Universal Electronics (UEI) creates wireless control technologies, including universal remotes, smart home hubs, and IoT sensors for major electronics and subscription brands.
Universal Electronics Inc. (UEI) is a global leader in wireless universal control solutions for home entertainment and smart home devices. Best known for manufacturing remote controls supplied by major cable and satellite television providers, UEI also develops voice-enabled control hubs, smart thermostats, and home sensing technology.
The company designs and licenses the underlying technology found in many consumer electronics, ensuring seamless connectivity across devices. Product offerings include the Atlas line of cable remotes, specialized Apple TV replacement remotes, and Zigbee-enabled sensors for temperature, humidity, and CO2 monitoring. Their "QuickSet" technology serves as a widely used cloud platform for automated device discovery and control.
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To pair the UEI Apple TV remote, ensure your Apple TV is updated to tvOS 18.1 or later. Remove the battery pull tab, move the remote within 3 to 4 inches of the Apple TV, and press any button. If it does not respond, press and hold the 'Menu' and 'Volume Up' buttons for 5 seconds.
For most UEI Zigbee sensors (like temperature or humidity sensors), remove the battery for at least 5 seconds. Then, press and hold the reset/tamper button while re-inserting the battery, and release the button within 3 seconds.
Setup codes and programming instructions for UEI-manufactured remotes (often branded by cable providers) can typically be found on the URC Support website, which offers a code lookup tool by model.
During pairing, the LED often blinks amber every 2-3 seconds while scanning for a network. If successful, it typically lights solid amber for 1 second followed by a green blink. If the network is not found, it may go into sleep mode and blink amber once per minute.