A leading global manufacturer of memory and storage solutions, including SD cards, USB flash drives, SSDs, and DrivePro dashcams.
Transcend Information, Inc. is a globally recognized brand in the field of digital storage and multimedia products. Founded in 1988, the company designs and manufactures a comprehensive portfolio of consumer and industrial electronics, including memory cards, USB flash drives, external hard drives, solid-state drives (SSDs), card readers, and body cameras.
Transcend is also well-known for its DrivePro series of dashcams, which offer advanced safety features for drivers. Committed to quality and customer satisfaction, Transcend provides reliable high-performance solutions for data storage and management.
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You can format the memory card using the DrivePro App settings or, on some models, by long-pressing the emergency button until the red light flashes. Note that this will erase all data on the card.
Download the latest firmware from the Transcend website, unzip the file, and place it in the root directory of your memory card that is inserted into the device. Power on the device to start the automatic update.
Transcend offers varying warranty periods depending on the product, ranging from limited lifetime warranties on memory modules to multi-year warranties on SSDs and dashcams. You can verify your warranty status on the Transcend official website.
If the buttons are not responding or the device lags, try unplugging the car adapter and reconnecting it to restart the device. If issues persist, check the memory card or reset the device using the reset pinhole.