Nodestream-LOGO

NQD Nodestream Decoder

NQD-Nodestream-Decoder-PRODUCT

Product Usage Instructions

  • Mount the NQD in a standard 19 Rack using 4 mount points.
  • Connect devices as shown in the manual.
  • Ensure adequate spacing around the device for cooling.
  • Do not apply vertical loading on the NQD device.
  • Initial network configuration is required via Web UI.
  • Open Web UI via a computer on the same network.
  • Configure network settings as needed (DHCP or static).
  • Log in to Web UI using default credentials.
  • Configure device network settings as provided by your Network Administrator.
  • If needed, enter the Enterprise Server ID & key on the System page.

FAQ

  • Q: What should I do if the device is not powering on?
    • A: Confirm AC is connected and the switch is in the on position.
  • Q: What should I check if there is no display output?
    • A: Confirm video output device is connected and powered on.
  • Q: How to resolve a server connection error displayed?
    • A: Check the Ethernet cable connection, verify network settings, and consult your Network Administrator if needed.

Overview

Welcome to the Node stream Quad Decoder (NQD)

  • Please read these instructions carefully before using this product and save this quick start guide for future reference. See the User Manual for full details via the QR code on the back page.

Video and two-way audio streaming solution

NQD-Nodestream-Decoder-FIG-1

In the Box

NQD-Nodestream-Decoder-FIG-2

Rear Connections

NQD-Nodestream-Decoder-FIG-3

IMPORTANT: 100-240VAC 47/63HZ only (UPS recommended).

  • Do not use the Display Port or HDMI for output to monitors. (Use the Mini-Display port only).

Front Connections

NQD-Nodestream-Decoder-FIG-4

Installation

  • The NQD is designed to be mounted in a standard 19” Rack and occupies 3U of space

Install at 4 mount points

NQD-Nodestream-Decoder-FIG-5

Connect devices as shown

NQD-Nodestream-Decoder-FIG-6

  • Ensure there is adequate spacing around the NQD device for cooling. Cooling air travels in the direction as shown by the arrows.
  • No vertical loading on the NQD device.

Configuration

Accessing Web UI
Initial network configuration is required via Web UI to set as DHCP or static

  1. Open Web UI
    Via a computer on the same network
    Connect your device to your LAN and power it up
    DHCP Enabled Network
    From the web browser of a PC connected to the same LAN, navigate to: the device serial. local – e.g. au2240nqdx1a012.local, or the IP address of the device
    Non-DHCP Enabled Network
    Configure the IPv4 network settings of a PC connected to the same LAN to:
    • IP 192.168.100.102
    • Subnet 255.255.255.252
    • Gateway 192.168.100.100
    • From a web browser, navigate to: 192.168.100.101
    • The device will “fall back” to a static IP address when not connected to a DHCP-enabled network – approximately 30 seconds after boot
    • Due to the possibility of conflicting IP addresses, only 1 device can be configured at a time. Once configured, the device can remain connected
      On the device
      Connect the device to your LAN, monitor, and USB keyboard/mouse, and power it up. Wait for a boot to complete, then press alt+F1
  2. Login into Web UI:
    Default username = admin Default password = admin
  3. Configure device network settings as provided by your Network Administrator
  4. If required, enter your Enterprise Server ID & key on the “System” page
  5. Once configuration is complete, your device will show online in the Harvest Control application

User Manual
Refer to the device User Manual for additional information.
Nodestream devices require specific firewall settings to be in place. Refer to the User Manual for further information

NQD-Nodestream-Decoder-FIG-7

Troubleshooting

Issue Cause Resolution
Device not powering PSU switch set to off position AC not connected Confirm AC is connected and the switch is in the on position
No display output Video output device not connected or powered on Confirm video output device is connected and powered on
“Server connection error” displayed Network not connected Network settings incorrect

Firewall blocking comms

Check Ethernet cable plugged in

Check network settings, contact your network administrator to diagnose network issues

Ensure firewall settings are correct, see User Manual

Forgot login or network details N/A Factory reset to defaults

On a connected keyboard, press ctrl+alt+r while the device is on

CONTACT

Harvest Technology Pty Ltd

  • 7 Turner Ave, Technology Park
  • Bentley WA 6102, Australia
  • harvest.technology

All rights reserved. This document is the property of Harvest Technology Pty Ltd. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, photocopy, recording, or otherwise without the written consent of the CEO of Harvest Technology Pty Ltd.

Documents / Resources

NODESTREAM NQD Nodestream Decoder [pdf] User Guide
NQD, NQD Nodestream Decoder, NQD, Nodestream Decoder, Decoder

References

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