Yealink WHB620, WHD622, WHM621 DECT Wireless Headset
Quick Start Guide
Certified for Microsoft Teams
Visit Yealink Documentation for more information.
Package List
-
WHB620 Base (Teams/UC)
-
WHM621/WHD622 Headset
-
Micro USB to USB-A USB2.0 Cable 0.8M
-
Micro USB to USB-A USB2.0 Cable 1.2M
-
Power Adapter
-
Quick Start Guide
-
Busylight BLT60 (Optional)
We recommend that you use the included accessories, and other accessories may have compatibility issues that prevent them from working properly.
How to Connect
Diagram showing the connection of the WHB620 Base to a PC and a phone, including the optional Busylight BLT60. Connections include USB cables for PC and phone, power adapter, and Busylight connection.
Headset Wear and Adjustment
Illustrations demonstrating how to wear the headset, adjust the microphone to approximately 1/2" (12mm) from the corner of the mouth, and replace the earmuffs.
How to Use
Base Unit Buttons:
- PC Button: Press to enter the softphone dialing screen, answer, or enter a softphone's call.
- Phone Button: Press to enter the phone dialing screen, answer, or end a phone's call.
- Teams Button / Voice Assistant Button:
- (Teams Edition) Press to invoke the Teams client; Hold 2 seconds to activate Cortana.
- (UC Edition) Hold 2 seconds to activate voice assistant.
Note: Before using the Teams button functions, install the Microsoft Teams client on your PC, smartphone, or tablet.
Headset Buttons:
- Mute Button (4): Press to mute or unmute the microphone.
- Volume Up (5): Press to turn up the volume.
- Volume Down (7): Press to turn down the volume.
- Teams Button/Answer Call Button (6): Press to answer, reject, or end a call. Hold 2 seconds to activate Cortana (Teams Edition) or voice assistant (UC Edition).
Regulatory Notices
Operating Ambient Temperatures
- Operating temperature: +14 to 122°F (-10 to 50°C)
- Relative humidity: 5% to 90%, noncondensing
- Storage temperature: -22 to +160°F (-30 to +70°C)
Warranty
Yealink's product warranty is limited to the unit itself when used normally. Yealink is not liable for damages or claims arising from the use of this product or from third parties.
DC Symbol
The DC symbol represents the DC voltage.
Restriction of Hazardous Substances Directive (RoHS)
This device complies with EU RoHS Directive requirements. For compliance statements, contact support@yealink.com.
Safety Instructions
- Read and save all safety instructions before use.
- Follow basic safety precautions to reduce risks of fire, electric shock, and injury.
- Keep the device dry and clean during storage, transportation, and operation.
- Avoid collision and crashing the device.
- Do not bend or over-bend cables.
- Disconnect from power during thunderstorms.
- Disconnect from power if the device is unused for extended periods.
- If smoke, abnormal noise, or smell is detected, disconnect power immediately and contact a maintenance center.
- Do not insert foreign objects into slots.
- Connect the grounding cable first before other cables.
Cleaning Requirements
- Disconnect power before cleaning.
- Use a soft, dry, anti-static cloth.
- Keep the power plug clean and dry.
Environmental Recycling
Dispose of the device according to local environmental regulations. Components may be recycled.
Troubleshooting
- Unit cannot supply power: Check cable connection, try a different wall outlet, ensure the environment is within operating temperature range, and verify correct cable and power supply are used. Clean ports if dusty.
- Bad connection: Clean the plug with a dry cloth. Connect to another wall outlet.
- Environment out of operating temperature range: Use within the specified temperature range.
- Incorrect cable connection: Ensure the correct Yealink device cable is used and connected properly.
- Dust in port: Clean the port.
Contact your dealer or authorized service facility for further assistance.
Contact Information
YEALINK NETWORK TECHNOLOGY CO., LTD.
309, 3rd Floor, No.16, Yun Ding North Road, Huli District, Xiamen City, Fujian, P.R.C
YEALINK (EUROPE) NETWORK TECHNOLOGY B.V.
Strawinskylaan 3127, Atrium Building, 8th floor, 1077ZX Amsterdam, The Netherlands
YEALINK (USA) NETWORK TECHNOLOGY CO., LTD.
999 Peachtree Street Suite 2300, Fulton, Atlanta, GA, 30309, USA
Made in China
FCC Caution
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
IMPORTANT NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
ISEDC Warning
This device complies with Innovation, Science, and Economic Development Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d' Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil nedoit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
Radiation Exposure Statement
For Base: This equipment complies with FCC and IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.
For Headset: The device has been tested and comply with FCC and IC SAR limits.
File Info : application/pdf, 8 Pages, 1.21MB
DocumentDocumentReferences
Adobe InDesign 15.0 (Windows) iLovePDFRelated Documents
![]() |
Yealink WHB620, WHD622, WHM621 DECT Wireless Headset Quick Start Guide This guide provides instructions for setting up and using the Yealink WHB620, WHD622, and WHM621 DECT Wireless Headsets, including package contents, connection steps, wear and adjustment, and basic usage. |
![]() |
Yealink WHM630, WHM631 DECT Wireless Headset Quick Start Guide A quick start guide for the Yealink WHM630 and WHM631 DECT Wireless Headsets, covering package contents, connection, charging, wearing, and usage instructions. |
![]() |
Yealink WH63 DECT Wireless Headset Quick Start Guide A comprehensive guide to the Yealink WH63 DECT Wireless Headset, covering its features, package contents, connection and charging instructions, various wearing styles, usage details, software management, and important regulatory and safety information. |
![]() |
Yealink WHM631 DECT Wireless Headset Quick Start Guide Quick start guide for the Yealink WHM631 DECT Wireless Headset. Learn about package contents, connection, charging, wearing, usage, and regulatory information for this Microsoft Teams certified headset. |
![]() |
Yealink DECT Wireless Headset WH68 Quick Start Guide A quick start guide for the Yealink DECT Wireless Headset WH68, covering setup, features, and connectivity options for both PC and Yealink phones. |
![]() |
Yealink BH72 Bluetooth Headset Quick Start Guide Quick start guide for the Yealink BH72 Bluetooth Headset, detailing package contents, setup, call and music controls, charging, software management, regulatory information, and troubleshooting. Features Microsoft Teams certification. |
![]() |
Yealink WH62 Mono & WH62 Dual DECT Wireless Headset Quick Start Guide Yealink WH62 Mono and WH62 Dual are entry-level DECT wireless headsets designed for seamless UC and phone communication. Featuring Acoustic Shield Technology, all-day comfort, and multiple device connectivity, these headsets enhance productivity. This guide provides setup, usage, and troubleshooting information. |
![]() |
Yealink WH67: All-in-one UC Workstation & DECT Wireless Headset Discover the Yealink WH67, an industry-leading convertible DECT wireless headset and UC workstation designed to redefine your workspace with seamless collaboration, a 4.0-inch touch screen, Acoustic Shield Technology, and versatile connectivity. |