Assigning Numbers to a SIP Trunk
SIP Trunking is a non-hosted service offered by Nextiva to set up communication between a local or enterprise PBX to Nextiva’s SIP Trunking server. This service gives the local PBX…
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Nextiva Manuals & User Guides
Nextiva is a leading cloud communications company providing VoIP phone systems, video conferencing, and unified customer experience management solutions for businesses.
Nextiva manuals
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What Systems are Compatible with Nextiva Trunking?
Nextiva can host a variety of different SIP-capable PBX systems. Nextiva cannot directly support any analog-based PBX systems, however, we do support a variety of Analog Telephone Adapters (ATAs). Below,…
Making 3-Way Calls on a Cisco Phone
During an active call, press the CONF soft key on the display screen. The active call will be placed on hold and a second line will be activated with a…
Nextiva networking guidelines
Guaranteeing the best audio quality with Nextiva Voice service involves maintaining a stable Internet connection and configuring the local network with the correct settings. See the guidelines below to ensure…
Setting Up a U-Verse Router with Nextiva
Problems relating to SIP-ALG: U-Verse service requires customers to use a router that was designed specifically for U-Verse Internet, TV, and phone service. This can sometimes cause problems because the…
What is Jitter?
Jitter is the variation in the time between data packets arriving, caused by network congestion, or route changes. The longer data packets take to transmit, the more jitter affects audio…
How Can I Ensure the Best Audio Quality?
Call quality is generally affected by your network setup and bandwidth. Often times network issues relating to the Internet Service Provider (ISP) will rear their head in the form of…
Configuring a Tomato Router for the Nextiva Network
Nextiva encourages customers to purchase a router with Tomato firmware. Nextiva recommends 1 Mbps of bandwidth for each phone on the account in order to ensure Quality of Service (QoS).…
What is My Windows 7 Network Location?
If you have Windows 7 or later and find that you are unable to connect to your network, you may need to turn off the “Automatically Detect Settings” setting. To…
Updating credit card information
Choose the image that looks most like your screen once logged in. For instructions on how to change your credit card on file for Nextiva vFAX, click here. For instructions…