Pacific Image Electronics makes film and slide scanners for digitizing photo collections, alongside gel documentation systems and compact assay readers.
Pacific Image Electronics makes film and slide scanners, including the PrimeFilm, PowerFilm and PowerSlide families, for digitizing photographic collections. Its range also includes gel documentation systems and compact assay readers.
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Match the full model name and edition on your equipment to the manual. PowerFilm, PowerFilm Plus and PowerFilm Studio have different capabilities and instructions.
Use the official contact form at https://www.scanace.com/contact or call +1 310-618-8100. Include your scanner model and the serial number from the bottom of the unit.
The PF 135+ Studio manual instructs users to install the software before connecting the scanner. Follow the installation sequence in your specific model's manual.
Check power and connect the supplied USB cable directly to the computer without a hub or extension. The Studio manual specifies rear USB ports on desktop computers. Confirm that the appropriate software is installed.
The PF 135+ Studio manual states a one-year warranty against defects in materials and workmanship from the original purchase date. Check your own model's warranty documentation and retain your receipt; do not assume the same terms apply to every product.
