Prime Manuals & User Guides

Prime is a shared brand name found across several distinct product categories on this platform. The primary collection of manuals filed under this category belongs to Prime Wire & Cable, Inc., a leading manufacturer of power management solutions. Their product line includes heavy-duty extension cords, wall taps, surge protectors, and digital timers designed for both residential and industrial applications. These products are widely recognized for their durability and safety features, such as grounded indicators and auto-shutoff safeguards.

In addition to power products, the 'Prime' category also hosts documentation for Prime Brands Group (also known as Soar), which produces consumer electronics like wireless speakers and bottle opener speakers. Users may also encounter manuals for ASUS Prime series motherboards or L-TEK interactive mats here. Because multiple independent manufacturers use the name Prime, it is important to verify the specific manufacturer model number on your device to ensure you consult the correct manual. The contact information provided on this page focuses on the electrical products division.

• What does the green light mean on my Prime surge protector?

  The green 'Protected' or 'Grounded' light indicates that the surge protection components are active and the outlet is properly grounded. If the 'Protected' light turns off, the unit has absorbed a power surge and should be replaced to ensure continued protection.

• How do I reset my Prime digital timer?

  Most Prime digital timers have a small recessed 'Reset' button. Press it gently with a toothpick or paperclip to clear all settings. Refer to the specific model manual for programming steps after resetting.

• Who should I contact for warranty claims on Prime products?

  For Prime Wire & Cable products (timers, strips), contact their support at 1-888-445-9955. For Prime Brands Group (audio/speakers), contact info@primebrandsgroup.com.

• Why is my Prime UBS wall tap not charging my device?

  Ensure the cables are securely connected and compatible with your device. If the indicator light (if present) does not illuminate, try a different outlet. Note that some proprietary devices may require specific power adapters.