Ubiquiti UniFi Security Gateway (USG) Quick Start Guide

Package Contents

The package includes the following items:

• UniFi Security Gateway
• Power Adapter (12V, 1A)
• Power Cord
• Screws (Qty. 2)
• Screw Anchors (Qty. 2)

System Requirements

• Microsoft Windows 8, Mac OS X, or Linux
• Java Runtime Environment 1.6 (or above)
• Web Browser: Mozilla Firefox, Google Chrome, Microsoft Edge, or Microsoft Internet Explorer 11
• UniFi Controller software v5.4 or higher (available at: ui.com/download/unifi)

Hardware Overview

Ports Panel

• Console: RJ45 serial console port for CLI management. Connect using an RJ45-to-DB9 serial console cable with the following settings: Baud rate 115200, Data bits 8, Parity NONE, Stop bits 1, Flow control NONE.
• Reset: Resets the device to factory defaults. With the UniFi Gateway powered on, press and hold the Reset button for approximately 10 seconds until the right LED on the WAN 2 / LAN 2 port flashes and then becomes solid. The LED will turn off, and the UniFi Gateway will reboot.
• WAN 1 Port: Supports 10/100/1000 Ethernet WAN connections. Default setting is DHCP client.
• LAN 1 Port: Supports 10/100/1000 Ethernet LAN connections. Default setting is DHCP Server with IP address 192.168.1.1/24.
• WAN 2 / LAN 2 Port: Supports 10/100/1000 Ethernet connections. Configure this port using the UniFi Gateway configuration interface.

LEDs

Hardware Installation

Wall-Mounting (Optional)

1. Mark mounting hole locations on the wall, spaced 90 mm apart.
2. Drill holes using a 6 mm drill bit.
3. Insert screw anchors into the drilled holes.
4. Secure the mounting screws into the anchors, leaving approximately 3 mm of the screw head exposed.

Connecting Power

1. Connect the power adapter to the UniFi Gateway's power port.
2. Connect the power cord to the power adapter and then to a power outlet.

Network Connections

1. Connect the WAN port of the UniFi Gateway to your modem or network using an Ethernet cable.
2. Connect a computer to the LAN 1 port of the UniFi Gateway using an Ethernet cable.

Software Installation

Download the latest version of the UniFi Controller software from ui.com/download/unifi.

Launch the installer from a management station connected to the same Layer-2 network and follow the on-screen instructions.

If UniFi Controller v5.4 or higher is already installed, proceed to the 'Adopting the UniFi Gateway' section.

After installation and running the UniFi Installation Wizard, the UniFi Controller management interface login screen will appear. Enter your created username and password and click 'Sign In'.

You can manage your network and view network statistics through the UniFi Controller management interface. For detailed usage information, refer to the User Guide available at ui.com/download/unifi.

Adopting the UniFi Gateway

1. From the UniFi Controller dashboard, navigate to 'Devices' in the left menu bar.
2. Locate the UniFi Gateway in the device list under the 'Model' column and click 'Adopt'.
3. The System LED on the UniFi Gateway will turn blue, indicating successful adoption.

Optional WAN Port Configuration via Layer 3

By default, the WAN port is configured for DHCP. To change this setting:

1. Connect a computer directly to the LAN 1 port of the UniFi Gateway (or through a switch).
2. Open a web browser and navigate to https://setup.ui.com.
3. Enter your Username and Password and click 'Sign In'.
4. In the 'Setup My UniFi Gateway' window, click 'Edit Configuration' to set the WAN port to DHCP, Static IP, or PPPoE.

For further information on using the UniFi Controller software, consult the User Guide at ui.com/download/unifi.

Specifications

Safety Notices

1. Read, follow, and keep these instructions.
2. Heed all warnings.
3. Only use attachments/accessories specified by the manufacturer.

WARNING: Failure to provide proper ventilation may cause fire hazard. Keep at least 20 mm of clearance next to the ventilation holes for adequate airflow.

WARNING: To reduce the risk of fire or electric shock, do not expose this product to rain or moisture.

WARNING: Do not use this product in a location that can be submerged by water.

WARNING: Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.

Electrical Safety Information

1. Compliance is required with respect to voltage, frequency, and current requirements indicated on the manufacturer's label. Connection to a different power source than those specified may result in improper operation, damage to the equipment, or pose a fire hazard if limitations are not followed.
2. There are no operator-serviceable parts inside this equipment. Service should be provided only by a qualified service technician.
3. This equipment is provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet.
• Do not substitute the power cord with one that is not the provided approved type. Never use an adapter plug to connect to a 2-wire outlet as this will defeat the continuity of the grounding wire.
• The equipment requires the use of the ground wire as part of the safety certification; modification or misuse can provide a shock hazard that can result in serious injury.
• Protective earthing is provided by the Listed AC adapter. Building installation shall provide appropriate short-circuit backup protection.
• Protective bonding must be installed in accordance with local national wiring rules and regulations.

Limited Warranty

For warranty information, visit ui.com/support/warranty.

The limited warranty requires the use of arbitration to resolve disputes on an individual basis, and where applicable, specifies arbitration instead of jury trials or class actions.

Compliance

FCC

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at their own expense.

ISED Canada

CAN ICES-3(A)/NMB-3(A)

Australia and New Zealand

Warning: This equipment is compliant with Class A of CISPR 32. In a residential environment, this equipment may cause radio interference.

CE Marking

CE marking on this product represents that the product is in compliance with all applicable directives.

WEEE Compliance Statement

Declaration of Conformity

Online Resources

For additional resources and support, please visit:

• ui.com/download/unifi

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