EU Robot Vacuum Cleaner W10
Owner’s Manual
Maintenance Report
| Basic Information | ||||||
| Service Number | CAS-DR-220824-027 | Customer Name | Mario Menzel | Tel | 1798151192 | |
| Address | LoRnitzstrafle 33 | menzelhome@web.de | ||||
| Model | Dreame Robot Vacuum Cleaner W10 (EU) | Purchasing Date | 2022-02-17 | Serial Number | P20271B17EUD02681KF | |
| Received Date | 2022-08-31 | Delivery Date | 2022-09-21 | Service Type | Warranty | |
| Fault Description | ||||||
Problem type: Other failures, Incorrect description:
- Malfunction
– Carpet detection cannot be activated in the app
– Note appears: “Ultrasonic sensor error” (see appendix) - Disturbance
– The device resets itself about once a month and the factory settings are restored
– Language changed, WiFi connection disconnected and maps lost
– the robot is always in the base and the base is connected to the power supply (battery level 100%) - Disturbance
– WiFi connection disconnected automatically
– WiFi connection can no longer be established
– The robot’s WiFi is not displayed in the network configuration, even though the robot is in the corresponding mode.
Detection and Maintenance
Problem Reported/Found: E06-Hardware fault-Sensor fault;
Action Taken: Replaced the main control board,Replaced the camera module,Replaced LDS Module,Clean process
Item(s)
| Material Code | Item Name | Quantity |
| 20020100001834 | Mainboard assembly | 1 |
| 20020100001817 | Central board assembly | 1 |
| 20020100001828 | Ultrasonic sensor | 1 |
| 20020100000094 | LDS module | 1 |
Documents / Resources
 |
dreame EU Robot Vacuum Cleaner W10 [pdf] Owner's Manual EU Robot Vacuum Cleaner W10, EU, Robot Vacuum Cleaner W10, Vacuum Cleaner W10, Cleaner W10 |