Introduction
Welcome to the user manual for your Padmate S37 Open Ear Air Conduction Headphones. This manual provides essential information on how to set up, operate, maintain, and troubleshoot your new headphones. Please read this manual thoroughly before using the product to ensure optimal performance and longevity.
Product Overview
Package Contents
Upon opening the package, verify that all items listed below are present:
- Padmate S37 Open Ear Air Conduction Headphones
- Charging Cable
- User Manual (this document)

Image: Contents of the Padmate S37 headphone package, showing the headphones, charging cable, and user manual.
Key Features
- Dual Microphone Noise Cancellation: Advanced noise cancellation for clear audio and communication.
- 360-Degree Bend No Deformation: Flexible and durable design that retains shape and function.
- Active Noise Cancellation: Reduces unwanted background noise for an immersive audio experience.
- One-button Multi-function Design: Simplified control for various functions like play/pause, track skipping, call management, and voice assistant activation.
- Waterproof & Lightweight: IPX6 waterproof rating suitable for various activities, weighing only 20g.
- Bluetooth 5.3 Connectivity: Ensures stable and efficient wireless connection.
- Magnetic Charging: Convenient and secure charging method.

Image: The Padmate S37 Open Ear Air Conduction Headphones, highlighting their design.

Image: Visual representation of key features including Bluetooth 5.3, 5-hour battery life, IPX6 waterproof rating, and magnetic charging.
Setup
Charging the Headphones
Before first use, fully charge the headphones. Use the provided magnetic charging cable.
- Connect the magnetic end of the charging cable to the charging port on the headphones.
- Connect the USB-A end of the cable to a compatible USB power source (e.g., computer USB port, wall adapter).
- The indicator light on the headphones will show charging status (refer to LED indicator section for details).
- Once fully charged, disconnect the cable.

Image: Magnetic charging port on the headphones with the charging cable connected.
Pairing with a Bluetooth Device
Follow these steps to pair your Padmate S37 headphones with your smartphone or other Bluetooth-enabled device:
- Ensure the headphones are powered off.
- Press and hold the multi-function button for approximately 5 seconds until the LED indicator flashes red and blue, indicating pairing mode.
- On your device, enable Bluetooth and search for available devices.
- Select "Padmate S37" from the list of found devices.
- Once connected, the LED indicator on the headphones will turn solid blue or stop flashing, and a voice prompt will confirm successful pairing.

Image: Representation of Bluetooth 5.3 technology for stable connection.
Operating Instructions
The Padmate S37 headphones feature a single multi-function button for easy control.
Button Functions
| Action | Function |
|---|---|
| Press & hold for 3s | Power On |
| Press & hold for 5s | Power Off |
| Click once | Pause/Play Music |
| Click once | Answer/Hang Up Call |
| Press & hold for 2s | Reject a Call |
| Press & hold for 1s | Next Song |
| Double click | Activate Siri/Voice Assistant |

Image: Multi-function button design and its corresponding actions.
Wearing the Headphones
The Padmate S37 headphones are designed for open-ear comfort and stability. Place the ear hooks over your ears with the speakers resting gently outside your ear canal. The flexible neckband should sit comfortably behind your head.

Image: Proper way to wear the Padmate S37 headphones for secure and comfortable fit.

Image: Ergonomic ear design for comfortable wear.
Official Product Video
Video: Official product video demonstrating the Padmate S37 open ear air conduction headphones in use, highlighting their design and functionality during activities like cycling.
Maintenance
Cleaning
To maintain the condition of your headphones, wipe them regularly with a soft, dry cloth. For stubborn dirt, a slightly damp cloth can be used, but ensure the headphones are completely dry before charging or storing.
Storage
Store the headphones in a cool, dry place away from direct sunlight and extreme temperatures. The flexible design allows for easy storage without deformation.

Image: Demonstrating the 360-degree bending design for durability and easy storage.
Water Resistance
The Padmate S37 headphones are IPX6 waterproof. This means they are protected against powerful water jets. They are suitable for use during workouts, light rain, or sweating. Do not submerge the headphones in water.
Troubleshooting
If you encounter issues with your headphones, refer to the table below for common problems and solutions.
| Problem | Possible Solution |
|---|---|
| Headphones do not power on. | Ensure the headphones are fully charged. Press and hold the multi-function button for 3 seconds. |
| Cannot pair with device. | Ensure headphones are in pairing mode (flashing red and blue LED). Turn off and on Bluetooth on your device. Move headphones closer to the device. |
| No sound or low volume. | Check volume levels on both headphones and connected device. Ensure headphones are properly connected. |
| Sound quality is poor. | Ensure there are no obstructions between the headphones and your ears. Move closer to the connected device to avoid interference. |
| Headphones disconnect frequently. | Ensure the headphones are within the Bluetooth range (10 meters) of your device. Avoid environments with strong Wi-Fi or other wireless interference. |
Specifications
| Feature | Detail |
|---|---|
| Model Name | Padmate S37 |
| Item Model Number | 25earbud-1026 |
| Connectivity Technology | Wireless (Bluetooth 5.3) |
| Bluetooth Range | 10 Meters |
| Water Resistance Level | IPX6 (Waterproof) |
| Audio Driver Type | Air Conduction Driver |
| Control Type | Button, Voice Assistant (Siri) |
| Ear Placement | Open Ear |
| Item Weight | 20g (approx. 0.7 oz) |
| Material | Aluminum, Acrylonitrile Butadiene Styrene (ABS) |
| UPC | 768443999182 |
Warranty and Support
Padmate products are manufactured to the highest quality standards. For information regarding warranty coverage, technical support, or customer service, please refer to the contact information provided on the product packaging or visit the official Padmate website. Keep your purchase receipt as proof of purchase for warranty claims.





