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Jio Manuals & User Guides

Jio is India's largest telecommunications provider, offering 4G/5G mobile services, high-speed fiber broadband, and a suite of smart devices and digital apps.

Tip: include the full model number printed on your Jio label for the best match.

Jio Support

Official site: https://www.jio.com/
General support: https://www.jio.com/help/home
Warranty & registration: Warranty info · Register a product
Support phone: +917018899999 — 24x7 (Monday - Sunday)
Support email: care@jio.com
Contact form: Contact manufacturer support

Jio manuals

Latest manuals from manuals+ curated for this brand.

My account doesn’t have any Wi-Fi quota or my Wi-Fi quota has been exhausted, can I use Wi-Fi through JioPrivateNet?

August 11, 2021

My account doesn't have any Wi-Fi quota or my Wi-Fi quota has been exhausted, can I use Wi-Fi through JioPrivateNet? To access Wi-Fi through JioPrivateNet, you will have to balance…

What documents are required to subscribe / connect to JioNet?

August 11, 2021

What documents are required to subscribe / connect to JioNet? JioNet offers two product variants, and documentation requirements are different for both. 1) JioNet Trial Wi-Fi (complimentary) for which you…

I have suspended my VoLTE service / SIM, can I continue using JioNet Wi-Fi service through my Jio ID?

August 11, 2021

I have suspended my VoLTE service / SIM, can I continue using JioNet Wi-Fi service through my Jio ID? You can continue using JioNet Wi-Fi service through your Jio ID…

I have received an OTP for login in one hotspot. Can I login using the same OTP in another hotspot by clicking on ‘Already Have a code’?

August 11, 2021

I have received an OTP for login in one hotspot. Can I login using the same OTP in another hotspot by clicking on 'Already Have a code'? OTP can be…

How is my internet working without logging into JioNet Wi-Fi?

August 11, 2021

How is my internet working without logging into JioNet Wi-Fi? You may be using your cellular data. In case there is no login activity on the Wi-Fi, mobiles switch back…

I am a complimentary Wi-Fi customer, using OTP based access. Where can I check my balance?

August 11, 2021

I am a complimentary Wi-Fi customer, using OTP based access. Where can I check my balance? The balance check options are not available for complimentary JioNet users as of date.

I have an Access Code (OTP) but am not able to connect to JioNet. What should I do?

August 11, 2021

I have an Access Code (OTP) but am not able to connect to JioNet. What should I do? Please restart Wi-Fi on your device and connect to JioNet with the…

How should I log in?

August 11, 2021

How should I log in? Follow these steps to login using OTP: Choose the 'Mobile' tab -> Provide your mobile number -> Enter OTP & verify. You are now ready…

I am not a student but I am in college and want to use Wi-Fi. How can I access JioNet?

August 11, 2021

I am not a student but I am in college and want to use Wi-Fi. How can I access JioNet? Visitors to college campuses can connect to JioNet SSID and…

What is the validity of Wi-Fi at my college?

August 11, 2021

What is the validity of Wi-Fi at my college? Your Wi-Fi access period is dependent upon the way you are accessing JioNet. 1) In case you are accessing JioNet through…