DORTALA provides a wide range of affordable home furniture, outdoor living products, and seasonal decor designed to enhance everyday comfort.
DORTALA is a consumer lifestyle brand dealing in home furnishings, outdoor equipment, and household accessories. Founded with the mission of providing simple and pleasant living solutions, DORTALA sources high-quality and cost-effective products ranging from indoor furniture like storage cabinets, dining tables, and floor chairs to outdoor items such as propane fire pits and patio sets.
The brand also offers seasonal goods, including artificial Christmas trees and holiday decorations. DORTALA products are widely distributed through major online marketplaces and are frequently supported by the Costway customer service network, ensuring reliable assistance for assembly and warranty inquiries.
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For assistance with DORTALA products, contact the customer support team via email. In the USA, email cs.us@costway.com. For other regions, use cs.uk@costway.com (UK), cs.au@costway.com (AUS), or cs.it@costway.com (ITA).
Do not discard the original packaging. Take photos of the damaged part and the box markings (text on the side of the box). Email these images along with a description of your claim to the support email associated with your region.
Generally, it is recommended not to use power tools to assemble DORTALA furniture as they may scratch or damage the parts. Keep hand tools close by and follow the instructions provided in the manual.
Protect outdoor furniture with a cover when not in use to prevent damage from long-term sunlight exposure and extreme temperatures. Clean with a soft cloth and avoid using harsh solvents.