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iScale Manuals & User Guides

iScale from Smart Meter offers cellular-connected weight scales for home monitoring, with automatic activation and data transmission for remote patient monitoring.

Tip: include the full model number printed on your iScale label for the best match.

About iScale manuals on Manuals.plus

iScale is Smart Meter's line of cellular-connected weight scales for home use and remote patient monitoring. Documented models include the SMSC2001-G-001 and SMSC2104-G-001, with digital displays and automatic step-on activation.

Find instructions for battery installation, measurement units, daily weighing, cellular connectivity and maintenance. Check your model's manual for its capacity, error messages and warranty terms.

Support information here applies to Smart Meter iScale products, not necessarily to other commercial scales carrying the same name.

iScale manuals

Selected manuals from manuals+ curated for this brand.

iScale SMSC2104-G-001 Smart Meter User Manual

March 18, 2024
iScale SMSC2104-G-001 Smart Meter Product Information Specifications Model: SMSC2104-G-001 Manufacturer: Smart Meter, LLC Version: 1.0 Contact Information: 1-844-445-8267, support@iglucose.com Designed for: Smart Meter Product Usage Instructions Initial Set-Up General Instructions:…

iScale manuals from online retailers

iScale P-500S Commercial Scale User Manual

P-500S β€’ March 1, 2026
Comprehensive user manual for the iScale P-500S commercial scale, covering setup, operation, maintenance, and specifications for accurate weighing and slip printing.

iScale support FAQ

Common questions about manuals, registration, and support for this brand.

  • Which iScale manual should I use?

    Match the model number on your device to the manual, such as SMSC2001-G-001 or SMSC2104-G-001. Specifications and error messages differ between models.

  • How do I set up my Smart Meter iScale?

    Install four AA batteries with the indicated polarity and place the scale on a flat, hard, dry surface. Follow your model's initial setup instructions; the scale activates automatically when stepped on.

  • How do I change the weight unit?

    Use the unit button described in your model's manual to select pounds, kilograms or stones. The button location varies by model.

  • What should I do if weight readings do not transmit?

    Consult your model's connectivity troubleshooting section and try a location with a stronger cellular signal. Contact Smart Meter support if the problem persists; do not replace the supplied SIM card with another SIM.

  • How do I contact support for Smart Meter iScale?

    The supplied manuals list Smart Meter Technical Support at +1-844-445-8267 and support@iglucose.com. Have your model number ready.

  • How long is the iScale warranty?

    Warranty terms vary by model. The SMSC2001-G-001 manual states two years, while the SMSC2104-G-001 manual describes five years for materials and assembly under normal use. Check your specific manual for full conditions.