BWOO specializes in high-quality consumer electronics, focusing on premium mobile accessories, fast wireless chargers, power banks, and True Wireless audio gear.
BWOO is a global consumer electronics brand with over 20 years of experience manufacturing premium mobile accessories. Established with a focus on smart technology, BWOO provides a massive range of charging solutions, True Wireless Stereo (TWS) speakers, wireless headsets, data cables, and power banks. Headquartered in Hong Kong, the brand focuses on delivering safe, performance-driven wireless technology and audio equipment to consumers, while also providing reliable ODM/OEM solutions to enterprise partners worldwide.
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Turn on both speakers in Bluetooth mode. Hold down the pairing button on the main speaker for 2-3 seconds to enable the TWS interconnection function. The secondary speaker will connect automatically and emit a prompt tone. You can then connect your phone to the main speaker via Bluetooth.
Ensure your phone is compatible with the Qi wireless charging standard. Check that the charger is connected to an adequate power source (e.g., a QC2.0/QC3.0 adapter is often required for fast 15W charging). Also, make sure no metal objects or thick cases are blocking the connection.
Plug the type-C USB charging cable into the speaker to act as an antenna. Briefly press the mode button to switch to FM radio mode. Long press the play/pause button to start auto-searching for stations.
You can find service support documentation and submit inquiries via the 'Contact Us' or 'Service Support' sections on the official BWOO website at bwoohk.com.