Blackstone Manuals & User Guides

Blackstone Products, a brand of North Atlantic Imports, LLC, is a leader in the outdoor cooking industry, best known for its high-quality outdoor griddles and accessories. Founded with the vision of creating a complete outdoor culinary experience, Blackstone has gained a devoted following for its versatile appliances that allow users to cook everything from breakfast pancakes to dinner steaks in the open air.

The company offers a wide range of products including portable tabletop griddles, large backyard cooking stations, air fryers, and a comprehensive ecosystem of spatulas, covers, and seasoning blends. Headquartered in Logan, Utah, Blackstone designs its products with durability and family gatherings in mind. By shifting the focus from traditional grilling to flat-top griddling, the brand provides enthusiasts with the ability to prepare diverse meals for large groups efficiently.

• How do I register my Blackstone griddle for warranty?

  You can register your appliance online at blackstoneproducts.com/register. You will need to provide your appliance's Serial Number found on the Manufacturer Label.

• Where can I find the serial number on my Blackstone product?

  The serial number is located on the Manufacturer Label, which is a large silver sticker typically found on the body of your appliance.

• Can I convert my Blackstone griddle to natural gas?

  Yes, many Blackstone griddles are compatible with natural gas conversion. You will need to purchase the official Blackstone Natural Gas Conversion Kit (Model 5249 or similar) and follow the specific instructions for your unit.

• How do I clean and season my griddle top?

  After use, scrape off food debris, wipe with a paper towel, and apply a thin layer of oil. For initial seasoning, apply oil and heat the griddle until it smokes, repeating the process multiple times to create a non-stick polymer layer.

• What should I do if my regulator makes a humming noise?

  The regulator may occasionally make a humming or whistling noise during operation. This is generally normal and does not affect the safety or use of the appliance, provided the gas flow and flame remain consistent.