Padmate Manuals & User Guides

Founded in 2010 as a division of the Harda Group, Padmate is a renowned audio technology brand specializing in true wireless stereo (TWS) earbuds, bone and air conduction headphones, and smart wearable audio devices.

Supported by substantial in-house research, design, and manufacturing facilities, Padmate is widely recognized for its acclaimed PaMu product line, which has set records in crowdfunding and earned endorsements from music and sports professionals. Padmate focuses on combining superior audio performance, ergonomic comfort, and durable water-resistant designs meant to withstand rigorous sports, swimming, and everyday usage modes.

• How do I pair my Padmate true wireless earbuds?

  Take the earphones out of the charging case. They will automatically power on and enter pairing mode. Open your device's Bluetooth settings, search for 'Padmate' or 'PaMu', and select it to establish the connection.

• How do I reset my Padmate earbuds?

  If the left and right earphones cannot pair, disconnect them from your phone. Tap the touch control four times on both earbuds. They will automatically shut down. Place them back into the charging case and take them out again to re-pair them.

• Can I use my Padmate swimming earphones in saltwater?

  No, it is not recommended to use the earphones in saltwater (oceans) as the high salt content may cause severe corrosive damage to the device. They are designed for freshwater and pool use.

• How should I charge my Padmate headphones safely?

  Always use a charger with an output of 5V/2A or lower. Make sure the charging port is completely dry before plugging in the cable—especially after sweating or swimming—to prevent short circuits.