01 Dual-Zone AirFryer Oven

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