Thermax manufactures professional hot water extraction cleaning systems and carpet care equipment, including the DV12 and CP5 series.
Thermax is a recognized name in the professional cleaning industry, specializing in high-performance hot water extraction systems for carpet and upholstery maintenance. Established with a history of innovation in steam cleaning technology, the brand—manufactured by ThermaCor, Inc.—produces durable equipment for both commercial and residential markets.
Their flagship models, such as the DV12 and CP5, are designed to deliver deep cleaning results through advanced extraction methods. Users seek Thermax manuals for guidance on setup, tank maintenance, and troubleshooting their carpet extraction units.
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You can reach the Thermax Customer Support Center by calling 1-877-483-1049 for service and assistance with your DV12 or CP5 system.
Daily maintenance includes emptying and rinsing both solution and recovery tanks with hot water, cleaning hoses, and running plain water through the pump to prevent chemical build-up.
To maintain warranty and performance, it is recommended to use cleaning solutions manufactured by Thermax. Never use solvent-based products and always use a defoamer in the recovery tank.
The system has a built-in heat maintenance feature that may shut off the preheat indicator when the solution reaches approximately 175°F. Wait for the cycle to regulate or check if the vacuum/pump switches are set correctly.