Yealink WH63 DECT Wireless Headset

Quick Start Guide

* The pictures in this guide take the Teams version as an example.

Excellent Work Partner for Phone and UC Communication

The Yealink WH63 is a new entry-level convertible DECT wireless headset. Work seamlessly with major UC platforms and integrate natively with Yealink IP Phones. For crystal sound experience, Yealink Super Wideband HD Audio Technology and Acoustic Shield Technology make you talk and hear clearly during phone calls and video conferencing. Easily finger-touch control, 19g lightweight design, interruption free, WH63 is a nice convertible headset for work.

Acoustic Shield Technology
Optima Audio Experience
Four Wearing Options
Built-in Ringer
Multiple Devices Connection
Customizable Busylight
Easy Management
Plug and Play

Native Integration

No more EHS adapters needed, connect desk phone directly with one USB cable. And 2 Micro USB ports contained in the base, supporting connect with PC and phone simultaneously. Integrated deeply with Yealink IP Phones, you can just feel the crystal call experience at the moment of wearing WH63. Also work with popular UC platforms, achieving all-round collaboration.

Be Heard Crystal Clearly

With Yealink Acoustic Shield Technology, the two Microphones built in WH63 block the background noise automatically but ensure participant voice be heard clearly, greatly boost the communication efficiency.

Interruption Free

Busylight is enabled in WH63. With the light on the headset or BLT60 on the desk turning red, people around you would know that you are on the phone, instead of interrupting you unknowingly. Just stay focused on conversation, for higher efficiency, for better collaboration.

Multiple Wearing Options

WH63 supports different ways of wearing, ear-hook, headband, and neckband, satisfying personalized needs. It can also free you up to 120m away from the desk, enjoying larger workspace and bettering work experience.

1 Package Contents

Visual representation of the package contents:

Base
Headset
Power Adapter
Earhook & Eartips
Micro USB to USB-A USB Cable 0.8M
Headband
Neckband (Optional)
Micro USB to USB-A USB Cable 1.2M
Quick Start Guide
Busylight BLT60 (Optional)

Note:

We recommend that you use the included accessories, because other accessories may have compatibility issues that prevent them from working properly.
If you want to connect to Yealink T3 series phones, you need to purchase Yealink EHS35 wireless headset adapter separately.
One of the eartips has been attached to the headset.

2 Connection

Diagram illustrating the connection setup for the Yealink WH63. It shows the headset base connected to a PC and a phone via USB. An optional Busylight BLT60 is also shown connected to the base. A note emphasizes connecting the base to a DC power supply, not just USB power.

3 Charge the Headset

Diagram showing the headset being docked onto the charging base. A note explains that for initial use, docking the headset for 30 minutes is recommended for low battery, and that the headset is automatically paired with the base upon docking.

4 Wear the Headset

Eartip wearing style: faster to wear

Illustrations show eartips in Large and Small sizes. Diagrams demonstrate attaching the headset to the right ear (ready to use out of the box) and the left ear using eartips.

Headband wearing style: comfortable to wear

Diagrams show the headset with the headband attached. A note states the headset can be worn with the microphone on the left or right.

Earhook & Eartip wearing style: enhance wearing stability

Illustrations show eartips in Large and Small sizes. Diagrams demonstrate attaching the headset to the right ear and the left ear using earhooks and eartips.

Neckband wearing style: preserve your hairstyle

Illustrations show eartips in Large and Small sizes. Diagrams demonstrate attaching the headset to the neckband for the right ear and the left ear, including a step-by-step guide for reassembling the neckband.

5 Usage

Diagram of the headset base and headset with numbered components indicating buttons and controls: 1. PC Button, 2. Phone Button, 3. Teams Button (Teams Edition) / Voice Assistant Button (UC Edition), 4. Mute Button, 5. Call Control Button, 6. Volume Control Panel.

No.	Item	Action & Function
1	PC Button	Press to enter the softphone dialing screen, answer or end a softphone's call.
2	Phone Button	Press to enter the phone dialing screen, answer or end a phone's call.
3	(Teams Edition) Teams Button / (UC Edition) Voice Assistant Button	Teams Button: Hold for 2 seconds to activate Cortana (requires Microsoft's support). Press to invoke the Teams client in the idle state. Voice Assistant Button: Hold for 2 seconds to activate the voice assistant.
4	Mute Button	Press to mute or unmute the microphone.
5	Call Control Button	Press to answer or end a call. Double-tap to reject a call. Hold for 2 seconds to activate Cortana (requires Microsoft's support). Press to invoke the Teams client in the idle state.
6	Volume Control Panel	Slide up or down to adjust volume.

Note: Before using the Teams functions, you should install the Microsoft Teams client on your PC.

Software

Yealink USB Connect

Yealink provides a USB device manager client - Yealink USB Connect, which you can use to personalize and manage your Yealink headsets. The software interface shows management options for various Yealink devices including MP50, WH63, WH66, and UVC30, displaying firmware version, connection method, status, and serial number.

Download it from the Yealink website: https://www.yealink.com/product/yuc.

