Montgomery Ward is a historic American retail brand now operating as an online catalog retailer offering home goods, electronics, appliances, and credit options.
Montgomery Ward is an iconic American brand with a legacy dating back to its founding as a mail-order business in 1872. While the original department store chain ceased operations in 2001, the brand was revived as an online retailer and catalog company. Today, Montgomery Ward specializes in a wide array of home products, including furniture, bedding, electronics, and housewares.
The company features its own lines of appliances, such as 'Chef Tested' kitchen gadgets, vacuums, and heating products, alongside major national brands. Known for its 'Buy Now, Pay Later' credit program, Montgomery Ward provides accessible shopping options for consumers furnishing their homes.
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You can return any unused item in its original packaging within 60 days of receipt for a full refund of the purchase price, excluding shipping and handling charges.
Most Montgomery Ward branded products, such as Chef Tested appliances, come with a 1-year limited warranty covering defects in material and workmanship.
Customer service can be reached at 1-888-557-3848, available from 8:00 am to Midnight CST, Monday through Friday.
Returns should be sent to: Montgomery Ward, Inc., Attn: Customer Returns, 2000 Harrison Suite 100, Clinton, IA 52732-6676. Include your order number and reason for return.