Quick Start Guide

If you are a Windows user, please find the appropriate keycaps in the box, then follow the instructions below to find and replace the following keycaps.

1 Switch To The Right System

Please make sure the system toggle on the top left corner has been switched to the same system as your computer's operating system.

[Visual representation of a keyboard with a system toggle switch labeled 'Win' and 'Mac']

2 Connect 2.4 GHz Receiver

Connect the 2.4 GHz receiver to the device USB port.

[Diagram showing a laptop with a USB port, and a 2.4 GHz receiver being plugged in]

Switch toggle to 2.4 GHz mode

[Visual representation of a connection mode selector with options like 'G/Cable/BT', 'G = 2.4 GHz', 'Type-C Cable', '2.4 GHz Receiver'] [Diagram showing the 2.4 GHz receiver with an optional 'Extension Adapter For Receiver']

Note: For the best wireless experience, we recommend using the extension adapter for receiver and putting the 2.4 GHz receiver somewhere on your desk close to your keyboard for a low rate of latency and fewer signal interferences.

3 Connect Bluetooth

[Visual representation of a connection mode selector with options like 'G/Cable/BT']

Press fn + 1 (for 4 seconds) and pair with device named Keychron Q13 Max

[Diagram showing a laptop and a keyboard, with 'fn + 1' indicated for Bluetooth pairing]

4 Connect Cable

[Visual representation of a connection mode selector with options like 'G/Cable/BT']

Connect the keyboard using a USB-C cable to your device.

[Diagram showing a laptop, a USB-C cable, and the keyboard, indicating a wired connection]

5 The Backlight

Press fn + Q to change the lighting effect.

[Diagram showing the keyboard with 'fn + Q' highlighted]

Press fn + tab to turn the backlight on/off.

[Diagram showing the keyboard with 'fn + tab' highlighted]

6 Adjust The Backlight Brightness

Press fn + W to increase the backlight brightness.

[Diagram showing the keyboard with 'fn + W' highlighted]

Press fn + S to decrease the backlight brightness.

[Diagram showing the keyboard with 'fn + S' highlighted]

7 The Layers

There are four layers of key settings on the keyboard. The layer 0 and layer 1 are for the Mac system. The layer 2 and layer 3 are for the Windows system.

[Visual representation showing Mac and Windows systems with corresponding layer indicators (LAYER 0 1 2 3)]

If your system toggle is switched to Mac, then layer 0 will be activated.

If your system toggle is switched to Windows, then layer 2 will be activated. Remember that if you are using it in Windows mode, please make changes to layer 2 instead of the top layer (layer 0). This is a common mistake people are making.

8 The Keychron Launcher App

Please visit launcher.keychron.com to access the Keychron online launcher app. This app enables users to remap keys, adjust key actuation points, assign multiple commands to a single key, enter game controller mode, and more.

[Keychron logo]

If it cannot recognize your keyboard, please reach out to Keychron support for instruction.

*The online launcher App can only run on the latest version of Chrome, Edge, and Opera browsers.

*The online launcher App only works when the keyboard is connected by wire to the computer.

9 Warranty

The keyboard is highly customizable and easy to be rebuilt. If anything goes wrong with any of the keyboard components during the warranty period, Keychron will only replace the defective parts of the keyboard, not the whole keyboard.

[Warranty badge]

For support, email: support@keychron.com

10 Factory Reset

Troubleshooting? Don't know what's going on with the keyboard? Factory reset your keyboard:

Power on your keyboard.
Press and hold fn + J + Z (for 4 seconds). The keyboard backlight will flash in red quickly for 3 seconds, indicating that the keyboard has been reset.

[Diagram showing the keyboard with 'fn + J + Z' highlighted, and a note about the backlight flashing red]

11 Flash Keyboard Firmware

Visit launcher.keychron.com to open the online Launcher web app.
Ensure the keyboard is in Cable or Wired mode and plug in the power cable.
Find the 'Firmware Update' tab on the left side of the Launcher and connect your keyboard with it.
Follow the instructions on the Launcher and complete the firmware update.

*Step-by-step guide, search the keyword "firmware" on keychron.com.

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