Regulatory Notices

Operating Ambient Temperatures

Operating temperature: +32 to 104°F (0 to 40°C)
Relative humidity: 5% to 90%, noncondensing
Storage temperature: -22 to +160°F (-30 to +70°C)

Warranty

Yealink's product warranty is limited to the unit itself when used normally according to operating instructions and system environment. Yealink is not liable for damage or loss resulting from product use, claims from third parties, financial damages, lost profits, or problems arising from the use of this product.

Explanation of the symbols

DC symbol: is the DC voltage symbol.
WEEE Warning symbol: Indicates that WEEE should not be disposed of as unsorted municipal waste and must be collected separately.

Restriction of Hazardous Substances Directive (RoHS)

This device complies with the requirements of the EU RoHS Directive. Statements of compliance can be obtained by contacting support@yealink.com.

Safety Instructions

Save these instructions. Read these safety instructions before use!

General Requirements

Before installation and use, read safety instructions carefully and observe during operation.
Keep the device dry and clean during storage, transportation, and operation; avoid collision and crash.
Do not attempt to dismantle the device yourself. Contact an appointed maintenance center for repair.
Respect relevant laws and statutes, and the legal rights of others.

Environmental Requirements

Place the device in a well-ventilated area. Do not expose to direct sunlight.
Keep the device dry and free of dust.
Do not place the device near inflammable or fire-vulnerable objects (e.g., rubber-made materials).
Keep the device away from heat sources or bare fire (e.g., candles, electric heaters).

Operating Requirements

Do not let children operate the device without guidance.
Do not let children play with the device or accessories to prevent accidental swallowing.
Use only provided or authorized accessories.
Ensure the power supply meets the device's input voltage requirements. Use the provided surge protection power socket.
Ensure hands are completely dry before plugging or unplugging cables.
Do not spill liquids on the product or use near water (e.g., bathtub, washbowl, kitchen sink, wet basement, swimming pool).
During thunderstorms, stop using the device and disconnect it from the power supply, including the ADSL cable, to avoid lightning strikes.
If the device is unused for a long time, disconnect it from the power supply.
If smoke, abnormal noise, or smell is emitted, disconnect the device from the power supply immediately.
Contact the specified maintenance center for repair.
Do not insert foreign objects into equipment slots.
Connect the grounding cable first before connecting other cables; do not disconnect the grounding cable until all other cables are disconnected.

Battery Requirements

Do not immerse the battery in water to prevent short-circuiting and damage.
Do not expose the battery to open flames or high temperatures, which could cause explosion.
Power off the handset before removing the battery.
Do not use the battery for other devices.
Do not open or mutilate the battery; released electrolyte is corrosive.
Use only the provided rechargeable battery pack or Yealink-recommended packs.
Dispose of defective or exhausted batteries as municipal waste; return them to the supplier, dealer, or designated collection facility.

Cleaning Requirements

Disconnect the device from the power supply before cleaning.
Use a soft, dry, anti-static cloth for cleaning.
Keep the power plug clean and dry.

Troubleshooting

The unit cannot supply power to Yealink device.

Issue: Bad connection with the plug.

Clean the plug with a dry cloth.
Connect it to another wall outlet.

The usage environment is out of operating temperature range.

Use in the operating temperature range.

The cable between the unit and the Yealink device is connected incorrectly.

Connect the cable correctly.

You cannot connect the cable properly.

You may have connected a wrong Yealink device.
Use the correct power supply.

Some dust, etc., may be in the port.

Clean the port.

Contact your dealer or authorized service facility for any further questions.

Compliance Statements

FCC Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

IC Statement

This device complies with Industry Canada's licence-exempt RSSs. Operation is subject to the following two conditions: (1) this device may not cause interference; and (2) this device must accept any interference, including interference that may cause undesired operation of the device. CAN ICES-3(B)

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage; (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.NMB-3(B)

Radiation Exposure Statement

This equipment complies with FCC and IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

Cet émetteur ne doit pas être Co-placé ou ne fonctionnant en même temps qu'aucune autre antenne ou émetteur. Cet équipement devrait être installé et actionné avec une distance minimum de 20 centimètres entre le radiateur et votre corps.

Contact Information

YEALINK NETWORK TECHNOLOGY CO.,LTD.
309, 3rd Floor, No.16, Yun Ding North Road, Huli District,
Xiamen City, Fujian, P.R.C

YEALINK (EUROPE) NETWORK TECHNOLOGY B.V.
Strawinskylaan 3127, Atrium Building, 8th floor, 1077ZX
Amsterdam, The Netherlands

YEALINK (USA) NETWORK TECHNOLOGY CO., LTD.
999 Peachtree Street Suite 2300, Fulton, Atlanta, GA, 30309, USA

Made in China

Need more help?

A QR code is provided for accessing Yealink Documentation & Video.

Technical Support

Visit Yealink WIKI (http://support.yealink.com/) for the latest firmware, guides, FAQ, Product documents, and more. For better service, we sincerely recommend you to use Yealink Ticketing system (https://ticket.yealink.com) to submit all your technical issues.

Barcode: 430104001522

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