Setting Up a Cisco SPA508G with Nextiva
When setting up a new device on your Nextiva account, the first two steps are to create a User and add a device. Be sure to complete these steps before provisioning…
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Nextiva is a leading cloud communications company providing VoIP phone systems, video conferencing, and unified customer experience management solutions for businesses.
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Viewing your billing summary in NextOS
Choose the image that looks most like your screen once logged in. For instructions on how to change your credit card on file for Nextiva Connect, click here. Viewing your billing…
Initiating a Conference Call on a Poly® VVX 101, VVX 201, and VVX 300/301/310/311
Initiating a conference call allows a User to add a third party to their call so that all parties can speak with each other. NOTE: If you dial the full…
Troubleshooting the “URL Calling is Disabled” message on a Poly® VVX phone
“URL Calling is disabled” is a common network error message that displays when Poly phones lose connection to Nextiva’s registration server. If the phone has been provisioned, the troubleshooting steps…
Setting Up a Panasonic KX-A406 Repeater
The Panasonic KX-A406 is a small hardware add-on to the Panasonic KX-TGP600. It is designed to sync to the Panasonic KX-TGP 600 base unit and repeat the signal to up…
Registering a Handset to Your Panasonic KX-TGP600
To register a handset to the base, follow the instructions below: Press and hold the handset locator button on the side of the KX-TGP600 base unit until the status indicator light…
Troubleshooting the “Registering” Message on Your Panasonic KX-HDV130
When a Panasonic device displays the message “Registering”, it is notifying you that something prevented it from correctly completing its registration process. Review the following settings to resolve this issue:…
How to Locate the Current Firmware Version of Your Panasonic KX-HDV130
NextOS 3.0: How to locate the current firmware version of your Panasonic KX-HDV130 & KX-HDV230 Nextiva can only register Panasonic phones on firmware version 1.066 or higher for the KX-HDV130…
Setting Up Speed Dial
Speed Dial allows you to place a call by pressing a reduced number of keys instead of the entire phone number. Since these shortcuts are for a user and not…
Transferring a Call on a Panasonic KX-UTG 300B®
How to transfer a call on a Panasonic KX-UTG 300B® There are two types of call transfers—a warm transfer (attended), and a blind transfer (unattended). A warm transfer occurs when…