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MERCUSYS Manuals & User Guides

MERCUSYS specializes in providing essential networking devices, including Wi-Fi routers, mesh systems, range extenders, and SOHO switches for home and office connectivity.

Tip: include the full model number printed on your MERCUSYS label for the best match.

MERCUSYS Support

Router & modem login information
Official site: https://www.mercusys.com/en/
General support: https://www.mercusys.com/en/support
Warranty & registration: Warranty info
Support phone: +86 755 86693232 — English Service
Support email: support@mercusys.com
Contact form: Contact manufacturer support

MERCUSYS manuals

Selected manuals from manuals+ curated for this brand.

Featured manuals are a limited selection. Search for more manuals.

What should I do if internet speed is slow when the device is connected to the Mercusys router?

August 9, 2021

You may encounter a slow speed problem when the laptops or mobile phones are connected to the router. In the real environment, many factors will affect network speed, this instruction…

What should I do if I cannot access the internet with Mercusys ADSL modem router even though the configuration is finished?

August 9, 2021

If you fail to have internet access after finishing quick setup on Mercusys DSL modem router, this article will guide you how to troubleshoot and locate your issue. First…

What can I do if the ADSL LED indicator is not on constantly on my MERCUSYS ADSL modem router?

August 9, 2021

The ADSL LED indicator is off or keeps flashing, which means the ADSL modem isn’t establishing proper connection with the internet line. Please refer to the followings to troubleshoot: For…

What can I do if I have a slow speed when connected to the MERCUSYS Whole Home Mesh Wi-Fi Network?

August 9, 2021

There are different situations about the slow speed issue, and please refer to the steps below to locate the problem and troubleshoot according to the corresponding suggestions. Step 1. Figure…

What can I do if the internet connection is unstable when connected to the MERCUSYS Whole Home Mesh Wi-Fi Network?

August 9, 2021

This article will explain how we can troubleshoot if the internet connection is unstable when connected to the mercusys whole home mesh Wi-Fi network. Case 1. The Main Router is…

What should I do if my device keeps disconnecting from the internet when it’s connected to Mercusys Range Extender?

August 9, 2021

The range extender may extend Wi-Fi signal but it does not maintain the connection. This FAQ will guide you to do some tests to exclude possibility caused by router other…

What should I do if Internet or download speed is slow when the device is connected to the Mercusys Range Extender?

August 9, 2021

After adding the range extender in the network, you may find that Wi-Fi signal is stronger but download speed becomes slower. Why is that? This FAQ will help you troubleshoot.…

What should I do if I cannot login to the Mercusys Range Extender’s web management page?

August 9, 2021

To work with a system, users have to be able to control and assess the state of the system. With a web interface, it is easy for users to configure…

How to find IP address of your computer (Windows XP, Vista, 7, 8, 10,Mac)?

August 9, 2021

When your computer is connected to a network, it will be assigned an address on the network called an IP address. The steps below will help you to find your…

How to upgrade the firmware of the Mercusys Range Extender?

August 9, 2021

Note: ۰Do NOT turn off the power during the upgrade process. ۰Please write down the key settings as a backup before you start to upgrade because after upgrading the old…

MERCUSYS MW300RE Wi-Fi Range Extender Quick Installation Guide

quick start guide

A quick installation guide for the MERCUSYS MW300RE Wi-Fi Range Extender, detailing setup, configuration, and troubleshooting.

MERCUSYS Range Extender Quick Installation Guide

quick start guide

This guide provides step-by-step instructions for setting up and using the MERCUSYS Range Extender, including connection, configuration, and troubleshooting tips.

MERCUSYS AC1200 Dual Band Wireless Router User Guide

user manual

User guide for the MERCUSYS AC1200 Dual Band Wireless Router, covering product overview, connection instructions, basic and advanced configuration, and troubleshooting.

MERCUSYS MW300RE Quick Installation Guide

quick start guide

A concise guide to installing and setting up the MERCUSYS MW300RE range extender, including LED explanations and frequently asked questions.

Mercusys MW325R Wireless N Router Quick Installation Guide

quick start guide

A concise guide for installing and configuring the Mercusys MW325R 300Mbps Enhanced Wireless N Router, covering hardware connection and initial setup via a web browser.

MERCUSYS Mobile Wi-Fi Quick Installation Guide

quick start guide

A quick installation guide for MERCUSYS Mobile Wi-Fi devices, covering setup, management, charging, and troubleshooting.

MERCUSYS MW325R 300Mbps Enhanced Wireless N Router User Guide

user manual

Comprehensive user guide for the MERCUSYS MW325R 300Mbps Enhanced Wireless N Router, covering setup, configuration, and advanced features.

MERCUSYS Mobile Wi-Fi Quick Installation Guide

quick start guide

A quick installation guide for the MERCUSYS Mobile Wi-Fi device, covering setup, management via app and web, and troubleshooting common issues like internet connectivity.

MERCUSYS Wireless Router Quick Installation Guide

quick start guide

A concise and user-friendly guide to setting up your MERCUSYS wireless router, covering hardware connection, router configuration, and app usage.

MERCUSYS MR50G AC1900 Wireless Dual Band Gigabit Router User Guide

user guide

Comprehensive user guide for the MERCUSYS MR50G AC1900 Wireless Dual Band Gigabit Router, covering product overview, setup, configuration, and safety information.

MERCUSYS AC12G User Guide: Setup and Configuration

user guide

Comprehensive user guide for the MERCUSYS AC12G AC1200 Wireless Dual Band Gigabit Router. Learn about product overview, appearance, setup, basic and advanced configuration, troubleshooting, and more.

MERCUSYS MW306R User Guide: Setup and Operation

user guide

Comprehensive user guide for the MERCUSYS MW306R 300Mbps Multi-Mode Wireless N Router. Learn about product overview, setup, configuration, and troubleshooting.